1. Pushpinder Kaur Phone: 0450223791
11/9 Streatham Street, Beckenham · WA 6107 Email: kaurpushpinder21@gmail.com
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PROFESSIONAL STRENGHTS
I possess excellent technical skills, a flair for analysis and lateral thinking, and have the practical skills to bring projects to
fruition.My people skillsaresound,and have a record of providingleadership, vision and guidance to my team. I am capable
of developing strong working relationships with clients, colleagues with strong written and verbal skills.
PROFESSIONAL EXPERIENCE
I have enjoyed a solid and successful career as an ITprofesssional and gained experience with major organisations in India
before migratingto Australia.Prior to migratingto Australia in April 2014,I worked in India where I gained experience with
various organisationssuch as VioletInfoTech Pty. Ltd and GGS Communications.I progressed steadily,gaininga thorough
groundingin information technology, and roseinto middlemanagement.
In 2008, my firstappointment was with Violet InfoTech in India as the projectdeveloper. They contracted me for their major
IT project - School Management System across thestate as a project developer.
In 2010, I joined GGS Communications as a team leader of their Telecommunications team. Their communications needs
were particularly difficultbecausethey operate all their services fromIndia to Australia requiringthe full rangeof moder n
communications facilities.
In Australia,I joined fSpaceco-workingas an intern and create their developed/test website and provided recommendations
to improve Wi-Fi performanceand social media activities.
After finishingmy degree I joined BMR innovation in the capacity of an IT supportpersonnel. Duringthis time I have also been
working as a Customer serviceattendant at Caltex.
SKILLS AND ATTRIBUTES
― Strong team member able to motivate others to achieve their best.
― Exceptional communication and interpersonal skills; liaise with co-workers and clients to ensure specifications met
customer satisfaction.
― Advanced knowledge in computer skills across various applications.
― Resourceful, analytical and detail-driven individual with capabilities to complete multiple tasks within deadlines.
― Organised and skilled time manager proficient at scheduling tasks, thereby maintaining project deadlines.
― Outgoing; able to implement decisions and set effective priorities to achieve both immediate and long-term goals.
― Excellent track record of dependability and solid professional standards,maintain focus on accomplishing duties in a
timely and professional manner.
― Lateral thinker with innovative problem solving abilities
PROFESSIONAL QUALIFICATIONS
Masters in Management Information System
Edith Cowan University 2016
Masters and Bachelors in Computer Applications
RIMT University 2012, 2009
PROFESSIONAL EXPERIENCE
BMR Innovations| Volunteer work - IT support Currently working
Key Responsibilities & Achievements:
― Prepared developed/test website for the company in WIX.
― Analysethe required information.

2. Pushpinder kaur Phone: 0450223791 • Email: kaurpushpinder21@gmail.com
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― ProvideIT support.
fSpace Co-working Space | Internship 2015-2016
Key Responsibilities & Achievements:
I was lead for the development of the Website using JOOMLA CMS
― Gathered requirements from business units;
― Communicated requirements to sponsors,and team members;
― Defined and scoped projects efficiently;
― Testing the solution to validateprojectobjectives.
― Verified that the implementation solution meets the business requirements;
― Documented project’s technical requirements;
― Prepare the clientreport and capstoneproject final report.
― Effectively delegate the work in the team members.
Violet InfoTech Pty. Ltd., India | Intern 2012
Key Responsibilities & Achievements:
― Gathered requirements from business units;
― Communicated requirements to sponsors,and team members;
― Defined and scoped projects efficiently;
― Develop and document styleguidelines for web sitecontent.
― Write and design page content.
― Identify problems uncovered by testing or customer feedback, and correct problems to appropriatepersonnel for
correction.
GGS Communications, India | (Telecommunication department) Team leader 2010- 2014
Key Responsibilities & Achievements:
― Preparingdaily workloadsfor staff & coordinatingthe daily allocation of work.
― Motivatingthe team to achievehigh standards and targets.
― Handlingnew clientenquiries.
― Dealingwith and resolvingproblems and issues on a daily basis.
― Monitoring& reporting on standards & performance targets.
― Arranging& chairing weekly team meetings, focusingon targets & achievements.
― Implementing new initiatives.
― Mentoring and trainingjunior and new staff
― Ensuringall administrativeand ITrecords were entered and updated correctly.
ADDITIONAL EXPERIENCE
Role Organisation Period
Customer Service Attandant Caltex Oct 2016 – Present
Hospitality Hilton Hotel 2014 – 2015
PROFESSIONAL MEMBERSHIP
Australian Computer Society (ACS)
REFERENCES
*Reference can be provided on request.