SlideShare une entreprise Scribd logo
1  sur  34
Télécharger pour lire hors ligne
Information Systems Thanks to the work of P Beynon-Davies
Information systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
Table 4.1:   Examples of  historical information, information systems, information technology and human activity systems
Figure 4.1:  Information system modelling constructs   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IS modelling constructs
Figure 4.2:  An information systems model of the RAF early warning network
Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.3:  Levels of infrastructure
Activity systems infrastructure ,[object Object],[object Object]
Figure 4.4:  Activity systems infrastructure of a typical manufacturing organisation
Figure 4.5:   Information flows between core back-end information systems ,[object Object],[object Object]
Figure 4.6:  Sales order processing   ,[object Object],[object Object],[object Object],[object Object],Sales order processing
Order entry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.7:   Order entry
Supply-side inventory management information system ,[object Object],[object Object],[object Object],[object Object]
Figure 4.8:   Supply-side inventory management information system
Purchase order processing information system ,[object Object],[object Object],[object Object],[object Object]
Figure 4.9:  Purchase order processing information system
Financial information system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.10:  Financial information system
Payroll system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.11:  Payroll system
Front-end information systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.12:   Back-end and front-end information systems infrastructure
Management information systems ,[object Object],[object Object]
Figure 4.13:  Management information systems
Outbound logistics information system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.14:  Outbound logistics information system
Customer-facing information systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.15:  Customer-facing information systems
Supplier-facing information systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 4.16:  Supplier-facing information systems
Figure 4.17:  Employee-facing information systems ,[object Object],[object Object],[object Object],[object Object]
Figure 4.18:  Part of a company ’ s information infrastructure
Ontology Borrowed from philosophy meaning a systematic account or model of an area of existence –  logicians refer to as  Universe (Domain) of Discourse  e.g. In organisations = employees, products, customers and suppliers.

Contenu connexe

Tendances

Information Systems, Organizations and Strategy - Management Information System
Information Systems, Organizations and Strategy - Management Information SystemInformation Systems, Organizations and Strategy - Management Information System
Information Systems, Organizations and Strategy - Management Information SystemFaHaD .H. NooR
 
james o'brien chapter 7 electronic business system
james o'brien chapter 7 electronic business system james o'brien chapter 7 electronic business system
james o'brien chapter 7 electronic business system mousumsts
 
Office Automation System (OAS)
Office Automation System (OAS)Office Automation System (OAS)
Office Automation System (OAS)Jaisha Jaikishan
 
MIS-CH9: Achieving Operational Excellence and Customer Intimacy
MIS-CH9: Achieving Operational Excellence and Customer IntimacyMIS-CH9: Achieving Operational Excellence and Customer Intimacy
MIS-CH9: Achieving Operational Excellence and Customer IntimacySukanya Ben
 
Ethical And Social Issues in MIS - Management Information System
Ethical And Social Issues in MIS - Management Information SystemEthical And Social Issues in MIS - Management Information System
Ethical And Social Issues in MIS - Management Information SystemFaHaD .H. NooR
 
E-Commerce Integration and Implementation Issues
E-Commerce Integration and Implementation IssuesE-Commerce Integration and Implementation Issues
E-Commerce Integration and Implementation IssuesNurul Izzah
 
Modern trends in information systems
Modern trends in information systemsModern trends in information systems
Modern trends in information systemsPreeti Sontakke
 
Chapter8
Chapter8Chapter8
Chapter8AG RD
 
MIS-CH04: Ethical and Social Issues in INformation Systems
MIS-CH04: Ethical and Social Issues in INformation SystemsMIS-CH04: Ethical and Social Issues in INformation Systems
MIS-CH04: Ethical and Social Issues in INformation SystemsSukanya Ben
 
Materi manajemen investasi teknologi informasi-1
Materi  manajemen investasi teknologi informasi-1Materi  manajemen investasi teknologi informasi-1
Materi manajemen investasi teknologi informasi-1Fajar Baskoro
 
200981104 management-information-system-case-study
200981104 management-information-system-case-study200981104 management-information-system-case-study
200981104 management-information-system-case-studyhomeworkping4
 
Chapter 1 introduction to information system
Chapter 1 introduction to information systemChapter 1 introduction to information system
Chapter 1 introduction to information systemAG RD
 
MIS-CH07: Telecommunications, the Internet, and Wireless Technology
MIS-CH07: Telecommunications, the Internet, and Wireless TechnologyMIS-CH07: Telecommunications, the Internet, and Wireless Technology
MIS-CH07: Telecommunications, the Internet, and Wireless TechnologySukanya Ben
 

Tendances (20)

Information Systems, Organizations and Strategy - Management Information System
Information Systems, Organizations and Strategy - Management Information SystemInformation Systems, Organizations and Strategy - Management Information System
Information Systems, Organizations and Strategy - Management Information System
 
james o'brien chapter 7 electronic business system
james o'brien chapter 7 electronic business system james o'brien chapter 7 electronic business system
james o'brien chapter 7 electronic business system
 
Office Automation System (OAS)
Office Automation System (OAS)Office Automation System (OAS)
Office Automation System (OAS)
 
Information system
Information systemInformation system
Information system
 
MIS-CH9: Achieving Operational Excellence and Customer Intimacy
MIS-CH9: Achieving Operational Excellence and Customer IntimacyMIS-CH9: Achieving Operational Excellence and Customer Intimacy
MIS-CH9: Achieving Operational Excellence and Customer Intimacy
 
Ethical And Social Issues in MIS - Management Information System
Ethical And Social Issues in MIS - Management Information SystemEthical And Social Issues in MIS - Management Information System
Ethical And Social Issues in MIS - Management Information System
 
Erp modules
Erp modulesErp modules
Erp modules
 
Oracle financials theory_vol_i
Oracle financials theory_vol_iOracle financials theory_vol_i
Oracle financials theory_vol_i
 
E-Commerce Integration and Implementation Issues
E-Commerce Integration and Implementation IssuesE-Commerce Integration and Implementation Issues
E-Commerce Integration and Implementation Issues
 
Modern trends in information systems
Modern trends in information systemsModern trends in information systems
Modern trends in information systems
 
Chapter 9
Chapter 9Chapter 9
Chapter 9
 
Chapter8
Chapter8Chapter8
Chapter8
 
MIS-CH04: Ethical and Social Issues in INformation Systems
MIS-CH04: Ethical and Social Issues in INformation SystemsMIS-CH04: Ethical and Social Issues in INformation Systems
MIS-CH04: Ethical and Social Issues in INformation Systems
 
Advanced procurement v1.2
Advanced procurement v1.2Advanced procurement v1.2
Advanced procurement v1.2
 
ERP module
ERP moduleERP module
ERP module
 
E Business Systems
E Business SystemsE Business Systems
E Business Systems
 
Materi manajemen investasi teknologi informasi-1
Materi  manajemen investasi teknologi informasi-1Materi  manajemen investasi teknologi informasi-1
Materi manajemen investasi teknologi informasi-1
 
200981104 management-information-system-case-study
200981104 management-information-system-case-study200981104 management-information-system-case-study
200981104 management-information-system-case-study
 
Chapter 1 introduction to information system
Chapter 1 introduction to information systemChapter 1 introduction to information system
Chapter 1 introduction to information system
 
MIS-CH07: Telecommunications, the Internet, and Wireless Technology
MIS-CH07: Telecommunications, the Internet, and Wireless TechnologyMIS-CH07: Telecommunications, the Internet, and Wireless Technology
MIS-CH07: Telecommunications, the Internet, and Wireless Technology
 

En vedette

MANAGEMENT INFORMATION SYSTEM AND PAYROLL MANAGEMENT
MANAGEMENT  INFORMATION  SYSTEM AND PAYROLL  MANAGEMENT MANAGEMENT  INFORMATION  SYSTEM AND PAYROLL  MANAGEMENT
MANAGEMENT INFORMATION SYSTEM AND PAYROLL MANAGEMENT RV Devi Prasad
 
Production management system, plant location
Production management system, plant locationProduction management system, plant location
Production management system, plant locationRahul Boddul
 
Payroll process flowchart
Payroll process flowchartPayroll process flowchart
Payroll process flowchartAngela Torres
 
Payroll Management System
Payroll Management SystemPayroll Management System
Payroll Management SystemDheeraj Jha
 
Information system for production management
Information system for production managementInformation system for production management
Information system for production managementwimmba
 

En vedette (7)

Human resource information system
Human resource information systemHuman resource information system
Human resource information system
 
MANAGEMENT INFORMATION SYSTEM AND PAYROLL MANAGEMENT
MANAGEMENT  INFORMATION  SYSTEM AND PAYROLL  MANAGEMENT MANAGEMENT  INFORMATION  SYSTEM AND PAYROLL  MANAGEMENT
MANAGEMENT INFORMATION SYSTEM AND PAYROLL MANAGEMENT
 
Production management system, plant location
Production management system, plant locationProduction management system, plant location
Production management system, plant location
 
Financial Information System
Financial Information SystemFinancial Information System
Financial Information System
 
Payroll process flowchart
Payroll process flowchartPayroll process flowchart
Payroll process flowchart
 
Payroll Management System
Payroll Management SystemPayroll Management System
Payroll Management System
 
Information system for production management
Information system for production managementInformation system for production management
Information system for production management
 

Similaire à Information systems

Business software packages - Accounting Software Systems
Business software packages - Accounting Software SystemsBusiness software packages - Accounting Software Systems
Business software packages - Accounting Software SystemsJoel Briza
 
Book 1 chapter-2
Book 1 chapter-2Book 1 chapter-2
Book 1 chapter-2GTU
 
Achieving operational excellence and customer intimacy
Achieving operational excellence and customer intimacyAchieving operational excellence and customer intimacy
Achieving operational excellence and customer intimacyProf. Othman Alsalloum
 
Accounting information sysytem @ doms
Accounting information sysytem @ domsAccounting information sysytem @ doms
Accounting information sysytem @ domsBabasab Patil
 
Accounting information sysytem @ DOMS
Accounting information sysytem @ DOMS Accounting information sysytem @ DOMS
Accounting information sysytem @ DOMS Babasab Patil
 
Mc leod9e ch08 information in action
Mc leod9e ch08 information in actionMc leod9e ch08 information in action
Mc leod9e ch08 information in actionsellyhood
 
Introduction to information system
Introduction to information systemIntroduction to information system
Introduction to information systemAndino Maseleno
 
SCM CRP ERP Decision Support
SCM CRP ERP Decision SupportSCM CRP ERP Decision Support
SCM CRP ERP Decision Supportankit_sharma869
 
_Accounting information system_3.pdf
_Accounting information system_3.pdf_Accounting information system_3.pdf
_Accounting information system_3.pdfAdjeiChrispin
 
Lo3=p4, p5, m2, d2
Lo3=p4, p5, m2, d2Lo3=p4, p5, m2, d2
Lo3=p4, p5, m2, d2sparkeyrob
 
Lesson 1
Lesson 1Lesson 1
Lesson 107Deeps
 
Ch01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).pptCh01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).pptkhawlamuseabd
 

Similaire à Information systems (20)

Business software packages - Accounting Software Systems
Business software packages - Accounting Software SystemsBusiness software packages - Accounting Software Systems
Business software packages - Accounting Software Systems
 
14515386.ppt
14515386.ppt14515386.ppt
14515386.ppt
 
Book 1 chapter-2
Book 1 chapter-2Book 1 chapter-2
Book 1 chapter-2
 
Business Informaton Systems
Business Informaton SystemsBusiness Informaton Systems
Business Informaton Systems
 
Achieving operational excellence and customer intimacy
Achieving operational excellence and customer intimacyAchieving operational excellence and customer intimacy
Achieving operational excellence and customer intimacy
 
Ch 14
Ch 14Ch 14
Ch 14
 
Information system
Information systemInformation system
Information system
 
Accounting information sysytem @ doms
Accounting information sysytem @ domsAccounting information sysytem @ doms
Accounting information sysytem @ doms
 
Accounting information sysytem @ DOMS
Accounting information sysytem @ DOMS Accounting information sysytem @ DOMS
Accounting information sysytem @ DOMS
 
Transaction processing
Transaction processingTransaction processing
Transaction processing
 
Mc leod9e ch08 information in action
Mc leod9e ch08 information in actionMc leod9e ch08 information in action
Mc leod9e ch08 information in action
 
Introduction to information system
Introduction to information systemIntroduction to information system
Introduction to information system
 
SCM CRP ERP Decision Support
SCM CRP ERP Decision SupportSCM CRP ERP Decision Support
SCM CRP ERP Decision Support
 
CRM with MIS
CRM with MISCRM with MIS
CRM with MIS
 
_Accounting information system_3.pdf
_Accounting information system_3.pdf_Accounting information system_3.pdf
_Accounting information system_3.pdf
 
James hall ch 1
James hall ch 1James hall ch 1
James hall ch 1
 
Lo3=p4, p5, m2, d2
Lo3=p4, p5, m2, d2Lo3=p4, p5, m2, d2
Lo3=p4, p5, m2, d2
 
Pos Presentation
Pos PresentationPos Presentation
Pos Presentation
 
Lesson 1
Lesson 1Lesson 1
Lesson 1
 
Ch01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).pptCh01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).ppt
 

Plus de richardejjones

Invigilator training aqd 091210
Invigilator training aqd 091210Invigilator training aqd 091210
Invigilator training aqd 091210richardejjones
 
Invigilator training aqd 091210
Invigilator training aqd 091210Invigilator training aqd 091210
Invigilator training aqd 091210richardejjones
 
Fd lc sed presentation 27th june 2011
Fd lc sed presentation 27th june 2011Fd lc sed presentation 27th june 2011
Fd lc sed presentation 27th june 2011richardejjones
 
Underpinning Principles of Presentation
Underpinning Principles of PresentationUnderpinning Principles of Presentation
Underpinning Principles of Presentationrichardejjones
 
Organisations and Systems
Organisations and SystemsOrganisations and Systems
Organisations and Systemsrichardejjones
 
Smart Oxford Presentation
Smart Oxford PresentationSmart Oxford Presentation
Smart Oxford Presentationrichardejjones
 

Plus de richardejjones (7)

Invigilator training aqd 091210
Invigilator training aqd 091210Invigilator training aqd 091210
Invigilator training aqd 091210
 
Invigilator training aqd 091210
Invigilator training aqd 091210Invigilator training aqd 091210
Invigilator training aqd 091210
 
Fd lc sed presentation 27th june 2011
Fd lc sed presentation 27th june 2011Fd lc sed presentation 27th june 2011
Fd lc sed presentation 27th june 2011
 
Underpinning Principles of Presentation
Underpinning Principles of PresentationUnderpinning Principles of Presentation
Underpinning Principles of Presentation
 
Week 25 presentation
Week 25 presentationWeek 25 presentation
Week 25 presentation
 
Organisations and Systems
Organisations and SystemsOrganisations and Systems
Organisations and Systems
 
Smart Oxford Presentation
Smart Oxford PresentationSmart Oxford Presentation
Smart Oxford Presentation
 

Dernier

CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...Nguyen Thanh Tu Collection
 
HED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdfHED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdfMohonDas
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17Celine George
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE
 
How to Manage Cross-Selling in Odoo 17 Sales
How to Manage Cross-Selling in Odoo 17 SalesHow to Manage Cross-Selling in Odoo 17 Sales
How to Manage Cross-Selling in Odoo 17 SalesCeline George
 
In - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptxIn - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptxAditiChauhan701637
 
Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...raviapr7
 
CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxSaurabhParmar42
 
How to Solve Singleton Error in the Odoo 17
How to Solve Singleton Error in the  Odoo 17How to Solve Singleton Error in the  Odoo 17
How to Solve Singleton Error in the Odoo 17Celine George
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17Celine George
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphNetziValdelomar1
 
Diploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfDiploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfMohonDas
 
Benefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationBenefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationMJDuyan
 
The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice documentXsasf Sfdfasd
 
M-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptxM-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptxDr. Santhosh Kumar. N
 
CapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapitolTechU
 
How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17Celine George
 
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptxClinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptxraviapr7
 

Dernier (20)

CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
 
HED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdfHED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdf
 
Finals of Kant get Marx 2.0 : a general politics quiz
Finals of Kant get Marx 2.0 : a general politics quizFinals of Kant get Marx 2.0 : a general politics quiz
Finals of Kant get Marx 2.0 : a general politics quiz
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024
 
How to Manage Cross-Selling in Odoo 17 Sales
How to Manage Cross-Selling in Odoo 17 SalesHow to Manage Cross-Selling in Odoo 17 Sales
How to Manage Cross-Selling in Odoo 17 Sales
 
In - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptxIn - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptx
 
Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...
 
CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptx
 
How to Solve Singleton Error in the Odoo 17
How to Solve Singleton Error in the  Odoo 17How to Solve Singleton Error in the  Odoo 17
How to Solve Singleton Error in the Odoo 17
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a Paragraph
 
Diploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfDiploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdf
 
Benefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationBenefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive Education
 
The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice document
 
M-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptxM-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptx
 
Prelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quizPrelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quiz
 
CapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptx
 
How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17How to Use api.constrains ( ) in Odoo 17
How to Use api.constrains ( ) in Odoo 17
 
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptxClinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
 

Information systems

  • 1. Information Systems Thanks to the work of P Beynon-Davies
  • 2.
  • 3. Table 4.1: Examples of historical information, information systems, information technology and human activity systems
  • 4.
  • 5. Figure 4.2: An information systems model of the RAF early warning network
  • 6.
  • 7. Figure 4.3: Levels of infrastructure
  • 8.
  • 9. Figure 4.4: Activity systems infrastructure of a typical manufacturing organisation
  • 10.
  • 11.
  • 12.
  • 13. Figure 4.7: Order entry
  • 14.
  • 15. Figure 4.8: Supply-side inventory management information system
  • 16.
  • 17. Figure 4.9: Purchase order processing information system
  • 18.
  • 19. Figure 4.10: Financial information system
  • 20.
  • 21. Figure 4.11: Payroll system
  • 22.
  • 23. Figure 4.12: Back-end and front-end information systems infrastructure
  • 24.
  • 25. Figure 4.13: Management information systems
  • 26.
  • 27. Figure 4.14: Outbound logistics information system
  • 28.
  • 29. Figure 4.15: Customer-facing information systems
  • 30.
  • 31. Figure 4.16: Supplier-facing information systems
  • 32.
  • 33. Figure 4.18: Part of a company ’ s information infrastructure
  • 34. Ontology Borrowed from philosophy meaning a systematic account or model of an area of existence – logicians refer to as Universe (Domain) of Discourse e.g. In organisations = employees, products, customers and suppliers.

Notes de l'éditeur

  1. It is important to recognise that information systems have existed in organisations prior to the invention of modern ICT, and hence information systems do not need modern ICT to exist. The value of historical cases lies in the way in which we can distance ourselves from modern ICT and consider the essence of what information systems constitute. However, in the modern, global and consequently complex organisational world most information systems rely on hardware, software, data and communication technology to a greater or lesser degree.
  2. This modelling technique uses four main constructs: agents, information flows, information stores and processes (information-handling).
  3. To emphasise the historical provenance of the concept of an information system, this case considers an example of an information system that contributed to Allied victory during the 2nd World War. During the summers of the late 1930s the Royal Air Force’s Fighter Command created an information system that eventually contributed to victory in a decisive battle against the German Luftwaffe - the Battle of Britain: in 1940. Since control of the skies was an essential pre-condition of a successful sea-borne invasion, this victory caused Hitler to abandon the planned invasion of Britain and turn his attention eastwards to the Soviet Union. This, in turn, made possible the invasion of continental Europe by the Allies in 1944. The reason for discussing this historical information system is because the remoteness of time enables us to consider the issue of what constitutes an information system in a fresh light. A consideration of this particular example helps us to understand some of the important differences between information systems and ICT systems.
  4. Organised activity of whatever form requires infrastructure. Infrastructure consists of systems of social organisation and technology that support human activity. In terms of business we shall argue that there are four layers of infrastructure. Each of these layers is critically dependent on the layer below it: activity systems infrastructure; information infrastructure, information systems infrastructure and ICT Infrastructure.
  5. The infrastructure in Figure 4.4 consists of a number of activity sub-systems such as sales, after-sales, marketing, purchasing, receiving, warehousing, production, human resources, packing and shipping. Such activity sub-systems relate together in flows of physical items and information.
  6. This infrastructure consists of a number of activity sub-systems such as sales, after-sales, marketing, purchasing, receiving, warehousing, production, human resources, packing and shipping. Such activity sub-systems relate together in flows of physical items and information.
  7. Any activity systems infrastructure will rely on an associated information systems infrastructure. We may distinguish between the back-end ( core transaction processing information systems supporting the internal process of an organisation ) and front-end ( information system which interacts with internal or external stakeholders of the organisation ) information systems infrastructure. – information systems infrastructure = entire make up of an organisation’s information systems
  8. Sales order processing is an information system that communicates with a customer-side inventory management system. This is necessary to check the availability of finished goods for the customer. It will also pass processed orders to an outbound logistics system which dispatches goods to customers matching original sales orders. The customer is notified of the form and timing of intended delivery.
  9. Order entry is a key process that interfaces to the organisation’s customers. Order entry captures the key information needed to process a customer order. Traditionally, orders might be expected to arrive through the post or over the telephone line. More recently orders may be sent electronically and come over electronic data interchange (EDI) links or via the Internet. Normally the order entry system would make an enquiry of the stock control system to check that suitable quantities of the desired item are available. If an order item cannot be filled then a substitute item might be suggested or a back order generated. This back order will be filled later when stock is replenished. A notification of a confirmed, partially filled or back order would be supplied to the customer.
  10. Most businesses have several forms of stock or inventory. These include raw materials, materials for packing, finished goods and parts for maintenance of products. Stock control or inventory management information systems are designed to record information about this material flow. The objective for most businesses is to minimise the amount of stock held whilst ensuring optimal performance of other systems such as manufacturing or production.
  11. Purchases may be generated in two ways. The inventory management system itself may generate an automatic purchase order if the level of a stock item falls below a certain level. Most medium to large organisations will have a purchasing or procurement unit. Staff in this unit will be generating purchase orders on the basis of orders it receives from the inventory management system or from requests from staff for those items not included within the general remit of inventory management. Purchase orders will be produced by purchase order handling and then sent to relevant suppliers. JIT
  12. Most financial information systems are divided up into three major sub-systems: accounts receivable, accounts payable and general ledger. The information store used by the accounts receivable system is generally called a sales ledger because it records financial details of all amounts owed by customers to the organisation. The information store used by the accounts payable system is sometimes called the purchase ledger because it stores details of all monies owed to suppliers by the organisation. A third accounting system called a general ledger system is used to record details of all the financial transactions relevant to an organisation: income, expenditure and assets. It hence receives information from accounts payable, accounts receivable and inventory management systems.
  13. Remember: these are all Information Systems Infrastructure systems e.g. Sales order processing, inventory management, purchase order processing, financial systems, payroll All backend systems
  14. Payroll produces two primary outputs: some payment to the employee, and a record (payslip or pay advice) of the details of the payments made. The key input into a payroll system is some information of the work undertaken during a given time period such as a week or month. These details may be collected on time-sheets sent on from operational departments or may be automatically generated from a production scheduling and control system. The payroll system will need to access information stored on each employee such as pay rates, tax details etc. to produce given pay advices. Periodically, the payroll system will update the general ledger system with the financial costs of labour.
  15. Around the core back-end information systems a number of front-end information systems will exist. Such systems face the major stakeholders of the business: managers, employees, customers and suppliers. Hence, we refer to such information systems in terms of four groups: management information systems, employee-facing information systems, customer-facing information systems and supplier-facing information systems.
  16. Management information systems (MIS) are used particularly by some operational layer of management to monitor the state of the organisation at any one time. From an MIS, managers would be expected to retrieve information about current production levels, number of orders achieved, current labour costs and other relevant managerial information.
  17. A diagram of an information system for outbound logistics is included. Shipment planning determines which orders will be filled and from which location they will be shipped. The system produces two outputs: a shipment plan which indicates how and when each order is to be filled and a picking list which is used by warehouse staff to select the desired goods from the warehouse. Shipment execution supports the work of the shipping function and is used to coordinate the flow of goods from the business to customers. The system will produce a shipping note that is attached to each despatch of goods. It also passes on details of the shipment to invoicing. Invoicing systems take the information supplied on shipping and produces invoices to customers using information stored about customers, orders, products and prices. Invoices may be sent at time of shipment or some time thereafter.
  18. Customer-facing information systems support demand-chain activities and typically interface between back-end information systems such as sales order processing, inventory management and the customer. Traditional customer-facing information systems include sales, marketing, outbound logistics and after-sales systems. Recently, there has been increased emphasis on integrating such systems together to form a customer relationship management (CRM) or customer chain management information system (CCM).
  19. Supplier-facing information systems support supply chain activities. Traditional supplier-facing systems include inbound logistics and procurement and typically interface with back-end information systems such as purchase order processing, finance and inventory management. Not surprisingly, given the symmetric nature of buy-side and sell-side activities there has been increased emphasis on integrating supplier-facing information systems together to form an integrated supply chain management or supplier relationship management system.
  20. Employee-facing information systems support the internal value chain within organisations. Typical employee-facing information systems include human resource management and production control systems and they are likely to interact with key back-end information systems such as payroll.
  21. This consists of definitions of information need and activities involved in the collection, storage, dissemination and use of information within the organisation.