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Sales force management

  1. IN NEXT 20 MINS ….
  2. PROSPECTING
  3. Objectives  Effective selling.  Characteristic of a good qualified prospect  Prospect be identified  Organization’s promotional program  Aid to salesperson.
  4. Steps involved in prospecting • Developing the Right Attitude • Studying Your Target Market • Create An Innovative Prospecting Process • Set Up Your Meetings At New Places • Maintaining Communication With New Tools
  5. Importance of Prospecting Prospecting the important process of locating potential customers for a product or service, is critical whether you are new or seasoned sales professional.
  6. Characteristic of a Good Prospect • Prospect actually begins with locating a lead, a person or an organization that may or may not have what it takes to be true prospect. • Some people mistakenly consider every lead a prospect without first taking the time to see whether these people really provide an opportunity to make a sale.
  7. Characteristic of a Good Prospect • Does the lead have want or a need that purchase of my products or services can satisfy? • Does the lead have the ability to pay? • Does the lead have the authority to buy? • Can the lead be approach favourably • Is the lead eligible to buy?
  8. Methods Of Prospecting
  9. Characteristics
  10. SALES FORCE MANAGEMENT
  11. SALES MANAGEMENT Means the planning, direction and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating as these tasks apply to personal sales force.
  12. MANAGING THE SALES FORCE Evaluating Sales People Supervising and Motivating Sales People Compensating Sales People Training Sales People Recruiting and Selecting Sales People Designing Sales Force Strategy and Structure
  13. DESIGNING SALES FORCE STRATEGY AND STRUCTURE Sales force strategy Sales force structure Sales force size Territorial Product Customer
  14. RECRUITING AND SELECTING SALES REPRESENTATIVES •Enthusiasm and Self- Confidence •Persistence •Initiative •Job Commitment Some Characteristics of Salesperson Recruiting Procedure Salesperson Selection Process •Current Salesperson •Employment Agencies •Classified Ads •College Campuses •Sales Aptitude •Analytical & Organizational Process Skills •Personality Traits • Other Characteristics
  15. TRAINING THE SALES REPRESENTATIVES Help sales people know & Identify with the company Learn How the product works Learn about Competitors and Customers Characteristics Learn How to make effective presentations Understand field procedure and responsibilities
  16. COMPENSATING SALES REPRESENTATIVES Components of compensation Salary Benefits Bonus commission
  17. SUPERVISING AND MOTIVATING SALES REPRESENTATIVES • Directing the sales force • Identify customer targets and set call norms • Develop prospect targets • Use sales time efficiently – Annual Call schedule – Time and Duty Analysis – Sales force automation Supervising Sales Force Motivating Sales force • Organizational Atmosphere • Sales Quota • Positive Incentives – Trips – Honors – Merchandise/Cash – Awards
  18. EVALUATION OF SALES REPRESENTATIVES Source Of Information Call Report Work plan Expense Report Sales Report Annual Territorial marketing plan
  19. Thank you :D
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