Certified Facilitators and Coaches
Public Workshop
Mumbai: 16-17th Jan 2014
Bangalore: 30-31th Jan 2014
Building Robust Emotionally Intelligent Leadership: Emotional Intelligence
and Leadership Styles specifically designed for Senior Managers and
Leadership Teams

Emotional Intelligence
Emotional Intelligence has emerged over the last 20 years, in parallel to greater
knowledge about how the brain works – neuroscience - into an established science that
enables individuals to better manage their personalities, behaviours and innate skills
towards maximising personal performance and enabling the improved performance of
others. This is especially important for people in senior leadership roles.
Learning Outcomes
On completion of this programme, participants will be able to more effectively lead the
people around them to higher levels of individual and organizational performance, using
an understanding and practice of Emotionally Intelligent Leadership.
Specifically, participants completing this programme will be able to:
1. Demonstrate a greater understanding of EI & how it can positively impact the
performance of a leader and the people around him/her.
2. More effectively manage their own emotions and behaviours.
3. Improve various leadership style skills and be able to determine which leadership
style they should use in particular circumstances.
4. Use a coaching leadership style to apply coaching skills to drive people
development, performance, and culture.
5. Use new EI skills and leadership styles to influence required changes in the climate
and culture of their organisation.
Modules
Module 1: Leadership in the 21st Century: Raising Self Awareness and Inspirational Leadership
Module 2: Emotional Intelligence and Leadership Styles
Module 3: Shaping Culture - Creating a Performance Enhancing Culture
Duration
Two days live classes and two group coaching calls on action learning (one per fortnight)
Investment
Actual Cost: Rs 60,000/- plus ST
Early Bird 10 % discount (Up to 10 days from date of Workshop): Rs 54,000/- plus ST
3-5 Seats per Organisation: 5 % discount
6-8 Seats per Organisation: 7.5 % discount
Seats limited to 16 participants

Detailed Course Content
Module 1: Leadership in the 21st Century: Raising Self Awareness and Inspirational Leadership
 This session provokes learning and reflection on the changing demands of employees and the business environment in
a fast changing world and why this demands that we take a different attitude to leadership as a consequence.
 We also look at our default leadership characteristics and how neuroscience can help us learn to overcome negative
attributes.
 A questionnaire and group analysis provides participants with an opportunity to understand how they each learn best –
another step on the way to self-awareness.
 Importantly, this module focuses clearly on the ‘how to’ develop the desirable characteristics of an inspirational leader.
Module 2: Emotional Intelligence & Leadership Styles
 An introduction to Emotional Intelligence and how this breaks down into competencies related to Awareness and
Management of Self and Others.
 The module aims to create understanding of how the capabilities which underlie these competencies can combine to
characterise different leadership styles.
 Participants start to improve self-awareness by identifying EI strengths and development areas and also their natural
leadership styles and which styles they might wish to work on. We also discuss when, where and how to use the
different styles.
 This session looks at the basics behind coaching, how to develop skills for everyday use and how it can be used
effectively in line management. Applicable to any situation, attendees learn to use a simple coaching model to develop
awareness, responsibility and results!
Module 3: Shaping Culture - Creating a Performance Enhancing Culture
 We explain the relationship between leadership, climate and culture and the characteristics of a performance-enhancing
culture.
 Participants engage in an exercise to identify the actual and ideal culture of the organisation and then consider the role
of the leader and the individual in developing a performance-enhancing culture.
 This session provides more opportunities to hone your leadership coaching skills in a safe environment to prepare you
to use the coaching style in the work place.
 Also plan how you can continue to work together in pairs or teams to support each other in improving your coaching
capability in the future and help develop the whole organisation into a coaching culture.
Methodology
The programme is highly experiential and uses a combination of facilitation, coaching, learning
exercises, case studies, delegate examples, and discussion sessions. In the company of senior and
accomplished peers, participants develop the competence and confidence to use the various
principles and techniques demonstrated and used in the programme.

About Facilitator
Col Pavan Bakshi (Retd)
Col Pavan Bakshi (Retd) is a certified trainer from Army War College, Military College of
Telecom Engineering and has been a trainer in the prestigious Indian Military Academy,
Dehradun on leadership development, transition and crisis management.
Pavan is a leadership facilitator and coach and is:
 Certified Faculty of Leadershape, UK on building twenty first century leader’s by using
an integrated model of the Six Leadership Styles (Daniel Goleman), and building
emotional intelligence and GROW model.
 Certified on Marshall Goldsmith Stakeholder Centered Coaching: Guaranteed and
measurable Leadership Growth.
 Certified level 3 global faculty on Robin Sharma’s “Lead without a Title” system in India
and South Asia.
 Certified from Results Coaching Systems (Now NeuroLeadership Group) on “Results
Certificate on Coaching Skills”, “Coach Toolkit” (a set of tools to assist client’s stretch
their thinking, paradigms, improve EQ and performance) and Executive Coaching
(integration business and personal developmental needs).
 Certified Project Management Professional, from Project Management Institute.
He has been a master trainer with FranklinCovey,India and South Asia and facilitated workshops on Seven Habits of Highly Effective
People, Five Choices, Great Leaders, Great Teams and Great Results, Speed of Trust and 4 Disciplines of Execution. He has been a
master facilitator and assessor for certifying participants in being accredited as coaches from the Neuroleadership Group, India and
South Asia and recognised by ICF and conducted workshops in building Coaching Skills for Leader’s.
He has facilitated workshops and initiatives in companies like IBM, TAFE, Ericsson, Kodak Life Insurance, ING Life, Mahindra Finance,
Sundaram Finance, Godrej, Mastek , Tata Capital, GAIL, Advisory Board, Citrix India and Singapore, Ranbaxy, EMC, Broadcom, Syntel,
Akzo Nobel, HP, Target, British Gas, Cairns India, Sri Lanka Telecom, Aditya Birla Group, Honda Scooters, Fortis Hospitals, Glenmark,
Ericsson, JCB, Baxter,FIS, Capgemeni, Kuoni Travels among many other companies.
His coaching experience spans 700+ hours and extends from coaching senior executives in leadership positions in multinational
companies to large Indian corporate organisations in functional areas of sales, business development, operations, R & D, projects, supply
chain management and HR. He has also coached business heads in achieving business targets and their leadership development. Pavan
specialises in the field of performance, growth, leadership, crisis, transition and change management coaching. He is highly outcome
focussed and uses models and frameworks for working with executives within organisational contexts. His recent clients have been
Senior Vice President, Head R & D(Business & IT Consulting ),Vice President ,Marketing, MNC (Manufacturing), Senior Vice President
Production, (Manufacturing),National Head Supply Chain Management (Telecom Infrastructure), Head Operations (Mobile Networks),
Regional Head (Insurance), National Head Government Services(MNC Bank), Small Business Owners with turnovers from 50-200 Crores,
Head Infrastructure Projects( Real Estate).
In corporate life, he has also worked in prestigious organizations like Ascot Hotels and Resorts (Real Estate Company-A sister concern of
Mc Donald India), Bharti Airtel and Infratel Limited, Ericsson India Ltd and Viom Networks Ltd (A Tata Group Company) as Senior Vice
President, in national and leadership positions. He has been instrumental in the areas of business growth, managing transition, creating
and managing new business streams, lead and deploy mobile networks, managing merger and acquisitions.
He is a B Tech in Telecom and Electronics, Master in Strategy & Defense Studies, Madras University and done Executive MBA from XLRI,
Jamshedpur.