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The Very Heart of It. Keynote at Urban Libraries Unite (ULU) Conference
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Text and slides from keynote at Urban Librarians Unite (ULU) Conference in Brooklyn, NY, April 5, 2013. The full text of the talk is available at: https://www.slideshare.net/pbromberg/urban-libraries-unite-ulu-conference-keynote-text-version-wslides
Peter BrombergSuivre
Associate Director à EveryLibraryPublicité
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The Very Heart of It. Keynote at Urban Libraries Unite (ULU) Conference
- The Very Heart Of It The Timeless, Nourishing Value of Libraries Peter Bromberg | peterbromberg.com Urban Libraries Unite Conference | Brooklyn, NY. April 5, 2013
- Why Are We Here Today?
- Here
- Here Image: By User:Spyder_Monkey (Own work) [CC-BY-SA-2.0 http://commons.wikimedia.org/wiki/File%3ABrooklyn_Public_Library_Jan_2010.jpg
- Here
- Here
- Here
- Here
- Here
- Here
- Here
- Here
- Today
- World population: 7,000,000,000 Ever Lived: 108,000,000,000 http://www.flickr.com/photos/nationallibrarynz_commons/3326203787/sizes/z/in/photostream/
- Why Are We Here Today?
- Nigel: It really puts perspective on things, though, doesn't it? David: Too much, there's too much f*#%ing perspective now.
- the absolutely crazy historically unprecedented accelerating pace of Change or…
- Exponential Pace of Change 1.5 mill yrs lever, wedge 500,000 yrs control of fire 50,000 yrs bow & arrow 5,000 years wheel and axle; sail 500 years printing press with movable type; rifle 100 years automobiles 55 years satellites 32 years IBM Home Computer 28 years Windows / Mac 20 years World Wide Web 12-14 years iPod, Netflix, Tivo 6-10 years Ubiquitous Broadband, Blogging, Skype 4-6 years iPhone, Android, App Stores, Geolocation < 6 years SMS, Cell phone ubiquity, Twitter, Facebook Smartphones, Tablets, iPads, Cloud, Instagram, Snapchat < 2 years AMAZON-APPLE-GOOGLE-FACEBOOK
- The pace of change is accelerating and the progression is exponential. We are actually doubling the power of these technologies now in less than a year. Indeed [for a wide variety of technologies], we find not just simple exponential growth, but “double” exponential growth, meaning that the rate of exponential growth is itself growing exponentially. - Ray Kurzweil, Author, Inventor, Futurist http://www.kurzweilai.net/the-law-of-accelerating-returns https://www.facebook.com/blog/blog.php?post=112344532130
- Change & Expectations “Everything’s amazing and nobody’s happy” -Louis CK
- Exponential Pace of Change 1.5 mill yrs lever, wedge 500,000 yrs control of fire 50,000 yrs bow & arrow 5,000 years wheel and axle; sail 500 years printing press with movable type; rifle 100 years automobiles 55 years satellites 32 years IBM Home Computer 28 years Windows / Mac 20 years World Wide Web 12-14 years iPod, Netflix, Tivo 6-10 years Ubiquitous Broadband, Blogging, Skype 4-6 years iPhone, Android, App Stores, Geolocation < 6 years SMS, Cell phone ubiquity, Twitter, Facebook Smartphones, Tablets, iPads, Cloud, Instagram, Snapchat < 2 years AMAZON-APPLE-GOOGLE-FACEBOOK
- Unfreeze/Change/Refreeze www.flickr.com/photos/circulating/3251962169 Kurt Lewin
- Permanent Whitewater http://www.flickr.com/photos/nukeit1/244167779/
- Permanent Revolution cc by 2.0 http://www.flickr.com/photos/khalidalbaih/5450180945/sizes/l/in/photostream/
- Graveyard of Disruptive Technology
- Two Questions In a permanent revolution: 1. What changes? 2. What doesn’t change? cc by 2.0 http://www.flickr.com/photos/khalidalbaih/5450180945/sizes/l/in/photostream/
- So we were in this toy store trying on funny noses and…
- The library saved my life.
- “Work is love made visible” - Kahlil Gibran Images: http://urbanlibrariansunite.org
- Center for an Urban Future says • Uniquely positioned to help address challenges • Key component of human capital system • Critical role: Skills development • Critical role: Job preparation • Critical role: Reading skills for young • Importance of technology access • Support for freelance economy See report at: http://nycfuture.org/pdf/Branches_of_Opportunity.pdf
- The Urban Institute says • We build capacity for economic activity and resiliency • Relied on for pre-school learning and literacy • Support workforce entry • Support local businesses • Downtown/neighborhood anchor • Spur commercial development See report at: http://www.urban.org/uploadedpdf/1001075_stronger_cities.pdf
- In a Permanent Revolution… What doesn’t change? Ways of Being What changes? Ways of Doing Revolution Image: cc by 2.0 http://www.flickr.com/photos/khalidalbaih/5450180945/sizes/l/in/photostream/
- Flatten the Organization - Agile - - Flexible - - Adaptable - - Innovative - - Responsive -
- Here’s the thing
- We need You! (to be a one buttock player) CC by 2.0 http://www.flickr.com/photos/cpstorm/356565724/sizes/z/in/photostream/
- aka “Emergent Leader” - - Have no formal authority - Are passionate & engaged - Motivate others - Initiate new ideas - Seek others’ opinions Image: http://www.makingadifferencedaily.com/apps/vblog/ (Emergent Leadership concept from Peter Northouse)
- Make Something Up (and steal the rest) http://www.flickr.com/photos/nationaalarchief/4193508328 (no copyright)
- Mini Library (Urban Libraries Unite) Photo: ULU: http://www.cbc.ca/strombo/books/small-but-full-of-stories-the-mini-library-helps-readers-recover-after-hurricane-sandy.html
- Six Word Memoirs (Minneapolis Public Library) Photo by Emily Lloyd http://blogs.citypages.com/dressingroom/2012/04/emily_lloyd_6_words_minneapolis.php4/sizes/m/in/set-72157625192282865 /
- Alternative Teen Fashion Show (Fayetteville (AR) Public Library http://vimeo.com/6725515 Video at: http://vimeo.com/6725515
- Human Library (Edmonton Public Library) http://vimeo.com/6725515 http://www.epl.ca/new-living-library-2013
- Library Box (Jason Griffey) http://vimeo.com/6725515 http://jasongriffey.net/librarybox
- Knit in Public Day (Princeton Public Library) http://vimeo.com/6725515 Image: http://www.flickr.com/photos/princetonpubliclibrary/4730216611/in/set-72157624074943211/
- Civic Discourse (Princeton Public Library) http://vimeo.com/6725515
- Library Sleevefacing (Bowling Green State University) http://www.flickr.com/photos/bgsulib67/5148528014/sizes/m/in/set-72157625192282865/
- There has never been a better time in the history of humanity to Steal The Rest • Webjunction • Social Media • Associations • ALADirect | ALAConnect • Consortia • Blogs • Literature • Facebook Groups • Personal Network • LinkedIn Groups • Slideshare.net • Webinars • Vendors • Listservs/Forums
- Take care of yourself 1. Optimism 2. Mindfulness Mediation 3. Nature 4. Exercise 5. Celebration/Appreciation 6. Community Support 7. Hope
- Take care of yourself “You’re just full of hope. You’ve got more hope than most people do. It’s a beautiful thing to have a little hope for the world.”
- Continually Connect… …one’s own small flame to the central flames of life and the world. We cannot predict the exact details of the future, but we can have a hand in shaping the heart of the future, including its context of meaning and our commitment and courage in advancing into the unknown. - Robert K Cooper, Ayman Sawaf, Executive EQ
- Peter Bromberg | peterbromberg@gmail.com Urban Libraries Unite Conference, April 8, 2013, Brooklyn, NY Image CC BY-ND 2.0 http://www.flickr.com/photos/iain/4101881178/sizes/l/in/photostream/
- Deleted Scenes
- “Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” - Viktor E. Frankl
- I think that the future, even ten or twenty years out, is going to get deeply weird - Michael Edson Director of Web and New Media Strategy, Smithsonian Institution
- a ctic r P r n… e More Trust ula ts I Reg esul R Trust is the conduit for influence; it’s the medium through which ideas travel. If they don’t trust you, your ideas are just dead in the water. Having the best idea is worth nothing if people don’t trust you." - Amy Cuddy
- I get up every morning determined to both change the world and have one hell of a good time. Sometimes this makes planning my day difficult. - E.B.White, misquoted For actual quote see: http://www.berfrois.com/2011/11/martha-white-on-e-b-white/
- “The public library is a center of public happiness first” -John Cotton Dana A Library Primer, 3rd ed. 1903 -Image Credit: http://upload.wikimedia.org/wikipedia/commons/7/78/John_Cotton_Dana_01.jpg
- ICE - P • IQ: Intelligence Quotient • CQ: Curiosity Quotient • EQ: Emotional Intelligence Quotient • PQ: Passion Quotient
Notes de l'éditeur
- Before we jump in to discuss these topics, I’d like to spend just a little bit of time creating some context. Putting a frame around the discussion.
- I’d like to start by asking a question to create a little perspective; A little context WHY ARE WE HERE TODAY? A seemingly simple question, and one I try to continually ask and answer. Every day Take a moment, and think about the question. Why are we here today at the Brooklyn Public Library? Why are YOU here? (RUN THROUGH ALL OF THE MAP SLIDES) [click]
- They were a fully formed civilization with art, culture, organized sports--- they’ve uncovered gaming courts… They thrived for 1500 years and then disappeared. Here’s a picture of what’s left of their great civilization that spanned 1500 years (or about 6 ½ times longer than the US has been around.) What happened? It’s unclear. Might have been flood, might have been drought. Might have been they started cutting funding for libraries and it was quickly downhill from there… [click]
- Here’s an artists rendering of what their civilization looked like And, to be fair,… A thousand year’s from now, an artist may render their interpretation of our Casa Grande visitor center…
- Dweck Auditorium, Brooklyn PL
- Image of Brooklyn PL: By User:Spyder_Monkey (Own work) [CC-BY-SA-2.0 http://commons.wikimedia.org/wiki/File%3ABrooklyn_Public_Library_Jan_2010.jpg
- Earth
- 3 rd planet from the sun
- Milky Way
- Universe
- Universe
- Of the 108 billion people who have ever lived, we get to interact with a few hundred , maybe a few thousand. Look around you, these are the people you get to spend time with Our time here is precious Image: http://www.flickr.com/photos/nationallibrarynz_commons/3326203787/sizes/z/in/photostream/ (no known copyright)
- So I will ask again: Why are we here today? Because Life is short Our time together is precious I want to use my time here to make a difference I want to be awake and fully present Enrich my life and the lives of those around me. I choose to do that through library service.
- There has been an absolutely crazy historically unprecedented, accelerating pace of change your ability and willingness to consciously exert influence is more important than ever. There has been a fundamental shift in reality due to the rapid pace of change. There has never been a time in human history where there has been so much disruptive change in so short a time— and in fact the pace of change continues to accelerate. Why is this important? Because, in a nutshell, it is increasingly true that “What got us here won’t get us there.” Reality is fundamentally changing, and that requires some fundamental changes in the choices we need to make to be effective. Let’s look a little bit more at what’s happening with the pace of change. [“deeply weird” concept from Michael Edson, “Let us go boldly into the present” http://www.slideshare.net/edsonm/michael-edson-let-us-go-boldly-into-the-present-text-version]
- Here is a chart that illustrates the pace of change– specifically change brought about by disruptive technologies You can see that the amount of time between disruptive technologies and major shifts that they bring about has continually compacted. (quickly review) This means that great grandfather’s life was virtually indistinguishable from his father’s life. They both lived in a make shift house , with a dirt floor, a wood burning oven, and no plumbing. The first 13 years of my grandfather’s life were the same as his fathers In 1921 he left Russia for America and the next 80 years of his life saw: Automobiles, Indoor plumbing, Telephones, Heart surgery, Air travel, Satellites in orbit Space travel a moon landing, Television, Microwaves, Portable radios and tape players In other words, my grandfather saw more significant change in his life than his ancestors saw in the 500 years previous. To contrast, my 15 year old nephew has never known a world without: Internet, 156 HD channels, Invisible braces, DVDs, Cell phones, Text Messaging Note: even this has changed in 3 years. Now he knows streaming/on demand, smartphones, social apps) The pace of change– the introduction of “disruptive technologies” continue to happen at an exponential pace… Think about how Facebook, smartphones, and netflix/hulu, skype and google hangout have impacted. Think about coursera and skillshare are changing education. How kickstarter, Kiva, and indigogo might affect ec [click] Looking at the chart: What we see is that for long periods of time, nothing happened. Then something happened, that had a major ramifications. That led to major changes. And then for another long period of time nothing happened. In Change Management, this was referred to as [CLICK] (Unfreeze Change,Re-freeze model)
- The pace of change is accelerating and the progression is exponential. We are actually doubling the power of these technologies now in less than a year. Indeed [for a wide variety of technologies], we find not just simple exponential growth, but “double” exponential growth, meaning that the rate of exponential growth is itself growing exponentially. Kurzweil Quotes: https://www.facebook.com/blog/blog.php?post=112344532130 http://www.kurzweilai.net/the-law-of-accelerating-returns
- SHOW VIDEO ----------------------------------------------------------------------------------------- Funny right, but he captures something there, about how customers expectations shift very quickly when they are exposed to new technologies that make their life easier—or at least technologies that they value. Back when we started QandANJ.org in late 2001 and I started going around doing presentations, I would ask, “how many of you have been on the internet in the last 24 hours.” In the beginning I’d see 10-25% of hands go up. Each year, I’d see more and more hands go up. And now when I ask that question (ask it) . I inevitably see 100% How many of you have texted w/I the last 24 hours? Been on a social network? In a few years, how many hands will we see? The fact is, that technology doesn’t just expand what’s possible, it shifts our expectations and the expectations of our customers. Which means we have to be continually evaluating and shifting our role as librarians to respond to the shifting needs and expectation of those that we serve . But we’re getting a little bit ahead of ourselves… Let’s finish this discussion on the pace of change [click]
- Looking back at the chart: What we see is that for long periods of time, nothing happened. Then something happened, that had a major ramifications. That led to major changes. And then for another long period of time nothing happened. In Change Management, this was referred to as [CLICK] (Freeze,Unfreeze,Re-freeze model)
- Up until recently, there was an accepted model of how change happens in society and organizations: The Unfreeze, Change, Refreeze model , This model suggests that: Our structures, our organizations , and therefore our experiences remain fairly stable (or frozen) for long periods of time Some fundamental change occurs, and for a period of time, things unfreeze. We all get used to the change, it’s ramifications play out, and we settle into the new normal. We refreeze. This model makes sense when we apply it historically, but over the last 100 years, the periods between each change have gotten smaller and smaller, to the point where it seems we don’t even get to the refreeze point. With regard to change we are now more in a state of continual fluidity . What does it feel like when we are in “unfreeze” mode? [click]
- We are now in what Peter Vaill and other change mgmt experts call: Permanent whitewater. Whitewater suggests a number of things: It suggests a fast-pace ; It suggests that the situation changes by the second It suggests that we need to vigilant, aware and responsive moment by moment It also suggests that we can have a general sense of shape of the river—the direction of current — Maybe know where the really big rocks are . We can’t control the ride, but we can influence it . So, what can we do to be successful in this new reality? [CLICK]
- Permanent Revolution What must change? Ways of being? Ways of doing? [Image: cc by 2.0 http://www.flickr.com/photos/khalidalbaih/5450180945/sizes/l/in/photostream/]
- Graveyard of technology - With the exception of the land line, these all came and went in my adult life.
- In a permanent revolution: What changes? What doesn’t change? [Image: cc by 2.0 http://www.flickr.com/photos/khalidalbaih/5450180945/sizes/l/in/photostream/]
- Pictures of Anna Wise (my Great Aunt)
- Pictures of Anna Wise (my Great Aunt)
- I want to talk about Love for a moment. What we give: Little bits of love We are great lovers. There is no other way to put it. The time and energy you put into serving people through libraries What is see (in mini libraries and in the passion of ULU) is love. Love for others, for people. For community. For connection. Lovers of people, of other people taking this journey with us I know we don't often speak of love. We may talk of caring, but isn't love really why we do what we do. Love puts us in a transformative place. These are pictures of people who are giving of themselves—and that’s what love is. Images: http://urbanlibrariansunite.org
- Center for Urban Future says Uniquely positioned to help address challenges Key component of human capital system Critical role: Skills development Critical role: Job preparation Critical role: Reading skills for young Importance of technology access Support for freelance economy Branches of Opportunity (Center for Urban Future): http://nycfuture.org/pdf/Branches_of_Opportunity.pdf
- Report: Making Cities Stronger (Urban Institute and ULC) http://www.urban.org/uploadedpdf/1001075_stronger_cities.pdf
- Permanent Revolution What must change? Ways of being? Ways of doing? [Image: cc by 2.0 http://www.flickr.com/photos/khalidalbaih/5450180945/sizes/l/in/photostream/]
- Valve has NO hierarchy No management No structure Anyone can Think of it as runway fashion. It’s far out there, but some of those far out ideas can be scaled back and used. Characteristics of Flat orgs - Agile - - Flexible - - Adaptable - - Innovative - - Responsive -
- Here’s the Thing… Flatter organizations require different type of employee Flatter organizations require different type of employee… That’s where you come in…
- Be a One Buttock Player Image: CC by 2.0 http://www.flickr.com/photos/cpstorm/356565724/sizes/z/in/photostream/
- Emergent Leaders: (Peter Northouse) No formal authority Motivate others Initiate new ideas Seek others’ opinions Are passionate and involved To sum: For libraries to thrive in a world where disruptive technology requires us to develop a new playbook every other week, we need flatten our organizations. To be successful, flat, nimble organizations, need a employees who are empowered, and willing to consciously embrace their role as influencers But the skills that correlate with being effective inluencers are not natural, nor are they taught or developed in our most of our schools. Therefore, we need to develop ourselves and others to be better at influencing. Photo: http://www.makingadifferencedaily.com/apps/vblog/
- Make something up. Image: http://www.flickr.com/photos/nationaalarchief/4193508328 (no copyright)
- Mini Libraries (ULU) Photo: ULU: http://www.cbc.ca/strombo/books/small-but-full-of-stories-the-mini-library-helps-readers-recover-after-hurricane-sandy.html
- Six Word Memoirs (Minneapolis Public Library) Image: Photo by Emily Lloyd: http://blogs.citypages.com/dressingroom/2012/04/emily_lloyd_6_words_minneapolis.php4/sizes/m/in/set-72157625192282865/
- Alternative Teen Fashion Show (Fayetteville (AR) PL The ultimate fashion event, for teens, by teens. One Librarian, a team of 20 teens, and 50 behind the scenes volunteers put this one-of-a-kind performance art event together to celebrate Teen Read Week, 2006. This event took place at the Fayetteville Public Library in Fayetteville, Arkansas and won VOYA'S Most Valuable Teen Program for the year. Email Jenine Lillian at jenine@jeninelillian.com for more information on this amazing experience. Video at: http://vimeo.com/6725515
- Human Library (Edmonton Public Library) What is a Human Library? Human Library gives readers an opportunity to speak one-on-one with a Living Book...a real person on loan! Learn about the lives of people who are different from you. Listen to their stories. Gain inspiration. Ask questions about their experiences, lifestyle, job, beliefs and background. This year's event is part of National Human Library Day in partnership with CBC. What are Living Books? Living Books are people with interesting and/or inspirational stories to tell that are often about the experiences they have faced because of their race, gender, sexual orientation, job, lifestyle or cultural background.
- LibraryBox is an open source, portable digital file distribution tool based on inexpensive hardware that enables delivery of educational, healthcare, and other vital information to individuals off the grid. LibraryBox is designed to enable the distribution of digital information to areas with little or no Internet access, even off the grid. It does so using open source software and very inexpensive hardware, allowing the distribution of LibraryBox hardware at a far lower cost than other solutions. Info from: http://jasongriffey.net/librarybox/about.html
- Knit in Public Day (Princeton PL) Image: http://www.flickr.com/photos/princetonpubliclibrary/4730216611/in/set-72157624074943211/
- Civic Discourse
- Example: Library Sleevefacing Bowling Green State University – Way to welcome new students and orient them to the library Take pictures in different parts of the library, then post them. Image: http://www.flickr.com/photos/bgsulib67/5148528014/sizes/m/in/set-72157625192282865
- There has never been a better time in the history of humanity to Steal The Rest
- Importance of Self-Care/Renewal (you are not superhero) Optimism 2.Mindfulness 3.Nature 4.Exercise 5.Celebration 6.Community/Support (that’s what ULU is) Hope
- Importance of Self-Care/Renewal (you are not superhero) Optimism “ Permission to be both optimistic and realistic (healthy tension - keeps optimism from turning into denial and realism from devoting into cynicism” (LIAPC) 2. Mindfulness 3. Nature 4. Exercise 5. Celebration 6. Community/Support (that’s what ULU is) Hope Enlightened: “Am I crazy?” “No. You’re just full of hope. You’ve got more hope than most people do.” It’s a beautiful thing to have a little hope for the world.” b. Advocating, the anger, the passion, think about it and reframe it as having a little more hope/faith than most people. c. Disappointment and anger is directly proportional to that hope we have for each other.
- Quote from P 270, “Executive EQ” by Robert K. Cooper and Ayman Sawaf. (Perigree Books, 1993)
- ““ Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” Viktor E. Frankl The world is changing Some would suggest that it’s changing at a faster pace than ever There are challenges, to be sure But there are also always choices Conference is a time to come together, and make a little space to reflect, to open ourselves up to new ideas and new ways of seeing. It’s a time to My job today is to help you hang out in that space. A little space for perspective. A little space for a shift in perspective. An opening to think creatively about the choices you have individually and collectively to focus your attention and your energy. Photo credit: Peter Bromberg [CLICK]
- I think that the future, even ten or twenty years out, is going to get deeply weird - Michael Edson, Director of Web and New Media Strategy,Smithsonian Institution
- In my experience, when we begin to practice building awareness and making more conscious choices, we also tend to become more curious about the motivations and behaviors of others. And when we become curious about others, we communicate to them that we seek to understand them. We show interest in sharing our perspective, but also learning theirs and instead of blaming, or feeling the victim, we start to invite others to work with us and jointly diagnose problems and design solutions Others will feel valued and respected, and in turn reward us with respect and trust. And as Amy Cuddy says in her wonderful Ted Talk… “ Trust is the conduit for influence; it’s the medium through which ideas travel.”
- I get up every morning determined to both change the world and have one hell of a good time. Sometimes this makes planning my day difficult. - E.B.White, misquoted For actual quote see: http://www.berfrois.com/2011/11/martha-white-on-e-b-white/
- And what is public happiness but community. Belonging Image: http://upload.wikimedia.org/wikipedia/commons/7/78/John_Cotton_Dana_01.jpg
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