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August 24, 2011 Advanced Mobility Working Group: Dialog Outcomes and Next Steps
Motivation Technology and user expectations are rapidly evolving – consumerization of IT, especially in mobility Many grass roots efforts are under way across the federal government to address these new demands Mobility affects both the federal enterprise and delivery of citizen services Implications in policy, acquisition strategy, security, infrastructure, applications, service models, … Identify key areas of focus that impact the government’s ability to move more aggressively in mobility 2
Dialog Online  June 24 - July 25, 400+ visitors, 40+ ideas, 300+ votes In-person  July 14, 30+ participants Complementary to GSA’s MobileGov initiative Objectives: Solicit inputs, comments, interaction Identify common needs and themes Establish a community How can we most effectively meet these demands across the federal space? What can we learn from each other? What common needs and solutions can we identify? How can government and industry best collaborate? 3
Agencies Represented Library of Congress Department of the Navy Department of Justice Federal Trade Commission Department of Agriculture Department of Homeland Security Department of Energy Government Printing Office Social Security Administration National Institutes of Health General Services Administration Federal Aviation Administration Office of Personnel Management 4
Dialog Topic Areas App Eco-System Continuum of developers, providers, and consumers of infrastructure, devices, applications, and content Security New challenges & concerns related to adoption of consumer-centric devices Human Capital Evolving work styles and workforce expectations; governance IT Infrastructure Impacts at the enterprise and national levels 5
A Spectrum of Potentially Helpful Solutions Information sharing Policy/guidance (“myth busters”) Reference architectures Standards (compliance) Clearinghouses for reusable solutions (code repository, app store, etc.) Common platforms/services/infrastructure (cf. TIC)
Key Themes: App Eco-System Diversity of devices, functions, OSs Enabling environment / information sharing Agile procurement Application development policy for citizen services “Mobile-first” policy Overarching: every agency should not be solving this on their own 7
Key Themes: Security Sharing of security models and policies that have already been developed Risk-based security models (not one-size-fits-all) Establishment of reference security frameworks and architectures Common and approved solutions (“Mobile FedRAMP”) Software/application validation 8
Key Themes: Human Capital Look at commercial models for supporting a mobile, knowledge-centric workforce Need to understand performance management in a mobile environment Characterization of productivity impacts of mobility; maximizing impacts and benefits Policy and technology expectations of the workforce 9
Key Themes: IT Infrastructure Intersection of mobility and cloud computing Acquisition of network services; shared infrastructure In-building wireless access 10
Next Steps Inform and impart actionable issues: ACT-IAC Shared Interest Groups (SIGs) Federal implementers (CIO Council, GSA, NIST, …) Establish information-sharing mechanisms Progress report at ACT-IAC Executive Leadership Conference, October 24 11
Logical Follow-on Actions Best practices in supporting a mobile, knowledge-centric workforce (ACT-IAC) Government-wide policies, architecture (CIO Council) Common security reference frameworks and architectures (NIST) 12
Your Perspectives Did we capture your collective sentiments?  What other challenges are you facing? What would you like to see addressed to support your advanced mobility efforts? 13

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Advanced mobility dialog - outcomes and next steps aug2011

  • 1. August 24, 2011 Advanced Mobility Working Group: Dialog Outcomes and Next Steps
  • 2. Motivation Technology and user expectations are rapidly evolving – consumerization of IT, especially in mobility Many grass roots efforts are under way across the federal government to address these new demands Mobility affects both the federal enterprise and delivery of citizen services Implications in policy, acquisition strategy, security, infrastructure, applications, service models, … Identify key areas of focus that impact the government’s ability to move more aggressively in mobility 2
  • 3. Dialog Online June 24 - July 25, 400+ visitors, 40+ ideas, 300+ votes In-person July 14, 30+ participants Complementary to GSA’s MobileGov initiative Objectives: Solicit inputs, comments, interaction Identify common needs and themes Establish a community How can we most effectively meet these demands across the federal space? What can we learn from each other? What common needs and solutions can we identify? How can government and industry best collaborate? 3
  • 4. Agencies Represented Library of Congress Department of the Navy Department of Justice Federal Trade Commission Department of Agriculture Department of Homeland Security Department of Energy Government Printing Office Social Security Administration National Institutes of Health General Services Administration Federal Aviation Administration Office of Personnel Management 4
  • 5. Dialog Topic Areas App Eco-System Continuum of developers, providers, and consumers of infrastructure, devices, applications, and content Security New challenges & concerns related to adoption of consumer-centric devices Human Capital Evolving work styles and workforce expectations; governance IT Infrastructure Impacts at the enterprise and national levels 5
  • 6. A Spectrum of Potentially Helpful Solutions Information sharing Policy/guidance (“myth busters”) Reference architectures Standards (compliance) Clearinghouses for reusable solutions (code repository, app store, etc.) Common platforms/services/infrastructure (cf. TIC)
  • 7. Key Themes: App Eco-System Diversity of devices, functions, OSs Enabling environment / information sharing Agile procurement Application development policy for citizen services “Mobile-first” policy Overarching: every agency should not be solving this on their own 7
  • 8. Key Themes: Security Sharing of security models and policies that have already been developed Risk-based security models (not one-size-fits-all) Establishment of reference security frameworks and architectures Common and approved solutions (“Mobile FedRAMP”) Software/application validation 8
  • 9. Key Themes: Human Capital Look at commercial models for supporting a mobile, knowledge-centric workforce Need to understand performance management in a mobile environment Characterization of productivity impacts of mobility; maximizing impacts and benefits Policy and technology expectations of the workforce 9
  • 10. Key Themes: IT Infrastructure Intersection of mobility and cloud computing Acquisition of network services; shared infrastructure In-building wireless access 10
  • 11. Next Steps Inform and impart actionable issues: ACT-IAC Shared Interest Groups (SIGs) Federal implementers (CIO Council, GSA, NIST, …) Establish information-sharing mechanisms Progress report at ACT-IAC Executive Leadership Conference, October 24 11
  • 12. Logical Follow-on Actions Best practices in supporting a mobile, knowledge-centric workforce (ACT-IAC) Government-wide policies, architecture (CIO Council) Common security reference frameworks and architectures (NIST) 12
  • 13. Your Perspectives Did we capture your collective sentiments? What other challenges are you facing? What would you like to see addressed to support your advanced mobility efforts? 13