Shifting is more than shifting left

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Slides from Jesper Ottosen's 2017 Fall OnlineTestConf session – Shifting is more than shift left. Change is happening to the testing activities. Shift-left automates and codifies the testing activities. Shift-right does it for production. This session was about a couple of other trends, changes, and shifts that are happening to testers and test managers. – Shift-Coach, where It’s more about coaching teams. – Shift-SME, where it’s more about business savvy. – Shift-Deliver, where it’s more about the road to production www.onlinetestconf.com

Software

Shifting is more than Shift Left
OnlineTestConf - Fall 2017

Topics
• Briefly “Shift Left”
• Briefly “Shift Right”
• Shift SME
• Shift Coach
• Shift Deliver
• Shift Operations
Jesper Ottosen,
Senior Test Manager,
NNIT A/S, Denmark
@jlottosen
#OnlineTestConf #day1_s2_jesper @jlottosen
OnlineTestConf 2017
#OnlineTestConf
#day1_s2_jesper

Briefly about “Shift Left”
• Testing is happening early in the development model
• Testing is mostly happing through code
• SDET & “How we test software at” Google/Microsoft
• BDD – turning business scenarios into coded tests
• Continuous Integration etc
#OnlineTestConf #day1_s2_jesper @jlottosen

Briefly about “Shift Right”
• When testing is actively happening in production
• Beta/Canary-releases, A/B tests, feature toggles,
(Netflix) Chaos Monkeys .. And loads of monitoring
• To “Shift right” well - master continuous deployment
• Notions on “Mean Time To Repair”
#OnlineTestConf #day1_s2_jesper @jlottosen

Side Track: Automation is no silver bullet
Bas @bas-dijkstra on LinkedIn
• False: testing can be automated and automation can replace testers
• False: we need to turn our testers into automation engineers
• False: the current way we provide automation training is useful
.. And many more test practitioners talk about
the different mindsets / viewpoints / values around
automation and tools to support testing.
#OnlineTestConf #day1_s2_jesper @jlottosen

Traditional testing is under
pressure from many changes
There are new ways to shift
that fits testing skills
#OnlineTestConf #day1_s2_jesper @jlottosen

Shift “Subject Matter Expert” 1/2
• When the tester becomes the person that knows the most
about the product - “Product Owner” slash Tester or
similar.
• The tester owns the field
#OnlineTestConf #day1_s2_jesper @jlottosen

Shift “Subject Matter Expert” 2/2
• The testing is done by the person that knows the most
about the product or solution: UX, The business users,
technicians and others
• The UAT is not dead, but needs a caretaker and tools
#OnlineTestConf #day1_s2_jesper @jlottosen

Test Coach 1/3: Improving and Leaving
My examples
• test automation and agile practices
• Infrastructure network virtualization with technicians
Acting as an internal consultant / coach with an exit plan.
Shift-Coach is more about leading the testing
than leading the testers
#OnlineTestConf #day1_s2_jesper @jlottosen

Test Coach 2/3
February 2017
“Test manager vs. Test Coach”
Katrina Clokie @katrina_tester
#OnlineTestConf #day1_s2_jesper @jlottosen
Illustration: Katrina Clokie
• The test coach is a coach for testing
activities similar to the agile coach.
• The test manager with/without line management

Test Coach 3/3: Places to start as test coaches
Katrina Clokie
• “How to start a test coach role” September 2017
• “Test coaching Competency Framework” April 2017
Stephen Janaway @stephenjanaway
• “How I Lost My Job As a Test Manager” Test Bash 2015
• “Mr. Test Coach, what do you do” Test Bash Philly 2017
#OnlineTestConf #day1_s2_jesper @jlottosen

It’s about identifying patterns
It’s about putting a name to things
Am I OK with this?
#OnlineTestConf #day1_s2_jesper @jlottosen

Shift Deliver 1/2
My examples:
• Deciding what does where when. And if all the gates and
controls pass before ITIL Change Control Boards
• On an server migration project, controlling the content of
the change requests.
Controlling the pipeline – doing change management
#OnlineTestConf #day1_s2_jesper @jlottosen

Shift Deliver 2/2
• “Basically, I’m responsible for everything from the moment
code is checked in, until it hits our production servers”
Alan Page @alanpage when at Microsoft Teams
• Managing the pipelines/gates
• Thoughtworks / Abby Bangser @abby_bangser
• Continuous Testing in DevOps
• Dan Ashby @danashby
#OnlineTestConf #day1_s2_jesper @jlottosen

Shift Operations 1/2
My examples
• Server migration
• Network virtualization
• Infrastructure as a Service
• Operational Acceptance Testing
Less about software testing, more about testing
#OnlineTestConf #day1_s2_jesper @jlottosen

Tests in Operations 2/2
Mike Talks @testsheepnz
• “Fun times in environment provisioning testing”
Agile Testing Days Webinar.
My self:
• “How to Test in Infrastructure and Operation” NTD2016
• “Experiences in Testing Operations” UKSTAR2018
#OnlineTestConf #day1_s2_jesper @jlottosen

Recognize and try to shift
Talk & write about shifting
CHANGE THE WAY
YOU ADD VALUE
#OnlineTestConf #day1_s2_jesper @jlottosen

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ADR, or Architecture Decision Record, is a valuable tool in software development for several reasons. It provides a centralized location for documenting and tracking architectural decisions, aiding both current and future team members. ADRs enhance communication among team members by documenting the rationale behind architectural decisions, especially beneficial during onboarding of new team members or when revisiting decisions. They serve as a knowledge base, enabling teams to learn from past decisions and refine their decision-making process. Additionally, ADRs contribute to transparency by helping stakeholders understand the reasons behind specific architectural choices. As with any other tool or process, introducing them into an organization can face several obstacles, and overcoming these challenges is crucial for successful implementation. In this talk I go through some common problems and our way of solving them.

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Shifting is more than shifting left

1. Shifting is more than Shift Left OnlineTestConf - Fall 2017

2. Topics • Briefly “Shift Left” • Briefly “Shift Right” • Shift SME • Shift Coach • Shift Deliver • Shift Operations Jesper Ottosen, Senior Test Manager, NNIT A/S, Denmark @jlottosen #OnlineTestConf #day1_s2_jesper @jlottosen OnlineTestConf 2017 #OnlineTestConf #day1_s2_jesper

3. Briefly about “Shift Left” • Testing is happening early in the development model • Testing is mostly happing through code • SDET & “How we test software at” Google/Microsoft • BDD – turning business scenarios into coded tests • Continuous Integration etc #OnlineTestConf #day1_s2_jesper @jlottosen

4. Briefly about “Shift Right” • When testing is actively happening in production • Beta/Canary-releases, A/B tests, feature toggles, (Netflix) Chaos Monkeys .. And loads of monitoring • To “Shift right” well - master continuous deployment • Notions on “Mean Time To Repair” #OnlineTestConf #day1_s2_jesper @jlottosen

5. Side Track: Automation is no silver bullet Bas @bas-dijkstra on LinkedIn • False: testing can be automated and automation can replace testers • False: we need to turn our testers into automation engineers • False: the current way we provide automation training is useful .. And many more test practitioners talk about the different mindsets / viewpoints / values around automation and tools to support testing. #OnlineTestConf #day1_s2_jesper @jlottosen

6. Traditional testing is under pressure from many changes There are new ways to shift that fits testing skills #OnlineTestConf #day1_s2_jesper @jlottosen

7. Shift “Subject Matter Expert” 1/2 • When the tester becomes the person that knows the most about the product - “Product Owner” slash Tester or similar. • The tester owns the field #OnlineTestConf #day1_s2_jesper @jlottosen

8. Shift “Subject Matter Expert” 2/2 • The testing is done by the person that knows the most about the product or solution: UX, The business users, technicians and others • The UAT is not dead, but needs a caretaker and tools #OnlineTestConf #day1_s2_jesper @jlottosen

9. Test Coach 1/3: Improving and Leaving My examples • test automation and agile practices • Infrastructure network virtualization with technicians Acting as an internal consultant / coach with an exit plan. Shift-Coach is more about leading the testing than leading the testers #OnlineTestConf #day1_s2_jesper @jlottosen

10. Test Coach 2/3 February 2017 “Test manager vs. Test Coach” Katrina Clokie @katrina_tester #OnlineTestConf #day1_s2_jesper @jlottosen Illustration: Katrina Clokie • The test coach is a coach for testing activities similar to the agile coach. • The test manager with/without line management

11. Test Coach 3/3: Places to start as test coaches Katrina Clokie • “How to start a test coach role” September 2017 • “Test coaching Competency Framework” April 2017 Stephen Janaway @stephenjanaway • “How I Lost My Job As a Test Manager” Test Bash 2015 • “Mr. Test Coach, what do you do” Test Bash Philly 2017 #OnlineTestConf #day1_s2_jesper @jlottosen

12. It’s about identifying patterns It’s about putting a name to things Am I OK with this? #OnlineTestConf #day1_s2_jesper @jlottosen

13. Shift Deliver 1/2 My examples: • Deciding what does where when. And if all the gates and controls pass before ITIL Change Control Boards • On an server migration project, controlling the content of the change requests. Controlling the pipeline – doing change management #OnlineTestConf #day1_s2_jesper @jlottosen

14. Shift Deliver 2/2 • “Basically, I’m responsible for everything from the moment code is checked in, until it hits our production servers” Alan Page @alanpage when at Microsoft Teams • Managing the pipelines/gates • Thoughtworks / Abby Bangser @abby_bangser • Continuous Testing in DevOps • Dan Ashby @danashby #OnlineTestConf #day1_s2_jesper @jlottosen

15. Shift Operations 1/2 My examples • Server migration • Network virtualization • Infrastructure as a Service • Operational Acceptance Testing Less about software testing, more about testing #OnlineTestConf #day1_s2_jesper @jlottosen

16. Tests in Operations 2/2 Mike Talks @testsheepnz • “Fun times in environment provisioning testing” Agile Testing Days Webinar. My self: • “How to Test in Infrastructure and Operation” NTD2016 • “Experiences in Testing Operations” UKSTAR2018 #OnlineTestConf #day1_s2_jesper @jlottosen

17. Recognize and try to shift Talk & write about shifting CHANGE THE WAY YOU ADD VALUE #OnlineTestConf #day1_s2_jesper @jlottosen

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