Leadership
•Leadership is the art of motivating a
group of people to act towards achieving
a common goal.
•The process of encouraging and
helping others to work enthusiastically
towards objectives .
“Management is doing things right,
leadership is doing the right things”
(Warren Bennis and Peter Drucker)
• Not a POSITION, but ACTIONNot a POSITION, but ACTION
– EFFECTIVE LEADER
• KNOWS THE WAY
• GOES THE WAY
• SHOWS THE WAY
The ability to positively influence people and
systems to have a meaningful impact and achieve
results.
Leading People
Influencing People
Commanding People
Guiding People
• Leader - You must have an honest
understanding of who you are, what you
know and what you can do.
• To be successful you have to convince
your followers not your superiors, that
you are worthy of being followed.
• Follower -You must know your people.
• The fundamental starting point is having a
good understanding of human nature, such
as needs, emotions and motivation.
• Communication-The nonverbal communication is
leading. E.g.- when you set example that
communicates to your people that you would not
ask them to perform anything that you would not
be willing to do.
• Bad communication harm the relation
between leader and employee.
• Situation-We must use our judgment to decide
the best course of action and the leadership style
needed for each situation.
• What we do in one situation will not always work
in another.
Characteristics of
Leadership
1. Leader must have followers
2. It is working relationship between leader and
followers
3. Purpose is to achieve some common goal or goals
4. A leader influences his followers willingly not by
force
5. Leadership is exercised in a given situation
6. Leadership is a power relationship
7. It is a continuous process
Significance
1. Setting Goals
2. Motivating Employees
3. Building morale
4. Creating Confidence
5. Discipline
6. Developing Team-work
7. Facilitates Change
8. Representing the group
Leadership Qualities
• Intelligence
– More intelligent than
non-leaders
– Scholarship
– Knowledge
– Being able to get things
done
• Physical
– Doesn’t seem to be
associated
• Personality
– Verbal facility
– Honesty
– Initiative
– Aggressive
– Self-confident
– Ambitious
– Originality
– Sociability
– Adaptability
Leadership Styles
• Leader by the position achieved
• Leader by personality
• Leader by moral example
• Leader by power held
• Intellectual leader
• Leader because of ability to accomplish things
Leadership styles
• Autocratic: This manager makes decisions unilaterally
without much input from employees, reflecting the
opinions and personality of the manager.
• Consultative: An autocratic style in which the manager
listens to feedback from employees and adjusts when
necessary.
• Democratic: The manager allows decisions to be made by
the majority of employees. Decision-making is slow, but
there is more employee buy-in.
• Laissez-faire: The manager is a mentor and stimulator, and
employees manage their own areas of the business.
What is Motivation?
• An internal state that produces, directs, and maintains
behavior.
• It is the INNER DRIVE that energizes you to do something.
• It is an inner drive that causes you to do something and
persevere at something.
• It extracts, controls, and maintains certain goal-directed
behaviors.
• For example, hunger is a motivation that extracts a desire
to eat.
I’m not sure I have
the time to put into
studying for this
class. Besides, I
hate making
speeches. I think
I’ll drop this class.
It’s too hard.
This class is
going to take a lot
of time, but I think
I can do it. I’ve
never made a
speech before,
but I guess I can
learn.
2 TYPES OF MOTIVATION
• Intrinsic - motivation associated with activities that
are their own reward.
• Extrinsic- motivation created by external factors,
such as rewards and punishments.
Intrinsic: I want to learn. Extrinsic: You must learn.
Internal External
I practice
because I
love to
play.
I practice
because my
mom makes
me.
I practice
because it’s
fun and it’ll
help me get
a college
scholarship.
Indicators of a High Level of
Motivation
• A person who is motivated enjoys the thing
that he/she does.
• He/ she is excited to do such task. Example,
a student who is excited about learning)
• He/she is convinced that accomplishing the
things she/he is asked to do helps her/him
realize the goals she/he has set for
him/herself.