1.
UNIT FOUR BUSINESS MANAGEMENT Outcome One: The Management of the Human Resources Function Sac Two – The Employment Cycle

2.
DEFINE THE FOLLOWING TERMS: <ul><li>Human Resources Planning </li></ul><ul><ul><li>HR must forecast – and plan to meet – the organisation’s future needs for employees. This involves conducting job analyses and preparing job description and job specifications. </li></ul></ul><ul><li>Job Analysis </li></ul><ul><ul><li>The collection and recording of data about what each job in the organisation involves. </li></ul></ul><ul><li>Performance review (appraisal) </li></ul><ul><ul><li>a. Evaluating work performance and identifying areas for improvement. It provides staff with feedback and identifies training needs and suitable staff for promotion. </li></ul></ul>

3.
a) State whether this form of recruitment is internal or external and state one advantage of this form. <ul><li>This form of recruitment (website) is EXTERNAL. This method attracts a wider range of applicants than an internal method as the ‘net’ is cast wider. </li></ul><ul><li>OR </li></ul><ul><li>This form of recruitment (company website) is INTERNAL. This method ensures that the applicant comes from within the organisation, providing opportunities for growth and promotion for the employees and ensuring that the applicant is familiar with the policies and process, culture etc of the organisation . </li></ul>b) What other tasks are performed by HR during the selection process . <ul><li>Screening and short listing applicants </li></ul><ul><li>Interviewing applicants </li></ul><ul><li>Checking the background of applicants </li></ul><ul><li>Conducting tests and medical exams (well, organising them) </li></ul><ul><li>Advising applicant of the outcome </li></ul>

4.
Without training and development, the skills of staff may become out of date very quickly especially when businesses are make the most of rapidly changing technology. The main benefits of effective training are: improved worker productivity, more flexible workforce, increased workplace innovation etc <ul><li>Why is training so important to achievement of the organisation’s objectives? </li></ul>

5.
<ul><li>Explain the relationship between reward management and performance review. </li></ul>Performance management converts objectives into targets for depts, teams or individual employees. Management makes use of performance review to evaluate performance and find ways to improve overall performance. Performance indicators are used to measure success and to provide a basis for rewards. <ul><li>Using examples, distinguish between financial and non-financial rewards. </li></ul><ul><li>Today’s management theory recognises the importance of reward management as part of a total business strategy ensuring the organisation has the skilled and motivated people it needs. Rewards can be financial such as pay, bonuses or profit sharing while non-financial rewards such as positive feedback, certificates of appreciation can also be used to motivate staff and reward performance. </li></ul>

6.
3. At each stage of the employment cycle HRM must demonstrate ESM principles. Choose ONE phase of the employment cycle and outline TWO such issues. Establishment Maintenance Termination Honesty in recruitment Fair pay Sensitivity at termination Concern for people Work environment Retirement Diversity in selection Job security Resignation Provision for casuals Employee relations Dismissal Induction Allocation of tasks Retrenchment Empowerment of staff Access to on-going training OHS Superannuation Confidentiality Off-the-job behaviour