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Hansoft by Perforce © 2019 Perforce Software, Inc.
Shi$ to Remote: How to Manage Your New Workforce
JOHAN KARLSSON | MARCH 2020
perforce.com2 | © 2020 Perforce Software, Inc.
Johan Karlsson
jkarlsson@perforce.com
Senior Consultant, Hansoft
Perforce Software
3 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com
Present Situation
Pandemic
Crisis
⚔
💸
Environmental
Crisis
Political
Crisis
Financial
Crisis
Armed Conflict
Crisis
?
Recent Situations Future Situa=ons
4 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com
?
Managing Amid Uncertainty
Uncertain)es Without Answers
How do we keep our employees safe?
How long will it last?
How does this impact our customers, vendors,
and other relationships and behaviors?
More Manageable Uncertainties
How can we work fully remote?
What can we do today, this week, this month
to make the best of the situation?
How can we understand the concerns of our
customers and vendors?
5 | Hanso= by Perforce © 2020 Perforce So=ware, Inc. perforce.com
⚙ Technical Uncertainty: Will it work?
☔ Health, Safety, and Compliance Uncertainty: Will people do as we say?
⏱ Produc:vity Uncertainty: Will our business con8nue to deliver?
☕ Social Uncertainty: Will people stay sane?
Uncertainties When New to Remote Work
6 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com
Individuals and interactions > processes and tools.
Working software > comprehensive documentation.
Customer collaboration > contract negotiation.
Responding to change > following a plan.
While there is value in the items on
the right, we value the items on the left more.
We Need to be More Agile In Times of Crisis
7 | Hanso= by Perforce © 2020 Perforce So=ware, Inc. perforce.com
Three Successful Patterns for a Remote Workforce
Decentralize decision making. Maintain vision but adapt backlog to
focus on what ma;ers now.
Shorten planning horizon.
8 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com
Use a Digital Kanban Board
9 | Hanso= by Perforce © 2020 Perforce So=ware, Inc. perforce.com
Kanban Increases Visibility for Everyone
One remote team member
Fully distributed team
10 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com
The Board Sets the Agenda
Work from right to left
11 | 10 Ways to Improve Global Teamwork With HansoD perforce.com
Division of Work for Flow
Division of work (who does what) becomes cri6cal. It’s easier to lose
informa6on during hand-offs, etc.
12 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com
Delegate to People, Manage Work in Process (WIP)
When this crisis is over,
we want you to come out
safe, faster, and leaner.
Questions?
Thanks so much for attending!

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Shift to Remote: How to Manage Your New Workflow

  • 1. Hansoft by Perforce © 2019 Perforce Software, Inc. Shi$ to Remote: How to Manage Your New Workforce JOHAN KARLSSON | MARCH 2020
  • 2. perforce.com2 | © 2020 Perforce Software, Inc. Johan Karlsson jkarlsson@perforce.com Senior Consultant, Hansoft Perforce Software
  • 3. 3 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com Present Situation Pandemic Crisis ⚔ 💸 Environmental Crisis Political Crisis Financial Crisis Armed Conflict Crisis ? Recent Situations Future Situa=ons
  • 4. 4 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com ? Managing Amid Uncertainty Uncertain)es Without Answers How do we keep our employees safe? How long will it last? How does this impact our customers, vendors, and other relationships and behaviors? More Manageable Uncertainties How can we work fully remote? What can we do today, this week, this month to make the best of the situation? How can we understand the concerns of our customers and vendors?
  • 5. 5 | Hanso= by Perforce © 2020 Perforce So=ware, Inc. perforce.com ⚙ Technical Uncertainty: Will it work? ☔ Health, Safety, and Compliance Uncertainty: Will people do as we say? ⏱ Produc:vity Uncertainty: Will our business con8nue to deliver? ☕ Social Uncertainty: Will people stay sane? Uncertainties When New to Remote Work
  • 6. 6 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com Individuals and interactions > processes and tools. Working software > comprehensive documentation. Customer collaboration > contract negotiation. Responding to change > following a plan. While there is value in the items on the right, we value the items on the left more. We Need to be More Agile In Times of Crisis
  • 7. 7 | Hanso= by Perforce © 2020 Perforce So=ware, Inc. perforce.com Three Successful Patterns for a Remote Workforce Decentralize decision making. Maintain vision but adapt backlog to focus on what ma;ers now. Shorten planning horizon.
  • 8. 8 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com Use a Digital Kanban Board
  • 9. 9 | Hanso= by Perforce © 2020 Perforce So=ware, Inc. perforce.com Kanban Increases Visibility for Everyone One remote team member Fully distributed team
  • 10. 10 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com The Board Sets the Agenda Work from right to left
  • 11. 11 | 10 Ways to Improve Global Teamwork With HansoD perforce.com Division of Work for Flow Division of work (who does what) becomes cri6cal. It’s easier to lose informa6on during hand-offs, etc.
  • 12. 12 | Hansoft by Perforce © 2020 Perforce Software, Inc. perforce.com Delegate to People, Manage Work in Process (WIP)
  • 13. When this crisis is over, we want you to come out safe, faster, and leaner.
  • 14. Questions? Thanks so much for attending!