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Devon Access and Referral Team (DART) & Patient Opinion John Tovey, Business Manager, NHS Devon Susan Pearce, Project Support Manager, NHS Devon
History ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Aims ,[object Object],[object Object],Booking Model
Headlines ,[object Object],[object Object],[object Object],[object Object],[object Object]
How did Patient Opinion Help? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patient Opinion Positives  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patient Opinion  -  “Less positives”  ,[object Object],[object Object],[object Object]
Thank you for listening

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DART Patient Referral Team & Patient Opinion Feedback

  • 1. Devon Access and Referral Team (DART) & Patient Opinion John Tovey, Business Manager, NHS Devon Susan Pearce, Project Support Manager, NHS Devon
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Thank you for listening

Editor's Notes

  1. Ann to introduce
  2. Ann to talk to this slide Running since: April/May 2010 – Initial in North Devon Reason for creation Handover to Frank
  3. Ann to talk to this slide Running since: April/May 2010 – Initial in North Devon Reason for creation Handover to Frank
  4. Frank As I start I would like to ask each of you a question to answer to yourselves – how many of you think you work within a Learning organisation? I will return to this issue at the end DART is a referral management system and is the Devon Access and Referral Team As a jobbing GP I know that Referral management schemes tend not to be popular, especially when first introduced and by some DART has even referred to as a four letter word. It is not just jobbing GPs and Consultants who are not too keen on Referral Management Centres. Here are the opinions of some important and influential bodies, most notably the recent King’s Fund report.
  5. Frank To talk through the slide- Ann could explain the future vision if not enough time we could have it as a backdrop after the thank you slide
  6. Frank To talk through the slide- Ann could explain the future vision if not enough time we could have it as a backdrop after the thank you slide
  7. Frank To talk through the slide- Ann could explain the future vision if not enough time we could have it as a backdrop after the thank you slide
  8. Thank you for listening And a special thanks to the Devon Access Referral Team – it is not a nebulous concept or a a four letter word but a team of excellent, enthusiastic and highly motivated NHS staff.