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Chapter 1 history of lodging industry

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Hotel Industry

Publié dans : Voyages, Business
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Chapter 1 history of lodging industry

  1. 1. History of the Hospitality Industry Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  2. 2. History of the Hospitality Industry Overview  The history of the hospitality industry dates all the way back to the Colonial Period in the late 1700s. Things have changed quite a bit since then; the hospitality industry has experienced significant development over the years as it has faced World Wars, The Depression and various social changes. The industry as we know it today began to take form in the early 1950s and 60s, leading the way for growth into the dynamic industry we know today. Goal  To understand the factors that influenced the development of the hospitality industry. Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  3. 3. Objectives At the end of this lesson students will be able to: Define hospitality and describe its characteristics Identify and describe the characteristics of various historical periods Identify the multiple factors influencing the hospitality industry Chronicle the developments in the hospitality industry (from early beginnings to present) Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  4. 4. Hospitality • From the French word “hospice” – to provide for the weary – take care of those traveling Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  5. 5. Early Hospitality • Greek/Roman culture – Noted as early as 40 BC – Social and religious purposes • Roman businessmen traveled • Romans were the first pleasure travelers • After fall of roman empire, public hospitality fell to religious orders Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  6. 6. Medieval Period • English travelers • Inns were actually private homes • Nobility stayed in monasteries • Stagecoach became favored transportation Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  7. 7. Colonial Period • Public coach – Put into effect around 1650 • Coach inns – Built along routes • Inns – A sleeping accommodations (a facility in which food and drink were served and a shelter for both the drivers and horses) Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  8. 8. Renaissance Period (16th Century) • High demand for inns and taverns • 1st hotel - Hotel de Henry IV 1788 – built at cost of $17,500 – 60 beds • Coffee houses Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  9. 9. The French Revolution • Changed the course of culinary history • Auguste Escoffier – brigade system • M. Boulanger – “father of modern restaurant” – called soup he sold “restorantes” • Revolution caused some of the chefs to come to the New World Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  10. 10. The New World (18th & Early 20th Century) • Introduction of railroads • Depot hotels – Began to arise in the early 1800s. Most cases hotels were located in train stations. • Transportation and Lodging could not be separated Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  11. 11. The New World (Late 18th & Early 20th Century) • Spas and resorts – Believed to be medicinal or healthful • Saratoga Springs – Famous spa in New York • Famous spas: – Spa at Baden, Germany – Marienbad, Bohemia – Vichy, France Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  12. 12. The New World (Late 18th & Early 20th Century) • Famous resorts: – French Rivera – Homestead in Hot Springs – Niagara Falls, the Canadian Horseshoe falls – Greenbrier, White Sulfur Spring Resorts in West Virginia Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  13. 13. The New World (Late 18th & Early 20th Century) • Thomas Cook (1841) – An English man – Considered as the 1st travel agent taking groups of North Americans in 1856 to hotels on his “Cook’s Tour of Europe” Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  14. 14. The New World (Late 18th & Early 20th Century) • Tremont Hotel – Opened in Boston in 19th century – 1st luxury hotel – Boasted the 1st toilets and private bedrooms with locks on door Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  15. 15. The New World (Late 18th & Early 20th Century) • Cesar Ritz (1889) – Famous Swiss hotelier – Manager of the Savoy in London • Tremont Hotel – Opened in Boston in 19th century – 1st luxury hotel – Boasted the 1st toilets and private bedrooms with locks on door Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  16. 16. The New World (Late 18th & Early 20th Century) • Ellsworth Milton Statler – Opened his 1st hotel in Buffalo, New York in 1907 • Conrad Hilton – “King of Innkeepers” – Opened his 1st hotel in Texas, the Mobley in 1919 – Dallas Hilton (1925) – Hilton bought the Statler Chain in 1954 Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  17. 17. The New World (Late 18th & Early 20th Century) • John Willard Marriot Sr. – Founder of the Marriot hotel chain • Kemmon Wilson – Founder of Holiday Inn – Opened the 1st Holiday Inn Motel in Memphis in 1952 – Holiday Inn went international in 1960 Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  18. 18. The New World (Late 18th & Early 20th Century) • Tourist courts – Automobile led the hotel industry into a booming business in 1920’s • Motel – Coined from “motor hotel” – 10 feet by 10 feet wooden cabins – Owners of these motels expanded to 15 cabins and then called as “tourist courts” Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  19. 19. Nineteenth Century • 1898 Savoy Hotel opened in London – General Manager was Cesar Ritz – Chef was Auguste Escoffier • Delmonico’s in New York City – expensive – 1827 - 1923 – Bilingual menu Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  20. 20. Advent of Air Travel (The 20th Century) • Air Travel – It was made available to masses • Conventions and Conferences – Became an integral part of successful of commerce – Business traveler became the most important lodging guests Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  21. 21. Twentieth Century Restaurants • 1921 White Castle • 1927 Howard Johnsons • 1927 Marriott Hot Shoppe • 1965 TGI Friday’s • 1982 Chili’s Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  22. 22. The Industry Today • Campgrounds – Appeal to travelers who prefer to commune with nature while on vacation • Treetops – Located in Africa, features rooms in a huge tree from which guests can watch wild animals feed at night Copyright © 2012 by C & E Publishing Inc. and Buen Santos
  23. 23. The Industry Today • Capsule Hotel, Kapuseru Hoteru – Hotel system in Japan of extremely dense occupancy – 1st Capsule Hotel was in Osaka Copyright © 2012 by C & E Publishing Inc. and Buen Santos

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