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Developing a Solution for Improving Service Delivery Nab Finance have a vision to improve the service they offer to their internal clients. This included offering self-service, communities of interest, business intelligence, knowledge management and collaboration. The SharePoint 2010 Platform was used to build a Proof of Concept for this vision and includes the use of dynamic dashboards and data visualization tools to improve the ability to discover knowledge. Presented at the Australian SharePoint Conference 2011

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