IBM EVS Case Study on Common Customer Master System

Presented by : Ravindra nath sharma MBA(SDM) (07-09) SCIT PUNE(symbiosis international university) IBM EVS (Export Validation Service) case study – Common Customer Master System

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Enterprise - IBM ,[object Object],[object Object],[object Object],[object Object],[object Object]

Current system ,[object Object],[object Object],[object Object],[object Object],[object Object]

Critical Key entry Points ,[object Object],[object Object],[object Object],[object Object]

Eleven entry points on the road to SOA

Entry Points/ Functions People Process Information Connectivity Reuse Customer Administrator X X X X Credit Score X X X Multi channel Support X X X International Support X X X Multi product Support X X X

Entity – Process Relationship Entity/Process Customer Transaction Product Business Units Login R Credit Score R R New Customer Profile Creation W Communication History Creation R R R R Customer Updating U

Entity Identified ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Weak Entity ,[object Object],[object Object]

Application Integration ,[object Object],[object Object],[object Object],[object Object],[object Object]

IBM EVS Case Study on Common Customer Master System

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IBM EVS Case Study on Common Customer Master System