Serviços NTT em Portugal: -Gestão de Infraestruturas -UCaaS -Hosting -Streaming -Trânsito IP -Cloud Computing -SaaS

1. NTT Europe
Visão geral da empresa
Dezembro 2011
1

2. Sobre nós
• NTT Communications is the international and long distance service arm of NTT (Nippon
Telegraph and Telephone)
• Global networks and IT management solutions to customers in more than 150 countries
• ICT Solution Provider: managed networks, enterprise hosting, IT management services
• Global Tier 1 IP Backbone (AS2914)
• Secure closed networks with over 100,000 MPLS ports
• IPv6 technology pioneer (dual stack IPv6/IPv4 network)
FY2010 Financial Results (ended March 31, 2011)
Operating Revenue $15.4 billion (1.25 trillion yen)
Net Income $1.21 billion (97.9 billion yen)
Employees 13,400 worldwide
Note: 1. Conversion rate of JPN¥80.84 = US$1 (as of May 31st, 2011). This conversion is for a reference purpose only.
2. The figures in the table above represent figures for NTT Communications Group (NTT Communications and its subsidiaries) after adjustments and eliminations for
intragroup transactions.
3. Employee number above is total of employees inside Japan (8250) and outside Japan including NTT Com group companies (5150) as of June 2011.
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3. NTT Organograma
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4. ICT Estratégia
Há sempre espaço para a nossa Aplicações
oferta de serviços crescer e a NTT
vai continua r a investir em novas
Empresariais
tecnologias TIC e soluções.
Soluções
Recursos IT
Segurança
Hosting
Data Centre
Network
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5. Os nossos clientes
Bancos e
Companhias Serviços Consumo/
Indústria Desporto Agências serviços
Aéreas Profissionais Web
financeiros
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6. Prémios e Certificações
Reconhecimento pela qualidade de serviço e suporte ao cliente
Inquérito Gartner utilizador final 2010* • Ranked 3rd in overall satisfaction evaluation
Top Carrier Best International IP-VPN • “Diamond Award” in Billing Category
Top Carrier Best Local Leased lines
• Received “Gold Award” in 8 Attributes
Top Carrier Best Broadband Access
– Customers highly evaluates NTT Communications
* Best International Carriers in Asia/Pacific capabilities in network installation, operation and billing
Telemark‟s “Voice of Customer: Data VPN” - Customer Satisfaction Report -
(April 2010 Issue)
“NTT was rated first, retaining its previous position
as the most competitive carrier. It obtained …… top
marks in …reliability, support, installation, repairs
and price. It also received high marks for On NTT Com‟s strength:
performance and good marks for range of options.
In this category NTT is best value for money. • Owning and operating extensive global infrastructure (both
terrestrial and under-sea cable participations)
NTT Communications enjoys very high levels of • Building out a large data center infrastructure
customer satisfaction, thanks to factors such as • Broaden ICT capabilities with group companies such as
proactive SLA management .” Dimension Data, Integralis, Secode, and Emerio.
Gartner March 2010 Current Analysis company assessment report “NTT Communications”
(12th January 2011)
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7. Posicionamento da NTT na Ásia Pacifico
Positioned as a Leader in Network Service Providers.
“NTT provides consistently high service quality”
“Best data center footprint in Asia, with hosting facilities
in important emerging markets, an increasingly
important requirements for MNCs.”
“It has a broad and well-thought-out portfolio of
managed and IT services”
“It is strong in local service and support, especially in
key manufacturing markets.”
“It provides a good online customer portal for network
and application performance management.”
“Magic Quadrant for Asia/Pacific Network Service Providers”,
Gartner (28 June 2010)
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8. Porta de entrada para a Asia
Com escritórios e colaboradores em toda a Àsia-Pacífico, a NTT fornece todo o
conhecimento e competências ás organizações que necessitam expandir-se para
a região
• Suporte Global 24x7
• ERC (Europa-Russia-China) Rota
• Baixa latência entre a Europa e a alta
disponibilidade em Hong-Kong, totalmente
monitorizada e garantida com SLA .
“Ela (NTT) opera numa rede de alta capacidade. A sua rede é
também altamente resistente, com redundância integrada nos
componentes da sua rede principal. Estes factores, conjuntamente
com o bom apoio local, permite aue a operadora tenha uma
confiabilidade muito alta. Ela também oferece um bom desempenho
de rede.
Gartner End User Survey, 2010
Gartner
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9. Porque se deve escolher
a NTT?
• ICT Solution Partner
Local accountability and global support; working in partnership with our customers to
help grow their business
• Gateway to Asia
• One Contract, One SLA and One Service Desk and customer portal within Europe
- SPOC (Single Point of Contact) for bundled services with all NTT Group companies
• Japanese heritage and business principles
- Customer care. Attention to detail. Quality standards. Continuous improvement
- Integrity, trust and reliability
• Commercial and financial stability
$100B company, #31 in Fortune 500, AA credit rating.
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10. Escritórios na EMEA para suporte local
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11. Network services
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12. Portfolio de serviços na Europa
• Data Network • IT System • Conferencing • Project
System Integration
Global IT Management
Voice and Unified Comms
Global Network
• Managed
Cloud and Managed Hosting
•Global MPLS Hosting Management Systems Management
IP-VPN • Application • LAN / Server • UCaaS • Professional
•Global Leased Management Management IT IP Telephony Services
Line • Global • System Video - • IT Helpdesk
•Global Ethernet Virtualisation Management Conferencing Outsourcing
VPN Services PC Instant – • Infrastructure
Management Messaging
• IP Transit •Public Cloud Service
• LAN/Server • Auto Attendant • Internet
•Global IP •Private Cloud
Management • Contact Centre Gateway and
Network Transit •Compute Cloud
Service • Firewall Solutions Security
• Colocation
•IPv6 Management • Call Recording • Server and
• Connecting
• Monitoring • Secure Remote Storage Farm
Global Data
Desktop
•Application Centre
• WAN
Flow Monitoring • Streaming /
Performance
•Unified CDN
Management
Performance • Global Disaster
Monitor • WAN
Recovery
Performance
Acceleration
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13. NTT Communications –Network Global
Arcstar™ NTT Communications
Global Private Network Global IP Network
Global Service Delivery in 159 countries and regions Seamless global IP connection using a single AS for
routing stability
Secure, high quality closed network
The industry‟s most stringent SLAs
Redundant configuration for automatic rerouting
The only Asian Tier 1 status with the world‟s largest
transpacific capacity

14. Arcstar Universal ONE
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15. Detalhes do serviço
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16. Arcstar Cobertura dos serviços globais
Asia
Europa China, Hong Kong, India,
France, Germany, Italy, Netherlands, United Kingdom, Indonesia, Japan, Korea,
Albania, Atria, Belarus, Belgium, Bosnia-Herzegovina, Malaysia, Philippines,
Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Singapore, Taiwan, Thailand,
Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Vietnam, Bangladesh,
Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Brunei, Cambodia, Laos,
Luxembourg, Macedonia, Moldova, Monaco, Macau, Mongolia, Nepal,
Montenegro, Norway, Poland, Portugal, Romania, Russia, Pakistan, Sri Lanka
San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden,
América Switzerland, Ukraine
United States, Brazil, Argentine,
Bahamas, Barbados, Belize, Bolivia,
Chile, Colombia, Costa Rica, Dominican,
Oceanía
Ecuador, El Salvador, French Guyana,
Oriente Medio y
Atralia, Cook Islands, Fiji, French
Grenada, Guadeloupe, Guatemala, otros Polynesia, New Caledonia, New
Honduras, Jamaica, Martinique, Zealand, Niue, Papua New Guinea,
United Arab Emirates, Bahrain,
Mexico, Nicaragua, Panama, Paraguay, Samoa, Solomon Islands, Tonga,
Israel, Jordan, Kuwait, Lebanon,
Peru, Puerto Rico, Trinidad and Tobago,, Vanuatu, Antarctica
Oman, Qatar, Saudi Arabia, Syrian,
Uruguay, Venezuela, Canadá
Turkey, Afghanistan, Azerbaijan,
Kazakhstan, Kyrgyzstan, Uzbekistan
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17. (UCaaS) Comunications as a Service unificada
Former Service Novo Serviço
Activos da Companhia・Só doméstico ・Gestão distribuida
IP Telefónico（IP-PBX）
Video Conferência
Unificado
Mensagens Comunicação
Email Serviço
Cloud-based・Global・Collaboration
Móvel
《Questões》
《Soluções》
Too much Investment for company‟s asset
Outsource by cloud-based service
Drag on overseas deployment due to service is for
Providing a globally seamless service
domestic only.
Unified and productive collaboration 17
Inefficiency operation due to distributed management

18. Visão geral do UCaaS Service
UCaaS is a cloud-based, global and collaborative service and offers a comprehensive range of
services including IP Telephony, unified messaging, and conferencing feature.
Unified Communication Platform
Conferencing Feature （Cloud／Collaborative）
（Voice, Video、Web） PBX Feature
Messaging Feature
（Presence、IM） Mobility Feature
SIP Trunking
／.Phone Direct
（Option） Global IP-VPN
Other company
IP-VPN
External PST
PSTN International Branches N
HQ （Global）
Domestic Branches
PST
N
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19. WAN Gestão de desempenho example on how the network improves
after installing WPA
Improvement of network performance between international sites. Acceleration by Application
NTT Comunications provides this service as a part of his own service, 35
30
Times Improvement
supporting the instalation, operational concultancy and mantaining the 25
20 High
Low
infrastructure. 15
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*Aceleradores de Rendimiento WAN
NTT Com´s Global Operation Center
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Customer Site Overseas
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Manager HQ
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NTT Global Network
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File Server
Sta
File Sharing (CIFS)
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WEB Services (HTTP)
File Transfer (FTP) Web Server
WAN Aceleration WAN Aceleration
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20. Global e-VLAN Service
Global e-VLAN service extends the simplicity of an Ethernet LAN
environment across the world.
The service provides protocol-free, meshed, secure, high bandwidth Ethernet
Customer Site 1
connectivity. Existing LANs can be extended on a global scale.
Voz
 Service Coverage
Japan, USA, UK, France, the Netherlands, Germany, Singapore, Hong Kong, Taiwan,
Video
mainland China, Korea, Malaysia, Australia, India, Thailand
Customer Site 3
 Benefits Video
 No special training needed for IT Red L2
managers Voz
 Global e-VLAN service allows
customers expand their LAN Customer Site 2
infrastructure globally at low cost. Datos
Video
Datos
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21. Service Lineup
Serviços Layer 1
A-end A-end B-end B-end
Access Line (1) International Link (2) International Link (3) Access Line (4)
PoP L/S L/S
A-end B-end
NTT has the following service lineups for Layer 1 service.
1. Arcstar Global Leased Line Service (Premium Type); Managed BW Service
- NTT provides international leased line service and responsible for end-to-end portion.
Whole circuit is managed by NTT Com and its affiliates.
2. Arcstar Global Leased Line Service (Correspondent Type)
- NTT and overseas carriers other than NTT group companies (e.g. AT&T in USA,
KT in Korea, StarHub in Singapore) correspondently provide international leased line
service.
NTT and overseas carrier have service agreement for commercial, technical and operational
items. (i.e. cable capacity, operation and maintenance, billing, etc. )
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22. Coverage
Localização PoP para gestão do serviço BW (up to 2Mbps)
- 29 PoPs nativos no mundo.
London
Amsterdam
Chicago Brussels Dusseldorf
New York Paris Frankfurt Beijing Seoul
San Jose New Jersey Milan Shanghai Tokyo
Los Angeles Guanzhou
Dubai Osaka
Bangkok Taipei
Hong Kong
Mumbai Hanoi
Ho Chi Minh Manila
Kuala Lumpur
Singapore
Jakarta
Sydney
Sao Paulo
Existing Native Node
Planned Node
Correspondent service
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23. Coverage
Localização PoP para gestão do serviço BW
(45Mbps and above) - 23 Native PoPs worldwide
London
Amsterdam
Seattle Chicago Paris Frankfurt
New York Beijing Seoul
San Jose Dallas New Jersey Shanghai Tokyo
Los Angeles Atlanta Guanzhou
Dubai Osaka
Bangkok Taipei
Hong Kong
Mumbai Hanoi
Ho Chi Minh
Singapore
Jakarta
Sydney
Existing Native Node
Planned Node
Correspondent service
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24. Streaming NTT e Serviços CDN
Main features
• Robust delivery of HTTP
• HTTPS with Shared or Private certificates
• Full Streaming Support: Live/VOD using
Windows Media Server, Adobe Flash Media
Server, Silverlight
• Virtual Hosting – cache server based storage
• Expanded APAC Footprint (JP, HK, Sydney,
Singapore)
• Functionally Rich portal
• Basic Web site analytics
• Options for expanded traffic analysis
• Fast Provisioning: NTT Europe can provision all
global sites
• Highly rated Customer Portal
• World Class speed of delivery
• Competitive Pricing
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25. Streaming NTT e Serviços CDN
NTT Streaming and CDN services are powered by the partnership with Edgecast; this
alliance offers a superior, cost-effective global content delivery service that gives our
customers and resellers competitive advantage in the delivery of digital media
Faster Delivery • 25% faster than other leading CDNs
Better Value • one low price for streaming & http
Total Reliability • 100% SLA with Keynote A+ Rating
Features that matter • Reseller Controls, Reporting, APIs
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26. Streaming e Serviços CDN da NTT
Serviços de Infraestrutura da NTT
With locations in...
•North America: Atlanta, Chicago, Dallas, Los Angeles, Miami, New York, San Jose, Seattle, and Washington DC
•Europe: Amsterdam, Frankfurt, London, Madrid and Paris
•Asia: Hong Kong, Singapore, and Tokyo
•Australia: Sydney http://www.edgecast.com/network/map/
Locations coming soon... *NTT Com’s PoPs in Asia region are also available
•Middle East: Dubai
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27. Proposta de Valor da Rede
EU
USA
Japan
Hong Kong
Inter-DC Connectivity Service
Asia multi-hub
- Japan (the main Trans-Pacific gateway)
Singapore - Hong Kong (the main gateway of China)
- Singapore （the center of Southeast
Asia and South Asia）
Super high way connected NTT Com‟s
core data centres with high capacity links
Rack-to-Rack;
- Network and server load balance,
Data Centre Connectivity (Layer 2) Services over
disaster recovery, quick deployment
NTT Com‟s Core Data Centres
NTT Com‟s Core Data Centre
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28. Com Data Centers a nível mundial
Improving application performance between oversea locations and accelerate the network speed, NTT
Communications fully supports from pre-installation consulting to operation and maintenance. We
service over 31 cities in 20 countries/regions(*) around the world corresponds to your global expansion
smoothly.
Slough Amsterdam
London Düsseldorf
Saint Denis Santa Clara, CA Connecticut, CT
Frankfurt San Jose, CA New York, NY
Paris Geneva Seoul
Madrid Ashburn, VA
Beijing Tokyo Sterling, VA
Wuxi Shanghai
Guangzhou Taipei
Hanoi Hong Kong
Mumbai
Bangkok Manila
Cyberjaya
Singapore
Jakarta Sao Paulo
Sydney
Johannesburg
(As of May 2011)
*Excluding Japan domestic cities.
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29. Rede Europeia
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30. Serviços de Rede fechada (Já com presença em África)
 Presta serviços em 159 países/regiões
 Possui parcerias globais POP + parcerias regionais com outros operadores
The Number of Countries by
Service Availability
Global IP-VPN: 159
NTT Com IP-VPN Network
Global Leased Line: 46
Global ATM: 29
Global Super Link: 10

31. Transporte – Rota Russa
HSCS
ERMC
Frankfurt
London
Global Connection with Diversity
ERMC (Europe-Russia-Mongolia-China Cable） Tokyo
 Consortium: TransTeleCom, Ulan-Bator Railway, China Unicom Hong Kong
 Section : London – Hong Kong
 RTD: approx. 180 msec (HKG-LON)
 [cf : SMW3 Route=250msec, trans-pacific route=330msec]
HSCS (Hokkaido-Sakhalin Cable System)
 Joint project of TransTeleCom and NTT Communications
 Section : Ishikari – Nevelsk
 Capacity: 640Gbps

32. Partners & Ownership
Companies
Presença forte na Ásia-Pacífico
NTT Com Affiliates &
Representative Office
Partial Ownership
Partner Carrier
PoP
Operation Center

33. Opinião dos clientes
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34. Clientes de Serviços no Reino Unido
Managed and
Cloud Hosting
Video Streaming
and CDN
International
Network
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35. Clientes de Serviços na Alemanha
Managed and
Cloud Hosting
Video Streaming
and CDN
International
Network
IT-Outsourcing
35

36. Clientes de Serviços em França
Managed and
Cloud Hosting
Video Streaming
and CDN
International
Network
36

37. Clientes de Serviços em Espanha
Managed and
Cloud Hosting
Video Streaming
and CDN
International
Network
37

38. Clientes de Serviços em Portugal
International
Network
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39. O que os nossos clientes dizem …
“The decision to move into the cloud was sparked by plans to re-fresh the front-end of the main
website and ambitious plans to increase online interactions and discussions about art. We wanted
a solution that would support our growth and innovation. NTT Europe‟s clear and professional
approach made the cloud computing concept the right one for us at this time.”
Rob Gethen Smith, Information Systems Director, Tate Galleries
“Making our services available via the cloud was vital in growing the footprint of our business and
making it more widely accessible. With CentraStage now gaining increasing traction and profile in
the US, it is also important that we have a hosting partner who can provide load-balanced
infrastructure around the globe. NTT ticks all the boxes in this regard.”
Christian Nagele, Managing Director of CentraStage, supporting ove 100,000 devices remotely
“Having a technology infrastructure that can match our business objectives over the next five
years is critical in being able to provide the same quality of service that our existing customers
have always enjoyed, whilst still attracting new customers to Lebara in all our markets. NTT
Europe provided this infrastructure, giving us confidence in our technology to continue our
success.”
Tristan Brandt, Managing Director, Lebara
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40. O que os nossos clientes dizem …
“NTT Europe more than delivered on these challenges [to deliver highly complex and scalable
solutions] and we now see them as a partner we can truly rely on to support our business.”
Steve Homan, CIO Fitness First
Using NTT Europe‟s international content delivery network has made us confident that our
partners and members receive quality content without interruption.”
Mie Mun, Head of IT CIMA
“NTT Europe‟s technical expertise is without question and their flexible „sell with‟ approach means
they work closely alongside us to convince customers of the wisdom of selecting NTT Europe's
hosting solution.”
Alistair Forbes, Managing Director 2e Systems
NTT Europe offered flexibility in billing with the option of local billing in each country rather than
centralised billing in a single currency.”
Simon Miller, Network Management Officer University of Nottingham
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41. O que os nossos clientes dizem …
Not only did NTT Europe in France offer us the best price, but we realised that being hosted in
France would bring us physically closer to the majority of our users, and so enable us to provide
them with even better response times.”
Alexandre Baumeister, IT Director Boursorama
“Our focus is that the carrier should be financially stable, it should have low possibility of a merger,
.... and it should be able to provide consistent service for the long term. .....NTT Communications
is qualified in all these fields.”
Bardo Werum, Vice President, Cross Industries & Operations Lufthansa Systems
It is crucial that we can rely on our web hosting and network infrastructure to scale up rapidly and
effectively to cope with the huge peaks in demand created by Davis Cup. We‟ve seen how NTT
Europe has managed other major sports events and online broadcasting so they were a natural
choice.”
Mat Pemble, ICT Manager ITF
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42. Obrigado.
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