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1.1 Introduction to Facebook for
            business




                                ©Reach Further 2012
                               www.reachfurther.com
Why use Facebook for business?

• If Facebook were a country it would be
  the 3rd largest in the world!
• One in 3 people you meet are on
  Facebook
• Over half of UK pensioners are on
  Facebook


                            Reason #1 – most of your customers will
                            be using Facebook – be where they are


                                                            ©Reach Further 2012
                                                           www.reachfurther.com
Why use Facebook for business?

• People share their lives on Facebook –
  they talk about brands – are they
  talking about you?
• When a person decides to ‘like’ a
  Facebook page of a brand or business,
  every update of that page will appear
  in their personal ‘home’ feed
• The average Facebook user has 130
  friends on Facebook to talk to about
  you!

                            Reason #2 – being on Facebook =
                            amplification of your message/brand

                                                           ©Reach Further 2012
                                                          www.reachfurther.com
Why use Facebook for business?

                               • Facebook is a very immediate
                                 communication tool – it is a place
                                 people go to talk
                               • This is excellent if you want to
                                 interact with customers, thanking
                                 them for positive remarks and
                                 dealing with complaints



Reason #3 – it can become a core part of
your customer service

                                                             ©Reach Further 2012
                                                            www.reachfurther.com
Why use Facebook for business?

• Facebook is a place people go to have
  fun and interact
• Facebook has an informal feel and you
  can present the human side of your
  business whilst keeping your main
  website for professional purposes




                           Reason #4 – humanise your business


                                                          ©Reach Further 2012
                                                         www.reachfurther.com
Why use Facebook for business?

• Having a presence on a social network
  boosts your Google ranking
• You can connect your Facebook page
  with your website, blog and other
  social accounts




                           Reason #5 – boost your online visibility


                                                             ©Reach Further 2012
                                                            www.reachfurther.com
Why use Facebook for business?

• Facebook has built in ‘insights’ for
  pages
• You can identify exactly which things
  you’ve shared on your page were the
  most popular and with which type of
  person by location, age and gender!




                            Reason #6 – measure your ROI


                                                            ©Reach Further 2012
                                                           www.reachfurther.com
Reason #7 – it’s FREE!




Advertising and some apps cost money but setting up a Facebook page
        and using it to reach your customers is absolutely free.


                                                           ©Reach Further 2012
                                                          www.reachfurther.com
These are our top reasons for using Facebook for business:

  1.   It’s where your customers are
  2.   Amplify your message – reach more people
  3.   Use it for customer service
  4.   Humanise your business
  5.   Increase your online visibility
  6.   Measure your ROI
  7.   It’s FREE!



Jot down now as many reasons as you can for why YOU personally
              want to use Facebook for business.


                                                           ©Reach Further 2012
                                                          www.reachfurther.com
End of presentation 1.1




                           ©Reach Further 2012
                          www.reachfurther.com
References
• Facebook 3rd largest country:
  http://www.techxav.com/2010/03/19/if-
  facebook-were-a-country/
• Half of UK pensioners on Facebook:
  http://www.digitalspy.co.uk/tech/news/a339137
  /more-than-half-of-uk-pensioners-use-facebook-
  says-study.html
• 1 in 3 on Facebook & average user has 130
  friends:
  https://www.facebook.com/press/info.php?statis
  tics

                                            ©Reach Further 2012
                                           www.reachfurther.com
Image acknowledgements
1.   Question Mark by Eleaf on Flickr
2.   Megaphone by GarryKnight on Flickr
3.   Thumbs up by .Reid on Flickr
4.   Friends by Marion Doss on Flickr
5.   Limited Visibility by I’m George on Flickr
6.   Measure by Aussiegall on Flickr
7.   Smiley faces by Snap® on Flickr
8.   Think by Boetter on Flickr
                                                   ©Reach Further 2012
                                                  www.reachfurther.com

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7 reasons to use Facebook for Business

  • 1. 1.1 Introduction to Facebook for business ©Reach Further 2012 www.reachfurther.com
  • 2. Why use Facebook for business? • If Facebook were a country it would be the 3rd largest in the world! • One in 3 people you meet are on Facebook • Over half of UK pensioners are on Facebook Reason #1 – most of your customers will be using Facebook – be where they are ©Reach Further 2012 www.reachfurther.com
  • 3. Why use Facebook for business? • People share their lives on Facebook – they talk about brands – are they talking about you? • When a person decides to ‘like’ a Facebook page of a brand or business, every update of that page will appear in their personal ‘home’ feed • The average Facebook user has 130 friends on Facebook to talk to about you! Reason #2 – being on Facebook = amplification of your message/brand ©Reach Further 2012 www.reachfurther.com
  • 4. Why use Facebook for business? • Facebook is a very immediate communication tool – it is a place people go to talk • This is excellent if you want to interact with customers, thanking them for positive remarks and dealing with complaints Reason #3 – it can become a core part of your customer service ©Reach Further 2012 www.reachfurther.com
  • 5. Why use Facebook for business? • Facebook is a place people go to have fun and interact • Facebook has an informal feel and you can present the human side of your business whilst keeping your main website for professional purposes Reason #4 – humanise your business ©Reach Further 2012 www.reachfurther.com
  • 6. Why use Facebook for business? • Having a presence on a social network boosts your Google ranking • You can connect your Facebook page with your website, blog and other social accounts Reason #5 – boost your online visibility ©Reach Further 2012 www.reachfurther.com
  • 7. Why use Facebook for business? • Facebook has built in ‘insights’ for pages • You can identify exactly which things you’ve shared on your page were the most popular and with which type of person by location, age and gender! Reason #6 – measure your ROI ©Reach Further 2012 www.reachfurther.com
  • 8. Reason #7 – it’s FREE! Advertising and some apps cost money but setting up a Facebook page and using it to reach your customers is absolutely free. ©Reach Further 2012 www.reachfurther.com
  • 9. These are our top reasons for using Facebook for business: 1. It’s where your customers are 2. Amplify your message – reach more people 3. Use it for customer service 4. Humanise your business 5. Increase your online visibility 6. Measure your ROI 7. It’s FREE! Jot down now as many reasons as you can for why YOU personally want to use Facebook for business. ©Reach Further 2012 www.reachfurther.com
  • 10. End of presentation 1.1 ©Reach Further 2012 www.reachfurther.com
  • 11. References • Facebook 3rd largest country: http://www.techxav.com/2010/03/19/if- facebook-were-a-country/ • Half of UK pensioners on Facebook: http://www.digitalspy.co.uk/tech/news/a339137 /more-than-half-of-uk-pensioners-use-facebook- says-study.html • 1 in 3 on Facebook & average user has 130 friends: https://www.facebook.com/press/info.php?statis tics ©Reach Further 2012 www.reachfurther.com
  • 12. Image acknowledgements 1. Question Mark by Eleaf on Flickr 2. Megaphone by GarryKnight on Flickr 3. Thumbs up by .Reid on Flickr 4. Friends by Marion Doss on Flickr 5. Limited Visibility by I’m George on Flickr 6. Measure by Aussiegall on Flickr 7. Smiley faces by Snap® on Flickr 8. Think by Boetter on Flickr ©Reach Further 2012 www.reachfurther.com