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www.productschool.com
How to Create Fun User Experience
by Shutterstock Dir of Product
Join 35,000+Product
Managers on
Free Resources
Discover great job
opportunities
Job Portal
prdct.school/PSJobPortalprdct.school/events-slack
C O U R S E S
Product
Management
Learn the skills you need to land
a Product Manager job
C O U R S E S
Coding
for Managers
Build a website and gain the
technical knowledge to lead
software engineers
C O U R S E S
Data Analytics
for Managers
Learn the skills to understand web
analytics, SQL and machine learning
concepts
C O U R S E S
Learn how to acquire more users
and convert them into clients
Digital Marketing
for Managers
C O U R S E S
UX Design
for Managers
Gain a deeper understanding of your
users and deliver an exceptional end-to-
end experience
C O U R S E S
For experienced Product Managers
looking to gain strategic skills needed
for top leadership roles
Product
Leadership
C O U R S E S
Corporate
Training
Level up your team’s Product
Management skills
Andrew Jaico
T O N I G H T ’ S S P E A K E R
Using Comedy Principles to
Create Fun and Engaging
Products
Product Background
Comedy Background
Very famous
Very famous
(but still getting the word out)
pls help
pls help
Product + Comedy?
Product
ComedyTake an audience
through an emotional
journey
Product
ComedyTake an audience
through an emotional
journey
Take an audience
through an emotional
journey
Product
ComedyTake an audience
through an emotional
journey
Take an audience
through an emotional
journey
Clarity is key
Product
ComedyTake an audience
through an emotional
journey
Take an audience
through an emotional
journey
Clarity is key Clarity is key
Product
ComedyTake an audience
through an emotional
journey
Take an audience
through an emotional
journey
Clarity is key Clarity is key
Parents confused
about what this is and
why I’m involved
Product
ComedyTake an audience
through an emotional
journey
Take an audience
through an emotional
journey
Clarity is key Clarity is key
Parents confused
about what this is and
why I’m involved
Engaging products understand, deliver,
and expand upon their core value to the
user.
Breakdown
Environment/Context
● Who is the audience?
● Where are they watching this sketch?
● When are they watching this sketch?
Environment/Context: Product
● Who are your users?
● Where are they experiencing your product?
● Who are your competitors/what does the
landscape for your product look like?
● Is there agreement among stakeholders/team
members around these answers?
Setting Reality
Setting Reality
● Who?
● What?
● Where?
Setting Reality: Product
● User Orientation/First Time User Experience
○ Where is the user coming from?
○ What do they need to know?
● Speed/Clarity
○ Avoid ambiguity
○ Be cautious with promoting discovery of
new features
Setting Reality: Product
Setting Reality: Product
Setting Reality: Product
● “The unusual thing”
● What the entire sketch is built around
● Best expressed in one sentence/phrase
Reveal/Game
Reveal/Game:
Club song derailed by Pirates of the
Carribean/Family Fantasy Movie Enthusiasm
Reveal/Game
“You either get cut, get stuffed or get shot.”
“This is the tale, of Captain Jack Sparrow.”
Reveal/Game
“What?”
“That was kind of weird, but we’re back in
the club.”
Reveal/Game: Product
● How are communicating the value of our
product upfront?
● How straightforward is our delivery of value?
● How are users responding to our value?
Reveal/Game: Product
Reveal/Game: Product
Heightening/Beats
● Additional moves that expand on the game
● Deepen the interaction/understanding of
game
● “If this is true, what else is true?”
Heightening/Beats
“Now back to the good part.”
Heightening/Beats: Product
● Build upon your core value
● Analyze what works, and push it further
Heightening/Beats: Product
● Share
● Comment
● Assign
● Suggest
● Approve
● Permission levels
● Revision history
Exploration/Subgame
Exploration/Subgame
● Opportunities for laughs that are not directly
related to the main game
● Used when game needs a break/is
exhausted
● Risk of distracting user from main game
● Test new, but related ideas
○ Keep a stream of work dedicated to
exploring new opportunities
● Ensure data collection/analysis is in place
for learning
● Minimize risk of distracting users from main
game
Exploration/Subgame: Product
Exploration/Subgame: Product
Exploration/Subgame: Product
● Know your users and their context
● Be able to understand and articulate the
core value that your product provides
● Deliver that value as quickly/succinctly as
possible, and build upon it
● Keep time/data for discovery without
straying too far
● I am famous, please tell others
Takeaways
www.productschool.com
Part-time Product Management, Coding, Data Analytics, Digital
Marketing, UX Design, Product Leadership courses and
Corporate Training

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How to Create Fun User Experience by Shutterstock Dir of Product

Notes de l'éditeur

  1. "As you checked in we sent you an email to join our online communities, events, and to apply for product management jobs. As members of the Product School community we'd like to provide you with these resources at your disposal."
  2. Ask the audience where/when they saw this. SNL digital shorts 2011. References that still make sense. Rewatch online. If this sketch was written today: different references, different music genre, possibly shorter, possibly more mobile friendly, like an IG stor.
  3. PMs want to focus on the user experience, visuals, and features while assuming they know the audience Take an audit of who your team thinks the users are, and what the competition is Most of us aren’t building brand new products, but it’s a helpful exercise to think “what if we had to make this product again in today’s world, unencumbered by the product we have?”
  4. You’ve seen your product a million times, but your user has not How do you create a first time user experience that, at a minimum, is not disorienting
  5. The first moment you know why this is different, answer to “why is this funny?” The better you understand the game, the easier the rest of the sketch is. This is where the bulk of your time is spent - thinking about/refining the game of the sketch. Why I love pitch meetings. How would you characterize the game of the jack sparrow sketch?
  6. Several ways: music/audio queues visual/lighting writing
  7. Calling out the game Pointing at it
  8. Don’t be coy Measure whether users are responding. Real measures. Do they like it? Why? This is where you should be spending most of your time.
  9. What are some moves we saw?
  10. Google docs collaboration example Roadmaps should have if/then
  11. Google docs collaboration example Roadmaps should have if/then
  12. Karaoke anecdote
  13. Poncho: email/text service Feedback that people were using it like an alarm clock. So we built an alarm clock app. People loved interacting with the personality, so we built a chatbot. We tried horoscopes.
  14. Poncho: email/text service Feedback that people were using it like an alarm clock. So we built an alarm clock app. People loved interacting with the personality, so we built a chatbot. We tried horoscopes.