More than Just Lines on a Map: Best Practices for U.S Bike Routes
Role of Social Tools in the Current Awareness Process
1. Role of social tools in the
current awareness process
Penny Edwards, Lars Plougmann, Stuart Barr
www.headshift.com, September 2008
/http://flickr.com/photos/_fabrizio_/786526891/in/photostream/
2. Challenges for Current awareness
Knowledge and information sharing
• Ubiquity of informal knowledge sharing
• Building the business case around
current awareness
3. Challenges for Current awareness
Challenges for current awareness
• Timeliness
• Cost effective delivery
• Innovative value-added service
• Original targeted content
4. Some thoughts: internal CA
• A networked approach:
- Collaborative filtering
- Shared awareness
- Aggregated signals
• New ways of working
- Self-service
- Publish then filter
- Personalisation
(cc) http://www.flickr.com/photos/iconolith/458099966/
5. Benefits for external CA
• Dynamic content and process
• Less volume -> greater relevance
• Delivery formats to suit preference
• Conversations rather than broadcasts
http://www.flickr.com/photos/victoriapeckham/164175205/
6. How to kick start change...
• Integrated lightweight solutions
• Building on existing systems
• Involvement of key user groups and IT
• No ‘one size fits all’ solution
8. Recap...
• Flexible lightweight tools
• More intimate personalised
information
• Feeds and flows
• Collective intelligence
(cc) http://www.flickr.com/photos/limowreck666/157909490/in/set-72157594146274206/
9. Thank you!
Many thanks for the photos made available under a Creative Commons license. Regardless of the CC
license, if any photographer objects to the inclusion of their material then we shall happily remove it.