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Personality & attitude

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In a Nut Shell Via Pictures

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Personality & attitude

  2. 2. OPENING CASELarry Ellison on Steve Jobs personality, successes and failures
  4. 4. There are things known and there are things unknown, and in between are the doors ofperception.” Aldous Huxley
  5. 5. MEANINGq  The process by which people select, organize & interpret sensory stimulus into meaningful information.q  The process by which people become aware of outside & themselves.q  It denotes action or behavior.q  People use impression to give meaning to their environment.q  Different people have different perception.
  6. 6. PERCEPTIONPROCESS Input Processing Output Behavior
  7. 7. INPUTq  Peopleq  Conversationsq  Informationq  Eventsq  Scenesq  Feelingq  Sensingq  Hearingq  Smellingq  Taste
  8. 8. PROCESSINGq  Observationq  Selectionq  Translation
  9. 9. OUTPUTq  Opinionq  Attitudeq  Feelingq  Performanceq  Actionsq  Values
  10. 10. MANAGERIAL IMPLICATIONSOF PERCEPTION INBUSINESS SITUATIONSq  Hiring & Recruitmentq  Job Performanceq  Performance Appraisalq  Leadershipq  Communicationq  Development of Corporate Image
  11. 11. SCHEMES TO IMPROVE PERCEPTIONq  Emphasize with othersq  Postpone Impression Formationq  Compare perception with Othersq  Engage in Open Dialogueq  Develop Self understanding Apply Johari Windowq  Actively processing of Informationq  Reality testing
  12. 12. PERCEPTION ERRORSq  Stereotypesq  Halo effectsq  Perceptual Defenseq  Projection Biasq  Similar to me Biasq  Logical Errorsq  Wrong Assumptions in Personality Theories
  13. 13. MEANING OF PERSONALITYq  Personality is made up of the characteristic patterns of thoughts, feelings and behaviors that make a person unique.
  14. 14. CONCEPT OF PERSONALITYq  The first is subjective, popular derivation based on subjective impressions formed by the individuals response pattern. It results in popular evaluative expressions like charming, dominating, weak or bold personality.
  15. 15. CONCEPT OFPERSONALITYq  The second kind of conceptualization of personality is based on an objective description of the overt responses of the individual. This view is held by behavioral psychologists and is best amenable to empirical research. However, it poses the difficulty that an overt response may occur in different individuals for different meanings. It seems to evade in-depth interpretations.
  16. 16. CONCEPT OF PERSONALITYq  The third way is the organism view which conceives personality as the inner pattern of a persons characteristics. An off-quoted definition of personality calls it "dynamic organisation within the individual of those psycho-physical systems that determine his unique adjustment to his environment“ – ü  personality "resides" within the individual ü  a these systems are woven into an organisation ü  the organisation of personality is not static but dynamic ü  the organisational pattern delemines the kind and degree of adjustment of the individual ü  to his environment, and ü  a this adjustment-pattern is unique to the individual person.
  17. 17. FUNDAMENTAL CHARACTERISTICSq  Consistencyq  Psychological and physiologicalq  It impacts behaviors and actionsq  Multiple expressions
  18. 18. DEVELOPMENT OF PERSONALITYq  Heredity•  A tendency towards a general body-type (i.e. skeletal structure, proportion of fat and muscle-tissue, and the length of limbs).•  Appearance, i.e., skin, hair texture and color, eye shape and color, nose shape ,ear, shape, head shape.•  Natural response i.e. functioning of the nervous system, intelligence, predisposition to react slow or quickly.•  Predisposition to certain characteristics.
  19. 19. DEVELOPMENT OF PERSONALITYq  Environmental Factors ü  Rearing patterns ü  Parent-child interaction ü  Sibling relations ü  Neighborhood ü  Peer group ü  School ü  Mass Media
  20. 20. TYPE A PERSONALITYq  Always moving, walking, eating rapidly,q  Feel impatient with the rate at which most event take place,q  Strive to think or to do two or more things at once,q  Cannot cope with leisure time,q  Are obsessed with numbers, measuring success in terms of how many or how much everything they acquire.
  21. 21. TYPE A PERSONALITYq  Type A can operate under moderate to high level stressq  They like time pressure working,q  They are fast workers and believe in quantity over quality,q  They are rarely creative,q  They are more likely to be selected in an interview due to their attitude, competence, aggressiveness, success desires etc.
  22. 22. TYPE Bq  Never suffer with sense of time urgency and have patience,q  Feel no display or discuss their achievements unless such exposure is demanded by situation,q  Play for sun ad relaxation, rather than to exhibit their superiority at any cost,q  Can relax without guilt.
  23. 23. PERSONALITY TYPEq  Extraversion - Introversionq  Sensing - Intuitionq  Thinking - Feelingq  Judging – Perceiving
  25. 25. E.G...•  ISTJ stands for an Introvert, Sensing, Thinking, Judging•  ENFP stands for an Extravert, iNtuitive, Feeling, Perceiving
  26. 26. ATTITUDEq  Personality describes the whole person & attitude determines the personality.q  Attitude is a state of mind of an individual towards something .
  27. 27. DEFINITIONq  A tendency to feel & behave in a particular way towards objects, people or events.
  28. 28. CHARACTERISTICSq  The attitude of an individual generally remain unchanged for prolonged period of time unless he is influenced by external forces.q  Attitude are evaluative statements that can either be favorable or unfavorable.
  29. 29. TRANSACTIONAL ANALYSIS (TA)q  Method for determining how people interact ²  When we interact, behavior can be: Ø  passive Ø  aggressive Ø  assertiveq  TA is a method of understanding behavior in interpersonal dynamics
  30. 30. 3 EGOSTATES
  31. 31. TA: EGO STATESq  Major ego states that affect our behavior or the way we transact through communication: 1.  Parent Ego State (P) ü  Critical parent ü  Sympathetic parent 2.  Child Ego State (C) ü  Natural child ü  Adapted child 3.  Adult Ego State (A)
  32. 32. TA: TYPES OF TRANSACTIONSq  Within ego states there are three different types of transactions: •  Complementary Transactions •  Crossed Transactions •  Ulterior Transactions
  33. 33. COMPLEMENTARY TRANSACTIONS q  Occur when the sender of the message gets the intended response from the receiver ü  Generally result in more effective communication
  34. 34. CROSSED TRANSACTIONSq  Occur when the sender of a message does not get the expected response from the receiver ü  These result in surprise, disappointment, and hurt feelings for the sender of the message
  35. 35. ULTERIOR TRANSACTIONSq  Occur when the words seem to be coming from one ego state, but in reality the words or behaviors are coming from another ü  Sometimes when people don’t know what they want or how to ask for it in a direct way, they resort to ulterior transactions ü  Best to avoid ulterior transactions because they tend to waste time
  36. 36. EGO STATES SUMMARIZEDq  Parents ego refers to our ‘Taught’ concept of life.q  Adult concept refers to our ‘Thought’ concept of life.q  Child concept refers to our ‘Felt’ concept of our life.
  37. 37. MAJOR CONCLUSIONS OF 3 EGO STATESq  Conversations are always reaction from Parent, Adult & Child.q  Each Ego states has both Positive & Negative features i.e. it can add to or subtract from another person’s feelings of satisfaction.q  Ego States can be detected by carefully observing the words & tone used postures, gestures, & facial expressions shown.q  Ego states are more apparent in two person transaction than in group transaction.
  38. 38. TA: LIFE POSITIONS PositiveAttitude toward Oneself I’m OK – I’m OK – You’re not OK You’re OK Negative I’m not OK – I’m not OK – You’re not OK You’re OK Negative Positive Attitude toward Others
  39. 39. I’M NOT OK YOU’RE NOTOK - A {AVOIDANT/AVERSE STYLE}q  Regulating Parent & Traditional Style –q  Nurturing Parent & over Indulgent Style-q  Adult & Cynical Style-q  Adaptive Child & Sulking Style-q  Reactive Child & Withdrawal Style-q  Creative Style & Humorous Style -
  40. 40. I AM OK YOU’RE NOTOK –B {BOSSING STYLE}q  Regulating Parent & Perspective Style-q  Nurturing Parent & Patronizing Style-q  Adult & Task – Obsessive Style-q  Adaptive Child & Complaining Style-q  Reactive Child Aggressive Style-q  Creative Child & Bohemian Style-
  41. 41. I’M OK YOU’RE OK - C{CONFIDENT STYLE}q  Regulating Parent & Normative Style-q  Nurturing Parent & Supportive Style –q  Adaptive Child & Resilient Style –q  Reactive Child & Comforting Style –q  Creative Child & Innovative Style –
  42. 42. I AM NOT OK, YOU’REOK- D {DIFFIDENT STYLE}q  Regulating Parent & Indifferent Style-q  Nurturing Parent & Ingratiating Style-q  Adult & Overwhelmed Style-q  Adaptive Child & Dependent Style-q  Reactive Child & Intropunitive Style-q  Creative Child & Satirical Style-
  44. 44. MBIT TEST
  45. 45. CASE STUDYAn overconfident Employee
  46. 46. THANK YOU