KM seeds to support a growing international collaboration: EUnetHTA and virtual collaboration
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This document discusses knowledge management tools and strategies to support virtual collaboration in international networks. It introduces concepts like the KM house framework and explores how specific tools like SABA web conferencing and Open Atrium intranet software can be used. While virtual tools are useful, the document emphasizes that face-to-face meetings are still important for building relationships and shared understanding in a collaborative network. An assessment of different tools provides lessons learned about enabling effective virtual collaboration at an international level.
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KM seeds to support a growing international collaboration: EUnetHTA and virtual collaboration
- 1. KM seeds to support a growing international collaboration Patrice X. ChalonJournée découverte Kmnet, 2014-06-17 EUnetHTA and virtual collaboration
- 3. Outline Introduction KM concepts Tools for virtual collaboration SABA meeting Open Atrium Conclusion 3 https://www.flickr.com/photos/lordspudz/7727396024/
- 5. KCE? Fedraal Kenniscentrum voor de Gezondheidszorg – Centre fédéral d’expertise des soins de santé ION-OIP, parastatal(e) B, 50 FTE To carry out studies and produce reports and recommendations from evidence-based information in order to support to the public authorities when they take decisions on health care and health insurance 5
- 6. KCE’s research areas • Good Clinical practices GCP • Health Services Research HSR • Health Technology Assessment HTA 6
- 7. KCE & international collaboration 7
- 8. EUnetHTA? 8
- 9. European network for Health Technology Assessment | JA2 2012-2015 | www.eunethta.eu EUnetHTA Partners 9
- 11. KM POINT OF VIEW EUnetHTA from a… http://www.flickr.com/photos/mikecpeck/1594421372/ 11
- 13. Products 13
- 14. Tools 14
- 17. Process Planned / ongoing projects Research Report Decision 17
- 18. Community of Practice EUnetHTA can be seen as a… 18 http://www.flickr.com/photos/joeshlabotnik/305410323/
- 19. KM tools 19
- 20. THE KM HOUSE CONCEPT Introducing… 20 https://www.flickr.com/photos/georgivar/4953043711/
- 21. The KM house concept Rossion F. Transfer of Long-Term Knowledge and Expertise: A Case Study in the Nuclear Sector. In: Srikantaiah T, Koenig MED, American Society for Information Science and Technology., editors. Knowledge management in practice : connections and context. Medford, N.J.: Information Today; c2008. p. 403-14. 21
- 22. Entrance 22
- 24. Colleagues 24
- 30. •
- 31. EUNETHTA INFORMATION MANAGEMENT INFRASTRUCTURE Applying the KM house concept to…. 31
- 32. Hall Agora Auditorium Experts corner Working Teams Library Cockpit Public information Reference documents Standards, processes and procedures Contact database Question and answers (list or forum + FAQs) E workspace for WP teams Conferences Training sessions (e-meeting facility) Webcasts Planned / ongoing projects info CAPACITYBULILDINGSUPPORT Recently published HTA’s news DISSEMINATION CREATION LEARNINGBYDOING Emerging technologies news INFORMATION SUPPORTCOLLABORATION planned / ongoing Project Monitoring Public access External information sources Internal information sources = WP tools Templates Members only Collaboration members news 32
- 33. Hall Agora Auditorium Experts corner Working Teams Library Cockpit Members only 33 Public access
- 34. SABA MEETING Web conferencing with… 34
- 35. Overview 35 EMOTICONS VOIP/ PHONE TEXT CHAT SLIDESHOW VIDEO SHARE SCREEN POLL WHITEBOARD RECORDING
- 36. Assessment Functionality Rating Comments VOIP Some colleagues have problems with audio Phone not used (costs) Video / Note used Text chat Very important when no audio Helps a lot when transmitting proposals Must be saved apart Slides Import sometimes abort (file format?) Whiteboard / Not used Poll / Not used Screen share Can be difficult to manage for presenter Very useful!!! Emoticons Very useful!!! Session recording Propriatary format, requires SABA app 36
- 37. Assessment (cont.) Requires admin rights on the computer Requires specific firewall settings JAVA application may be restricted by ICT security rules Last version causes problems (not working on Mac) 37
- 38. Lessons learned It works! We could not make without such a tool! Lots of IT constraints 38
- 41. Overview (cont.) 41 NEWS DOCUMENTS PLANNING SHOUTBOX CALENDAR MEMBERS DISCUSSION POLLS DASHBOARD NOTIFICATIONS WEBFORMS
- 42. News 42
- 44. Planning 44
- 45. Shoutbox 45
- 46. Calendar 46
- 47. Members 47
- 48. Discussion 48
- 49. Polls 49
- 50. Webforms 50
- 52. Assessment Functionality Rating Comments News Not used a lot Limited => Newsletter tool Documents library ! Works well, some limitations People tend to create a lot of subfolders Planning Takes time to encode Not used Shoutbox Useless Calendar No interaction with outLook (Import / Export) Members Lot of people do not complete their profile (Photo, competencies) Discussion Best way to revise documents Also used as « ticketing system » by webmasters Polls / Not used Webforms Auto fill based on profile 52
- 53. Lessons learned Needs description is important! Users are lazy…. Changing the habits is a challenge 53
- 54. CONCLUSION Virtual collaboration? Yes, but… 54 https://www.flickr.com/photos/cjsmithphotography/5511409574/
- 55. Classical way to communicate 55 http://www.flickr.com/photos/dcosand/5399855440/ http://www.flickr.com/photos/delartful/4812078489/ http://www.flickr.com/photos/donovan_beeson/5275084531/ http://www.flickr.com/photos/franciscoferreira/4588130338/
- 56. New options to communicate 56 http://www.flickr.com/photos/niallkennedy/68815825/ http://www.flickr.com/photos/mynetx/5205684044/ http://www.washington.edu/itconnect/connect/email/uw-email/configuring/os-x-mail6/osx-mail/ https://www.facebook.com/TheCochraneLibrary https://twitter.com/EUnetHTA
- 58. Virtual is not enough… 58
- 59. Meet face to face matters! 59 https://www.flickr.com/photos/ceardach/4550836301/
- 60. Meet face to face matters! 60 https://www.flickr.com/photos/hpnadig/5290358767/ http://en.wikipedia.org/wiki/Wikipedia:Meetup/Bangalore/Bangalore24
- 61. A KM Framework helps you to support a multinational network 61 http://www.flickr.com/photos/tazintosh/4165006117/