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1


                           #HCFBLC - 16 February 2010




Social Media Bootcamp:
   The 30,000' View
     for Nonprofits

     Roxanne Darling
 www.barefeetstudios.com
     @roxannedarling
2


                      #HCFBLC - 16 February 2010




Your fans hold the keys...




nonprofit or profit - the same.
3


                                    #HCFBLC - 16 February 2010




    Marketing & Fundraising
The Good News:        Your Advantage:
Other people can      You are no longer
spread your message   limited by small staffs.
for you.

              You can benefit by
 creating "assets" that serve others as much
       as they serve your organization.
4


                #HCFBLC - 16 February 2010




The Power of
Your Network
๏   Stories
๏   Sharing
๏   Support
๏   Community
5


                       #HCFBLC - 16 February 2010




Social Networks: You're Invited!
6


                                     #HCFBLC - 16 February 2010




      Your Time and Money
The Good News:           Your Advantage:
The majority of social   You can create active
media tools and          support communities with
applications are free.   a modest time investment.

You can benefit by being among the first to learn
    how to work smarter on the social web.
7


                                                       #HCFBLC - 16 February 2010



    Wallflowers            Selectives         Butterflies             Mavens

      Top 100 Brands Engagement Study
      Revenue Growth (%)                Net Margin Growth (%)

                          18                                                20


                   10
                         18%                                                15

             5                                                             10
                  10%
             5%                                                        5
      -6%                                                    4
                                                                       0
       -6                               -2%                 4%
                                        -2       -4%                  -5
                                 -11%
                                                  -4                  -10
                                  -11
                                                                     -15
Source: Altimeter, July 2009
8


                                             #HCFBLC - 16 February 2010




              Best Practices
                Ask. Respond. Share.
Centralize strategy and Deputize across the organization.
    Personalize your goals and measure accordingly.
         Incorporate into normal j-o-b activities.
     Make it easy for others to talk about you.
9


                                    #HCFBLC - 16 February 2010




               Technology
The Good News:          Your Advantage:
Online technology       Your message can be
enables extraordinary   working while you are
reach, 24/7.            resting.
 You benefit by creating operational savings in
       many areas of your organization.
    Your mission becomes more engaging
              and less stressful.
10


                                 #HCFBLC - 16 February 2010




RSS: Really Simple
   Syndication
๏   Be a smarter consumer
    of information inside your
    own organization.
๏   Then make sure your
    stories are easily
    consumable by others.
11


                          #HCFBLC - 16 February 2010




   Smart Phone Mobility
Efficiency • Etiquette • Literacy
12


               #HCFBLC - 16 February 2010




Your New Media Voice
13


                    #HCFBLC - 16 February 2010




Is your website too pretty?
14


               #HCFBLC - 16 February 2010




            Roxanne Darling
roxanne@barefeetstudios.com
            @roxannedarling




           BareFeetStudios.com
                 BeachWalks.tv
            KnowHowCafe.com

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Social Media: 30,000' View for Nonprofits

  • 1. 1 #HCFBLC - 16 February 2010 Social Media Bootcamp: The 30,000' View for Nonprofits Roxanne Darling www.barefeetstudios.com @roxannedarling
  • 2. 2 #HCFBLC - 16 February 2010 Your fans hold the keys... nonprofit or profit - the same.
  • 3. 3 #HCFBLC - 16 February 2010 Marketing & Fundraising The Good News: Your Advantage: Other people can You are no longer spread your message limited by small staffs. for you. You can benefit by creating "assets" that serve others as much as they serve your organization.
  • 4. 4 #HCFBLC - 16 February 2010 The Power of Your Network ๏ Stories ๏ Sharing ๏ Support ๏ Community
  • 5. 5 #HCFBLC - 16 February 2010 Social Networks: You're Invited!
  • 6. 6 #HCFBLC - 16 February 2010 Your Time and Money The Good News: Your Advantage: The majority of social You can create active media tools and support communities with applications are free. a modest time investment. You can benefit by being among the first to learn how to work smarter on the social web.
  • 7. 7 #HCFBLC - 16 February 2010 Wallflowers Selectives Butterflies Mavens Top 100 Brands Engagement Study Revenue Growth (%) Net Margin Growth (%) 18 20 10 18% 15 5 10 10% 5% 5 -6% 4 0 -6 -2% 4% -2 -4% -5 -11% -4 -10 -11 -15 Source: Altimeter, July 2009
  • 8. 8 #HCFBLC - 16 February 2010 Best Practices Ask. Respond. Share. Centralize strategy and Deputize across the organization. Personalize your goals and measure accordingly. Incorporate into normal j-o-b activities. Make it easy for others to talk about you.
  • 9. 9 #HCFBLC - 16 February 2010 Technology The Good News: Your Advantage: Online technology Your message can be enables extraordinary working while you are reach, 24/7. resting. You benefit by creating operational savings in many areas of your organization. Your mission becomes more engaging and less stressful.
  • 10. 10 #HCFBLC - 16 February 2010 RSS: Really Simple Syndication ๏ Be a smarter consumer of information inside your own organization. ๏ Then make sure your stories are easily consumable by others.
  • 11. 11 #HCFBLC - 16 February 2010 Smart Phone Mobility Efficiency • Etiquette • Literacy
  • 12. 12 #HCFBLC - 16 February 2010 Your New Media Voice
  • 13. 13 #HCFBLC - 16 February 2010 Is your website too pretty?
  • 14. 14 #HCFBLC - 16 February 2010 Roxanne Darling roxanne@barefeetstudios.com @roxannedarling BareFeetStudios.com BeachWalks.tv KnowHowCafe.com

Editor's Notes

  1. \n
  2. They are making their own media (“social media”) that incorporates the things they love and hate. Seth Godin’s Blog Direct From Consumer. The more transparent & authentic you are, the better.\nThey are telling their friends on “social networks.”\nThe best way to control the brand is to be part of the conversation. \nThe Cluetrain Manifesto from 10 years ago at how the web would change marketing.\n
  3. \n
  4. \n
  5. \n
  6. Culture matters. Find friends. Eavesdrop. Schedule your time smartly.\nTrack and manage your reputation.\n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n
  13. \n
  14. \n
  15. \n
  16. 100% Flash sites are dead. Too hard to update. Not search-friendly. Goes stale very quickly. Does not encourage organic exploration of your content. Does not allow users to share your content with others. Messy & Lively are More Important than pretty. Function is much more important than form. People are in a hurry and want to be in control.\n
  17. \n