The purpose of NGO Benchmarking is to provide NGOs, as well as the donor community and the public at large, with an independent assessment based on a comprehensive set of perspectives, namely:
Dimensions of Best Practices:
Board of Trustees, Strategic Framework, Integrity Management, Communication and Public Image, Human Resources, Fund-Raising - Resources Allocation and Financial Controls, Outcomes, Operations and Continuous Improvement.
Contributors' Expectations:
Transparency, Efficiency, Effectiveness
Management Components:
System, Activities (Programmes/Projects), Human Resources, Finance
Continuous Improvement:
Plan, Do, Check, Act.