The following presentation was give at our VMworld Revisited event. In includes what is new with VMware view 4.5 and vSphere 4.1

1. VMware View Solution Overview Paul O’Doherty, Principal Consultant, Gibraltar Solutions

2. Agenda Desktop Dilemma VMware View Solution VMware View Components

3. What Keeps You Up At Night How do I maintain or improve desktop management when I’m required to do more with less? with diverse end-user requirements managing the variety of end point deviceshas become an overwhelming and expensive task Information and data is our most important asset. We spend too much time recovering lost data from stolen laptops. Windows 7 is here,I need to prepare for it! I spend a lot of time on desktop support calls.But I really need to focus on strategic IT initiatives that really add value. I feel like I’m constantly patching and upgrading applications and OS images It is difficult to respond quicklywhen employees are mobile and scattered across the world. What about the cost of managing your desktops?

4. The Cost of Desktop Management Is Staggering For every $1 spent on hardware, companies spend $3 to manage. Increasing IT costs $3 $3 $1 OPEX CAPEX Source: IDC Study 2009 Are the needs of IT and end-users being met?

6. Support the multitude of endpoint devices

7. Provide secure, continuous access to desktops, apps

9. Flexible access from a variety of locations and devices

10. OS and Application support

11. Access to rich contentEnd-user Requirements How do you solve the desktop dilemma while providing the best solution at the lowest cost?

12. Centralized Management Persona Modern Desktop Applications Operating System Desktop Delivery Modernizing the Desktop – A Managed Service Model

14. Availability of desktops, applications and data 24/7

15. Move locations and devices with a consistent user experience

17. Increased control and security

18. Improved levels of service

19. Reduced Operational CostsOperating System What does this enable?

21. Minimize application incompatibility

22. Extend life of existingdesktop software

23. Reduce costs by managingdesktop applications and users centrally

24. Centrally control sensitive data

26. Centrally control sensitive data

27. Streamline desktop andapplication deployment

28. Enable desktop accessregardless of network connection

29. Extend security and control ofoffline users

31. Centrally control desktops and data

32. Separation between corporateand personal desktop

33. Support end-users workingfrom remote locations

34. Ensure desktops are available24 x 7

36. PCoIP Protocol

37. Local Mode

38. Usability

39. Flexibility

40. View Manager

41. View Composer

42. ThinApp

43. Simplicity

44. Efficiency

46. Reliability

48. Improve desktop management efficiency

49. Simplify security and compliance

51. Reduce storagerequirements

52. Improve desktop consolidation ratios

54. Improve desktop management efficiency

55. Simplify security and compliance

57. Automate desktop and data backup

58. Simplify desktop for end-users* Customer examples compiled from typical cases in the industry

60. PCoIP Protocol

61. Local Mode

62. Usability

63. Flexibility

64. View Manager

65. View Composer

66. ThinApp

67. Simplicity

68. Efficiency

70. Reliability

72. Management tools must not add additional complexity

73. Efficiency

74. The management model must enable process improvements

75. Security

76. The solution should help IT address security requirementsPersona Applications Operating System Secure

78. Manage desktop components from a single console

79. Operating System

80. Applications

81. Apply policy, assign applications and deploy desktops

83. Patch and upgrade centrally and independently

84. Apply group or global policies

86. Support forend-users with unique application requirements

88. Patch and upgrade centrally and independently

89. Apply group or global policies

91. Enable access to desktops with encrypted access from all endpoints

93. Eliminate desktop agents and AV storms

94. Enable comprehensive desktop VM protection

95. Centrally manage AV service across VMs with detailed logging of AV activity

96. Partner Integration through EPSEC API - Trend MicroVM VM VM SVM Persona Persona Persona APP APP APP AV OS OS OS OS Kernel Kernel Kernel BIOS BIOS BIOS Hardened VMware vSphere Introspection

98. PCoIP Protocol

99. Local Mode

100. Usability

101. Flexibility

102. View Manager

103. View Composer

104. ThinApp

105. Simplicity

106. Efficiency

108. Reliability

110. Platform Why the Platform Matters Desktops are a critical enterprise service Immediate availability is expected at every logon Solution must grow to meet needs today and into the future

111. Scalability for Desktops Platform Built for the largest desktop environments Optimized for desktop workloads Tuned and optimized to supportthousands of users Shrink and grow desktops based on demand and priority Dynamic Resource Sizing Add resources on demand Hot add resources, devices, storage

112. Availability for Desktops Platform Reduce desktop downtime Ensure zero downtime and zero data loss VMware Fault Tolerance Protect against unplanned server downtime High Availability Recover quickly from planned or unplanned site downtime Site Recovery Manager

113. Reliability for Desktops Platform Ensure optimal desktop performance Protection from planned server downtime vMotion Protect from planned storage downtime Storage vMotion

116. Host Affinity

117. Network I/O Control

119. Performance +

120. Storage I/O Control

122. vSphere 4.1 Delivers “Cloud Scale” 3,000 VMs / cluster (2x) 500 hosts / vCenter (5x) 10,000 VMs / vCenter (3x) 99% of VMware’s 170K Customers Can Run Their Entire Datacenter in a Single VMware Cluster*

123. 25 Enhanced Scalability Defined

125. vSphere 4.1 is the last release with the ESX hypervisor (sometimes known as “ESX classic”)

127. vSphere 4.1 – Key New Features

129. Advanced - Prioritize use of storage (similar to how compute is prioritized with vSphere) per VM

130. Business priorities now define low and high priority storage resource access

131. Create the “high speed” or HOV lane for VMsBenefits 2. Make Your Mission Critical VMs VIPs 1. All VMs created equal Guarantee service levels for access to storageresources

132. The I/O Sharing Problem Low priority VM can limit I/O bandwidth for high priority VMs Storage I/O allocation should be in line with VM priorities What you want to see What you see MicrosoftExchange MicrosoftExchange online store online store data mining data mining datastore datastore

133. Solution: Storage I/O Control (SIOC) CPU shares: Low Memory shares: Low CPU shares: High Memory shares: High CPU shares: High Memory shares: High I/O shares: High I/O shares: Low I/O shares: High 32GHz 16GB MicrosoftExchange online store data mining Datastore A

134. Setting I/O Controls

135. Enabling Storage I/O Control Storage I/O Control Enabled

136. 14% 21% 42% 15% Without Storage I/O Control (Default) Performance without SIOC

137. 14% 22% 8% 500 shares 500 shares 750 shares 750 shares 4000 shares With Storage I/O Control (Congestion Threshold: 25ms) Better with SOIC

139. Independent of storage architectures and protocolsReal-Time and Historical Trending for Storage

141. Advanced - Prioritized use of network, especially in 10 Gbit environments

142. Business priorities now define low and high priority network resource access as needed

143. Create the “high speed” or HOV lane for VMsSet network quality of service priorities per flow type (iSCSI, NFS, etc.) Proof Point Benefits iSCSI FT vMotion NFS TCP/IP Distributed Switch Guarantee service levels for access to network resources 10 GigE

145. Bandwidth assured by dedicated physical NICs

146. Traffic typically converged to two 10 GigE NICs

148. Network I/O Control—Configuration from vSphere Client Limits Maximum bandwidth for traffic class/type Shares Guaranteed minimum service level vDS only feature! Preconfigured Traffic Classes e.g. VM traffic in this example: - limited to max of 500 Mbps (aggregate of all VMs) - with minimum of 50/400 of pNIC bandwidth (50/(100+100+50+50+50+50)

149. Network I/O Control – Demonstration Demonstration Scenario 1GigE pnics (vmnics) Two traffic types competing for link (link oversubscribed) iSCSI set with “100 shares” (generated by iometer) VM traffic set with “25 shares” (generated by iperf) Link capable of ~890 Mbps iSCSI gets 80%  ~710Mbps VM gets 20%  ~180Mbps iSCSI vmk Outbound VM Traffic 25 shares Outbound iSCSI Traffic 100 shares 1 GigE link

150. vSphere 4.1 – Additional New Features

152. Provisioning virtual machines from Template

153. Improves thin provisioning disk performance

154. VMFS share storage pool scalability

155. Requires firmware from Storage Vendors

157. Storage vMotion with Array Full Copy Function Benefits Zero-downtime migration Eases array maintenance, tiering, load balancing, upgrades, space mgmt Challenges Performance impact on host, array, network Long migration time (0.5 - 2.5 hrs for 100GB VM) Best practice: use infrequently Improved solution Use array’s native copy/clone functionality

158. VAAI Speeds Up Storage vMotion - Example 42:27 - 39:12 = 2 Min 21 sec w/out (141 seconds) 33:04 - 32:37 = 27 Sec with VAAI 141 sec vs. 27 sec

160. Much less time!

161. Up to 95% reduction

162. Dramatic reduction in load on:

163. Servers

164. Network

166. Moving a VM with vMotion

167. Creating a new VM or deploying a VM from a template

168. Powering a VM on or off

169. Creating a template

170. Creating or deleting a file, including snapshots

173. More Live Migrations in Parallel (up to 8 per host pair)

174. Elapsed time reduced by >4.5x on 10GbE testsBenefits 5x faster with the 4.1 platform release

176. Safeguard for using memory overcommit feature with confidence

177. Performance Benefits OS 1,000x faster than swap-in! Hypervisor

179. Cloud enablementSet granular policies that define only certain virtual machine Movements Beta Feedback “Awesome, we can separate VMs between data centers or blade enclosures with DRS host affinity rules” Proof Point Mandatory Compliance Enforcement for Virtual Machines

181. Operational window

182. Optimized interaction with DRS

184. No click status (cluster status available at all times)

185. Move VMs to the Best Host Available

186. Application awareness (with supported solution)Benefits Adding Another “9” to Availability

187. vSphere 4.1 – Additional New Enhancements

188. vSphere 4.1 – Additional New Enhancements

189. Upgrading to vSphere 4.1

190. Need More Details for Your Upgrade? Visit the Upgrade Center! All Upgrade Resources in One Centralized Location

192. PCoIP Protocol

193. Local Mode

194. Usability

195. Flexibility

196. View Manager

197. View Composer

198. ThinApp

199. Simplicity

200. Efficiency

202. Reliability

204. Usability

205. Must not introduce additional burden to end users

206. Must be easy to use

207. Must deliver a rich end-user experience

208. Flexibility

210. Uncompromised Usability User Experience Flash Contentand Graphics TrueMulti-Monitor Progressive Buildof Graphics USBRedirection MultimediaRedirection PrintOptimizations

211. Delivering The Best User Experience User Experience Adaptive protocol for optimal user experience on LAN and WAN End-to-end software solutionwith optional hardware Addressing requirements fromthe task worker to power user

212. Adaptable To Available Conditions User Experience Deliver the best user experience for available network conditions Build to lossless for best performance and highest resolution images Ensure desktop is responsive even while rendering pages and graphics

213. User Experience View Client with Local Mode End-User benefit Virtual desktop is run on top of local operating system Access desktop, applications and data regardless of network availability Desktop synchronized with the datacenter IT Organization benefit Desktops managed centrally Desktop image is encrypted Extend IT security policies to local desktop Extending View To New Use Cases Persona Persona Persona Persona Persona Mobile APP APP APP APP APP OS OS OS OS OS BYOPC EOIT Contractor

215. Predictable tasks

216. Controlled environment

217. Personalized desktop

218. Variety of tasks

219. Variety of apps

220. Multimedia content

221. High-end apps

222. Maximum performance

223. Personalized desktop

224. Multimedia content

225. Device flexibility

226. Disconnected access

227. Remote access

228. Personalized desktopAddressing the Broadest Range of Users VMware View

229. VMware View – Built for Desktops Transform Application and Desktop Management While Enabling Unprecedented End-user Flexibility Efficient, automated desktop managementwith increased control and cost savings On-demand desktop resources from theindustry’s leading Cloud Computing Platform Rich, consistent end-user access to desktops anddata across locations and devices

230. VMware View – Next Steps Learn Morehttp://www.vmware.com/products/view/ Build The Business Casehttp://www.vmware.com/products/view/tco.html Explore The CapabilitiesGibraltar Solutions VCE Demo Facilities Blog: http://virtualguru.org