Executive succession remains a hot and contextual management topic. Hardly a day goes by that we don’t read about a CEO retiring, resigning or being asked to leave an organization. What, if any, role should an incumbent play in identifyng a worthy successor ? What wasy can the incumbent help prepare the successor for the CEO position? Noted management and leadership coach, Marshall Goldsmith in his book, Succession : Are your ready ? helps ready CEO’s prospective successors, and others for such a change in leadership.
This book is divided into four parts
• Preparing yourself
• Choosing your successor
• Coaching your successor
• Passing the Baton
Introduction to LPC - Facility Design And Re-Engineering
Succession-Are you Ready
1. Some Impressionistic takes from the book of
Marshall Goldsmith “Succession” ( Are your Ready)
by R. Ramakrishnan (Ramki)
ramaddster@gmail.com
2. About Mr. Marshall Goldsmith
Dr. Marshall Goldsmith is a world authority in helping successful leaders get even better – by
achieving positive, lasting change in behaviour: for themselves, their people and their teams.
In November 2009 Dr. Goldsmith was recognized as one of the fifteen most influential business
thinkers in the world in the bi-annual study sponsored by The (London) Times and Forbes. The
American Management Association named Marshall as one of 50 great thinkers and leaders who
have influenced the field of management over the past 80 years. He is one of only two educators
who have won the Institute of Management Studies Lifetime Achievement Award.
Dr. Goldsmith’s Ph.D. is from UCLA where he has been named one of the 75 great alumni of the
last 75 years. He teaches executive education at Dartmouth’s Tuck School and frequently speaks
at leading business schools. He is a Fellow of the National Academy of Human Resources
(America’s top HR honour) and his work has been recognized by almost every professional
organization in his field.
Mr.Marshall is one of a select few advisors who have been asked to work with over 120 major
CEOs and their management teams. He served on the Board of the Peter Drucker Foundation for
ten years. He has been a volunteer teacher for US Army Generals, Navy Admirals, Girl Scout
executives, International and American Red Cross leaders – where he was a National Volunteer of
the Year.
3. Prelude
Marshall Goldsmith writes here that a leader’s greatest challenge can be
knowing when it’s time to step aside. And just as challenging is the often
overlooked, frequently thorny question of how you step aside.
The goal would be, during the transition, for the departing leader to maintain his dignity
(many don’t), enjoy his final year or so in the office, and put his successor in a position
where he or she will have a great chance of winning.
This book offers candid advice on succession from the outgoing executive's perspective;
however Goldsmith doesn't focus on the strategic or technical issues.
This book is also not intended to be a human resources manual, so it doesn't address
succession planning and areas such as compensation, stock options, and other HR
concerns.
What this book does focus on are the behavioral concerns related to succession. This
book was written to help CEOs and any high-level professionals
Prepare for transition,
Choose a successor,
Coach their successor, and
Pass the baton.
Goldsmith stresses that too often succession is presented "as a dry, "check the boxes"
process during which seemingly robotic executives are only concerned with buzzwords
like strategic fit, core competencies, and long-term shareholder value."
In actual practice, though, he writes that the process of getting ready for succession is
often influenced by emotions as much as it is influenced by logic.
5. Slowing down and letting go is typically very difficult. If you
and the company are doing well, why would you want to quit
now? And if things aren't going so well, you won't want to
give up. Determining whether or not you are really ready for
succession is a critical first step in the process.
Make an honest assessment of what you will be letting go of.
You will need to cope with, among other things, a change in
compensation, status, power and authority, your
relationships, and your level of contribution.
Knowing that you will become a "lame duck" and a "former
CEO" is hard to accept. But it is a reality. Making peace with
this and learning how to deal with it will make things a lot
easier for everyone.
Slowing down & Letting go & moving on
6. Slowing down & Letting go & moving on
Don't worry about "finishing on a great note." Instead, make those
tough, unpopular decisions that are good for the company. Focus
on putting your successor in a position to succeed.
It will be critical to properly transition from you running the
company at full speed, to choosing and developing a successor, to
creating the rest of your life.
Goldsmith writes that from his learnings, the three most important
variables that executives identify in order to have a "great rest of
life" are:
Contribution,
Meaning, and
Happiness.
(Note that money, health and relationships are not listed as key
factors - because CEOs report that they are typically already doing
fine in these areas.)
7. Effectively letting go –Figure 1.1
In the middle of the transition process, you should begin to slow down. While
you are still working on leading the company, you are deeply involved in
developing your successor, and you begin focusing on creating the rest of
your life.
At the end of the process, you will need to stop leading the company, be
available (only if asked) to work on developing your successor, and primarily
focus on creating the rest of your life.
While figure 1-1 illustrates a process that theoretically could happen, figure
1-2 illustrates a process that actually does happen, and far too often. In
figure 1-2 the leader becomes focused on leading the company until the
bitter end, spends little time in developing his successor, and puts almost no
effort into creating the rest of his life
8. Trouble letting go-Figure 1.2
If you want to do a great job in creating a great transition,
look more like the leader in figure 1-1—less like the
leader in figure 1-2.
10. Choosing your Successor
The development of a great successor is one of the most
important accomplishments that a CEO can achieve. (What
message is sent to your leaders when you, as a CEO, cannot
develop your own successor?)
But should you develop an internal or an external successor?
Goldsmith lists some pros and cons for both but concludes
that "external CEOs come with extremely high risk and that
you should develop an internal resource if at all possible." A
cost-benefit analysis of the options is always a good idea.
You as CEO (and as a coach of your potential successor)
need to make certain that you really want this person to be
the next CEO. A lot of time, money and energy can be
wasted if this is not the case
11. Before the succession decision is made, it is critical that your
potential successor establish positive relationships with all
key stakeholders such as board members, her leadership
peer group, direct reports, and important customers and
suppliers. Utilize a critical stakeholder assessment in this
determination.
Everyone has areas of improvement need, and successor
CEOs are no different. And as with all people, for a potential
successor to achieve positive change, the deep motivation for
this change will have to come from inside him. And his
motivations must be for the right reasons.
An outside coach or CEO can help the successor achieve
authentic change, but they cannot make the successor
achieve authentic change. As Arnold Schwarzenegger noted,
"Nobody ever got muscles by watching me lift weights."
Choosing your Successor
13. The selection of an executive coach should be driven by the needs of
the company and those of the potential successor. Hire a coach who
specializes in those areas.
At the CEO level, most requests for coaching are behavioral - not
technical, functional, or strategic.
Some advantages of utilizing an outside coach include confidentiality
in collecting data, their credibility and capability, and a lack of time by
the CEO to commit to the coaching process.
Also, taking the lead in coaching the potential successor is often not
the best use of the CEO's time or talents.
As a leader, your successor needs to clearly understand - before
taking the job - how much CEO behavior matters to the people whom
they will be leading. If any one wants to be a great leader, they have to
"make peace" with watching what they say and observing how
their...for the rest of her career.
There is no "off" switch when they are around the people whom they
will be leading.
Choosing your Successor
14. Involve key stakeholders in the development of your successor
because he will need their support, they provide different
perspectives, he will learn from them, and it increases the
stakeholders' buy-in regarding the process and the candidate(s).
The more successful we become, the more we fall into the
superstition trap: "I behave this way. I am a successful CEO.
Therefore, I must be a successful CEO because I behave this
way." Don't fall into this trap. Your successor CEO will NOT
need to think, behave, and be like you in order to be successful.
Successful human beings tend to overweight our own strengths
and underweight our own weaknesses when evaluating others.
Many of us have a natural tendency to forgive even large errors
that resemble our weaknesses and to punish even small flaws
that occur in our area of strength.
Be conscious of this when evaluating others.
Choosing your Successor
15. Thank them for participating in the coaching process. Take the time to
acknowledge the value of their time. Express gratitude for their input.
Review strengths. Personally commit to continued effort in these areas
of strength, and express gratitude for the positive recognition.
Openly discuss desired areas for development. Sincerely apologize for
any mistakes that may have damaged the relationship in the past, and
commit to improve.
Solicit ideas for the future. Ask for specific suggestions that can help
ensure her improvement in targeted areas for change as well as
general suggestions that can help in her journey to becoming a great
CEO.
Make realistic commitments. Avoid overpromising. Commit to listen to
all ideas, consider every suggestion, and make a good faith effort to
do the best she can to improve.
Ask for their continued support. Let them know that she plans to follow
up and get ongoing ideas for suggestions. Communicate that positive,
lasting change is a process—not a program.
Involve Key Stakeholders
17. As CEO, be crystal clear when you are leaving and who your
successor will be. Also, how to announce this and how to
inform the successor CEO and key stakeholders is very
important.
As the CEO, you need to avoid the "buyer's remorse" that is
too common in the transition process. Once the final
commitment is made, let it go.
Give the key stakeholders all the credit for the successor
CEO's personal improvement. They (presumably) have been
a critical part of the development and selection process and
their efforts need to be recognized.
Show some class on the way out. Do whatever you can to
make your successor a winner. Get over your own ego.
Passing the Baton