1. Renald Lachashvili
Exercise presentation for MOOC of
Design Thinking Action Lab
By Leticia Britos Cavagnaro, Stanford University
Graphic representation of the process
proposed to solve the problem

2. The Process of Design

3. Empathy (1)
Who is my consumer? – The school.
Why does the school want to change the design
of the lockers? Apparently, students are
unhappy.
I cannot address my favorite questions to
anybody, so I have to examine the picture of
students using the lockers and to transfer my
empathy to them.

4. Empathy (2)
Why they are dissatisfied? - Lockers are located
very closely, neighbors push me, they can look
into my locker, and I do not want this.

5. Define (1)
We need to divide the students, when they use
the lockers.

6. Ideation (1)
We have to change the direction of door
opening.

7. Prototype (1)

8. Test (1)
It turned out useful for students and even nice
looking, but lockers occupy quite a lot of
space.
I have to come back to empathy.

9. Empathy (3)
The school has to use the space carefully.

10. Define (2)
We need to maintain a different direction of
door opening, but make a more compact
arrangement

11. Ideation (2)
We can use wheels to make lockers movable and
easy to use.

12. Prototype (2)

13. Test (2)
But one locker on wheels could be unstable.

14. Ideation (3)
We divide all lockers in blocks of two lockers
with doors oriented in opposite directions and
put each block on wheels.
It is quite simple to use the locker 1. To use the
locker 2, one have to roll back the block from
the wall and deploy it on 180 degrees

15. Prototype (3)

16. Test (3)
It seems to be a satisfactory design.