2. Whenever people have come together as a work group, it has given way to
conflicts. Successful leaders have, over time, recognized & acknowledged
that conflicts exist and have intervened in a timely manner to overcome
these challenges. Incorporating conflict resolution program helps both in
the short-term health and long-term success of the organization.
3. Eliminating conflicts from a workplace may not be possible however;
establishing clear framework for employees will definitely help create a
harmonious environment. Commonly, conflicts exist because people bring to
the jobs different work habits, ethics & cultural differences. Add to this, issues
related to work allocation, promotion opportunities, unclear company goals,
job security, etc. Put together, all of these make the workplace a potential
mine field for interpersonal conflicts.
4. How are you benefited?
• You will learn how to identify the sources and types of organizational
conflict.
• You will be able to handle conflicts more effectively by deploying conflict
handling strategies and styles.
• Learn your own conflict resolution style
• You will be instrumental in creating a healthy & positive work environment
around you.
5. Who should attend?
Anyone who wishes to manage conflicts better in their workplace.
All leaders, since they are the source for change.
