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European Experiences in University Mergers




              Mergers - processes
                  and pitfalls


                                              Nigel Paul
                           Director of Corporate Services
                                           8 March 2012
University of Edinburgh
                            Income: £650m; €800m
                            Students: 29,000
                            Staff: 11,000 (8000 FTE)
                            Campuses: 7
                            World Ranking 20 (QS)
Recent Mergers:




Research Unit     Research Unit          Whole institution
Mergers are:
   Complicated – the unexpected
    occurs
   A massive change management
    challenge
   An emotional experience
   Require tenacity
   Some problems will exist whether
    merger takes place or not
Merger Process
Early Thinking
                                               Decision
        Heads of
       Agreement


                                   Governance

                 Due Diligence

                    Business Case

                                 Negotiation

                                         Legal

                                                      Transition
                                               Planning | Implementation
                                                                  Embedding
Early Thinking
• Why do you want to merger? – link to institutional
  strategy? – what are success criteria?
      research enhancement; student growth/experience; enhanced global
      competition; political pressure; cost reduction ; link with private sector
• Who are the targets? – what relationships do you want to
  cultivate before you start talking about merger?
• What sort of merger?
      equivalent size; equivalent strength; large/small; strong/weak
• What is the future of the heads of institution /governing
  bodies?
• What is the rate of change you want to undertake?
      immediately on merger / later
What sort of merger?

Org A           Org A+B           Org B




Org A            Org A            Org B
                    Org B


Org A            Org A            Org B
                   Part B      Part B
Early Thinking
• Why do you want to merger? – link to institutional
  strategy? – what are success criteria?
      research enhancement; student growth/experience; enhanced global
      competition; political pressure; cost reduction ; link with private sector
• Who are the targets? – what relationships do you want to
  cultivate before you start talking about merger?
• What sort of merger?
      equivalent size; equivalent strength; large/small; strong/weak
• What is the future of the heads of institution /governing
  bodies?
• What is the rate of change you want to undertake?
      immediately on merger / later
Heads of Agreement / MoU
• Outline shape of the merger – sort out the business
  matters
• Needs formal agreement from governing bodies of
  parties involved
• Sets framework for subsequent discussions
• Cover as much as you can on the big issues, otherwise
  detailed negotiations become more difficult
• Will normally include:
   Aims & Objectives; Governance and organisation;
   Finances & Funding; Employment; Services;
   Intellectual Property; Liabilities &
   Indemnities; Publications/branding;
   Confidentiality
Governance - Structure
                              Government /
  Governing body /           Funding Body etc                Governing body /
     structure                                                  structure
                                Joint Steering
   Steering Group                   Board                     Steering Group

     DD Group                                                   DD Group
  Negotiation Team                                           Negotiation Team
    Legal Team                                                 Legal Team
   Implementation       Dedicated          Dedicated          Implementation
       Group         Project Resource   Project Resource          Group
         Post                                                       Post
   Implementation                Staff Unions                 Implementation
   Mgt / Oversight                                            Mgt / Oversight
                               Student Unions
Academic | Professional                                    Academic | Professional
             Services               Alumni                              Services
Governance - Understanding and
             Communication
• Project Definition Document (jointly agreed)
• Explain merger phases / processes




• Websites / Blogs
• Regular meetings – on agendas in committees
• Leadership capabilities / team building
Due Diligence
The aim of Due Diligence is to
• gather the information needed to understand the
  operations and performance of the other institution
• identify the risks and issues that will need to be
  addressed
such that
• a workable deal structure can be put in place,
• legal contacts/instruments for the transfer of the
  business and assets appropriately deal with the key
  issues
• effective planning for implementation of the merger can
  take place.
Due Diligence
Identify Steering Group(s) – Academic/Professional Services;
Brief managers (both organisations);
Provide Checklist;
Managers to provide DD report;
Review Reports and extract main issues
             •   Finance                             HR
             •   Procurement                         Property & Environment
             •   ICT,                                Library & Heritage Assets
             •   Research Grants & Consultancy       Intellectual Property
             •   Health and Safety                   Residences & Services
             •   Student Administration / Services   Academic Support
             •   Legal and Compliance
             •   Subsidiary Companies
Vision & Business Case
          Document to be produced:
          • Vision reasons for merger,
          • Academic & other Benefits
          • Financial Costs/Benefits
          • Implementation plans / risks

          Submission to Government /
            Funding Bodies
          Used for public consultation
Legals
Statutory Merger
• Legal merger undertaken through Legislation
• Must operate strictly within the term of the legislation
• Work closely with government lawyers
• Usually everything transfers including historic liabilities

Contractual Merger
• Legal merger undertaken though contract(s)
       Purchase and Sale Agreement, Property, Technology Transfer etc
• Consider whether better to transfer a legal entity or a
  staff/business activity
• Cover every aspect of merger – links with negotiation
• Take specialist legal advice
Negotiation
Statutory Merger
• Negotiation with other institution
• Negotiate with government/funding bodies
       Funding of merger; property changes; staffing changes
Contractual Merger
• Negotiate with other parties & gov’t/funding bodies
       Value of organisation being transferred; funding of merger;
       future income; property changes; staffing changes; staff terms and
       conditions; residual liabilities (pension funds / environmental
       liabilities; warranties
• Conflict of Interest – those in unit being transferred
  should not be part of negotiation

Negotiating Remit – Tactics – leader / escalation
Transition Planning
Identify Steering Group(s) – Academic/Professional Services;
Plan            Communicate                      Action
Determine new high level organisation
Brief managers (both organisations) to develop detailed
   organisation proposals, implementation plans and staffing
   requirements          •
                         •
                             Academic Structure
                             Teaching/Assessment
                                                        Timetables
                                                        Academic Support
                             •   Finance                             HR
                             •   Procurement                         Property & Environment
                             •   ICT,                                Library & Heritage Assets
                             •   Research Grants & Consultancy       Intellectual Property
                             •   Health and Safety                   Residences & Services
                             •   Student Administration / Services   Subsidiary Companies


Determining which member of staff goes into which role in new
  organisation –permanent roles / transition roles
Process for communicating role to staff
Processes for communicating with Staff Unions
Process for consulting with students and merging Student Unions
Transition Implementation
Launch Implementation

Pre merger date actions
• systems set up (e.g. payroll);
• statutory notifications;
• training in new systems/processes

Actions on/following merger date
• welcome activities,
• data transfers between systems,
• operation of new systems/processes/structures
Embedding
Settle in people and new ways of working
Complete post merger project actions
Move to “ business as usual” as soon as possible
Team building / culture development
Lots of communication – groups / individuals

Post merger review(s)
It’s all about people
 • Emotional roller coaster
 • More than communication,
   communication, communication
 • Need engagement, involvement,
   challenge, recognition
 • Active influencing
 • Provide support for those struggling
        Optimism, Excitement, Enthusiasm, Hope




          Pessimism, Worried, Denial, Panic,
nigel.paul@ed.ac.uk

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University Mergers - Processes and Pitfalls

  • 1. European Experiences in University Mergers Mergers - processes and pitfalls Nigel Paul Director of Corporate Services 8 March 2012
  • 2. University of Edinburgh Income: £650m; €800m Students: 29,000 Staff: 11,000 (8000 FTE) Campuses: 7 World Ranking 20 (QS) Recent Mergers: Research Unit Research Unit Whole institution
  • 3. Mergers are:  Complicated – the unexpected occurs  A massive change management challenge  An emotional experience  Require tenacity  Some problems will exist whether merger takes place or not
  • 4. Merger Process Early Thinking Decision Heads of Agreement Governance Due Diligence Business Case Negotiation Legal Transition Planning | Implementation Embedding
  • 5. Early Thinking • Why do you want to merger? – link to institutional strategy? – what are success criteria? research enhancement; student growth/experience; enhanced global competition; political pressure; cost reduction ; link with private sector • Who are the targets? – what relationships do you want to cultivate before you start talking about merger? • What sort of merger? equivalent size; equivalent strength; large/small; strong/weak • What is the future of the heads of institution /governing bodies? • What is the rate of change you want to undertake? immediately on merger / later
  • 6. What sort of merger? Org A Org A+B Org B Org A Org A Org B Org B Org A Org A Org B Part B Part B
  • 7. Early Thinking • Why do you want to merger? – link to institutional strategy? – what are success criteria? research enhancement; student growth/experience; enhanced global competition; political pressure; cost reduction ; link with private sector • Who are the targets? – what relationships do you want to cultivate before you start talking about merger? • What sort of merger? equivalent size; equivalent strength; large/small; strong/weak • What is the future of the heads of institution /governing bodies? • What is the rate of change you want to undertake? immediately on merger / later
  • 8. Heads of Agreement / MoU • Outline shape of the merger – sort out the business matters • Needs formal agreement from governing bodies of parties involved • Sets framework for subsequent discussions • Cover as much as you can on the big issues, otherwise detailed negotiations become more difficult • Will normally include: Aims & Objectives; Governance and organisation; Finances & Funding; Employment; Services; Intellectual Property; Liabilities & Indemnities; Publications/branding; Confidentiality
  • 9. Governance - Structure Government / Governing body / Funding Body etc Governing body / structure structure Joint Steering Steering Group Board Steering Group DD Group DD Group Negotiation Team Negotiation Team Legal Team Legal Team Implementation Dedicated Dedicated Implementation Group Project Resource Project Resource Group Post Post Implementation Staff Unions Implementation Mgt / Oversight Mgt / Oversight Student Unions Academic | Professional Academic | Professional Services Alumni Services
  • 10. Governance - Understanding and Communication • Project Definition Document (jointly agreed) • Explain merger phases / processes • Websites / Blogs • Regular meetings – on agendas in committees • Leadership capabilities / team building
  • 11. Due Diligence The aim of Due Diligence is to • gather the information needed to understand the operations and performance of the other institution • identify the risks and issues that will need to be addressed such that • a workable deal structure can be put in place, • legal contacts/instruments for the transfer of the business and assets appropriately deal with the key issues • effective planning for implementation of the merger can take place.
  • 12. Due Diligence Identify Steering Group(s) – Academic/Professional Services; Brief managers (both organisations); Provide Checklist; Managers to provide DD report; Review Reports and extract main issues • Finance HR • Procurement Property & Environment • ICT, Library & Heritage Assets • Research Grants & Consultancy Intellectual Property • Health and Safety Residences & Services • Student Administration / Services Academic Support • Legal and Compliance • Subsidiary Companies
  • 13. Vision & Business Case Document to be produced: • Vision reasons for merger, • Academic & other Benefits • Financial Costs/Benefits • Implementation plans / risks Submission to Government / Funding Bodies Used for public consultation
  • 14. Legals Statutory Merger • Legal merger undertaken through Legislation • Must operate strictly within the term of the legislation • Work closely with government lawyers • Usually everything transfers including historic liabilities Contractual Merger • Legal merger undertaken though contract(s) Purchase and Sale Agreement, Property, Technology Transfer etc • Consider whether better to transfer a legal entity or a staff/business activity • Cover every aspect of merger – links with negotiation • Take specialist legal advice
  • 15. Negotiation Statutory Merger • Negotiation with other institution • Negotiate with government/funding bodies Funding of merger; property changes; staffing changes Contractual Merger • Negotiate with other parties & gov’t/funding bodies Value of organisation being transferred; funding of merger; future income; property changes; staffing changes; staff terms and conditions; residual liabilities (pension funds / environmental liabilities; warranties • Conflict of Interest – those in unit being transferred should not be part of negotiation Negotiating Remit – Tactics – leader / escalation
  • 16. Transition Planning Identify Steering Group(s) – Academic/Professional Services; Plan Communicate Action Determine new high level organisation Brief managers (both organisations) to develop detailed organisation proposals, implementation plans and staffing requirements • • Academic Structure Teaching/Assessment Timetables Academic Support • Finance HR • Procurement Property & Environment • ICT, Library & Heritage Assets • Research Grants & Consultancy Intellectual Property • Health and Safety Residences & Services • Student Administration / Services Subsidiary Companies Determining which member of staff goes into which role in new organisation –permanent roles / transition roles Process for communicating role to staff Processes for communicating with Staff Unions Process for consulting with students and merging Student Unions
  • 17. Transition Implementation Launch Implementation Pre merger date actions • systems set up (e.g. payroll); • statutory notifications; • training in new systems/processes Actions on/following merger date • welcome activities, • data transfers between systems, • operation of new systems/processes/structures
  • 18. Embedding Settle in people and new ways of working Complete post merger project actions Move to “ business as usual” as soon as possible Team building / culture development Lots of communication – groups / individuals Post merger review(s)
  • 19. It’s all about people • Emotional roller coaster • More than communication, communication, communication • Need engagement, involvement, challenge, recognition • Active influencing • Provide support for those struggling Optimism, Excitement, Enthusiasm, Hope Pessimism, Worried, Denial, Panic,