Did you know that you can integrate Review Link (http://drstars.com) into your Demandforce software? Doing so will help you build an insulating layer of positive reviews to protect your public image against negative comments online.
Review Link intelligently routes patients to the websites where you need more positive reviews. It makes it as easy as humanly possible for a patient to leave their feedback--placing the consumer into the exact page where they can write you a review. Making it this easy for patients helps you get more reviews.
Review Link (drstars.com) - Demandforce Integration Guide
1. Integrate Demandforce with Review Link (DrStars.com)
Integrating your Review Link (DrStars.com) with Demandforce will help you get more reviews on the 75
primary websites that affect a doctor‟s public image.
This guide shows you how to modify the “Thank You” email template that is sent after each patient‟s
appointment in Demandforce. Instead of sending everypatient to Demandforce.com, Review Link sends
patients to websites where you need more reviews to cover up the bad ones.
Review Link is intelligent. It knows where you have bad reviews and how recent they are. It also knows
where the patient will have the easiest time writing a review. It balances these two factors to deliver the
highest possible boost to your online reviews.
For help integrating Review Link, please call our support desk at 866-407-6020 or email
concierge@reviewconcierge.com.
Instructions
1. From the home screen, click Settings on the top right.
2. On the left-hand side of the screen, click on Thank You.
3. Make sure that the Thank You email is turned on.
1
3. 5. Delete the text that says click here.
6. Delete the text that says [Provide Feedback].
5
6
4. 7. Move your cursor where [Provide Feedback] previously was. (You just deleted it.)
8. Click on [Custom Tags] > [Add Custom Button]
7
8
5. 9.
10.
11.
12.
Type “Review Us” in the Button Name.
Type your DrStars link in the Button URL.
Press Save to add this button to the email template
Press Save to save the email template
12
9
10
11
6. Testing
Please be aware thatthe Preview and Test Email functions will not be fully functional. They will show what
the email looks like, but the DrStars link will not be clickable from Demandforce until it is sent to a
real patient.
The only way to test this modified email is to add yourself as a patient, schedule an appointment for
yourself, and wait for a Thank You email to come within the next day.
How Review Link Works
Review Link (www.drstars.com) is a feature of Review Concierge that helps doctors get reviews on the 75
major websites that consumers use to find doctors. It is an intelligent link that is tied to the doctor‟s
Review Report Card. Based on the Report Card, it knows where the doctor needs higher grades and
where the user is most likely to have sucesss posting a review (whether it‟s on mobile, Google+, Yelp,
Yahoo, etc).
This YouTube video contains more information about how Review Link works:
http://www.youtube.com/watch?v=D5AsGZM5Poo
A user guide for Review Link can be found here: http://www.scribd.com/doc/166869008/How-to-UseReview-Link
About Review Concierge
Review Concierge is a San Diego based company that helps doctors protect their reputation online. We
do three things: 1) scan the web for reviews; 2) fix reviews by responding or requesting removal; 3)
intelligently direct patients to write reviews where you need them.
Review Concierge serves of 230,000 doctors. To schedule an appointment with your Review Concierge
to integrate DrStars into Demandforce or (any other office process or system), please call us at 866-4076020.
Review Concierge
9707 Waples St
San Diego, CA 92121
866-407-6020
concierge@reviewconcierge.com
* Demandforce is a trademark of Demandforce, Inc(http://www.demandforce.com/).The use of their name in this
document does not constitute an endorsement, recommendation, or favoring between Review Concierge and
Demandforce, Inc.