Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness Tourism is the result of an extensive survey drawn from Timetrics exclusive panel of respondents from leading hotel industry companies. The report includes both buyer and supplier respondent opinions towards changes in RevPAR and occupancy rates within the industry in 2013, providing insights into key growth drivers.

1. Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness
Tourism
Synopsis
The report provides a definitive analysis of emerging trends in the global hotel industry and explores how key
industry dynamics and trends are set to change in 2013
The report grants access to the opinions and strategies of hotel operators and suppliers
The report examines hotel operator and supplier intentions related to expenditure on technology and online
media channels
In this report both buyers and suppliers examine their actions surrounding sustainable procurement practices
and marketing green initiatives
The report provides the reader with data on the significance of health and wellness tourism for business
growth across the global hotel industry
Summary
Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness
Tourism is the result of an extensive survey drawn from Timetrics exclusive panel of respondents from
leading hotel industry companies. The report includes both buyer and supplier respondent opinions towards
changes in RevPAR and occupancy rates within the industry in 2013, providing insights into key growth
drivers. The report provides an overview of how hotels with selected investment in new technologies gain a
competitive advantage. Additionally, the report summarizes the necessary budget allocations to technologies
identified as attractive by travellers when selecting a hotel and analyzes the investment changes across various
online media channels. The report analyzes energy efficient measures and green marketing initiatives, which
respondents have implemented, or plan to implement in 2013. Furthermore, the report examines the
significance of health and wellness tourism for business growth across the global hotel industry.
Scope
The report features the opinions of global hotel industry respondents related to the following:
Changes in RevPAR and occupancy rates Key drivers of growth Emerging trends Technologies for
improving operational efficiency Investment in online media channels Most implemented sustainability
measures Cost saving targets Demand for health and wellness tourism Existing health and wellness facilities
Reasons To Buy
Secure stronger customer relationships by understanding the emerging trends in the global hotel industry
Uncover the business outlook, key technology initiatives and investment decisions identified by buyers and
suppliers in the industry Drive revenues by understanding the importance of key technologies that improve
operational efficiency Formulate effective sales and marketing strategies by identifying change in expenditure
Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness Tourism

2. on online media channels Identify key sustainability measures and levels of implementation, analyzed by
company type, region of operation and company turnover Uncover key energy efficiency measures either
implemented or planned by respondents from the hotel industry Predict the importance of health and wealth
tourism in growing hotel industry revenues
Key Highlights
Regardless of buyer and supplier categorization, respondents consider environment friendly initiatives as the
most conspicuous emerging trend in 2013. Respondents from luxury hotels expect to use technological
facilities such as Wi-Fi access, eco-friendly technology and efficient energy management systems to increase
their operational efficiency in 2013. In total, 35% of buyer respondents indicate that they intend to save less
than 5% of total organizational expenditure in the next 12 months following the implementation of
sustainability measures. In total, 65% and 32% of respondents from luxury hotels and other hotels expect an
increase in the number of health and wellness tourists in 2013 respectively.
table Of Content
1 Introduction
1.1 What Is This Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile Of Survey Respondents
1.4.1 Profile Of Buyer Respondents
1.4.2 Profile Of Supplier Respondents
2 Executive Summary
3 Hospitality Industry Dynamics In 2013
3.1 Change In Revpar And Occupancy Rate
3.1.1 Change In Revpar And Occupancy Rate In 2013 Comparison Between Buyer And Supplier Responses
3.1.2 Change In Revpar And Occupancy Rates In 2013 By Buyers
3.1.3 Change In Revpar And Occupancy Rates In 2013 By Suppliers
3.1.4 Change In Revpar And Occupancy Rates In 2013 By Region
3.1.5 Change In Revpar And Occupancy Rate In 2013 By Company Turnover
3.2 Key Drivers Of Growth In The Global Hotel Industry
3.2.1 Key Drivers Of Growth Comparison Between Buyer And Supplier Responses
3.2.2 Key Drivers Of Growth By Buyers
3.2.3 Key Drivers Of Growth By Suppliers
3.2.4 Key Drivers Of Growth By Region
3.2.5 Key Drivers Of Growth By Company Turnover
3.3 Emerging Trends In The Global Hospitality Industry
3.3.1 Emerging Trends In The Global Hospitality Industry Comparison Between Buyers And Suppliers
3.3.2 Emerging Trends In The Global Hospitality Industry By Buyers
Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness Tourism

3. 3.3.3 Emerging Trends In The Global Hospitality Industry By Suppliers
3.3.4 Emerging Trends In The Global Hospitality Industry By Region
3.3.5 Emerging Trends In The Global Hospitality Industry By Company Turnover
4 Technology Initiatives And Investment Decisions
4.1 Change In Technology Expenditure
4.1.1 Change In Technology Expenditure By Buyers
4.1.2 Change In Technology Expenditure By Region
4.1.3 Change In Technology Expenditure By Company Turnover
4.2 Customer Expectations Vs. Existing Technologies
4.2.1 Customer Expectations Vs. Existing Technologies By Buyers
4.3 Technologies For Improving Operational Efficiency In 2013
4.3.1 Technologies For Improving Operational Efficiency In 2013 By Buyers
4.3.2 Technologies For Improving Operational Efficiency In 2013 By Region
4.3.3 Technologies For Improving Operational Efficiency In 2013 By Company Turnover
4.3.4 Technologies For Improving Operational Efficiency In 2013 By Decision Making Authority
4.4 Investment In Online Media Channels
4.4.1 Investment In Online Media Channels Comparison Between Buyers And Suppliers Increase Responses
4.4.2 Investment In Online Media Channels By Buyers
4.4.3 Investment In Online Media Channels By Suppliers
4.4.4 Investment In Online Media Channels By Region
4.4.5 Investment In Online Media Channels By Company Turnover
5 Sustainability In The Hotel Industry, 2013
5.1 Most Implemented Sustainability Measures
5.1.1 Most Implemented Sustainability Measures Comparison Between Buyers And Suppliers
5.1.2 Most Implemented Sustainability Measures By Buyers
5.1.3 Most Implemented Sustainability Measures By Suppliers
5.1.4 Most Implemented Sustainability Measures By Region
5.1.5 Most Implemented Sustainability Measures By Company Turnover
5.2 Energy Efficiency Measures In 2013
5.2.1 Energy Efficiency Measures Comparison Between Buyer And Supplier Responses
5.2.2 Energy Efficiency Measures By Buyers
5.2.3 Energy Efficiency Measures By Suppliers
5.2.4 Energy Efficiency Measures By Region
5.2.5 Energy Efficiency Measures By Company Turnover
5.3 Green Marketing Initiatives
5.3.1 Green Marketing Initiatives By Buyers
5.3.2 Green Marketing Initiatives By Suppliers
5.3.3 Green Marketing Initiatives By Company Turnover
5.3.4 Green Marketing Initiatives By Senior Level Respondents
Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness Tourism

4. 5.4 Cost Saving Targets In 2013
5.4.1 Cost Saving Targets Comparison Between Buyer And Supplier Responses
5.4.2 Cost Saving Targets By Buyers
5.4.3 Cost Saving Targets By Suppliers
5.4.4 Cost Saving Targets By Region
5.4.5 Cost Saving Targets By Company Turnover
6 Health And Wellness Trends In 2013
6.1 Demand Of Health And Wellness Tourism
6.1.1 Demand Of Health And Wellness Tourism By Buyers
6.1.2 Demand Of Health And Wellness Tourism By Region
6.1.3 Demand Of Health And Wellness Tourism By Company Turnover
6.1.4 Demand Of Health And Wellness Tourism By Decision Making Authority
6.2 Menu Alterations For Health And Wellness Tourists
6.2.1 Menu Alterations For Health And Wellness Tourists By Buyers
6.2.2 Menu Alterations For Health And Wellness Tourists By Region
6.2.3 Menu Alterations For Health And Wellness Tourists By Company Turnover
6.3 Existing Health And Wellness Facilities
6.3.1 Existing Health And Wellness Facilities By Buyers
6.3.2 Existing Health And Wellness Facilities By Region
6.3.3 Existing Health And Wellness Facilities By Company Turnover
6.4 Availability Of Complimentary Facilities
6.4.1 Availability Of Complimentary Facilities By Buyers
6.4.2 Availability Of Complimentary Facilities By Region
6.4.3 Availability Of Complimentary Facilities By Company Turnover
7 Appendix
7.1 Full Survey Results
7.2 Methodology
7.1 Contact Us
7.2 About Timetric
7.3 Disclaimer
About Us:
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Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness Tourism

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Global Hotel Industry Survey 2013: Emerging Trends in Technology, Sustainability, Health and Wellness Tourism