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-By
Shri. Khodave Dnyaneshwar Kumar
M.A. (English), M.Ed., SET (English & Education)
Shardabai Pawar College of Education for Women,
Shardanagar, Baramati, Dist - Pune
 Imparting or exchanging of
information by speaking, writing, or
using some other medium.
 Means of sending or receiving
information, such as telephone lines
or computers.
 Means of travelling or of transporting
goods, such as roads or railways.
 It is a Two-way process of reaching mutual
understanding, in which participants not only
exchange (encode-decode) information,
news, ideas and feelings but also create and
share meaning. In general, communication is
a means of connecting people

Read more:
http://www.businessdictionary.com/definitio
n/communication.html#ixzz3lJfkFEOY
To change behavior
To get action
To ensure understandingTo persuade
To get and give
Information
Communication is the process of sending and
receiving information among people…
SENDER RECEIVER
Feedback
receiver sender
Medium
Encode Decode
What is Communication
Writing
Most common ways to communicate
We need to improve communication... as
70 % of our communication efforts
are:
• misunderstood
• misinterpreted
• rejected
• distorted or
• not heard
Listening and Speaking are used a
lot…
9%
16%
30%
45%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Writing Reading Speaking Listening
… But not taught enough
9%
16%
30%
45%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Writing Reading Speaking Listening
Distortions in Communication
In order to have good
communication:
• Listen to Understand
• Understand before speaking
• Speak to be understood
• Seek understanding before
proceeding
• Repeat
A Good Algorithm
Why is communication
important
• Inspires confidence
• Builds respect in profession and
social life
• Helps make friends
• Develops a distinct personality
• Reveals your ability to others
Essentials of good communication
• Knowledge
–Spontaneity in conversation
–Level of conversation
• Organising your thoughts
• Participating in discussions
• Body Language
–Show v Tell
• Being a good listener
–Listening v hearing
Adding colour to communication
• Images – Describe,
relive
• Show, don’t tell
• Use audience’s
senses
– Sight
– Sound
– Touch
– Taste
– Smell
Improving communication
• Don’t use jargons
• Brevity
• Sincerity
• Don’t praise yourself
• Avoid argument
• Be tactful
• Silence
• Enunciation
– Clear, loud, syllables. Flexibility of tone
Ways to gain effective conversation
• Good use of English – avoid errors
• Improved vocabulary – overlook v
oversee
• Avoid old phrases
• Use humour
• Add interesting story
• Improve clarity of voice – practice
The 5-P‘s
• Prior
• Preparation
• Prevents
• Poor
• Performance
On Mobile – 9422519024
7588277277
Through E-mail: khodavedk@outlook.com
khodave@raja@gmail.com
dnyaneshwarkumar@yahoo.co.in
Visit my page -
https://www.facebook.com/raja.khodave

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Improving communication skill

  • 1. -By Shri. Khodave Dnyaneshwar Kumar M.A. (English), M.Ed., SET (English & Education) Shardabai Pawar College of Education for Women, Shardanagar, Baramati, Dist - Pune
  • 2.  Imparting or exchanging of information by speaking, writing, or using some other medium.  Means of sending or receiving information, such as telephone lines or computers.  Means of travelling or of transporting goods, such as roads or railways.
  • 3.  It is a Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people  Read more: http://www.businessdictionary.com/definitio n/communication.html#ixzz3lJfkFEOY
  • 4. To change behavior To get action To ensure understandingTo persuade To get and give Information
  • 5. Communication is the process of sending and receiving information among people… SENDER RECEIVER Feedback receiver sender Medium Encode Decode What is Communication
  • 6. Writing Most common ways to communicate
  • 7. We need to improve communication... as 70 % of our communication efforts are: • misunderstood • misinterpreted • rejected • distorted or • not heard
  • 8. Listening and Speaking are used a lot… 9% 16% 30% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Writing Reading Speaking Listening
  • 9. … But not taught enough 9% 16% 30% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Writing Reading Speaking Listening
  • 11.
  • 12.
  • 13.
  • 14. In order to have good communication: • Listen to Understand • Understand before speaking • Speak to be understood • Seek understanding before proceeding • Repeat A Good Algorithm
  • 15. Why is communication important • Inspires confidence • Builds respect in profession and social life • Helps make friends • Develops a distinct personality • Reveals your ability to others
  • 16.
  • 17. Essentials of good communication • Knowledge –Spontaneity in conversation –Level of conversation • Organising your thoughts • Participating in discussions • Body Language –Show v Tell • Being a good listener –Listening v hearing
  • 18.
  • 19. Adding colour to communication • Images – Describe, relive • Show, don’t tell • Use audience’s senses – Sight – Sound – Touch – Taste – Smell
  • 20. Improving communication • Don’t use jargons • Brevity • Sincerity • Don’t praise yourself • Avoid argument • Be tactful • Silence • Enunciation – Clear, loud, syllables. Flexibility of tone
  • 21. Ways to gain effective conversation • Good use of English – avoid errors • Improved vocabulary – overlook v oversee • Avoid old phrases • Use humour • Add interesting story • Improve clarity of voice – practice
  • 22. The 5-P‘s • Prior • Preparation • Prevents • Poor • Performance
  • 23.
  • 24.
  • 25.
  • 26. On Mobile – 9422519024 7588277277 Through E-mail: khodavedk@outlook.com khodave@raja@gmail.com dnyaneshwarkumar@yahoo.co.in Visit my page - https://www.facebook.com/raja.khodave