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Process Flow Assessment
for Bar code Implementation
Sample
Presented To:
ABC Company
Presented By:
Table of Contents
1.0 EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . 1
2.0 ASSESSMENT REVIEW . . . . . . . . . . . . . . . . . . . . . . 4
3.0 CURRENT STATE OVERVIEW . . . . . . . . . . . . . . . . . 5
3.1 Standard Process Flow . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Material Flow Summary . . . . . . . . . . . . . . . . . . . . . . 6
3.3 Process Flow Summary . . . . . . . . . . . . . . . . . 8
4.0 RECOMMENDATIONS . . . . . . . . . . . . . . . . . . . . . . . . 9
4.1 Process Improvements . . . . . . . . . . . . . . . . . . . . . . 9
4.2 Software Recommendations . . . . . . . . . . . . . . . . . . 13
4.3 Hardware Recommendations . . . . . . . . . . . . . . . . . . 15
4.4 Implementation Plan . . . . . . . . . . . . . . . . . . . . . . . 17
5.0 RETURN ON INVESTMENT . . . . . . . . . . . . . . . . . . . . 19
ABC Company
Confidential Page 1
SAMPLE
Prepared by Dynamic Systems
1.0 EXECUTIVE SUMMARY
Goals and Objectives
ABC Company desires to implement the use of a bar code methodology that will provide accurate and
timely decision support for multiple functional organizations, data collection and dissemination of
information for each of its facilities, and any future facilities. This implementation must streamline work
processes, include thorough training for all users of the new technology, and improve the accessibility,
timeliness, and accuracy of data. The system must support complete material tracking and also provide
ABC Company with the ability to increase productivity and quality management.
Business Needs
ABC Company desires to implement a bar code system that leverages the current Manufacturing Software,
increases the efficiency of production, reduces duplication of effort, better monitors activities, and
enhances customer service. To achieve these goals, a more technologically-advanced, flexible system must
be implemented which will provide for the following:
• Provide real time visibility across the enterprise to production and distribution activities
• Reduce labor cost for production and administrative functions
• Automate inventory management
• Track revision levels and lot control of component parts
• Comply with customer requirements for out-bound shipping
• Automate order fulfillment process increasing product turns, customer service and shipping
accuracy
• Provide managerial reporting and costing information for all distribution activity
ABC Company
Confidential Page 2
SAMPLE
Prepared by Dynamic Systems
Assessment Overview
Over the last 4 weeks, Dynamic Systems has been interviewing ABC Company personnel and reviewing
your internal production processes and systems. These interviews included people from cross-functional
departments like manufacturing, accounting, purchasing and information technology.
During our interviews, there were two main areas that require immediate attention. The first area is the
utilization of your Manufacturing Software application. There is a great deal of capability in this application
that is not being utilized today. ABC Company personnel are performing a significant amount of
unnecessary manual tasks. Many of these tasks can be automated by properly using your existing
Manufacturing application. The second area that needs to be addressed quickly is the business processes.
There is a heavy dependence on human and manual processes and as your business grows these manual
processes will provide significant bottlenecks that will drive your costs higher and slow production.
Recommendation Overview
In this assessment, Dynamic Systems is providing our recommendation of the steps ABC Company should
take to automate certain processes, improve production flows and reduce production costs.
1. Better utilize Manufacturing software platform
2. Process improvements
3. Data Collection (Bar Coding) Recommendations
4. Phased implementation strategy
ABC Company
Confidential Page 3
SAMPLE
Prepared by Dynamic Systems
2.0 ASSESSMENT REVIEW
Gathering Information
To obtain an understanding of ABC Company business practices and process flows, meetings were
scheduled with representatives from the following functional organizations: Accounting/Finance, IS,
Manufacturing/ Production, Customer Service, Sales/Marketing, QC, Warehouse/Material, and Executive
Management. The interview process also uncovered additional insight into process flow issues that fall
outside the scope of a bar code solution.
Critical Success Factor Summary
Using the definition that critical success factors are key for success in an organization, all Company
representatives were asked to define critical success factors for their area or factors that affect their
function. Accuracy was a prominent theme and viewed as a critical success factor in all areas including
order accuracy, inventory accuracy, transaction accuracy, shipping accuracy, and labeling accuracy.
Additional critical success factors noted were: inventory reduction, COGS reduction, improved production
and labor tracking, minimizing finished goods inventory, lot/component traceability, and improved ability to
support customer compliance issues.
Defining a Bar Code Installation as a Success
ABC Company personnel defined success for a bar code system as follows: Accuracy would be defined and
measured. Every box would have a bar code label. Material flow would be automated, tracked, and
controlled.
ABC Company
Confidential Page 4
SAMPLE
Prepared by Dynamic Systems
3.0 CURRENT STATE OVERVIEW
3.1 Standard Process Flow Summary
This process flow diagram represents the movement of data and material through ABC Company. It
provides a high level view, noting opportunities for automation and bar code insertion. Since the
installation of a bar code system will have the greatest impact on the Material Flow, that process is
described in detail in Section 3.2.
Order Entry
AO
Out-plant
Processing
BCI
In-plant
Processing
BCI &AO
Scheduling
AO
Receiving
BCI &AO
Receiving
BCI &AO
Quality
Control
BCI &AO
Quality
Control
BCI &AO
Put Away
BCI &AO
Put Away
BCI &AO
Production
BCI &AO
Put Away
(Finished Goods)
BCI &AO
Shipping
BCI &AO
Purchasing
AO
Customer
Order
Sales
BCI – Bar Code Insertion
AO – Automation Opportunity
ABC Company
Confidential Page 5
SAMPLE
Prepared by Dynamic Systems
3.2 Material Flow Summary
The Material Flow has been expanded below to illustrate how material and data is currently processed.
The current practice for each of the following areas: receiving, quality control, put away, production,
finished goods, and shipping, is also described in this section.
1 Received goods initiated
from 3 sources:
(a) purchasing
(b) outplant processing
initiated through Plant 2
(c) in-house processing at
Plant 2
PO # entered
into software
Received Goods
1
Quantity verified
against
pack slip
Order
complete?
Close order
No
Yes
Leave order
open
Generate
RR#
Stamp RR#
a) Log
b) Hold ticket
c) Pack slip
Create label on I3400
(no bar code)
Place box in “Hold “ area
Manual
inspection
Record
inspection data
Access DB
Receiving,
Supplier,
Part data, etc.
QC Report
Pack slip
Overflow to
available
space
“Common”
area
Forward pick
PUT AWAY
PRODUCTION
Finished Goods
Boxed in std quantities
Finished Goods
Inventory
Data entry:
Quantity & weight
Print BOL
Enter items
Select carrier
Get billing info &
tracking #
Back order
report
Box Order
for shipment
RECEIVING
QUALITY
CONTROL
SHIPPING
Process
Alternate
Process
Decision
Data
Database
Document
Multi-
Document
Preparation
Manual
Input
Manual
Operation
Flow Chart
Key
Generate W.O.
Close W.O. Production Report Labor Ticket Back flush
Pass?
MRB Hold Area
Yes
No
Close outplant
Work Order
Ship
Order
Send
ASN
ABC Company
Confidential Page 6
SAMPLE
Prepared by Dynamic Systems
4.0 RECOMMENDATIONS
Recommendations for meeting ABC Company’s Business Needs and Goals are presented in the following
four sections:
1. Process improvements … to address problems uncovered in the evaluation of the material flow and
to optimize the use of bar coding.
2. Software recommendations … to leverage use of current installations and deliver online labor and
material tracking capabilities.
3. Hardware recommendations … to facilitate the automation process.
4. Implementation plan
4.1 Process Improvements
Recommended process improvements include changes to steps within the material flow at ABC Company.
Some of these changes are not directly related to bar coding, but will facilitate the use of bar codes and
increase productivity. Some process recommendations cannot be accomplished with the current
Manufacturing software implementation.
ABC Company
Confidential Page 7
SAMPLE
Prepared by Dynamic Systems
Material Flow with Process Change Recommendations
1. Received goods initiated
from 3 sources:
(a) purchasing
(b) outplant processing
initiated through Plant 2
(c) in-house processing at
Plant 2
PO # entered
into Software
Received Goods
1
Quantity verified
against
pack slip
Order
complete?
Close order
No
Yes
Leave order
openl
Generate
RR#
Stamp RR#
a) Log
b) Hold ticket
c) Pack slip
Create label on I3400
(bar code)
Place box in “Hold “ area
Manual
inspection
Record
inspection data
Access DB
Receiving,
Supplier,
Part data, etc.
QC Report
Overflow to
available
space
“Common”
area
Forward pick
PUT AWAY
PRODUCTION
Finished Goods
Boxed in std quantities
Finished Goods
Inventory
Datal entry:
Quantity & weight
Print BOL
Enter items
Select carrier
Get billing info &
tracking #
Back order
report
Box Order
for shipment
Ship
Order
RECEIVING
QUALITY
CONTROL
SHIPPING
Generate W.O.
Close W.O.
Generate Production Report
Record Labor
Process
Alternate
Process
Decision
Data
Database
Document
Multi-
Document
Preparatio
n
Manual
Input
Manual
Operation
Flow Chart Key
Vendor compliance required
Step eliminated
New material flow
Send
ASN
Back flush
Pass?
MRB Hold Area
No
Yes
Close outplant
Work Order
ABC Company
Confidential Page 8
SAMPLE
Prepared by Dynamic Systems
4.2 Software Recommendations
4.3 Hardware Recommendations
4.4 Implementation Plan
5.0 RETURN ON INVESTMENT
• Inventory reduction: 4 – 6% (industry standard)
• Increased productivity in cycle counting: 15% (industry standard)
• Reduced shipping errors: 20% (make sure to include the cost of fines for compliance issues –
these should go down by at least 50%)
• Increased productivity in shipping: 15% (with addition of new shipping software this could go to
25% and reduction in fines could go to 60%)
• Increased productivity in receiving: 10 – 20%
• Elimination of purchasing time to verify backorders with vendors: 100%
• Reduction in data entry for inspection reporting: 20%
• Elimination of search time for issuing inventory to production: 50-60% (this might be balanced by
the time to issue parts – TBD)
• Reduction in time to record work order data and labor data: 50%
• Elimination of customer service time to look up tracking numbers and shipping data for expedited
orders: 90%

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Process assessment sample

  • 1. Process Flow Assessment for Bar code Implementation Sample Presented To: ABC Company Presented By:
  • 2. Table of Contents 1.0 EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 ASSESSMENT REVIEW . . . . . . . . . . . . . . . . . . . . . . 4 3.0 CURRENT STATE OVERVIEW . . . . . . . . . . . . . . . . . 5 3.1 Standard Process Flow . . . . . . . . . . . . . . . . . . . . . . 5 3.2 Material Flow Summary . . . . . . . . . . . . . . . . . . . . . . 6 3.3 Process Flow Summary . . . . . . . . . . . . . . . . . 8 4.0 RECOMMENDATIONS . . . . . . . . . . . . . . . . . . . . . . . . 9 4.1 Process Improvements . . . . . . . . . . . . . . . . . . . . . . 9 4.2 Software Recommendations . . . . . . . . . . . . . . . . . . 13 4.3 Hardware Recommendations . . . . . . . . . . . . . . . . . . 15 4.4 Implementation Plan . . . . . . . . . . . . . . . . . . . . . . . 17 5.0 RETURN ON INVESTMENT . . . . . . . . . . . . . . . . . . . . 19
  • 3. ABC Company Confidential Page 1 SAMPLE Prepared by Dynamic Systems 1.0 EXECUTIVE SUMMARY Goals and Objectives ABC Company desires to implement the use of a bar code methodology that will provide accurate and timely decision support for multiple functional organizations, data collection and dissemination of information for each of its facilities, and any future facilities. This implementation must streamline work processes, include thorough training for all users of the new technology, and improve the accessibility, timeliness, and accuracy of data. The system must support complete material tracking and also provide ABC Company with the ability to increase productivity and quality management. Business Needs ABC Company desires to implement a bar code system that leverages the current Manufacturing Software, increases the efficiency of production, reduces duplication of effort, better monitors activities, and enhances customer service. To achieve these goals, a more technologically-advanced, flexible system must be implemented which will provide for the following: • Provide real time visibility across the enterprise to production and distribution activities • Reduce labor cost for production and administrative functions • Automate inventory management • Track revision levels and lot control of component parts • Comply with customer requirements for out-bound shipping • Automate order fulfillment process increasing product turns, customer service and shipping accuracy • Provide managerial reporting and costing information for all distribution activity
  • 4. ABC Company Confidential Page 2 SAMPLE Prepared by Dynamic Systems Assessment Overview Over the last 4 weeks, Dynamic Systems has been interviewing ABC Company personnel and reviewing your internal production processes and systems. These interviews included people from cross-functional departments like manufacturing, accounting, purchasing and information technology. During our interviews, there were two main areas that require immediate attention. The first area is the utilization of your Manufacturing Software application. There is a great deal of capability in this application that is not being utilized today. ABC Company personnel are performing a significant amount of unnecessary manual tasks. Many of these tasks can be automated by properly using your existing Manufacturing application. The second area that needs to be addressed quickly is the business processes. There is a heavy dependence on human and manual processes and as your business grows these manual processes will provide significant bottlenecks that will drive your costs higher and slow production. Recommendation Overview In this assessment, Dynamic Systems is providing our recommendation of the steps ABC Company should take to automate certain processes, improve production flows and reduce production costs. 1. Better utilize Manufacturing software platform 2. Process improvements 3. Data Collection (Bar Coding) Recommendations 4. Phased implementation strategy
  • 5. ABC Company Confidential Page 3 SAMPLE Prepared by Dynamic Systems 2.0 ASSESSMENT REVIEW Gathering Information To obtain an understanding of ABC Company business practices and process flows, meetings were scheduled with representatives from the following functional organizations: Accounting/Finance, IS, Manufacturing/ Production, Customer Service, Sales/Marketing, QC, Warehouse/Material, and Executive Management. The interview process also uncovered additional insight into process flow issues that fall outside the scope of a bar code solution. Critical Success Factor Summary Using the definition that critical success factors are key for success in an organization, all Company representatives were asked to define critical success factors for their area or factors that affect their function. Accuracy was a prominent theme and viewed as a critical success factor in all areas including order accuracy, inventory accuracy, transaction accuracy, shipping accuracy, and labeling accuracy. Additional critical success factors noted were: inventory reduction, COGS reduction, improved production and labor tracking, minimizing finished goods inventory, lot/component traceability, and improved ability to support customer compliance issues. Defining a Bar Code Installation as a Success ABC Company personnel defined success for a bar code system as follows: Accuracy would be defined and measured. Every box would have a bar code label. Material flow would be automated, tracked, and controlled.
  • 6. ABC Company Confidential Page 4 SAMPLE Prepared by Dynamic Systems 3.0 CURRENT STATE OVERVIEW 3.1 Standard Process Flow Summary This process flow diagram represents the movement of data and material through ABC Company. It provides a high level view, noting opportunities for automation and bar code insertion. Since the installation of a bar code system will have the greatest impact on the Material Flow, that process is described in detail in Section 3.2. Order Entry AO Out-plant Processing BCI In-plant Processing BCI &AO Scheduling AO Receiving BCI &AO Receiving BCI &AO Quality Control BCI &AO Quality Control BCI &AO Put Away BCI &AO Put Away BCI &AO Production BCI &AO Put Away (Finished Goods) BCI &AO Shipping BCI &AO Purchasing AO Customer Order Sales BCI – Bar Code Insertion AO – Automation Opportunity
  • 7. ABC Company Confidential Page 5 SAMPLE Prepared by Dynamic Systems 3.2 Material Flow Summary The Material Flow has been expanded below to illustrate how material and data is currently processed. The current practice for each of the following areas: receiving, quality control, put away, production, finished goods, and shipping, is also described in this section. 1 Received goods initiated from 3 sources: (a) purchasing (b) outplant processing initiated through Plant 2 (c) in-house processing at Plant 2 PO # entered into software Received Goods 1 Quantity verified against pack slip Order complete? Close order No Yes Leave order open Generate RR# Stamp RR# a) Log b) Hold ticket c) Pack slip Create label on I3400 (no bar code) Place box in “Hold “ area Manual inspection Record inspection data Access DB Receiving, Supplier, Part data, etc. QC Report Pack slip Overflow to available space “Common” area Forward pick PUT AWAY PRODUCTION Finished Goods Boxed in std quantities Finished Goods Inventory Data entry: Quantity & weight Print BOL Enter items Select carrier Get billing info & tracking # Back order report Box Order for shipment RECEIVING QUALITY CONTROL SHIPPING Process Alternate Process Decision Data Database Document Multi- Document Preparation Manual Input Manual Operation Flow Chart Key Generate W.O. Close W.O. Production Report Labor Ticket Back flush Pass? MRB Hold Area Yes No Close outplant Work Order Ship Order Send ASN
  • 8. ABC Company Confidential Page 6 SAMPLE Prepared by Dynamic Systems 4.0 RECOMMENDATIONS Recommendations for meeting ABC Company’s Business Needs and Goals are presented in the following four sections: 1. Process improvements … to address problems uncovered in the evaluation of the material flow and to optimize the use of bar coding. 2. Software recommendations … to leverage use of current installations and deliver online labor and material tracking capabilities. 3. Hardware recommendations … to facilitate the automation process. 4. Implementation plan 4.1 Process Improvements Recommended process improvements include changes to steps within the material flow at ABC Company. Some of these changes are not directly related to bar coding, but will facilitate the use of bar codes and increase productivity. Some process recommendations cannot be accomplished with the current Manufacturing software implementation.
  • 9. ABC Company Confidential Page 7 SAMPLE Prepared by Dynamic Systems Material Flow with Process Change Recommendations 1. Received goods initiated from 3 sources: (a) purchasing (b) outplant processing initiated through Plant 2 (c) in-house processing at Plant 2 PO # entered into Software Received Goods 1 Quantity verified against pack slip Order complete? Close order No Yes Leave order openl Generate RR# Stamp RR# a) Log b) Hold ticket c) Pack slip Create label on I3400 (bar code) Place box in “Hold “ area Manual inspection Record inspection data Access DB Receiving, Supplier, Part data, etc. QC Report Overflow to available space “Common” area Forward pick PUT AWAY PRODUCTION Finished Goods Boxed in std quantities Finished Goods Inventory Datal entry: Quantity & weight Print BOL Enter items Select carrier Get billing info & tracking # Back order report Box Order for shipment Ship Order RECEIVING QUALITY CONTROL SHIPPING Generate W.O. Close W.O. Generate Production Report Record Labor Process Alternate Process Decision Data Database Document Multi- Document Preparatio n Manual Input Manual Operation Flow Chart Key Vendor compliance required Step eliminated New material flow Send ASN Back flush Pass? MRB Hold Area No Yes Close outplant Work Order
  • 10. ABC Company Confidential Page 8 SAMPLE Prepared by Dynamic Systems 4.2 Software Recommendations 4.3 Hardware Recommendations 4.4 Implementation Plan 5.0 RETURN ON INVESTMENT • Inventory reduction: 4 – 6% (industry standard) • Increased productivity in cycle counting: 15% (industry standard) • Reduced shipping errors: 20% (make sure to include the cost of fines for compliance issues – these should go down by at least 50%) • Increased productivity in shipping: 15% (with addition of new shipping software this could go to 25% and reduction in fines could go to 60%) • Increased productivity in receiving: 10 – 20% • Elimination of purchasing time to verify backorders with vendors: 100% • Reduction in data entry for inspection reporting: 20% • Elimination of search time for issuing inventory to production: 50-60% (this might be balanced by the time to issue parts – TBD) • Reduction in time to record work order data and labor data: 50% • Elimination of customer service time to look up tracking numbers and shipping data for expedited orders: 90%