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Sandwell and West Birmingham CCG


Our approach to commissioning

Dr Nick Harding
MBChBBSc FRCGP MFLM DRCOG DOccMedPGDip(Cardiology)



26th June 2012




                                                     1
Our health priorities




                        2
Our health needs




                   3
Our health needs




              Health without boundaries - November 2011   4
A wide range of services available to
commission from
Complex range of providers for
healthcare:

Hospitals
Heart of England (3 hospitals),
University Hospitals Birmingham, Sandwell West
Birmingham, Birmingham Children’s Hospital, Royal
Orthopaedic, Birmingham Women’s Hospital and
Birmingham Dental Hospital
                                                     Birmingham

Specialist
Birmingham and Solihull Mental Health Trust

Community
Birmingham Community Healthcare

Acute & Urgent
West Midlands Ambulance Service; Range of
urgent care, walk-in and other providers – Assura,
Care UK etc

Third Sector – a wide range of provision e.g.
over 40+ alcohol/drug dependency services


                                                                  5
RCRH Comms and Engagement
                                              Chair and
                                      RCRH Partnership Board Rep




                                                                         Birmingham     Birmingham
Black
                                               Sandwell and              City Council   and Solihull
Country NHS   Black         Sandwell
Cluster       Country       Metropolitan       West                                     NHS Cluster
(Sandwell     Partnership   Borough            Birmingham                               (Heart of
PCT)          (NHS) Trust   Council            Hospitals Trust                          Birmingham
                                                                                        tPCT)


                                                   Birmingham       Birmingham
                                                   Community        and Solihull
                                                   Healthcare NHS   Mental Health
                                                   Trust            Trust (BSMHT)




                                                                                                       6
Our strategic priorities
► Instigate – intervening early to prevent problems before
  they occur
► Integrate – putting the patient at the centre of their care
► Innovate – changing the way we do things to deliver more
  with less
► Improve – focusing on the quality and safety of services in
  all parts of the system
► Influence – playing a full role in local partnerships,
  affecting the determinants of health



                                                                7
Our plans are to:
►   Increase the capacity and capability of primary care, using it as
    a foundation for system change
►   Focus on the frail elderly, supporting independence and dignity
    in old age
►   Accelerate the Right Care Right Here programme - providing
    care in the community and treating hospitals as specialist
    providers
►   Treat mental ill health and promote wellbeing, viewing good
    mental health as a precondition to better physical health
►   Work in partnership to improve maternity and early years,
    giving every child the best start in life



                                                                        8
9
Our quality priorities

    Our priority         How we monitor this
    Safety               Population health is improving

    Effectiveness        Treatments are effective

                         Population is satisfied with their
    Patient experience
                         treatments




                                                              10
Continuously improving quality

                                            Build feedback and
           Annual
                                             improvement into
         Quality and
                                           annual commissioning
         Safety Plan
                                                 intentions




    Monitor effective delivery of quality and safe care through :
           information at Quality & Safety Committee,
              Local Commissioning Groups feedback

                                                                    11
How we will ensure high quality in
Primary Care
 ► We want to be able to use information in a way that continuously
   improves services – as close to ‘real time’ as possible
 ► Our plan is to use same data as before – but in a smarter, more
   user friendly way so you can react more quickly to feedback – we
   can control this
 ► Reflected in improvements in GP dashboard
 ► National GP quality dashboard
 ► If we get the information reporting right at practice level, this will
   make the job easier and create a more accurate bigger picture



                                                                            12
13
Getting the best out of services - diabetes
                         Patients
                    •Regular follow up
                    •Easy physical
                    access
                    •Close to home




               SWB                       CCG
        •Managed care           •Patients
        •Professional opinion   managed safely
        •Costs covered          •Upstream
                                interventions
                                •Value for money




                                                   14
End of life – from pilot to rollout 2012/13
 ►Award winning pilot with experience-led commissioning
 – patients driving the process
 Range of events to inform strategy development
 e.g. Planning Alternative Tomorrows with Hope (PATH)
 stakeholder event (55) to agree shared vision for end of life care;
 review of all existing strategies, documentation and initiatives;
 public health and service cost data and statistics pulled together;
 two experience co-design events held with third sector; one to
 one filmed interviews with front line professionals, managers and
 people living with dying and carers transcribed by University of
 Oxford for emerging themes
 ►Strategy co-created with patients, carers and stakeholders
 ►Our strategy:
 “in three years time, 90% of people will
 die in a place they choose.”


                                                                       15
End of life –CCG rollout 2012/13
5 improvement workstreams have been established February
2012 supported by 2 underpinning foundation programmes:
► Theme 1          Tell my story – helping people to articulate
                   end of life to be
► Theme 2          Hospice everywhere
► Theme 3          24:7 coordinated care
► Theme 4          Keeping carers well
► Theme 5          Compassionate communities – changing the
                   culture towards dying
Programme team established with wide range of clinicians,
commissioners, carers, third sector delivering the workstreams to
achieve improvements – with shared ownership.


                                                                    16
Maternity and Children’s Strategic Model of Care
 Experienced clinical group developed vision for Maternity and
 Newborn Services – October 2009:
 ►120,000 women aged 15 to 44 in catchment area
 ►Share epidemiological and economic characteristics such as high
 levels of deprivation
 ►Issues: High levels of still births and infant mortality compared to
 England and Wales average
 ►Strong evidence impact quality maternity services can make to
 improve health and well being of teenagers and their babies
 increasing number of children on path to success
 ►Teenage pregnancy is a key issue in Sandwell and West
 Birmingham




                                                                         17
So who will overview new world
Commissioners:           Providers
                            National
NHS Commissioning           Provider          • Support &
      Board               Development           develop
                           Authority
                                              • Set maximum
                                                prices
                                              • Maintain
   Overview and             Monitor             continuity of
      Scrutiny                                  care
    Committees
                                              • Quality
                             CQC              • Safety

   HealthWatch
                            Any Willing Provider

                             Foundation Trusts
                               Private Sector
                                 3rd Sector
                               Primary Care                 18
The RATAR model

• Access to a Referral, Assessment, Treatment,
  Advice and Recovery model through a single
  point.
• Provision of Care Closer to Home
• A service based on outcomes with patients,
  families and carers at the heart
• Integrated Care Pathways
• Collaborative Care

                                                 19
• The CCG will have as a priority the ongoing
  commissioning and further development of
  mental health and well being services.
• Developments will focus on an integrated
  mental health service and the development of
  Primary Care mental health and wellbeing in
  the community to meet the needs of the
  population.

                                             20
Some successes already
►   Reduction in A&E attendance by 6%
►   Promotion of effective medicines management
►   Good examples of GPs working together
►   Defining agreed patient experience standards
►   End of life pilot - being rolled out across CCG
►   Dermatology – reductions in hospital attendances
►   Improved access – radiography available in community
►   Award winning patient consultation processes
►   Approval to go for first wave authorisation…




                                                           21
How we currently invest in secondary
healthcare

Provider             BSOL     Sandwell    Total

                     £000's    £000's     £000’s

SWBH                 77,936   157,260    235196

BSMHT                23,724    1,443     25,167

BCPFT                 230      33,915     34,145

Birmingham            634      5,065      5,699
Children’s

SCHS                 8,804     34,553     43,357

BCHS                 27,409    3,628     31,037

             TOTAL                       374,601
                                                   22
How we work with other CCGs
 ► Leadership /advice – clinical senate?
 ► Clinical leads for commissioning for contracts?
 ► Nominated contract leads – how this will work:
   “hosted by a CCG but ensuring those CCGs with
   ‘significant interests’ are represented around the
   discussion table’ e.g. urgent care, BCHC
 ► Health and Well-being boards – shared strategy for
   city


                                                    23
Quality Priorities 2012/13
 • Developed draft CCG Quality and Safety Plan – out for
   consultation to members (issue 2) www.swbcg.link ]
 • Putting quality into all our contracts – ensuring we are
   commissioning for quality e.g. alcohol CQUIN
 • Monitoring delivery of quality and safety through
   Quality and Safety Committee and formal Clinical
   Quality Reviews (e.g. meetings, reviewing
   incidents/never events, visits)
 • Provider development
 • Primary Care development

                                                              24
Thank you
► Have learned a great deal already and much
  to build on
► Remain committed to what its all
  about….patients and quality of care
► Committed to working with the third sector,
  patients, carers to develop together the best
  healthcare                         Questions?




                                                  25
26
12 months on…

   Shared vision and strategy - We have an integrated
    plan which has involved all health and local authority
    partners
   Shared way of working through the Compact - for
    shared leadership across the NHS and local authorities
   Resources - Good progress has been made - a
    coordinated structure was established pooling the
    resources of four PCTs
   Results so far - Delivery is good - moving from forecast
    £50.5m deficit to £2m planned surplus; key quality and
    performance targets achieved


                                                               27
Integrated Plan

 Greater push on transformation and delivering
  improvements
 Greater emphasis on quality and improving
  primary care
 Supporting development of future organisations
 More integrated working
   →   specialised service pathways and joined up services
   →   Councils working with health on care for older people
 Financial planning - Still heading off increasing
  financial pressures for years ahead


                                                               28
Brief
• Support the Frail Elderly Programme




Signed off by CEO Compact
                                        29
Patient/Clinician Journey




                      Dr S   Mr/s D




                                      30
A constitution – why?
 Clear and comprehensive constitutions – to ensure effective
 structures, strong governance systems and good relationships
 with practices.
 ►Describes our statutory responsibilities as a commissioning body
 ►Set out who and how you can be a member, how to leave
 ►Our internal structures
 ►Our Elections and appointment processes, and removal from office
 ►How we can demonstrate transparency in how our decisions are taken
 ►Accountability to our patients, the wider local community, local council
 and health and well being board
 ►Engagement with our membership, the wider profession


                                                                             31
The journey to authorisation
  ► Approval to go for first wave authorisation
  ► What we need to demonstrate:
    →   Examples of how member practices are involved in decision
        making within the CCG/LCG
    →   How we work together - constitution
    →   Election process    – competency and
        representation




                                                                    32
New NHS                                                    Parliament
Key:
       Accountability                       Department of
       Funding                                 Health
       Right Care Right
       Here partnership
                                          NHS Commissioning             Monitor             CQC
                                                Board                           Licensing



                                                                                    Providers
                                              SWB CCG           Contracts
                                                                                  BSMHT, BCP, BCHC,
                                                                                       SWBH
                            Partnership
        Local Authorities


                                                                                Other providers BCH,
       Local HealthWatch                                                        BWH, ROH, DGH, RW,
                                                                                 SWB, WM, and I/C.


        Birmingham HealthWatch
                                                            Patients & Public
         Sandwell HealthWatch                                                                     33
34

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Dr Nick Harding - Sandwell and West Birmingham Clinical Commissioning Group's approach to commissioning

  • 1. Sandwell and West Birmingham CCG Our approach to commissioning Dr Nick Harding MBChBBSc FRCGP MFLM DRCOG DOccMedPGDip(Cardiology) 26th June 2012 1
  • 4. Our health needs Health without boundaries - November 2011 4
  • 5. A wide range of services available to commission from Complex range of providers for healthcare: Hospitals Heart of England (3 hospitals), University Hospitals Birmingham, Sandwell West Birmingham, Birmingham Children’s Hospital, Royal Orthopaedic, Birmingham Women’s Hospital and Birmingham Dental Hospital Birmingham Specialist Birmingham and Solihull Mental Health Trust Community Birmingham Community Healthcare Acute & Urgent West Midlands Ambulance Service; Range of urgent care, walk-in and other providers – Assura, Care UK etc Third Sector – a wide range of provision e.g. over 40+ alcohol/drug dependency services 5
  • 6. RCRH Comms and Engagement Chair and RCRH Partnership Board Rep Birmingham Birmingham Black Sandwell and City Council and Solihull Country NHS Black Sandwell Cluster Country Metropolitan West NHS Cluster (Sandwell Partnership Borough Birmingham (Heart of PCT) (NHS) Trust Council Hospitals Trust Birmingham tPCT) Birmingham Birmingham Community and Solihull Healthcare NHS Mental Health Trust Trust (BSMHT) 6
  • 7. Our strategic priorities ► Instigate – intervening early to prevent problems before they occur ► Integrate – putting the patient at the centre of their care ► Innovate – changing the way we do things to deliver more with less ► Improve – focusing on the quality and safety of services in all parts of the system ► Influence – playing a full role in local partnerships, affecting the determinants of health 7
  • 8. Our plans are to: ► Increase the capacity and capability of primary care, using it as a foundation for system change ► Focus on the frail elderly, supporting independence and dignity in old age ► Accelerate the Right Care Right Here programme - providing care in the community and treating hospitals as specialist providers ► Treat mental ill health and promote wellbeing, viewing good mental health as a precondition to better physical health ► Work in partnership to improve maternity and early years, giving every child the best start in life 8
  • 9. 9
  • 10. Our quality priorities Our priority How we monitor this Safety Population health is improving Effectiveness Treatments are effective Population is satisfied with their Patient experience treatments 10
  • 11. Continuously improving quality Build feedback and Annual improvement into Quality and annual commissioning Safety Plan intentions Monitor effective delivery of quality and safe care through : information at Quality & Safety Committee, Local Commissioning Groups feedback 11
  • 12. How we will ensure high quality in Primary Care ► We want to be able to use information in a way that continuously improves services – as close to ‘real time’ as possible ► Our plan is to use same data as before – but in a smarter, more user friendly way so you can react more quickly to feedback – we can control this ► Reflected in improvements in GP dashboard ► National GP quality dashboard ► If we get the information reporting right at practice level, this will make the job easier and create a more accurate bigger picture 12
  • 13. 13
  • 14. Getting the best out of services - diabetes Patients •Regular follow up •Easy physical access •Close to home SWB CCG •Managed care •Patients •Professional opinion managed safely •Costs covered •Upstream interventions •Value for money 14
  • 15. End of life – from pilot to rollout 2012/13 ►Award winning pilot with experience-led commissioning – patients driving the process Range of events to inform strategy development e.g. Planning Alternative Tomorrows with Hope (PATH) stakeholder event (55) to agree shared vision for end of life care; review of all existing strategies, documentation and initiatives; public health and service cost data and statistics pulled together; two experience co-design events held with third sector; one to one filmed interviews with front line professionals, managers and people living with dying and carers transcribed by University of Oxford for emerging themes ►Strategy co-created with patients, carers and stakeholders ►Our strategy: “in three years time, 90% of people will die in a place they choose.” 15
  • 16. End of life –CCG rollout 2012/13 5 improvement workstreams have been established February 2012 supported by 2 underpinning foundation programmes: ► Theme 1 Tell my story – helping people to articulate end of life to be ► Theme 2 Hospice everywhere ► Theme 3 24:7 coordinated care ► Theme 4 Keeping carers well ► Theme 5 Compassionate communities – changing the culture towards dying Programme team established with wide range of clinicians, commissioners, carers, third sector delivering the workstreams to achieve improvements – with shared ownership. 16
  • 17. Maternity and Children’s Strategic Model of Care Experienced clinical group developed vision for Maternity and Newborn Services – October 2009: ►120,000 women aged 15 to 44 in catchment area ►Share epidemiological and economic characteristics such as high levels of deprivation ►Issues: High levels of still births and infant mortality compared to England and Wales average ►Strong evidence impact quality maternity services can make to improve health and well being of teenagers and their babies increasing number of children on path to success ►Teenage pregnancy is a key issue in Sandwell and West Birmingham 17
  • 18. So who will overview new world Commissioners: Providers National NHS Commissioning Provider • Support & Board Development develop Authority • Set maximum prices • Maintain Overview and Monitor continuity of Scrutiny care Committees • Quality CQC • Safety HealthWatch Any Willing Provider Foundation Trusts Private Sector 3rd Sector Primary Care 18
  • 19. The RATAR model • Access to a Referral, Assessment, Treatment, Advice and Recovery model through a single point. • Provision of Care Closer to Home • A service based on outcomes with patients, families and carers at the heart • Integrated Care Pathways • Collaborative Care 19
  • 20. • The CCG will have as a priority the ongoing commissioning and further development of mental health and well being services. • Developments will focus on an integrated mental health service and the development of Primary Care mental health and wellbeing in the community to meet the needs of the population. 20
  • 21. Some successes already ► Reduction in A&E attendance by 6% ► Promotion of effective medicines management ► Good examples of GPs working together ► Defining agreed patient experience standards ► End of life pilot - being rolled out across CCG ► Dermatology – reductions in hospital attendances ► Improved access – radiography available in community ► Award winning patient consultation processes ► Approval to go for first wave authorisation… 21
  • 22. How we currently invest in secondary healthcare Provider BSOL Sandwell Total £000's £000's £000’s SWBH 77,936 157,260 235196 BSMHT 23,724 1,443 25,167 BCPFT 230 33,915 34,145 Birmingham 634 5,065 5,699 Children’s SCHS 8,804 34,553 43,357 BCHS 27,409 3,628 31,037 TOTAL 374,601 22
  • 23. How we work with other CCGs ► Leadership /advice – clinical senate? ► Clinical leads for commissioning for contracts? ► Nominated contract leads – how this will work: “hosted by a CCG but ensuring those CCGs with ‘significant interests’ are represented around the discussion table’ e.g. urgent care, BCHC ► Health and Well-being boards – shared strategy for city 23
  • 24. Quality Priorities 2012/13 • Developed draft CCG Quality and Safety Plan – out for consultation to members (issue 2) www.swbcg.link ] • Putting quality into all our contracts – ensuring we are commissioning for quality e.g. alcohol CQUIN • Monitoring delivery of quality and safety through Quality and Safety Committee and formal Clinical Quality Reviews (e.g. meetings, reviewing incidents/never events, visits) • Provider development • Primary Care development 24
  • 25. Thank you ► Have learned a great deal already and much to build on ► Remain committed to what its all about….patients and quality of care ► Committed to working with the third sector, patients, carers to develop together the best healthcare Questions? 25
  • 26. 26
  • 27. 12 months on…  Shared vision and strategy - We have an integrated plan which has involved all health and local authority partners  Shared way of working through the Compact - for shared leadership across the NHS and local authorities  Resources - Good progress has been made - a coordinated structure was established pooling the resources of four PCTs  Results so far - Delivery is good - moving from forecast £50.5m deficit to £2m planned surplus; key quality and performance targets achieved 27
  • 28. Integrated Plan  Greater push on transformation and delivering improvements  Greater emphasis on quality and improving primary care  Supporting development of future organisations  More integrated working → specialised service pathways and joined up services → Councils working with health on care for older people  Financial planning - Still heading off increasing financial pressures for years ahead 28
  • 29. Brief • Support the Frail Elderly Programme Signed off by CEO Compact 29
  • 30. Patient/Clinician Journey Dr S Mr/s D 30
  • 31. A constitution – why? Clear and comprehensive constitutions – to ensure effective structures, strong governance systems and good relationships with practices. ►Describes our statutory responsibilities as a commissioning body ►Set out who and how you can be a member, how to leave ►Our internal structures ►Our Elections and appointment processes, and removal from office ►How we can demonstrate transparency in how our decisions are taken ►Accountability to our patients, the wider local community, local council and health and well being board ►Engagement with our membership, the wider profession 31
  • 32. The journey to authorisation ► Approval to go for first wave authorisation ► What we need to demonstrate: → Examples of how member practices are involved in decision making within the CCG/LCG → How we work together - constitution → Election process – competency and representation 32
  • 33. New NHS Parliament Key: Accountability Department of Funding Health Right Care Right Here partnership NHS Commissioning Monitor CQC Board Licensing Providers SWB CCG Contracts BSMHT, BCP, BCHC, SWBH Partnership Local Authorities Other providers BCH, Local HealthWatch BWH, ROH, DGH, RW, SWB, WM, and I/C. Birmingham HealthWatch Patients & Public Sandwell HealthWatch 33
  • 34. 34

Editor's Notes

  1. Pilot in LCG PENNA award Co design event involving patients, carers third sector
  2. Need to check themes – 4 now
  3. Need something somewhere on this Didn’t we do a table on joint commissioning
  4.   internal structure – how we will do business – as a board, at sub committees, role and responsibilities of locality commissioning groups     demonstrate transparency member practices can petition to change commissioning policy direction   Accountability for the priorities set, investments made and the outcomes delivered   Currently in the process of consulting on the drafting of the document, important to be involved in shaping the development and ownership – this is your organisation........