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IN NEXT 20 MINS ….
PROSPECTING
Objectives
 Effective selling.
 Characteristic of a good qualified prospect
 Prospect be identified
 Organization’s promotional program
 Aid to salesperson.
Steps involved in prospecting
• Developing the Right Attitude
• Studying Your Target Market
• Create An Innovative Prospecting Process
• Set Up Your Meetings At New Places
• Maintaining Communication With New Tools
Importance of Prospecting
Prospecting the important process of
locating potential customers for a
product or service, is critical whether you
are new or seasoned sales professional.
Characteristic of a Good Prospect
• Prospect actually begins with locating a
lead, a person or an organization that
may or may not have what it takes to be
true prospect.
• Some people mistakenly consider every
lead a prospect without first taking the
time to see whether these people really
provide an opportunity to make a sale.
Characteristic of a Good Prospect
• Does the lead have want or a need that
purchase of my products or services can
satisfy?
• Does the lead have the ability to pay?
• Does the lead have the authority to buy?
• Can the lead be approach favourably
• Is the lead eligible to buy?
Methods Of Prospecting
Characteristics
SALES FORCE MANAGEMENT
SALES MANAGEMENT
Means the planning, direction and control of personal
selling, including recruiting, selecting, equipping,
assigning, routing, supervising, paying and motivating
as these tasks apply to personal sales force.
MANAGING THE SALES FORCE
Evaluating Sales People
Supervising and Motivating Sales People
Compensating Sales People
Training Sales People
Recruiting and Selecting Sales People
Designing Sales Force Strategy and Structure
DESIGNING SALES FORCE STRATEGY AND
STRUCTURE
Sales force strategy
Sales force structure
Sales force size
Territorial
Product
Customer
RECRUITING AND SELECTING SALES
REPRESENTATIVES
•Enthusiasm and Self- Confidence
•Persistence
•Initiative
•Job Commitment
Some Characteristics of
Salesperson
Recruiting Procedure
Salesperson Selection
Process
•Current Salesperson
•Employment Agencies
•Classified Ads
•College Campuses
•Sales Aptitude
•Analytical & Organizational Process Skills
•Personality Traits
• Other Characteristics
TRAINING THE SALES REPRESENTATIVES
Help sales people know & Identify with the company
Learn How the product works
Learn about Competitors and Customers Characteristics
Learn How to make effective presentations
Understand field procedure and responsibilities
COMPENSATING SALES
REPRESENTATIVES
Components of
compensation
Salary
Benefits Bonus
commission
SUPERVISING AND MOTIVATING SALES
REPRESENTATIVES
• Directing the sales force
• Identify customer targets and
set call norms
• Develop prospect targets
• Use sales time efficiently
– Annual Call schedule
– Time and Duty Analysis
– Sales force automation
Supervising Sales Force Motivating Sales force
• Organizational Atmosphere
• Sales Quota
• Positive Incentives
– Trips
– Honors
– Merchandise/Cash
– Awards
EVALUATION OF SALES
REPRESENTATIVES
Source Of
Information
Call Report
Work plan
Expense
Report
Sales
Report
Annual
Territorial
marketing plan
Thank you :D

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Sales force management

  • 1.
  • 2. IN NEXT 20 MINS ….
  • 4. Objectives  Effective selling.  Characteristic of a good qualified prospect  Prospect be identified  Organization’s promotional program  Aid to salesperson.
  • 5. Steps involved in prospecting • Developing the Right Attitude • Studying Your Target Market • Create An Innovative Prospecting Process • Set Up Your Meetings At New Places • Maintaining Communication With New Tools
  • 6. Importance of Prospecting Prospecting the important process of locating potential customers for a product or service, is critical whether you are new or seasoned sales professional.
  • 7. Characteristic of a Good Prospect • Prospect actually begins with locating a lead, a person or an organization that may or may not have what it takes to be true prospect. • Some people mistakenly consider every lead a prospect without first taking the time to see whether these people really provide an opportunity to make a sale.
  • 8. Characteristic of a Good Prospect • Does the lead have want or a need that purchase of my products or services can satisfy? • Does the lead have the ability to pay? • Does the lead have the authority to buy? • Can the lead be approach favourably • Is the lead eligible to buy?
  • 12. SALES MANAGEMENT Means the planning, direction and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating as these tasks apply to personal sales force.
  • 13. MANAGING THE SALES FORCE Evaluating Sales People Supervising and Motivating Sales People Compensating Sales People Training Sales People Recruiting and Selecting Sales People Designing Sales Force Strategy and Structure
  • 14. DESIGNING SALES FORCE STRATEGY AND STRUCTURE Sales force strategy Sales force structure Sales force size Territorial Product Customer
  • 15. RECRUITING AND SELECTING SALES REPRESENTATIVES •Enthusiasm and Self- Confidence •Persistence •Initiative •Job Commitment Some Characteristics of Salesperson Recruiting Procedure Salesperson Selection Process •Current Salesperson •Employment Agencies •Classified Ads •College Campuses •Sales Aptitude •Analytical & Organizational Process Skills •Personality Traits • Other Characteristics
  • 16. TRAINING THE SALES REPRESENTATIVES Help sales people know & Identify with the company Learn How the product works Learn about Competitors and Customers Characteristics Learn How to make effective presentations Understand field procedure and responsibilities
  • 18. SUPERVISING AND MOTIVATING SALES REPRESENTATIVES • Directing the sales force • Identify customer targets and set call norms • Develop prospect targets • Use sales time efficiently – Annual Call schedule – Time and Duty Analysis – Sales force automation Supervising Sales Force Motivating Sales force • Organizational Atmosphere • Sales Quota • Positive Incentives – Trips – Honors – Merchandise/Cash – Awards
  • 19. EVALUATION OF SALES REPRESENTATIVES Source Of Information Call Report Work plan Expense Report Sales Report Annual Territorial marketing plan