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Social Media Planner for Field Marketing



                                                                                                 Editorially run: blog,
                                                                                                 ‘social’ website,
                                                                                                 Twitter, LinkedIn,
                  90 day                                                                         Youtube, Facebook


                  action plan                                                                                                                                                       Distribute content,
                                                                                                                                                                                    promote offers,
                                                                                                                                                                                    leverage events
                  II GatherIinsight – behaviours, channels,




                                                                                                                                       s
                                                                                                                                   form
                     needs topics, preferences, influencers
                     and competitors




                                                                                                                             Iplat
                  II DefineIgoalsIandItactics – based on




                                                                                                                        Core
                     achievable behaviours, simple steps and                                                                                                                              g
                                                                                                                                                                                       tin
                                                                                                                                                                                    rke
                     justifiable ROI                                                                                                                                              ma
                                                                                                                                                                            wider
                  II CreateIcontingencyIplansI–Iemployee                                                                                                                e
                                                                                                                                                                     mis
                     policy and customer service handling                     Customer service                                                                  M axi
                                                                                                                                                                                                    Reviews, ratings,
                  II BuildItheIbasicIfoundationsI–Iset up




                                                                                                                                            Sa
                                                                                                                                                                                                    unconferences,
                     ‘core’ platforms




                                                                                                                                              les
                                                                                                              Monitoring,                                                                           customer stories




                                                                                                                                                  & Marketi
                  II StartIsmallI–Iplan one ‘social media               Reputation management                 MeasuringI
                     marketing’ initiative                                                                    &IAnalysis                                          User-g
                                                                                                                                                                        enera
                                                                                                                                                                             ted co
                                                                                                                                                                                   ntent
                  II AssessIwiderIopportunitiesI–Ileverage




                                                                                                                                                           ng
                     into other existing programmes                      Communities & experts

                  II MeasureIprogressIandIadaptI–Iestablish




                                                                                                                                                       Co
                     monitoring, measurement and analysis hub




                                                                                                                                                         nt
                                                                                                                                                           en
                                                                          Product development




                                                                                                                                                             te
                                                                                                    Gene



                                                                                                                              Build
                  II AndImaintainIaIrollingI90IdayIplan...                                                                                                                                    Purpose-built content




                                                                                                                                                               xp
                                                                                                                                                                 er
                                                                                                                                                                                              experiences designed




                                                                                                        ra




                                                                                                                                                                    ie
                                                                                                                                    relatio




                                                                                                                                                                      nc
                                                                                                          te bu
                                                                                                                                                                                              for social media




                                                                                                                                                                        es
                                                                                                               sines




                                                                                                                                           nships
                                                                                                                    s
                                                                                                                                                                   Identify influencers
                                                                                                                                                                   and social customers,
                                                                                                 Monitor for potential
                                                                                                                                                                   create relationship
                                                                                                 leads, gather and
                                                                                                                                                                   opportunities
                                                                                                 use account or
                                                                                                 contact intelligence



© The Marketing Practice 2011

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Social media for B2B field marketing

  • 1. Social Media Planner for Field Marketing Editorially run: blog, ‘social’ website, Twitter, LinkedIn, 90 day Youtube, Facebook action plan Distribute content, promote offers, leverage events II GatherIinsight – behaviours, channels, s form needs topics, preferences, influencers and competitors Iplat II DefineIgoalsIandItactics – based on Core achievable behaviours, simple steps and g tin rke justifiable ROI ma wider II CreateIcontingencyIplansI–Iemployee e mis policy and customer service handling Customer service M axi Reviews, ratings, II BuildItheIbasicIfoundationsI–Iset up Sa unconferences, ‘core’ platforms les Monitoring, customer stories & Marketi II StartIsmallI–Iplan one ‘social media Reputation management MeasuringI marketing’ initiative &IAnalysis User-g enera ted co ntent II AssessIwiderIopportunitiesI–Ileverage ng into other existing programmes Communities & experts II MeasureIprogressIandIadaptI–Iestablish Co monitoring, measurement and analysis hub nt en Product development te Gene Build II AndImaintainIaIrollingI90IdayIplan... Purpose-built content xp er experiences designed ra ie relatio nc te bu for social media es sines nships s Identify influencers and social customers, Monitor for potential create relationship leads, gather and opportunities use account or contact intelligence © The Marketing Practice 2011