HeLP Logistics provides transportation and logistics services with a focus on one-call solutions, competitive pricing, integrity, innovation, and professional service. Their vision is to create collaborative partnerships with customers through customized transportation solutions. They operate 24/7/365 to monitor shipments and ensure on-time delivery for time-critical freight.
2. Mission Statement
To provide every customer with a one-call
solution, competitive pricing, integrity,
innovative thinking, and the highest level of
professional service bolstered by an efficient,
lean, operation geared towards time sensitive
and specialized transportation.
3. Our Vision
Our vision is one of a collaborative partnership between
the HeLP team and each customer. Our main objective is
to deliver tailor- made transportation solutions that
precisely fit into the ever-evolving structure of today's
fast paced manufacturing climate. HeLP Logistics will
create cost effective, round the clock, answers to all
logistical challenges.
4. 24/7/365
HeLP Logistics is staffed around the clock to monitor all shipments
and ensure time critical freight arrives as directed by the
customer.
6. Tender A Load
Contact Methods
24 Hour Hotline
E-Mail Load
Live Chat
Online Submission
7. Click on “Order Mgmt”
to enter a new order and
track current loads.
Once you have successfully
logged in, you can access the
menu to track current loads
and submit new orders.
Online Submission
8. Click “create new
order” to enter
and submit loads
Active loads will be listed on
the “order mgmt” screen.
Clicking on the order number
will show more details of the
shipment.
Completed loads can
be searched for using
these boxes
Order Management
9. Enter all information
regarding the load starting
with the pick up location.
A reference number or
pro number can be a
required field before
submitting (based on
customer preferences).
Building A Load
10. Vehicle Access
Need a Large Straight Truck to pick up in Lansing Michigan? Here’s one that’s 7
miles away from Lansing and is waiting for work. Our color coded technology allows
us to immediately see all available vehicles in the area and how far away they are
from your customers pick up point.
“Orange” =Busy/On a Load
“Green”=Available
“Red” =Not Available
How many miles from pickup point?
12. Tracking the Load
We utilize GPS Technology to track and update your
loads as often as you require. These can be updated
and forwarded via e-mail/phone to as many
different points of contact as the you, the customer,
requests.
Many of the carriers we utilize are
equipped with Qualcomm and GPS
tracking devices and update their
position AUTOMATICALLY. Assurance
and up to the minute ETA’s are just a
click or call away.
13. Data Integration
•Software is EDI Compatible
•Management Reports by Date Range
•Cost Allocation by Plant and/or Reason
Code
•Centralized or Decentralized Billing
15. Solutions Provider
Customer Challenge* HeLP Logistics, Inc
Process
Customer Benefits
Cost containment
within premium
• Numerous transportation
options
• Secure carrier base
• Multi-mode capabilities
• Online audit
• Mode Optimization
• Backhaul pricing
• Competition among
carriers
• Consolidation
• Trading time for dollars
• Validation of accessorial
charges
• Proper mode selection
Difficulty locating
equipment
• Simultaneously broadcast
to all qualified carriers
• Active link, website and
XML carrier interface
• net Market based pricing
• In house safety
• Multiple options within
minutes
• Backup carrier base
• Access to all contracted
carriers
• Regionalization of
carriers
16. Solutions Provider
Customer Challenge* HeLP Logistics, Inc
Process
Customer Benefits
Lack of sufficient IT
systems to automate
the end-to-end
transportation
process
• Web-based application
• Optimizes trips across
multiple delivery
networks
• Allows for automated
proactive notification
• No investment in internal
IT system
• Receive live updates as
specified
• Manage expectations on a
real-time basis
Transportation
excellence is not
viewed as strategic;
difficult to get
sufficient internal
investment to
manage correctly
• Captures reason codes
for shipment
• Creates real-time
performance scorecards
• Minimal internal IT
support required
• Focus more energy on
strategic transportation
initiatives
• Avoid day-to-day vendor
management
• Better understanding of
the reason for critical
shipments
17. Solutions Provider
Customer Challenge* HeLP Logistics, Inc Process Customer Benefits
Difficulty in getting
people to follow
corporate policies –
larger off-budget
spend
• Single application to
enter orders
• Carrier management
processes to capture all
orders via system
• Unique system identifier
• Single system makes it
easier for users to place
orders
• Ensures the best
performance/cost
• Greater control over
carriers accepting orders
Lack visibility to
supply chain
challenges
• Dashboard of current
activity
• Provides detailed reports
of all shipments
• Online tracking
capability
• E-mail alerts to all parties
• Position updates
Instant data
• Accurate data
• Root cause analysis
• Supplier debit/charge
back
18. Cost Plus Pricing
Cost Plus Pricing Comparative
50.00
250.00
450.00
650.00
850.00
1050.00
1250.00
1450.00
1650.00
1850.00
A B C HeLP
ExpensePerLoad
Vehicle Cost Management Fees Total Load
Pay per load. No management fees. We pass our savings on to our
customers.
19. TEANA Member
To abide by all federal, province, and state laws
and regulations that govern expediting in the
transportation industry and to conduct ourselves
according to the highest ethical standards.
To provide to customers the highest degree of
professional courtesy and to disseminate only
information known to be accurate and correct.
To fully define and disclose all terms and
conditions of the expediting agreement
presented to the customer. We further pledge to
abide by them.
To practice, in the conduct of our business, the
highest ethical standards by creating an
environment of honesty, integrity, respect, and
responsibility.
The General Tenets for TEANA’s Code of Ethics:
20. WBENC Certified
The Women's Business Enterprise National Council (WBENC), founded in 1997, is the
largest third-party certifier of businesses owned controlled, and operated by women
in the United States. WBENC, a national 501(c)(3) non-profit, partners with 14
Regional Partner Organizations to provide its national standard of certification to
women-owned businesses throughout the country. WBENC also is the nation's
leading advocate of women-owned businesses as suppliers to America's
corporations.