business environment micro environment macro environment.pptx
Herding cats - managing flexible working in time of difficulty (3)
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2. David Smith Mike Morrison
InSync Training RapidBI
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3. Q A
Martin Couzins Type question here
Q&A Support
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4.
5. POLL
Which of the following would describe you?
1. HR Professional
2. HR Professional that is also a remote worker
3. Line Manager
4. Line Manager that is also a remote worker
5. Remote Worker
6. 2012 Olympic and Paralympic games
“….similar in scale to having the
FA Cup Final, Wimbledon,
concerts across the Capital and
the London Marathon all on the
same day, every day….”
Source: The Royal Borough of Kensington and Chelsea
8. Working outside of the 9 - 5 routine
What’s needed?
FLEXI-TIME
“Workers have the
freedom to work in any
way they choose
outside a set core of
hours determined by
the employer”
As long as the job gets
done??
13. Enabling our remote workers
Leverage the tools and
understand the ways of
working
14. Succeed with remote communication and
management technology
Not just supply a laptop and mobile
Internet Connection – Home &
Mobile
VPN – Virtual Private Networks
15. Succeed with remote communication and
management technology
Leverage Cloud Computing
Web Conferencing - GoToMeeting
Collaboration Spaces
16. Enhance the skills of our remote workers
Time Management
Self-Organisation
Self-Motivation
Communication
Decision Making
17. Communicate successfully, build trust and
motivate effectively.
Not “out of sight, out of mind!”
Setting a communication rhythm
Maximising the full set of tools
Trust – Critical for virtual teams
Accountability – us and them
Accessible and Responsiveness
Address the basic needs
Team Time
Feedback, feedback, feedback
18. 6 Key Tips for managing our remote
workforce
Communicate regularly
Provide the right tools
Leverage cloud computing
Provide support network
Keep their focus – deliverables
TRUST them….
19. 7 Key Tips for working remotely
Establish a dedicated workspace
Ensure you have the right tools
Have a work schedule
Stay connected with the team
Self-Discipline is key
Set clear boundaries with family
Take your breaks
20. Q A
Please use the question
pane to post your questions
Martin Couzins Type question here
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21. This webinar was brought to you by
Mike Morrison of RapidBI
and the
CIPD Members LinkedIn Group
24. great
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Reason 1
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Reason 2
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The Smart Working Handbook
Reason 3
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Editor's Notes
When we think of our team, colleagues we have this image of them at workBut when remote working that changes, may seem on the surface more relaxed but Not everyone is a natural!The cliche of the remote worker in their pajamas watching daytime TV is no longer upheld by many, perhaps because as more people experience remote working themselves they see the benefits — no commute, a distraction-free environment, less office politics — as offering major advantages.My experience, shows over and over again that remote employees are much more productive, and more engaged, than their peers who have to be in the office every day.So how do we start….
When we think of our team, colleagues we have this image of them at workBut when remote working that changes, may seem on the surface more relaxed but Not everyone is a natural!The cliche of the remote worker in their pajamas watching daytime TV is no longer upheld by many, perhaps because as more people experience remote working themselves they see the benefits — no commute, a distraction-free environment, less office politics — as offering major advantages.My experience, shows over and over again that remote employees are much more productive, and more engaged, than their peers who have to be in the office every day.So how do we start….
Remember it's not just about the homeRemote working doesn’t necessarily just mean ‘working from home’. Instead, it should mean employees completing tasks from whichever location is most suitable. That might, for example, involve working from a client’s office or out ‘in the field’.You should remember, though, that this could require extra equipment over and above that which might be required if an employee was simply at home. Make sure that you understand those requirements (and the associated costs) before continuing.
Not everyone is a natural!Explode myth that Remote Workers will slack off and watch Jeremy Kyle – you have to trust they won’t, but also manage not micro manage
"Don’t even think about trying to work remotely unless you’ve got good IT. Developments in technology are essential to making these kinds of arrangements work" Train people to use technology – you need to make sure they can us what you need them to use Update Management skill set Do you need the face to face meeting? think about going virtual Don’t be afraid of the technology but accept its limitations Make sure you understand the support you need
2. Provide the right equipmentIt is vital to remember that remote workers still require equipment. Don’t assume that everyone has a sufficiently fast laptop – or even a broadband connection. Make sure that you check with employees first, to find out what extra kit they might need to be provided with.You should also understand the security implications of remote working. For example, if a remote worker needs to connect directly to your network, or if they are transmitting or receiving particularly sensitive data, you may need to consider using secure VPN or similar technologies.
Leverage cloud computingThe growth of cloud computing has revolutionised remote working. Employees no longer have to carry out time-consuming tasks like saving documents to USB sticks or emailing files to themselves. Instead, they can make use of a vast and growing range of cloud-based tools that can help streamline workflows to a dramatic extent.There is a host of business-focused cloud solutions already available, such as Basecamp and Podio. But there are also many free, easily implementable tools that can instantly revolutionise the way you collaborate. Google Docs, for example, is a free, fully-functioning, cloud-based office solution that can be accessed from anywhere.If you want to maximise productivity amongst remote workers, you need to investigate the cloud.Better connect with our team through use of web conferencing – GoToMeeting now with HD webcam…..People will be working apart but together – use Google Docs and other tools to create collaboration spaces
"Where did the time go?...Too much to do, not enough time"Organise your day – have a work schedule Plan ahead – don’t arrange your day on the day Do one thing at a time, then put it aside and do the next one Know what you have to achieve - set your own target Work at your best times - as far as your job allows Don’t be distracted - concentrate on what is to be achieved today Identify time-stealers - children, pets, friends etcCommunicate what you are doing - then people know when you are available and when you are not available Use the technology - it's there to support your work Be in control of your time rather than time controlling you
Fed up hearing “How can I manage them if I can’t see them?”There is no real need to know what employees are doing on a minute-by-minute basis; what matters is what they produce.Control will be replaced by a culture of trust Many employees react best when they are left in control, and allowed to complete tasks in a timely manner, but on their own terms. This is just as true when they are out of the office as when they are in it.
Issues for the Individual"Silence means agreement - participate, engage, and make your voices heard"Beware of isolation - make the effort to stay in touchYou are still part of the team - use the tools available (instant messaging) Plan breaks - people work an average of 5 3/4 hr in an 8 hour day in an office – when will be the best time for you?Be aware of utility usage (phone bills, water rates, electricity) Be motivated and disciplined Take account of support tasks - you may need input from others Maintain visibility, feedback - stay in contactGain feedback on what you do Be prepared to accept clear responsibility and accountability Ensure Work-life Balance