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Math 110
     Brought to life with Addressable Minds



FINAL REPORT – DECEMBER 2011
    MUSICAL PERFORMERS
             Project Team
          R o b e r t A lb a n e s e
            J e n n if e r C h e n
                D a n J a ng
     A n d r ia n a X e n o p h o n t o s
Topics

dentify a business or social issue to which surveying
will get to the mind of the consumer


ddressable Minds… what is it, and how it works


eview the study process and the results and
conclusions
                       © 2011                    2
© 2011   3
Business Issue

here is an increased number in musical performers and collabs




ut….there are fewer people attending concerts



he music industry and it’s advertising to
new/prospective concert goers needs to know what
to say & how to say it to increase ticket sales.
                            © 2011                         4
                                                                4
About Addressable Minds
ddressable Minds is a scientific, actionable form of “predictive
consumer intelligence” for business and social issues accurately
defining consumer attitudes and preferences both stated and
unstated.


t has been described by Malcolm Gladwell and others as discovering
the “DNA of the Consumers Mind”.



his patented science created by Dr. Howard Moskowitz, author of
“Selling Blue Elephants” (Wharton Press) and the Wharton Business
School has achieved critical acclaim and financial success across:
– product design and development,
– consumer messaging,             © 2011                             5
Dr. Howard Moskowitz.
Addressable Minds Inventor, honored by the scientific community,...
                        • Is the Chairman of iNovum, a graduate of Queens College and
                          holds a Ph.D. in Experimental Psychology from Harvard
                             University.

                        • Won two of the most prestigious awards in market
                          research

                        • 2005 Charles Coolidge Parlin Marketing Research
                             Award
                             The “Nobel Prize” of Market Research, received only by
                             the pioneers of market research.
                             Recipients include Arthur Nielsen, George Gallup,
                             Michael Porter, David Ogilvy and Philip Kotler.

                        • 2010 Walston Chubb Award for Innovation across all
                          sciences, Sigma Xi, The Scientific Research Society,
                          international Awarded for Mind Genomics: The science
                          underlying the technology used in this Math 110 course.




 6                                   © 2011
Addressable Minds
   Cuts across traditional segmentation & detects hidden
preferences

                                                 Behavioral Segmentation
                                                  - Product Usage
                                                  - Brand Loyalty
                                                  - Attitudinal
                    Addressable Minds

                                                 Psychographic Segmentation
                                                  - Social Class
                                                  - Lifestyle Type
                                                  - Personality Type

                                                 Demographic Segmentation
                                                  - Age
                                                  - Gender
                                                  - Income

                                        © 2011                                7
Create Addressable Minds messaging for selling
             tickets to a concert
               IDENTIFY TARGET MARKET


             DEVELOP SURVEY QUESTIONS



                                             10 – 15 minutes
                          INTERNET
               SUY        IdeaMap™            SURVEY
                                                               Potential concert
                                                                     goers


   ANALYZED SURVEY RESULTS → Addressable Minds
   MARKET SEGMENTATION   MARKETING PHRASES        SEGMENTATION WIZARD




                                 © 2011                                    8
Addressable Minds’ underlying science
  uses standard Science and Mathematics
               IDENTIFY TARGET MARKET


             DEVELOP SURVEY QUESTIONS




                         INTERNET              SURVEY
               SUY                             SURVEY
                          IdeaMap™                  Potential concert goers
                                        Experimental Design –
                                        Stimulus/Response


   ANALYZED SURVEY RESULTS → Addressable Minds
                      Ordinary Least Squares    Discriminant Function
Conjoint analysis
                      Regression                Analysis

                               © 2011                                   9
A Survey Was Performed by the Team in the area of
               Musical Performers


 o serve as a learning vehicle for the application
 Addressable Minds to a practical business or social
 issue



 ufficient to show the power of the method



                       © 2011                    10
Creating Categories for the Survey

   For the survey, our group decided to make each
    category a genre of music with the elements
    inspired by that genre.

   This process made it easier to develop elements
    that would best tailor to different potential
    concert goers and music fans.



     11                  © 2011
Category One: Ballads




             E x a m p le o f E le m e n t s
          Live Soulful, Passionate Performance

Cool, calm, collected singers with passion for their music


                           © 2011                         12
Category Two: Dance/House Music




      E x a m p le o f E le m e n t s
  Music makes you want to get on your feet

Members are well-known DJs and know how to
             make a © 2011 beat
                     good                     13
Category Three: Rap Music




            E x a m p le o f E le m e n t s
Rags to riches background of members...making them
                   ideal role models
The group has the ability to free style...there is never a
                      dull moment
                           © 2011                             14
Category Four: Rock Music




             E x a m p le o f E le m e n t s
Members are multi-talented...from singing to playing guitar

  The group is known by a signature look and trademark


                           © 2011                         15
Category Five: HipHop/Pop Music




            E x a m p le o f E le m e n t s
Music is catchy...makes you want to listen to it over and
                       over again
 Performers have the ability to not only sing but dance
                          © 2011                             16
Category Six: Country Music




            E x a m p le o f E le m e n t s
The lyrics have a persona vibe and are self composed

     Performances provide a sense of belonging

                        © 2011                          17
SURVEY OVERVIEW
                                (1 of 2)



   An Addressable Minds Survey is a survey of key ideas for
    concert ticket advertising to prospects

   Survey conducted on November 6, 2011 :
◦ Population Ages 18 and over of Males/Females across the US

   The team created key marketing and advertising messaging
    with the intent to entice the survey taker to buy tickets to
    attend a concert.




                                © 2011                         18
SURVEY OVERVIEW
                                (2 of 2)




   53 Individuals responded

   Assess two major aspects of messages
◦ Does it convince a prospect to buy?
◦ How does it make the prospect feel?

   Data reveals the mind-sets of respondents across the
    United States, as well as ‘what works, what doesn’t’




                                © 2011                     19
T h e S u r v e y b e g in s w it h a n o r ie n t a t io n s c r e e n




                                © 2011                                    20
E a c h r e s p o n d e n t e v a lu a t e s 4 8 u n iq u e c o m b in a t io n s o f
                                     e le m e n t s
                         F ir s t o n o v e r a ll in t e r e s t




                                       © 2011                                   21
T h e n s e le c t s a s in g le e m o t io n




                   © 2011                       22
R E S U L TS



  What convinces?

What drives feelings?



         © 2011         23
Total Panel – Interested in performers’ backgrounds. Not concerned with genders
                                   of members.

                             1) How likely are you to go to this resort?
                                                                                              Sorted by
                          <-- Not likely at all            Very likely - ->
                                                                                                Total
                       1      2       3      4   5      6       7     8     9
                                                                                               Sample
                  Sorted by Total Sample : Highlighted >+9 winners & <-9 losers


                                                                                  Base Size      53
                                                                                   Constant      41

                                                                                                 14
   Rags to riches background of members...making them ideal role models
   Music is catchy...makes you want to listen to it over and over again                          13
   Music that makes you want to get on your feet                                                 8
   The group has the ability to free style...there is never a dull moment                        7
   Music makes adrenaline rush                                                                   7
   The group knows how to produce beats with a good flow                                         7
   The lyrics have a persona vibe and are self composed                                          6
   Members perform acoustically to focus on natural talents                                      -2

   Strong, powerful performances                                                                 -3

   The group is known by a signature look and trademark                                          -3

   Their appearance recreates thoughts of their genre                                            -4

   Have three to seven members to allow a vocal range                                            -5

   Music is performed in hot club-like venues                                                    -9

                                                                                                -12
   Consists of single gendered members to give off a more distinct style
                                                     © 2011                                               24
The Total Panel’s Interest is Different From That in Each of Two Identified
                                     Segments
                         1) How likely are you to go to this resort?                                               Performance
                                                                                          Sorted by
                      <-- Not likely at all            Very likely - ->                                                and
                                                                                            Total   Music Lovers    Performers
                   1      2       3      4   5      6       7     8     9
                                                                                           Sample                    Seekers
              Sorted by Total Sample : Highlighted >+9 winners & <-9 losers

                                                                              Base Size      53          30            23
                                                                               Constant      41          45            34
                                                                                             14          20            6
Rags to riches background of members...making them ideal role models
Music is catchy...makes you want to listen to it over and over again                         13           2            27
Music that makes you want to get on your feet                                                 8           9            6
The group has the ability to free style...there is never a dull moment                        7          16            -5
Music makes adrenaline rush                                                                   7           1            14
The group knows how to produce beats with a good flow                                         7          18            -8
The lyrics have a persona vibe and are self composed                                          6          11            -0
Members are good lyricists                                                                    6          10            -0
Cool, calm, collected singers with a passion for their music                                  6          14            -6
Performers have the ability to not only sing but dance                                        5          -3            15
A live soulful, passionate performance                                                        5           1            9
Members are multi-talented...from singing to playing guitar                                   4          -4            15
Performers are able to hype the audience                                                      2          -4            10
Well choreographed performances                                                               1          -6            10
Attractive, clean cut and polished members                                                    1           9           -11
No distinct lead singer...all members are known                                               0          10           -11
Performances provide a sense of belonging                                                    -0           7            -9
Members are well-known DJs and know how to make a good beat                                  -2         -12            12
Have three to seven members to allow a vocal range                                           -5          -0           -11
Music is performed in hot club-like venues                                                   -9          -6           -13
                                                                                            -12          -7           -18
                                                                                                                      25
Consists of single gendered members to give off a more distinct 2011
                                                             © style
There are two unique segments
  Different Preferences – Different Approach




Music Lovers                    Appreciators of Talent
                                  and Performance
   57%
                                         43%

  Messaging for one isn’t necessary going to
  appeal to the other…and could actually hurt

                      © 2011                        26
Music Lovers




                      In t e r e s t s :
      Performers have a “rags to riches” background

Music is self composed and makes you want to get on your
                             feet
  Singers have passion for music and are good lyricists.


                          © 2011                       27
Music Lovers (Seg1) – Interested in the components in the music. Not concerned
                            with individual talents.



                         1) How likely are you to go to this resort?
                                                                                                                     Appreciators of
                      <-- Not likely at all            Very likely - ->                       Sorted by     Music      Talent and
                   1      2       3      4   5      6       7     8     9                    Total Sample   Lovers    Performance
              Sorted by Total Sample : Highlighted >+9 winners & <-9 losers

                                                                                 Base Size       53          30           23
                                                                                  Constant       41          45           34
                                                                                                 14          20            6
Rags to riches background of members...making them ideal role models
The group knows how to produce beats with a good flow                                             7          18            -8
The group has the ability to free style...there is never a dull moment                            7          16            -5
Cool, calm, collected singers with a passion for their music                                      6          14            -6
The lyrics have a persona vibe and are self composed                                              6          11            -0
Members are good lyricists                                                                        6          10            -0
No distinct lead singer...all members are known                                                   0          10           -11
Attractive, clean cut and polished members                                                        1           9           -11
Music that makes you want to get on your feet                                                     8           9            6
                                                                                                  4           8            -0
Performances are captivating...makes you feel as if performers are speaking to you
Performances provide a sense of belonging                                                         -0          7            -9
The members have a down to Earth personality                                                       2          4            -1
                                                                                                 -12          -7          -18
Consists of single gendered members to give off a more distinct style
Performers build a connection with fans                                                           -2          -9          8
Members are well-known DJs and know how to make a good beat                                       -2         -12          12
                                                             © 2011                                                      28
Appreciators of Talent and Performances




                     In t e r e s t s :
      Music is catchy and makes adrenaline rush

 Performers are multi-talented and have ability to hype
                        audience.
Performances are passionate and well choreographed.


                         © 2011                            29
Appreciators of Talent and Performances(Seg2) Interested in talent of
               performers. Not concerned with musical components.


                         1) How likely are you to go to this resort?
                                                                                                                   Appreciators of
                      <-- Not likely at all            Very likely - ->                    Sorted by
                                                                                                       Music Lovers Talent and
                   1      2       3      4   5      6       7     8     9                 Total Sample              Performance
              Sorted by Total Sample : Highlighted >+9 winners & <-9 losers

                                                                              Base Size        53            30           23
                                                                               Constant        41            45           34
Music is catchy...makes you want to listen to it over and over again                           13             2           27
Members are multi-talented...from singing to playing guitar                                     4            -4           15
Performers have the ability to not only sing but dance                                          5            -3           15
                                                                                               7             1            14
Music makes adrenaline rush
Members are well-known DJs and know how to make a good beat                                    -2           -12            12
Well choreographed performances                                                                 1            -6            10
Performers are able to hype the audience                                                        2            -4            10
A live soulful, passionate performance                                                          5             1            9
Performers build a connection with fans                                                        -2            -9            8
The group knows how to produce beats with a good flow                                           7            18            -8
Performances provide a sense of belonging                                                      -0             7            -9
Attractive, clean cut and polished members                                                      1             9           -11
Have three to seven members to allow a vocal range                                             -5            -0           -11
No distinct lead singer...all members are known                                                 0            10           -11
Music is performed in hot club-like venues                                                     -9            -6           -13
                                                                                              -12            -7           -18
Consists of single gendered members to give off a more distinct style

                                                              © 2011                                                     30
The “Segmentation Wizard” is a 30 second shortcut survey that is
  extracted from the 15 minute survey and identifies the segment
                  membership of that individual

                  IDENTIFY TARGET MARKET


                 DEVELOP SURVEY QUESTIONS



                                                   10 – 15 minutes
                               INTERNET
                  SUY                                 SURVEY
                                IdeaMap™
                                                            Potential concert goers




       ANALYZED SURVEY RESULTS → Addressable Minds
                                                     SEGMENTATION WIZARD
Segmentation Wizard consists of 3 or 4 elements identified
  in the in-depth 10 – 15 minute survey
                                      © 2011                                31
The Musical Performers Segmentation Wizard– Online
                     example

   The Segmentation Wizard is a short survey with the
questions derived from the full survey to identify segment
                      membership




    http://mjiweb.com/mjitt/QC_Fall2011_Musical/index.htm



                            © 2011                          32
33   © 2011
34   © 2011
35   © 2011
36   © 2011
37   © 2011
Conclusions

 ddressable Minds discovered two segments that describe two
 different types of potential concert goers.


 ith this information, we can effectively increase ticket sales by
 catering to the different preferences that the potential concert
 goers have.


 o have a full concert and maximize the ticket sales, we can tailor
 to the two segments and attempt not to turn either segment off.


38                             © 2011
© 2011   39

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Musical Performers Final Report.ppt

  • 1. Math 110 Brought to life with Addressable Minds FINAL REPORT – DECEMBER 2011 MUSICAL PERFORMERS Project Team R o b e r t A lb a n e s e J e n n if e r C h e n D a n J a ng A n d r ia n a X e n o p h o n t o s
  • 2. Topics dentify a business or social issue to which surveying will get to the mind of the consumer ddressable Minds… what is it, and how it works eview the study process and the results and conclusions © 2011 2
  • 4. Business Issue here is an increased number in musical performers and collabs ut….there are fewer people attending concerts he music industry and it’s advertising to new/prospective concert goers needs to know what to say & how to say it to increase ticket sales. © 2011 4 4
  • 5. About Addressable Minds ddressable Minds is a scientific, actionable form of “predictive consumer intelligence” for business and social issues accurately defining consumer attitudes and preferences both stated and unstated. t has been described by Malcolm Gladwell and others as discovering the “DNA of the Consumers Mind”. his patented science created by Dr. Howard Moskowitz, author of “Selling Blue Elephants” (Wharton Press) and the Wharton Business School has achieved critical acclaim and financial success across: – product design and development, – consumer messaging, © 2011 5
  • 6. Dr. Howard Moskowitz. Addressable Minds Inventor, honored by the scientific community,... • Is the Chairman of iNovum, a graduate of Queens College and holds a Ph.D. in Experimental Psychology from Harvard University. • Won two of the most prestigious awards in market research • 2005 Charles Coolidge Parlin Marketing Research Award The “Nobel Prize” of Market Research, received only by the pioneers of market research. Recipients include Arthur Nielsen, George Gallup, Michael Porter, David Ogilvy and Philip Kotler. • 2010 Walston Chubb Award for Innovation across all sciences, Sigma Xi, The Scientific Research Society, international Awarded for Mind Genomics: The science underlying the technology used in this Math 110 course. 6 © 2011
  • 7. Addressable Minds Cuts across traditional segmentation & detects hidden preferences Behavioral Segmentation - Product Usage - Brand Loyalty - Attitudinal Addressable Minds Psychographic Segmentation - Social Class - Lifestyle Type - Personality Type Demographic Segmentation - Age - Gender - Income © 2011 7
  • 8. Create Addressable Minds messaging for selling tickets to a concert IDENTIFY TARGET MARKET DEVELOP SURVEY QUESTIONS 10 – 15 minutes INTERNET SUY IdeaMap™ SURVEY Potential concert goers ANALYZED SURVEY RESULTS → Addressable Minds MARKET SEGMENTATION MARKETING PHRASES SEGMENTATION WIZARD © 2011 8
  • 9. Addressable Minds’ underlying science uses standard Science and Mathematics IDENTIFY TARGET MARKET DEVELOP SURVEY QUESTIONS INTERNET SURVEY SUY SURVEY IdeaMap™ Potential concert goers Experimental Design – Stimulus/Response ANALYZED SURVEY RESULTS → Addressable Minds Ordinary Least Squares Discriminant Function Conjoint analysis Regression Analysis © 2011 9
  • 10. A Survey Was Performed by the Team in the area of Musical Performers o serve as a learning vehicle for the application Addressable Minds to a practical business or social issue ufficient to show the power of the method © 2011 10
  • 11. Creating Categories for the Survey  For the survey, our group decided to make each category a genre of music with the elements inspired by that genre.  This process made it easier to develop elements that would best tailor to different potential concert goers and music fans. 11 © 2011
  • 12. Category One: Ballads E x a m p le o f E le m e n t s Live Soulful, Passionate Performance Cool, calm, collected singers with passion for their music © 2011 12
  • 13. Category Two: Dance/House Music E x a m p le o f E le m e n t s Music makes you want to get on your feet Members are well-known DJs and know how to make a © 2011 beat good 13
  • 14. Category Three: Rap Music E x a m p le o f E le m e n t s Rags to riches background of members...making them ideal role models The group has the ability to free style...there is never a dull moment © 2011 14
  • 15. Category Four: Rock Music E x a m p le o f E le m e n t s Members are multi-talented...from singing to playing guitar The group is known by a signature look and trademark © 2011 15
  • 16. Category Five: HipHop/Pop Music E x a m p le o f E le m e n t s Music is catchy...makes you want to listen to it over and over again Performers have the ability to not only sing but dance © 2011 16
  • 17. Category Six: Country Music E x a m p le o f E le m e n t s The lyrics have a persona vibe and are self composed Performances provide a sense of belonging © 2011 17
  • 18. SURVEY OVERVIEW (1 of 2)  An Addressable Minds Survey is a survey of key ideas for concert ticket advertising to prospects  Survey conducted on November 6, 2011 : ◦ Population Ages 18 and over of Males/Females across the US  The team created key marketing and advertising messaging with the intent to entice the survey taker to buy tickets to attend a concert. © 2011 18
  • 19. SURVEY OVERVIEW (2 of 2)  53 Individuals responded  Assess two major aspects of messages ◦ Does it convince a prospect to buy? ◦ How does it make the prospect feel?  Data reveals the mind-sets of respondents across the United States, as well as ‘what works, what doesn’t’ © 2011 19
  • 20. T h e S u r v e y b e g in s w it h a n o r ie n t a t io n s c r e e n © 2011 20
  • 21. E a c h r e s p o n d e n t e v a lu a t e s 4 8 u n iq u e c o m b in a t io n s o f e le m e n t s F ir s t o n o v e r a ll in t e r e s t © 2011 21
  • 22. T h e n s e le c t s a s in g le e m o t io n © 2011 22
  • 23. R E S U L TS What convinces? What drives feelings? © 2011 23
  • 24. Total Panel – Interested in performers’ backgrounds. Not concerned with genders of members. 1) How likely are you to go to this resort? Sorted by <-- Not likely at all Very likely - -> Total 1 2 3 4 5 6 7 8 9 Sample Sorted by Total Sample : Highlighted >+9 winners & <-9 losers Base Size 53 Constant 41 14 Rags to riches background of members...making them ideal role models Music is catchy...makes you want to listen to it over and over again 13 Music that makes you want to get on your feet 8 The group has the ability to free style...there is never a dull moment 7 Music makes adrenaline rush 7 The group knows how to produce beats with a good flow 7 The lyrics have a persona vibe and are self composed 6 Members perform acoustically to focus on natural talents -2 Strong, powerful performances -3 The group is known by a signature look and trademark -3 Their appearance recreates thoughts of their genre -4 Have three to seven members to allow a vocal range -5 Music is performed in hot club-like venues -9 -12 Consists of single gendered members to give off a more distinct style © 2011 24
  • 25. The Total Panel’s Interest is Different From That in Each of Two Identified Segments 1) How likely are you to go to this resort? Performance Sorted by <-- Not likely at all Very likely - -> and Total Music Lovers Performers 1 2 3 4 5 6 7 8 9 Sample Seekers Sorted by Total Sample : Highlighted >+9 winners & <-9 losers Base Size 53 30 23 Constant 41 45 34 14 20 6 Rags to riches background of members...making them ideal role models Music is catchy...makes you want to listen to it over and over again 13 2 27 Music that makes you want to get on your feet 8 9 6 The group has the ability to free style...there is never a dull moment 7 16 -5 Music makes adrenaline rush 7 1 14 The group knows how to produce beats with a good flow 7 18 -8 The lyrics have a persona vibe and are self composed 6 11 -0 Members are good lyricists 6 10 -0 Cool, calm, collected singers with a passion for their music 6 14 -6 Performers have the ability to not only sing but dance 5 -3 15 A live soulful, passionate performance 5 1 9 Members are multi-talented...from singing to playing guitar 4 -4 15 Performers are able to hype the audience 2 -4 10 Well choreographed performances 1 -6 10 Attractive, clean cut and polished members 1 9 -11 No distinct lead singer...all members are known 0 10 -11 Performances provide a sense of belonging -0 7 -9 Members are well-known DJs and know how to make a good beat -2 -12 12 Have three to seven members to allow a vocal range -5 -0 -11 Music is performed in hot club-like venues -9 -6 -13 -12 -7 -18 25 Consists of single gendered members to give off a more distinct 2011 © style
  • 26. There are two unique segments Different Preferences – Different Approach Music Lovers Appreciators of Talent and Performance 57% 43% Messaging for one isn’t necessary going to appeal to the other…and could actually hurt © 2011 26
  • 27. Music Lovers In t e r e s t s :  Performers have a “rags to riches” background Music is self composed and makes you want to get on your feet Singers have passion for music and are good lyricists. © 2011 27
  • 28. Music Lovers (Seg1) – Interested in the components in the music. Not concerned with individual talents. 1) How likely are you to go to this resort? Appreciators of <-- Not likely at all Very likely - -> Sorted by Music Talent and 1 2 3 4 5 6 7 8 9 Total Sample Lovers Performance Sorted by Total Sample : Highlighted >+9 winners & <-9 losers Base Size 53 30 23 Constant 41 45 34 14 20 6 Rags to riches background of members...making them ideal role models The group knows how to produce beats with a good flow 7 18 -8 The group has the ability to free style...there is never a dull moment 7 16 -5 Cool, calm, collected singers with a passion for their music 6 14 -6 The lyrics have a persona vibe and are self composed 6 11 -0 Members are good lyricists 6 10 -0 No distinct lead singer...all members are known 0 10 -11 Attractive, clean cut and polished members 1 9 -11 Music that makes you want to get on your feet 8 9 6 4 8 -0 Performances are captivating...makes you feel as if performers are speaking to you Performances provide a sense of belonging -0 7 -9 The members have a down to Earth personality 2 4 -1 -12 -7 -18 Consists of single gendered members to give off a more distinct style Performers build a connection with fans -2 -9 8 Members are well-known DJs and know how to make a good beat -2 -12 12 © 2011 28
  • 29. Appreciators of Talent and Performances In t e r e s t s : Music is catchy and makes adrenaline rush Performers are multi-talented and have ability to hype audience. Performances are passionate and well choreographed. © 2011 29
  • 30. Appreciators of Talent and Performances(Seg2) Interested in talent of performers. Not concerned with musical components. 1) How likely are you to go to this resort? Appreciators of <-- Not likely at all Very likely - -> Sorted by Music Lovers Talent and 1 2 3 4 5 6 7 8 9 Total Sample Performance Sorted by Total Sample : Highlighted >+9 winners & <-9 losers Base Size 53 30 23 Constant 41 45 34 Music is catchy...makes you want to listen to it over and over again 13 2 27 Members are multi-talented...from singing to playing guitar 4 -4 15 Performers have the ability to not only sing but dance 5 -3 15 7 1 14 Music makes adrenaline rush Members are well-known DJs and know how to make a good beat -2 -12 12 Well choreographed performances 1 -6 10 Performers are able to hype the audience 2 -4 10 A live soulful, passionate performance 5 1 9 Performers build a connection with fans -2 -9 8 The group knows how to produce beats with a good flow 7 18 -8 Performances provide a sense of belonging -0 7 -9 Attractive, clean cut and polished members 1 9 -11 Have three to seven members to allow a vocal range -5 -0 -11 No distinct lead singer...all members are known 0 10 -11 Music is performed in hot club-like venues -9 -6 -13 -12 -7 -18 Consists of single gendered members to give off a more distinct style © 2011 30
  • 31. The “Segmentation Wizard” is a 30 second shortcut survey that is extracted from the 15 minute survey and identifies the segment membership of that individual IDENTIFY TARGET MARKET DEVELOP SURVEY QUESTIONS 10 – 15 minutes INTERNET SUY SURVEY IdeaMap™ Potential concert goers ANALYZED SURVEY RESULTS → Addressable Minds SEGMENTATION WIZARD Segmentation Wizard consists of 3 or 4 elements identified in the in-depth 10 – 15 minute survey © 2011 31
  • 32. The Musical Performers Segmentation Wizard– Online example The Segmentation Wizard is a short survey with the questions derived from the full survey to identify segment membership http://mjiweb.com/mjitt/QC_Fall2011_Musical/index.htm © 2011 32
  • 33. 33 © 2011
  • 34. 34 © 2011
  • 35. 35 © 2011
  • 36. 36 © 2011
  • 37. 37 © 2011
  • 38. Conclusions ddressable Minds discovered two segments that describe two different types of potential concert goers. ith this information, we can effectively increase ticket sales by catering to the different preferences that the potential concert goers have. o have a full concert and maximize the ticket sales, we can tailor to the two segments and attempt not to turn either segment off. 38 © 2011
  • 39. © 2011 39

Notes de l'éditeur

  1. Traditional Segmentation : - Identify segments in database by behaviors, psycho-demographics - Create marketing messages … deliver them…hope they buy - These segments may seem homogeneous -- but minds are not These segments have minds that are HETEROGENEOUS Response-Based, Addressable Mind Segmentation - Expose customers to message vignettes by Experimental Design - Identify profoundly different mind-sets that pervade the customer base - Type a customer into a mind-set using ‘scratch test’ + data mining - For a person …. RIGHT MESSAGE, RIGHT EXPERIENCE