2. Bb Hosting @ UC Service overview Training and Documentation System and support Usage Statistics Q&A

3. Hosted Schools by year Edison Community College (2004) Marion Technical College (2004) Archdiocese of Cincinnati (2004) Capital University (2005) Cincinnati State Technical and Community College (2006) Columbus State Community College (2006) Ohio Wesleyan University (2006) Denison University (2007) Mount Vernon Nazarene University (2008) Cincinnati Public Schools (2009) North Central State College (June 2009)

4. Hosted schools by Bb version Columbus State Community College – 7.3.230.0 Cincinnati State Technical and Community College – 7.3.230.0 Marion Technical College – 7.3.230.0 Ohio Wesleyan University – 7.3.230.0 Capital University – 7.3.230.2 Edison Community College – 7.3.230.2 University of Cincinnati – 8.0.375.0 Mount Vernon Nazarene University – 8.0.422.0 North Central State College – 8.0.422.0 Cincinnati Public Schools – 9.0.351.13 Archdiocese of Cincinnati – 9.0.440.0 Denison University – 9.0.440.0

6. Bb Community Involvement Presentations Site Visits 9.1 beta Listservs Building Blocks

7. Bb Hosting @ UC – What is included? Service Level Agreement 99.7% uptime guarantee $100 per hour penalty Training & Documentation System Support Assistance in customizing Bb Usage Statistics yesterday.Bb

8. Training 3 days of instructor training On site w/ two trainers Intro to Bb class Advanced Bb Communicating w/students via Bb Using Bb for assignments 3 days of sysadmin training Sessions can be customized

9. Documentation Bb Instructors Manual – 4th ed. “Best Practice” guides Training session handouts Transition guides

10. Bb System @ UC

11. Bb System @ UC - Individual school setup Load Balancers Application Servers http://vowens1.msbb.uc.edu http://vowenschat1.msbb.uc.edu Database Cluster

12. System Support - Overview http://twitter.com/ucblackboard

13. System Support – BtB Tickets

14. Customizations Branding/URLs SSL LDAP SSO Building blocks Data integration jobs Bb Transaction System Username changes Stats reports

15. Customization – URL & Branding https://mycstate.cincinnatistate.edu https://courses.denison.edu http://globalcourses.cscc.edu

16. Customization – SSL Overview Choose vendor – GeoTrust, DigiCert, VeriSign, GlobalSign, etc. Ask UC to generate CSR from the load balancers Forward the CSR to your preferred vendor Send certificate to UC UC installs the certificate on the load balancers Configure SSL Choice in System Admin NOTE: Self-signed certificates are fine for LDAP, but discouraged for the Bb web site itself.

17. Customization - LDAP Native Auth. North Central St. Marion Tech Archdiocese of Cinti. Cinti. Public Schools LDAP Cincinnati State Edison CC Denison Secure LDAP Columbus State CC Capital University Ohio Wesleyan MVNU UC

18. Customization – Single Sign On (SSO) Cincy State – Portal + Exchange UC – Exchange Labs Denison – CAS Building block

19. Customization – Building Blocks Bearcat Campus Card Web Grading Podcasting Syllabus & Course Preview Tools Mobile Messaging Student Photos E-reserves PRS

20. Usage reports

21. Key UC Bb Stats(Autumn quarter 2008) Instructor adoption rate: (1,935/2,618) = 74% Student usage rate: (32,440/36,368) = 89% Courses with Content: 4,539 Course adoption rate: (4,539/7,246) = 63% Course adoption rate (>=5 enrollments): (4,114/5,650)=73%

22. UC Bb Courses with Content

23. UC Bb Instructor Adoption Rates

24. UC Bb Course Adoption Rates(All courses vs. courses with > 4 enrollments)

25. yesterday.Bb

26. Q&A

27. Extra slides/info after here