SlideShare a Scribd company logo
1 of 28
1 
SendGrid 
Accelerate 
Growth Lessons from Scaling SendGrid
2 
BUT, Who the hell are you? 
Pedro Sorrentino @pedrosorren 
• Founder (2 companies) – Sold One, 
Failed the other 
• Early Stage SendGrid Employee 
• BD & Sales Experience 
• International Growth Experience
3
4
5 
To put this into perspective, it took 49 months to hit our first 100 billion. Ten months later we hit 
200 billion. It will take 8 months to hit 300 billion emails.
6 
Techstars Demo 
Day
7 
Techstars Demo Day 
6MM Series A 
20MM Series B
Deliver Email That Matters
SendGrid | The Story 
SGA | 2014 
FIXING EMAIL, FOR US & YOU 
Delivering email is HARD. 
So, we built a proven platform 
to power your email application 
and customer engagement 
communication. 
2009 TechStars Graduate 
2010 – 1B emails 
20 employees 
2011 – 10B emails 
40 employees 
2012 – 40B emails 
90 employees 
2013 – 100B emails 
180 employees 
Today – 200B emails to date 
200+ employees
Global Presence | Support 
SGA | 2014 
Los Angeles | San Francisco | Denver | Boulder | New York City | Providence, RI | São Paulo | London | Romania | Tokyo
20% 
of the worlds wanted email 
does NOT reach the inbox
SGA | 2014 
Delivering 16+ billion emails per month 
for 180,000+ customers
#SendGridEverywhere 
SGA | 2014
10 Steps for Successful BD and 
Sales.
1. Swarm the Org. 
Who Reports to Who? 
People Left. People Die. 
People Move On. 
YOU, Don’t Give Up.
2. Find your Champion 
Who is going to be the crazy one 
that will support you? 
What are your goals? 
How can you help your partner sell 
more?
3. Do Their Work! 
Understand the dynamics of 
their company. 
YOU are not their priority 
But you can hack the system
4. I am in the neighborhood =)
5. Tier up and Scale Up
6. Don’t look like a sales guy. Bring 
PM and Engineer. 
Use your internal resources in an intelligent way 
For the most part your answers is yes.
7. NO is just the beginning 
No is not a bad thing. Silence is a much worse.
8. Sell on Fear
9. Offsite to close the deal. 
80% fun 20% work 
Winning is just the 
beginning 
What matters once the deal 
is closed?
10. Start Small. But Start 
Somewhere.
Bonus: be an essentialist.
Accelerate Program
SGA | 2014 
Program Details 
CRITICAL CUSTOMER ENGAGEMENT 
You need email. 
We have email. 
…and more! 
We’re here to help 
you. 
• Exclusive SendGrid product 
discounts. 
• Mentorship from our people – 
founders, execs, community team. 
• Best Practices knowledge-sharing 
• Early access to beta test new 
products and features. 
• Amplification – we’ll use your 
product, tell our friends, and help 
your voice reach the world.
GRACIAS! 
pedro@sendgrid.com| @pedrosorren

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10 Steps for Great Business Development and Sales Deals

  • 1. 1 SendGrid Accelerate Growth Lessons from Scaling SendGrid
  • 2. 2 BUT, Who the hell are you? Pedro Sorrentino @pedrosorren • Founder (2 companies) – Sold One, Failed the other • Early Stage SendGrid Employee • BD & Sales Experience • International Growth Experience
  • 3. 3
  • 4. 4
  • 5. 5 To put this into perspective, it took 49 months to hit our first 100 billion. Ten months later we hit 200 billion. It will take 8 months to hit 300 billion emails.
  • 7. 7 Techstars Demo Day 6MM Series A 20MM Series B
  • 9. SendGrid | The Story SGA | 2014 FIXING EMAIL, FOR US & YOU Delivering email is HARD. So, we built a proven platform to power your email application and customer engagement communication. 2009 TechStars Graduate 2010 – 1B emails 20 employees 2011 – 10B emails 40 employees 2012 – 40B emails 90 employees 2013 – 100B emails 180 employees Today – 200B emails to date 200+ employees
  • 10. Global Presence | Support SGA | 2014 Los Angeles | San Francisco | Denver | Boulder | New York City | Providence, RI | São Paulo | London | Romania | Tokyo
  • 11. 20% of the worlds wanted email does NOT reach the inbox
  • 12. SGA | 2014 Delivering 16+ billion emails per month for 180,000+ customers
  • 14. 10 Steps for Successful BD and Sales.
  • 15. 1. Swarm the Org. Who Reports to Who? People Left. People Die. People Move On. YOU, Don’t Give Up.
  • 16. 2. Find your Champion Who is going to be the crazy one that will support you? What are your goals? How can you help your partner sell more?
  • 17. 3. Do Their Work! Understand the dynamics of their company. YOU are not their priority But you can hack the system
  • 18. 4. I am in the neighborhood =)
  • 19. 5. Tier up and Scale Up
  • 20. 6. Don’t look like a sales guy. Bring PM and Engineer. Use your internal resources in an intelligent way For the most part your answers is yes.
  • 21. 7. NO is just the beginning No is not a bad thing. Silence is a much worse.
  • 22. 8. Sell on Fear
  • 23. 9. Offsite to close the deal. 80% fun 20% work Winning is just the beginning What matters once the deal is closed?
  • 24. 10. Start Small. But Start Somewhere.
  • 25. Bonus: be an essentialist.
  • 27. SGA | 2014 Program Details CRITICAL CUSTOMER ENGAGEMENT You need email. We have email. …and more! We’re here to help you. • Exclusive SendGrid product discounts. • Mentorship from our people – founders, execs, community team. • Best Practices knowledge-sharing • Early access to beta test new products and features. • Amplification – we’ll use your product, tell our friends, and help your voice reach the world.

Editor's Notes

  1. 58% of Eng dedicated to Core Email Delivery 07% on Partner Initivies 13% on NLVX - Not counting Pivotal
  2. SendGrid’s people are one of our key differentiators and value-adds. It sounds cliché to say, but it’s true none the less: our people are our most important asset. We’re happy to offer our product at a discount (ie, free!), to help you more affordably grow your business. But, beyond getting all the email to your customers’ inbox, we think you’ll agree that our people are the most valuable thing we have to offer your business. From our founders, to our execs, to our developer evangelists, to our support team and everyone else who wears the SG blue, our people are all about helping. We’ll mentor your team in all aspects of business - technical and not-so-technical. We collaboratively advise our friends through the collective experience of our entire 200+ people in challenges across the board.