AWARDS U 2019 - Virtual Conference Program

1. #AWARDSU2019
Welcomes the
CLASS OF 2019

2. Take a look at how the Foothold community has grown over
the last 20 years.
27 STATES
& 2 TERRITORIES
TAKE A
LOOK...
GUAM PUERTO RICO
FL

3. INDIVIDUAL
LIVES IMPACTED
x 1,139,170
30,000 USERS IN
AWARDS PER MONTH
x 10,000
OUR
AVERAGE
CLIENT AGENCY
TENURE IS
6+
YEARS
AGENCIES ACCESS
AWARDS
NATIONWIDE
OUR LONGEST STANDING
CLIENT AGENCY IS
20+
YEARS
x 10
OUR CLIENT AGENCIES HAVE AN AVERAGE
OF 150 EMPLOYEES

5. At AWARDS U, our mission is to make you better AWARDS users. With that in mind,
we have add-on options to make your data documentation more robust and give
you the tools to ensure better documentation and care. Next to each session
description you will see an icon, which corresponds to an add-on product as
indicated in the chart below. If you are interested in learning about these products,
please stop by our booth on the 9th and 10th Floors.
OFFICE HOURS
Office hours will be held for in-person attendees during the panel
after lunch. If you're interested in discussing a topic 1-on-1 with
Foothold staff, sign up at any Information Desk.
INFORMATION DESK
NURSING MOTHERS
We have arranged for a private space to be available in case you
need to use a breast pump. Please take the elevator down to the 6th
Floor of NYU Kimmel Center. The floor receptionist will provide you a
room. If you have any issues, contact any Foothold Staff member.
@footholdtechnology @footholdtech
IMO VPAC BillingBuilder ERx
E-labsInterop AWARDS
InSights
Med
Support/
eMAR

6. AGENDA
TIME
8:00 AM
9:00 AM
9:05 AM
9:15 AM
9:30 AM
9:45 AM
9:50 AM
10:00 AM
11:10 AM
ROOM
914
905/907
909
912
DETAILS
Registration
Welcome Remarks
2019 Highlights from the CEO
Certification Presentation
Session Highlights
Impact Prize Winners Announced
Break
AM Session I
• A Lecturer’s Guide with David Bucciferro: How
Today’s Federal Initiatives Affect You
• Preparing for the 2019 HMIS Data Standards
• Voted Most Likely to Succeed: Best of 2019
Enhancements
• Midterm Check-In: Evaluating and Improving Your
AWARDS Use
Break
Lobby
Rosenthal
Rosenthal
Rosenthal
Rosenthal
Rosenthal

7. TIME
11:30 AM
12:30 PM
1:30 PM
1:30 PM
2:30 PM
2:45 PM
3:55 PM
4:30 PM
ROOM
909
914
905/907
912
Rosenthal
Rosenthal
912
909
914
905/907
DETAILS
AM Session II
• Be Inspired: AWARDS Impact Prize Winners
• Statistics 201: Business Intelligence with
AWARDS InSights
• Extracurricular: eMAR
• First in Your Class: Tips for Succeeding at AWARDS U
Lunch
Executive Panel Discussion
Office Hours
Break
PM Session I
• Into the Wild: HIPAA Survival Training
• Guided Analysis: Exploring the 837 Claim File
• It’s All About Team Spirit: A Day in the Life of a
Local Help Desk
• Renewing your Inner Helper
Networking Reception
Raffle Winners Announced
AGENDA

8. GUEST PRESENTERS
SHANA LORY
Alpine Investors
Shana’s passion for understanding people and aligning them to
their highest expression of self led her to pivot from her career in
advertising strategy and become a trained and certified coach and
workshop facilitator. Her personal mission is to heal the American
workplace. She has worked with hundreds of creative industry
professionals to level-up their careers, has taught goal-setting
workshops, and has worked in Learning & Development at
Citigroup, facilitating leadership development workshops for
mid-career managers. Shana is currently a PeopleFirst facilitator
with Alpine Investors, a San Francisco-based private equity firm.
BILL HERRICK
Catholic Charities Steuben, NY
Bill Herrick is the Data Coordinator for Catholic Charities of
Steuben, a role he's been in only since the beginning of 2019. Bill
has been with Catholic Charities of Steuben in various counseling
and supervisory roles for over five years supporting people with
substance abuse disorders and working with people in poverty.
As Data Coordinator, Bill trains over 30 staff to enter data
accurately in AWARDS, provides Helpdesk Support, runs various
reports for funders, and provides needed data to different staff and
committees. By the end of the year, Bill will have onboarded and
trained another Catholic Charities of Steuben program to use
AWARDS instead of using paper documentation. Bill's work has
helped programs to input data more accurately in order to
procure more funding. He has also modified various AWARDS
reporting mechanisms in order help programs keep better track of
their data so that programs do not have to use the dreaded
spreadsheet. This new Data Coordinator position at Catholic
Charities of Steuben has expanded quickly as the agency moves
towards Value Based Payment with various funders including
Medicaid. In Bill's free time, he enjoys spending time with family,
making wine, and listening to music.

9. GUEST PRESENTERS
GEOFF COOPER
CaraSolva
Geoff Cooper is President of CaraSolva CaraSolva which delivers
Electronic Point of Care Medication Management for Human
Services Healthcare providers. Previously he was CIO of Sunrise
Medical a manufacturer of Home Medical Equipment products
including: Hoyer Lifts, Quickie wheelchairs and Dynavox speech
devices. Geoff served on the University of Colorado Business
School IT Advisory Board, and taught the Technology and Privacy
class. He is a past President of the Colorado Chapter of the Society
of Information Management (SIM), and was previously named to
the CIO magazine High Performance 100. Geoff obtained a BS
degree from the University of Wisconsin-River Falls and a MBA from
the University of Michigan.
KEVIN LUFF
CaraSolva
Kevin Luff is the Vice-President of Sales Operations for CaraSolva.
CaraSolva provides eMAR and point-of-care services for Human
Services Healthcare providers. Prior to joining CaraSolva, Kevin had
spent the previous 18 years focused on software solutions for
development testing/quality assurance and
performance/availability monitoring for Enterprise Applications. In
Senior Sales Management roles at Hewlett-Packard, Mercury, and
Freshwater Software, Kevin had responsibility managing sales
operations to all segments and verticals in the marketplace, from
Fortune 500 to Small and Medium Business (SMB). Kevin earned a
BA in Communications from the Lewis & Clark College in Portland,
Oregon and an MBA, with a focus in technology, from the University
of Denver. Kevin is an active participant in the non-profit community
of Boulder. He is a long-time Board Member of Emergency Family
Assistance (EFFA), recently serving as Board President.

10. GUEST PRESENTERS
KRISTEN BULAS
Department for Persons with Disabilities, NJ
Kris joined DPD in 1998 after earning her bachelor's degree in
Psychology from Montclair State University. She has worked in
several capacities at DPD including: as Area Supervisor at Gruenert
Center Day Program, as Associate Director of Wallace House group
home for four years and was then promoted to Personal Plan (IHP)
Coordinator at Gruenert Center in 2011. She then became DPD's first
Support Coordinator in 2013 during when NJ DDD moved from a
contract based payment to the Fee for Service model. She was
promoted to Director of Support Coordination in late 2014. Kris has
enjoyed the opportunity to oversee and shape the program as it
has grown, now serving over 200 individuals in Sussex County. In
addition, since 2013, she has also served as the agency
administrator of AWARDS for DPD, and was directly involved in the
agency’s initial set-up, implementation and training for staff to use
AWARDS. She continues to work towards increased usage and
understanding of the system for all staff at DPD.
MICHELE MEYER
Department for Persons with Disabilities, NJ
Michele is a graduate from Montclair State with a B.S. in
Psychology. She has been working in the field of adult services for
the past 20+ years and has held many positions working
extensively in residential and day programs. She has been a
Program Manager, Director of Residential Services and Director of
Quality Assurance and Operations. She was the lead in the,
customization implementation, training, and oversight of the
AWARDS program at JSDD from 2013-2019; and is the Co-chair of
the Committee of NJ Provider agency users of Foothold
Technologies AWARDS. She has been very proactive in developing
a supportive network of professionals. Now at DPD as the
Compliance and Quality Officer, her knowledge of the AWARDS
program benefits her and the agency in formatting and creating
reports to monitor compliance and identify training opportunities.

11. GUEST PRESENTERS
CHRIS BENSON
New Jersey Housing and Mortgage Finance Agency (NJHMFA)
Chris Benson is a Technical Assistant/Trainer at the HMIS
department at the New Jersey Housing and Mortgage Finance
Agency. His first experience in social work was in 2017, when
he joined O.C.E.A.N., Inc. There he worked with consumers and
agency executives to deliver services in Monmouth, Ocean, and
Atlantic counties. Chris joined NJHMFA in August of 2017. One of the
first assignments he was given was to work with the Morris County
Continuum of Care to fully integrate their coordinated entry projects
into AWARDS. This consisted of creating multiple evaluation tools
and waiting lists in AWARDS while providing policy guidance as
needed. In addition to improving the services available in Morris
County, this experience has provided a template as other
communities across the state look to move their coordinated entry
process fully onto AWARDS. Before working in social services, Chris
spent the majority of career as a coach and educator.
DOMINIQUE L. SINGLETARY
The Bridge, NY
Dominique Singletary has been working for The Bridge, Inc. for well
over a decade. As a teenager he started out at the Bridge as a
part-time residential counselor. In this very intimate setting he built
strong relationships with clients and demonstrated an ability to
work closely with individuals who have mental health and
substance use issues. Dom was motivated to do more, and applied
for a new position within the Bridge at the Clinical Hub as an
administrative assistant for the Adult Mental Health Clinic, PROS
and the OASAS program. In these programs he worked alongside
Psychiatric Nurse Practitioners, Psychiatrists, Social Workers,
Peer Specialist and the billing team. Dom took on a leadership role
amongst his peers and quickly became central to the administrative
functioning. Under new leadership in 2018, Dom was promoted to
the Administrative Coordinator over all of the administrative staff in
the Clinical Hub. It was in this role, Dom has been essential to
bringing organizational change.

14. SESSIONS
AM SESSION I
A Lecturer’s Guide with David Bucciferro: How Today’s Federal
Initiatives Affect You
Join Senior Advisor David Bucciferro as he shares highlights from
his national work with the Electronic Health Record Association
(EHRA). This session will help guide you and your agency as you
navigate the many challenges facing health care providers today
and tomorrow. Learn about how major federal and state initiatives
such as the Opioid Support Act, HIPAA reform, Interoperability, and
others will affect you. Gain tools to help you navigate value based
care in a managed environment. David will also share the most
current information available about the behavioral health
technology incentive program.
10:00 AM | Room 914
Preparing for the 2019 HMIS Data Standards
New HMIS Data Standards will be released in October. Join us for a
sneak preview of what is coming. This session will also contain a
look at the LSA report and how its data is being used.
10:00 AM | Room 905/907
Voted Most Likely to Succeed: Best of 2019 Enhancements
Join Trainer Natalie Wright-Umoh and Implementation Consultant
Ivy Raff for a look into the most exciting new features we’ve
released so far in 2019. We’ll review real-world examples of how
agencies are using these features to their advantage, and show
how to train your staff to use them successfully.
10:00 AM | Room 909

15. SESSIONS
Midterm Check-In: Evaluating and Improving Your AWARDS Use
Each day, we strive to make sure that your organization is using
AWARDS to its fullest capacity. Fully implementing AWARDS is a
key part of that goal. This session will explore the components of
full AWARDS usage, how to facilitate an agency implementation
self-evaluation and then follow-up by creating and adhering to a
work plan to improve your overall usage of AWARDS. This session
is for anyone who wants to look at how well their agency is using
AWARDS – whether you’re just getting started or have been using
AWARDS for years.
10:00 AM | Room 912
AM SESSION II
Be Inspired: AWARDS Impact Prize Winners
Announcing the winners of the AWARDS Impact Prize at our User’s
Conference has become an anticipated annual ritual in the
Foothold community. These are individuals and teams who have
shared poignant and powerful stories about how they have
leveraged AWARDS to create a measurable and ongoing impact on
the health and well-being of the communities they serve. Come
hear previous winners share their strategies, their struggles, and
their successes. Be inspired, and leave with fresh ideas about how
you can harness the tools within AWARDS to have a greater impact
on your agency, your clients, and your community.
11:30 AM | Room 909

16. SESSIONS
AM SESSION II CONTINUED
Statistics 201: Business Intelligence with AWARDS InSights
In this session we will introduce you to our brand new business
intelligence (BI) tool, AWARDS InSights, powered by Sisense.
InSights makes your data come to life in new and exciting ways.
You’ll see the dashboards that have been developed, discuss the
potential of the tool and learn how you can gain new InSights into
your data.
11:30 AM | Room 914
Extracurricular: eMAR
Foothold is excited to showcase our partnership with CaraSolva and
its eMAR system, MedSupport. This add-on feature can be
integrated into AWARDS for all your medication administration
needs. Come meet the CaraSolva team, learn about the integration
process, and watch a demo of the software.
11:30 AM | Room 905/907
First in Your Class: Tips for Succeeding at AWARDS U
Do you know you can configure FormBuilder fields to default to a
specific value for all instances of your form? Do you know how to
use dynamic filters on ReportBuilders to show you all of the
progress notes that were written in the last two weeks, regardless
of when you choose to run that report? Do you know the easiest
way to find information in Online Help? Attend this session to hear
a whole series of tips that will make you a graduate level
AWARDS user!
11:30 AM | Room 912

17. SESSIONS
PM SESSION I
Into the Wild: HIPAA Survival Training
Without the proper skills, working in a connected healthcare
environment can be like being dropped into the harsh wilderness
without a compass. Join experts from GreyCastle Security and
MedAllies, at this session and our experts will make sure you leave
with the HIPAA survival skills needed to keep you safe, no food
foraging or fire starting required.
2:45 PM | Room 912
Guided Analysis: Exploring the 837 Claim File
Do you want to better understand how AWARDS BillingBuilder tool
populates 837 claim files? Of course you do! So, don’t miss this
interactive session which explores the complex relationship
between AWARDS data and the various 837 data segments.
2:45 PM | Room 909
It’s All About Team Spirit: A Day in the Life of a Local Help Desk
Join us as we demonstrate Help Desk best practices by using
real-life ticket examples. We will walk you through every step of
reporting, troubleshooting and resolving issues reported through an
agency’s local Help Desk. This session is geared toward and is
highly recommended for local Help Desk team members.
2:45 PM | Room 914
Renewing Your Inner Helper
Many of you joined this field of work out of a deep desire to help
people. In the daily crunch of work pressures, that connection to
your deepest desire can sometimes get lost or buried. Join us for a
highly interactive session on reconnecting to your passion and
purpose to reignite the reason you do what you do.
2:45 PM | Room 905/907

18. RECESS
SCAVENGER HUNT
Complete the following items and have a staff member sign off on
them once they are complete for your chance to win a Lenovo
Chromebook C330 (11.6") Laptop.
1. Visit an exhibitor table to learn
how they can help you and your
agency! They are located in the
back of Rosenthal on the
10th Floor.
2. Post to Facebook and/or Twitter a
selfie with a Foothold staff
member (be sure to include
#AWARDSU2019, tag your
agency, and tag Foothold).
3. Stop by the Info Desk on the 10th
Floor to learn about our add-on
functionalities.
4. Submit evaluation form after the
last session (opportunity for
another raffle as well!).
Initials of Exhibitor
_____
Initials of Foothold Staff
_____
Initials of Info Desk Rep
_____
Initials of Person Collecting
Evaluations
_____
Once you have all the initials, please stop by the Info Desk with
your booklet for proof!

19. REPORT CARDS
Complete and turn in your report card for a chance to win two
AirBars! They easily turn your laptop into a touchscreen to make
eSigning in AWARDS easier!
The winner will be announced in Rosenthal at 4:30 PM.

20. EXAM TIME
BENEFITS OF CERTIFICATION
• Become an expert resource for your agency
• Lead your agency’s implementation of AWARDS
• Implement programs that have thus far been a challenge
• Free entry to the annual AWARDS User’s Conference for 2 years
• Include the AWARDS Certification credentials on your resume
and email signature
2019/2020 SCHEDULE
Level 1:
September 24th, 25th, 26th, 2019
Be Your
Agency's AWARDS Expert
The AWARDS Certification Exam is now available online! It's free and there's no
obligation to enroll in Certification upon successful completion of the exam.
Visit: tinyurl.com/CertExam2019
For more information, visit:
footholdtechnology.com/certification

21. EXHIBITOR

22. EXAM TIMEEXHIBITOR
EXAM TIME
EXHIBITOR
Better Access Better Outcomes

23. EXHIBITOR
VPAC IS A DIGITAL
HEALTH INFORMATION
TECHNOLOGY COMPANY
WITH DYNAMIC &
CUSTOMIZABLE SAAS-
BASED BEHAVIORAL
ASSESSMENT AND
PATIENT-GENERATED
DATA COLLECTION
SOLUTIONS.

24. EXAM TIMEEXHIBITOR

25. EXHIBITOR

26. NOTES

27. NOTES

28. #AWARDSU2019