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SAP Screen Personas at SAPPHIRE NOW 2015

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SAP Screen Personas is a key part of the SAP User Experience strategy. SAP Screen Personas provides a simple way to create screens that deliver the Fiori UX for transaction screens for which there is not a Smart Business Cockpit, Factsheet, or Fiori app.

Publié dans : Technologie

SAP Screen Personas at SAPPHIRE NOW 2015

  1. 1. SAP Screen Personas Productivity through Personalization Public May 2015
  2. 2. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Public Agenda • Solution overview • SAP Screen Personas in the SAP UX strategy • Customer successes and business value • Demo • Implementing SAP Screen Personas • Next steps
  3. 3. Solution Overview
  4. 4. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 4Public Productivity through Personalization Example: VA03 + map enhancement for “ship to” address 1 2 3 4 5 7 screens 18 clicks 2 mins 1 screen 1 click 3 secs Before After 6 7 1
  5. 5. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Public SAP Screen Personas is a fast and easy way to personalize screens to improve user productivity
  6. 6. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Public SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. Elevator Pitch
  7. 7. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 7Public What’s New in SAP Screen Personas 3.0 Built into SAP GUI for HTML  Full HTML5 editing with no Silverlight dependency JavaScript-based scripting engine  Simple recording and playback of keystrokes with full scripting power Simplified architecture  Pushes more functionality to the back-end to improve performance  Render in SAP GUI or Web GUI
  8. 8. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 8Public Simplicity drives productivity Demo Using SAP Screen Personas
  9. 9. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Public Developing SAP Screen Personas 3.0 is a team effort 1 2 3 4 5 1 Basis Kernel2 3 Personas 4 Web GUI SAP GUI5 SAP Screen Personas 3.0 architecture Personalize in the Web GUI, render across SAP GUI family
  10. 10. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Public We built SAP Screen Personas to address your needs Streamline my business processes Simplify my screens Help me run my business better Reduce the training requirements for my users Personalize my screens by role Make data entry faster and easier
  11. 11. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 11Public SAP Screen Personas improves user productivity Clicks Screen ElementsMore Simple Productivity Training Time Adoption
  12. 12. SAP Screen Personas in the SAP UX Strategy
  13. 13. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 13Public SAP Screen Personas is a key part of the SAP UX strategy SAP Fiori = The new user experience for SAP software Services = opportunity to deliver better UX to customers Tools for customers to implement new UX SAP Screen Personas Modernize SAP GUI, apply Fiori or customer-branded design SAP Web IDE Build and extend Fiori apps Fiori Launchpad, Fiori Client, SAP Portal Consume Fiori apps Products with SAP Fiori UX Out of the Box Today 500+ SAP Fiori HTML5 apps Future All SAP products (cloud, on-premise)
  14. 14. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 14Public One UX, entry point for all SAP applications This screen was built using SAP Screen Personas.
  15. 15. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 15Public Follow the style guide to create intuitive screens We have a Fiori style guide for SAP Screen Personas 2.0 and 3.0.
  16. 16. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Public Intuitive SAP Business Suite on SAP HANA experience Use SAP Screen Personas to simplify screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists. There are over 10,000 SAP GUI transaction codes.
  17. 17. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 17Public Simple path to cloud Browser-based access to any SAP GUI transaction removes SAP GUI dependency.
  18. 18. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 18Public SAP Screen Personas allows S/4 HANA personalization Customers access S/4 HANA through the Fiori Launchpad. There are two deployment models for S/4 HANA 1. On-Premise - Some transactions will open in the Fiori design, others will open a Fiori-themed Web GUI (SAP GUI for HTML). You will be able to use Screen Personas to modify Web GUI screens. 2. Cloud - All transactions open in the Fiori design.
  19. 19. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 19Public Simple guidance for improving user experience Fiori app  available  now? Modify  existing  Fiori? Mobile  UX  required? Yes Yes No No SAP Fiori SAP UI5 custom  development Based     on SAP  GUI? No Yes SAP Screen  Personas No Yes Start: Design Thinking
  20. 20. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 20Public Run Simple with SAP Screen Personas 3.0 S i m p l i f y Decision Making Business Processes SAP Usage
  21. 21. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 21Public Run Simple with SAP Screen Personas 3.0 Simplify Decision Making  Increase usage of SAP as system of record so real- time information can drive decisions  Accelerate adoption through a more intuitive user interaction  Make SAP more user- friendly by eliminating need to memorize transactions codes Simplify SAP Usage  Standardize on one consistent user experience/ theme for all SAP transactions  Reduce training requirements with intuitive interfaces and navigation  Embed training content into screens, including video tutorials, notes, and roll- over help Simplify Business Processes  Streamline business process into fewer screens  Consolidate multiple transactions, screens, or tabs into one simple screen  Automate repetitive actions or navigation into a single keystroke
  22. 22. Customer Success Stories and business value
  23. 23. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 23Public Customer Need Project Results University empowers maintenance workers Simplify SAP usage for maintenance workers, reduce training needs Deployed dashboard that provides 1-click access to all day-to-day functions Automated tasks to simplify processes
  24. 24. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 24Public The “SAP Screen Personas Bubble” = main cockpit
  25. 25. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 25Public Before: IW33 Service Order – information spread out
  26. 26. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 26Public After: IW33 Service Order – 1 screen with everything on it
  27. 27. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 27Public Customer Need Project Results Freescale streamlines access to HR info Reduce time to access employee data in HR system Consolidated information from 17 locations to 1 screen Reduced time to see complete employee record from 3 minutes to 6 seconds TM
  28. 28. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 28Public Before: HR transaction: 19 screens for full employee view
  29. 29. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 29Public After: SAP Screen Personas consolidates PA30 into 1 screen 1 2 3 4 5 7 8 10 11 6 12-17 9 18 19
  30. 30. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 30Public Freescale business success 19 Screens of information now on single screen 5-6 Weeks for complete deployment 6 Seconds to render, compared to 3-4 minutes 170 People currently using HR flavor 1 Happy Senior VP Hear from the customer: http://events.sap.com/sapphirenow/en/session/9666
  31. 31. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 31Public Customer Need Project Results Aerospace company goes live in one month with Personas Simple IT help desk without custom programming Started and finished Personas project in 1 month Delighted 1000 users with simple, intuitive screens
  32. 32. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 32Public Intuitive “app” feel minimizes employee training
  33. 33. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 33Public Building screens is a small part of the overall process 1 week Mapping business processes 3 days Building Screens 2.5 weeks Testing, Documentation, User Training
  34. 34. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 34Public Help your employees do their jobs better Factors to consider • Number of users • % time spent on data entry • Per user annual salary Improve user productivity 50-200% User productivity operation
  35. 35. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 35Public Simplify how people interact with SAP Factors to consider • Number of duplicate processes • How many can you retire? • Annual maintenance cost Improve adoption of business processes 20-70% Number of Systems operation
  36. 36. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 36Public Make your people feel smarter Factors to consider • Number of users • % trained annually • Training cost per user Decrease training costs 40-60% Training Cost operation
  37. 37. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 37Public Reduce rework to make everyone happier Factors to consider • Number of data entry errors annually • Average cost to correct each error Increase Data Quality 10-30% Data Quality operation
  38. 38. Product Demo: Driving Productivity through Personalization
  39. 39. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 39Public Seeing is believing Live Demo Simplifying screens
  40. 40. Implementing Personas
  41. 41. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 41Public The right team ensures a successful project with SAP Screen Personas Business Process Expert SAP Screen Personas Expert Design Expert • Understand data • Simplify flows • Build screens • Write scripts • Observe users • Create designs
  42. 42. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 42Public SAP Screen Personas is part of a broader UX improvement process Identify Processes Simplify Processes Analyze Data Requirements Build Screens Automate Where Appropriate
  43. 43. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 43Public You need the right tools
  44. 44. SAP Screen Personas 3.0 Highlights
  45. 45. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 45Public Themes set the look and feel for all screens at one time
  46. 46. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 46Public Edit mode lets you modify individual screens
  47. 47. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 47Public Visual enhancements improve usability
  48. 48. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 48Public Merge information from different tabs onto a single screen
  49. 49. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 49Public Scripting improves user productivity
  50. 50. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 50Public Administrative settings give you complete control
  51. 51. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 51Public Migrate existing SAP Screen Personas 2.0 flavors into 3.0
  52. 52. Summary, Next Steps
  53. 53. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 53Public SAP Screen Personas: productivity through personalization Works on SAP GUI (Dynpro Screens on Windows or Mac desktop or Windows 8 tablet) Web Dynpro applications coming soon Requires Business Suite (ECC 6) with Unicode SAP Screen Personas 2.0; Kernel 7.21 or higher SAP Screen Personas 3.0; Kernel 7.42 (ramp-up) Not Now CRM, iPad, iPhone, Android
  54. 54. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 54Public More information about SAP Screen Personas Product Page www.sapscreenpersonas.com Getting Started resource page scn.sap.com/docs/DOC-54574 SAP UX on SAP.com www.sap.com/solution/ux-user- experience/software/overview.html OpenSAP course https://open.sap.com/courses/sps1 Download (part of NetWeaver license) https://service.sap.com
  55. 55. © 2014 SAP AG or an SAP affiliate company. All rights reserved. Thank you www.sapscreenpersonas.com
  56. 56. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 56Public © 2015 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate- en/legal/copyright/index.epx for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward- looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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