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Let's focus more on Quality and less on Testing by Joel Montvelisky
1.
© PractiTest 2020 Let’s
Focus More on Quality and Less on Testing Joel Montvelisky PractiTest - Chief Solution Architect
2.
© PractiTest 2020 It’s
after lunch time
3.
© PractiTest 2020 We
need a quick ENERGIZER!
4.
© PractiTest 2020 Energizer! 1.
Get up - stretch up & touch the sky 2. Stretch down – bend down & touch your toes 3. Sit down - thanks God! 4. Take 3 deep breaths – each exhalation relax your shoulders 5. One last breath – exhale a deep hhuummm
5.
© PractiTest 2020
6.
© PractiTest 2020 About
Me! QA / Testing (last 22 years) - Tester - QA Manager - Blogger / Podcaster - Speaker - Consultant - Solution Architect PractiTest - Chief Solution Architect Joel Montvelisky Follow: @joelmonte Other Stuff - Testing 1-on-1 Podcast - State of Testing™ - Online Test Conference
7.
© PractiTest 2020
8.
© PractiTest 2020 Why
should you listen to me?
9.
© PractiTest 2020 As
part of my Job I get to travel a lot and talk to tons of testers worldwide...
10.
© PractiTest 2020
11.
© PractiTest 2020
12.
© PractiTest 2020 I
have also been running the State of Testing Survey for 6 years now...
13.
© PractiTest 2020 Let’s
get started! With a Question…
14.
© PractiTest 2020 What
Value Do You Provide to Your Company?
15.
© PractiTest 2020 What
Value Do You Provide to Your Company? • What decisions do you help make? • How do you change the way your company delivers products? • If you were not there, what would be different?
16.
© PractiTest 2020 Software
Development is undergoing a constant Evolution
17.
© PractiTest 2020
18.
© PractiTest 2020 Waterfall
– V – W Models
19.
© PractiTest 2020 Waterfall
– V – W Models ● Requirements are ”ready” and “complete” ● Dev & Testing work separately ● Work based on Cycles converging into a Big Release ● Products are shipped to “someone” outside the team ● Feedback comes via 3rd or 4th sources
20.
© PractiTest 2020 Waterfall
– V – W Models Objective of the Testing Team: Find all the bugs before releasing the product. Ensuring the final product has reached the desired levels of quality and stability.
21.
© PractiTest 2020 Iterative
/ Agile Models
22.
© PractiTest 2020 ●
Dev & Test work as an Integrated group ● User stories are elaborated by the team ● Devs “should” take a more active part in testing ● Short sprints, faster delivery and feedback ● Products are shipped to someone outside the team ● Feedback via 3rd or 4th sources Iterative / Agile Models
23.
© PractiTest 2020 Iterative
/ Agile Models Objective of the Testing Team: Work together with Dev to test and deliver products quickly, receive feedback from the field, and continue the development process.
24.
© PractiTest 2020 How
we got to DevOps?
25.
© PractiTest 2020
26.
© PractiTest 2020 DevOps Feels
a lot like Agile but… ● We are in charge of deploying and running the product in our production environments ● We do not need to wait or ask others to get feedback on the product – we can measure it directly from usage ● Cost of releasing bugs to production is radically reduced
27.
© PractiTest 2020 DevOps Objective
of the Testing Team: Work with Dev to release quickly, enabling stability on the deployment process, engineering fast feedback from production.
28.
© PractiTest 2020 Back
to our “evolution”
29.
© PractiTest 2020 Modern
Testing
30.
© PractiTest 2020 Modern
Testing - MT Originally defined by Alan Page and Brent Jensen in the AB Testing Podcast http://moderntesting.org
31.
© PractiTest 2020
32.
© PractiTest 2020 MT
– Mission Statement Accelerate the Achievement of Shippable Quality
33.
© PractiTest 2020 MT
7 Principles (1/2) 1. Our Priority is Improving the Business. 2. We accelerate the team, and use models like Lean Thinking and Theory of Constraints to help identify, prioritize and mitigate bottlenecks from the system. 3. We are a force of continuous improvement, helping the team adapt and optimize in order to succeed, rather than providing a safety net to catch failures. 4. We care deeply about the quality culture of our team, and we coach, lead and nurture the team towards a more mature quality culture.
34.
© PractiTest 2020 MT
7 Principles (2/2) 5. We believe that the customer is the only one capable to judge and evaluate the quality of our product. 6. We use data extensively to deeply understand customer usage and then close the gaps between product hypotheses and business impact 7. We expand testing abilities and knowledge across the team; understanding that this may reduce (or eliminate) the need for a dedicated testing specialist.
35.
© PractiTest 2020 MT
– Mission Statement (second look) Accelerate the Achievement of Shippable Quality Testing Quality Assurance
36.
© PractiTest 2020 What
does this mean to me and my team tomorrow?
37.
© PractiTest 2020 Focus
on Quality Not on Testing!
38.
© PractiTest 2020
39.
© PractiTest 2020 User
Story Validation
40.
© PractiTest 2020 User
Story Validation 1. Generate MVPs – release small and get validation quickly 2. Define measurable success criteria for production 3. Define correct instrumentation for monitoring purposes
41.
© PractiTest 2020 User
Story Validation 4. Detect conflicts and inconsistencies with other product areas 5. Ensure usability and accessibility 6. Capture inputs from all other departments (support, sales, customer success, etc)
42.
© PractiTest 2020 Bring
“customers” into the Process
43.
© PractiTest 2020 Bring
“customers” into the process 1. Take part of calls and visits with support, services, sales, etc. 2. Create “Personas” for the Development process 3. When possible, bring data for use in development
44.
© PractiTest 2020 Test
Training and Coaching
45.
© PractiTest 2020 Test
Training and Coaching 1. Test Training for New Developers 2. Test process definition 3. Pair testing sessions with developers 4. Test pre-briefings and de-briefings with developers
46.
© PractiTest 2020 Test
Enablement for Devs
47.
© PractiTest 2020 Test
Enablement for Devs 1. Testing cookbooks 2. Test Environment generation ○ Readily available dockers ○ Realistic data and setup 3. Test artifacts development ○ Checklists ○ Heuristics ○ Sanity / Smoke scenarios
48.
© PractiTest 2020 Deployment
and Release Process
49.
© PractiTest 2020 Deployment
and Release Process 1. Release risk assessments 2. Staged process and milestones definition 3. Deployment and rollback design and testing 4. Scheduling and notification process
50.
© PractiTest 2020 Production
Analytics
51.
© PractiTest 2020 Production
Analytics 1. Instrumentation planning and testing 2. Feature-validation analytics 3. Dashboards & alerts generation ○ Product Health dashboards ○ Strategic Customer dashboards
52.
© PractiTest 2020 Coordination
with External Teams
53.
© PractiTest 2020 Coordination
with External Teams 1. Gather inputs and needs 2. Generate Information flows 3. What teams? ○ Program/Project Management ○ Support ○ Documentation ○ Services ○ Customer Success ○ Sales etc
54.
© PractiTest 2020
55.
© PractiTest 2020 What
Value Do You Provide to Your Company? Back to our Original Question:
56.
© PractiTest 2020 What
Value Do You Provide to Your Company? • What decisions do you help make? • How do you change the way your company delivers products? • If you were not there, what would be different?
57.
© PractiTest 2020 Focus
more on Quality and less on Testing
58.
© PractiTest 2020 Thank
you! joel@practitest.com @joelmonte http://qablog.practitest.com
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