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When IT consultants serve mainly as technology ambulance workers, it’s
inefficient, costly, and ultimately a disservice to the client. One of our most
important jobs is to make the client understand something is going to
break before there is a tech emergency.
Tech Republic September issue 2011
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2010 Budgett $100,000

        Existing Network 2003
           Consulting              Hardware
             32%                     37%
   8 Servers with various Operating systems

                      Software
         All require 31%
                     hardware upgrades


      Some end of life and downages daily

                  2011 Budget
       Software

          Proposed Network
         12%

                                 Consulting
                                   30%
    Server SBS 2008 and 2008 R2 Enterprise
           Hardware
             58%
             New Dell R510 Servers


Designed for above 75 users and 4 VM plus Host
Windows                                       Windows Server 2008
  Foundation
Windows Small Business Server 2008 / 2011
                                                                                          Number of PCs

                        25                  50              100                                           250


                                                                 Point at which, on average,
                                                          businesses hire Full-time IT person




           Windows 2003 R2
                                                         Windows Server 2008 R2
           “End of Lifecycle”
   Server 2003 R2 Enterprise System $3200              Server 2008 R2 Enterprise $4200.00 CAD


          IBM Server $2300.00 CAD                              Dell Server $4500.00 CAD


      Designed for above 75 users 1 to 1           Designed for above 75 users and 4 VM plus Host
Current

Costs During Changeover

Costs Before Changeover
                                                                                                Cost in Thousands

                           25                 50        100                                   250




   Windows 2003 R2 2008/2009
                                                   Windows Server 2008 R2 2010
      Hardware/Consulting
          Hardware/software/repair $40,000            Hardware/software/repair $71,000


  Consulting Costs (5 consultants) $170,000         Consulting Costs (1 Consultant) $38,000


    3rd Party Repairs/Maintenance $20,000             3rd Party Repairs/Maintenance NIL
“If at first you don't succeed; call it version 1.0”
Acceptable Uptime (%)                         Downtime Per day                               Downtime Per month                              Downtime Per year
               95                                            72.00 minutes                                  36 hours                                        18.26 days
               99                                            14.40 minutes                                  7 hours                                         3.65 days
               99.9                                          86.40 seconds                                  43 minutes                                      8.77 hours
               99.99                                         8.64 seconds                                   4 minutes                                       52.60 minutes
               99.999                                        0.86 seconds                                   26 seconds                                      5.26 minutes

percentage of time that a given system is active and working. The following table correlates the percentage of availability to calendar time equivalents.
•
•
    −
    −
        −
        −
        −
Mobile
                   Devices




Workstations                          Servers




                              Security
          Phones
                             Appliances
“If at first you don't succeed; call it version 1.0”

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Technology Roadmap

  • 1.
  • 2. When IT consultants serve mainly as technology ambulance workers, it’s inefficient, costly, and ultimately a disservice to the client. One of our most important jobs is to make the client understand something is going to break before there is a tech emergency. Tech Republic September issue 2011
  • 3.
  • 4.
  • 5.
  • 7.
  • 8.
  • 9.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. 2010 Budgett $100,000 Existing Network 2003 Consulting Hardware 32% 37% 8 Servers with various Operating systems Software All require 31% hardware upgrades Some end of life and downages daily 2011 Budget Software Proposed Network 12% Consulting 30% Server SBS 2008 and 2008 R2 Enterprise Hardware 58% New Dell R510 Servers Designed for above 75 users and 4 VM plus Host
  • 19. Windows Windows Server 2008 Foundation Windows Small Business Server 2008 / 2011 Number of PCs 25 50 100 250 Point at which, on average, businesses hire Full-time IT person Windows 2003 R2 Windows Server 2008 R2 “End of Lifecycle” Server 2003 R2 Enterprise System $3200 Server 2008 R2 Enterprise $4200.00 CAD IBM Server $2300.00 CAD Dell Server $4500.00 CAD Designed for above 75 users 1 to 1 Designed for above 75 users and 4 VM plus Host
  • 20. Current Costs During Changeover Costs Before Changeover Cost in Thousands 25 50 100 250 Windows 2003 R2 2008/2009 Windows Server 2008 R2 2010 Hardware/Consulting Hardware/software/repair $40,000 Hardware/software/repair $71,000 Consulting Costs (5 consultants) $170,000 Consulting Costs (1 Consultant) $38,000 3rd Party Repairs/Maintenance $20,000 3rd Party Repairs/Maintenance NIL
  • 21. “If at first you don't succeed; call it version 1.0”
  • 22. Acceptable Uptime (%) Downtime Per day Downtime Per month Downtime Per year 95 72.00 minutes 36 hours 18.26 days 99 14.40 minutes 7 hours 3.65 days 99.9 86.40 seconds 43 minutes 8.77 hours 99.99 8.64 seconds 4 minutes 52.60 minutes 99.999 0.86 seconds 26 seconds 5.26 minutes percentage of time that a given system is active and working. The following table correlates the percentage of availability to calendar time equivalents.
  • 23.
  • 24. • • − − − − −
  • 25. Mobile Devices Workstations Servers Security Phones Appliances
  • 26.
  • 27. “If at first you don't succeed; call it version 1.0”

Editor's Notes

  1. R510 is $9487.00 less $3270.00 removal of OS Software is $6217.00R410 is $8038.00 less $3270.00 removal of Software is $4768.002003 is $3995.00 plus $1200 is $5195.00 less $9487 is a difference of $4292.00 or $2843.00 with the R410
  2. Great questions to start with.What would you say has been the best experience moving forward from the way things used to be? Try and remember those workgroup days and multiple usernames and passwords just to get email, files and mobile devices working before the change.What challenges were all of you facing before you sought out changes to your business infrastructure environment?