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Revanth Technologies
B1, 3rd Floor, Eureka Court, Near Image Hospital, Ameerpet, Hyderabad.
Ph : 9290971883, 9247461324, Email ID : revanthonlineenquiry@gmail.com
www.revanthtechnologies.in

Salesforce Online Training
Course Duration – 45 hrs
Cloud Computing Fundamentals
•

Introduction to the Cloud Computing

•

Evolution of Cloud Computing

•

Comparisons with other computing techniques fetchers

•

Key characteristics of cloud computing

•

Advantages/Disadvantages

•

Classification of Cloud Computing
o

Based on as a service model
o
o

PAAS (Platform as a service)

o
o

SAAS (Software as a service)

IAAS (Infrastructure as a service

Based on deployment or access model
o

Public Cloud

o

Private Cloud

o

Hybrid Cloud

Sales Force CRM Concepts
•

What is CRM?

•

How CRM can help?

•

Sales force CRM Navigation terminology

•

Compare Salesforce.com CRM with other CRM products

•

Customization in sales force .com CRM

•

Introduction to sales force CRM Setup tool
•

Personal Setup

•

App Setup

•

Admin Setup

Salesforce.Com Cloud Overview
•

Sales Cloud

•

Service Cloud

•

Collaboration Cloud

Project development life cycle
Sales force editions
Apex data loader
Organization Administration
•

Set your organization’s language & locale

•

Manage currency

Customization
•

Create custom profiles & custom fields

•

Define dependent pick list

•

Customize lookup fields

•

Customize validation & formulas

•

Customize page layouts

•

Customize standard related lists

•

Use field-level security

Workflow
•

Define workflow

•

Set up workflow rules

•

Set up workflow tasks & alerts

Workflow Approvals
•

Plan approvals using workflow

•

Use the approval wizard – standard vs. jump start

•

Create workflow approvals

Security & Access
•

Create & Manager Users

•

Set organization-wide defaults

•

Learn about record accessed

•

Create the role hierarchy

•

Learn about role transfer & mass Transfer functionality
•

Profiles, Login History

Data Utilities
•

Importing overview

•

Learn about import solutions & Custom Object records using the data loader

•

User mass delete

•

Initiate weekly export

•

Use storage

Analytics
•

Create custom reports

•

Use advanced filters

•

Use conditional highlighting

•

Use custom summary formulas

•

Use dashboards

Extending Salesforce CRM
•

Learn about custom objects

•

Learn about custom tabs

•

Learn about custom web tabs

The Appexchnage
•

The AppExchange

•

Install an app

•

Delete an app

Visual Force
•

Introduction and Tools

•

Purpose of Visualfoce

•

MVC Architecture

Controllers
•

Variables and Formulas

•

Standard Controllers and Standard List Controllers

•

Custom Controllers and Controller Extensions

•

Using static resources and custom components

•

Styling VF pages
•

Overriding buttons, links and tabs with VF

•

Using JavaScript in VF Pages

•

Advanced examples

APEX
•

Introduction to Apex

•

Pupose of Apex

Apex Fundamentals
•

Collections

•

Loops

Apex Scheduling
•

Triggers

•

Invoking Apex

•

Classes, Objects and Interfaces

•

Testing Apex

•

Dynamic Apex

•

Batch Apex

•

Debugging Apex

•

Deploying Apex

•

Developing Apex in managed packages

sObjects and the Database
•

What is an sObject

•

SOQL and SOSL Queries

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Salesforce Online Training

  • 1. Revanth Technologies B1, 3rd Floor, Eureka Court, Near Image Hospital, Ameerpet, Hyderabad. Ph : 9290971883, 9247461324, Email ID : revanthonlineenquiry@gmail.com www.revanthtechnologies.in Salesforce Online Training Course Duration – 45 hrs Cloud Computing Fundamentals • Introduction to the Cloud Computing • Evolution of Cloud Computing • Comparisons with other computing techniques fetchers • Key characteristics of cloud computing • Advantages/Disadvantages • Classification of Cloud Computing o Based on as a service model o o PAAS (Platform as a service) o o SAAS (Software as a service) IAAS (Infrastructure as a service Based on deployment or access model o Public Cloud o Private Cloud o Hybrid Cloud Sales Force CRM Concepts • What is CRM? • How CRM can help? • Sales force CRM Navigation terminology • Compare Salesforce.com CRM with other CRM products • Customization in sales force .com CRM • Introduction to sales force CRM Setup tool • Personal Setup • App Setup • Admin Setup Salesforce.Com Cloud Overview
  • 2. • Sales Cloud • Service Cloud • Collaboration Cloud Project development life cycle Sales force editions Apex data loader Organization Administration • Set your organization’s language & locale • Manage currency Customization • Create custom profiles & custom fields • Define dependent pick list • Customize lookup fields • Customize validation & formulas • Customize page layouts • Customize standard related lists • Use field-level security Workflow • Define workflow • Set up workflow rules • Set up workflow tasks & alerts Workflow Approvals • Plan approvals using workflow • Use the approval wizard – standard vs. jump start • Create workflow approvals Security & Access • Create & Manager Users • Set organization-wide defaults • Learn about record accessed • Create the role hierarchy • Learn about role transfer & mass Transfer functionality
  • 3. • Profiles, Login History Data Utilities • Importing overview • Learn about import solutions & Custom Object records using the data loader • User mass delete • Initiate weekly export • Use storage Analytics • Create custom reports • Use advanced filters • Use conditional highlighting • Use custom summary formulas • Use dashboards Extending Salesforce CRM • Learn about custom objects • Learn about custom tabs • Learn about custom web tabs The Appexchnage • The AppExchange • Install an app • Delete an app Visual Force • Introduction and Tools • Purpose of Visualfoce • MVC Architecture Controllers • Variables and Formulas • Standard Controllers and Standard List Controllers • Custom Controllers and Controller Extensions • Using static resources and custom components • Styling VF pages
  • 4. • Overriding buttons, links and tabs with VF • Using JavaScript in VF Pages • Advanced examples APEX • Introduction to Apex • Pupose of Apex Apex Fundamentals • Collections • Loops Apex Scheduling • Triggers • Invoking Apex • Classes, Objects and Interfaces • Testing Apex • Dynamic Apex • Batch Apex • Debugging Apex • Deploying Apex • Developing Apex in managed packages sObjects and the Database • What is an sObject • SOQL and SOSL Queries