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SAMSUNG ELECTRONICS 
Seoul, Korea 
Japan / Korea Trip 2001 
Fabio Armani 
Julian Carey 
Jennifer Goodwin
Agenda 
• Samsung Group – History & Structure 
• Samsung Electronics 
– History 
– Company Focus 
– Financial Overview 
– Strategy 
– Organizational Structure 
– Challenges
Samsung Group 
• Founded in 1938 
– exporter of dried fish, vegetables, and fruits 
– flour mill and confectionery machines 
• 1950’s Economic Stabilization 
– Korean War - Samsung lost all assets 
– aimed to help rebuild Korean economy; entered the 
manufacturing industry (sugar,fabrics) 
– became a leader in modern business practices (recruiting 
from outside) 
• 1960’s Expansion of Key Industries 
– entered electronics and chemical industries 
– 1969 established Samsung Electronics Co.
Samsung Group 
% of Sales ($72B) 
Electronics 
28% 
Machinery 
& Heavy 
Equipment 
6% 
Chemicals 
2% 
Financial 
Services 
26% 
Other 
38% 
• distribution 
• hotels 
• amusement 
theme parks 
• trading 
• construction 
• textile 
• advertising 
• baseball team 
• security 
• cameras 
• aircraft 
• ships 
• dump trucks 
• oil trucks 
• polymerized compounds 
• plastics 
• specialty chemicals 
• life insurance 
• credit card services 
• securities trading 
• finance and trust 
management services 
• home appliances 
• wireless 
communication 
• semiconductors
Samsung Electronics 
• Established in January, 1969 
• 1970’s: Bet the future on electronics 
– laid the groundwork for electronics in Korea 
– helped the domestic economy grow 
– paved the way for exports 
• 1980’s: A more comprehensive electronics company 
– established plants in Portugal and US 
– established Semiconductor and Communication corporation 
– began memory chip business 
• Early 90’s: Integration and Globalization 
• Mid-Late 90’s: Implementing new management 
strategies 
• New Millenium: Digital Vision
Focus: 4 Core Markets 
Home 
Multimedia 
Mobile Multimedia 
Personal Multimedia Core Components
Samsung Electronics 
% Sales ($27B) % Operating Profit 
Semiconductors 
40% 
Digital Media 
29% 
Telecommunications 
23% 
Home 
Appliances 8% 
Digital Media 6% Telecommunications 
Semiconductors 
79% 
12% 
Home 
Appliances 3%
Financial Overview 
• Revenue growth and 
Operating Income 
suffered in 1996 
• 1997: New CEO Jong 
Yong Yun 
– major turnaround 
• new business focus 
• new management 
practices 
– very positive results in 
1999, but… 
Revenue (billion Won) 
Operating Income 
(billion Won)
Stock Performance 
… Samsung is feeling the effects of the downturn 
in the high-tech market 
Common Stock 
Preferred Stock
Strategy 
1997 Turnaround: 
• Cut a third of workforce, cut debt 
• Sold and spun off divisions 
• Set “firewalls” to other Samsung Divisions 
• New business proposition: profits 
• Streamlined inventories 
• Diversification
Strategy 
New Economy: 
• Exodus of engineers and managers to startups 
• Top 4 conglomerates: $1.2B in startups 
(Samsung: $520M) 
– Stakes of up to 29.9% in 80+ startups 
• Startups benefit from links to global networks and 
financial expertise 
“You simply can’t survive without adapting to the 
fast-changing Internet era, and one solution is 
linking up with startups”
Strategy 
Digital Vision: “A Company that leads the digital 
convergence revolution” 
• Brand power, logistics, IP: 
– High-margin products 
– Create value chain that integrates competencies of all 
areas 
– Customer and market oriented 
• Global network by function 
• Performance evaluation and compensation 
system
Strategy 
Digital Vision: 
• Innovation, meeting challenges and creativity 
• Target debt-to-equity ratio: 50% 
• R&D: 7% of total revenues 
• Overseas partners: 
– Joint R&D projects 
– Technology transfer arrangements 
– Joint investments
Organization Structure 
• 4 main groups with 14 divisions 
Digital Media 
Semiconductors 
Information 
& 
Communications 
Home 
Appliances 
Samsung Electronics
Management & Employees 
• 59,000 employees 
• Development of employees strategic to 
success 
• “Making rounds” encouraged as a key 
management practice
Recruiting and Training 
• Heavy investment 
• Focus on creating agents of change 
• Expertise in technology and marketing
Culture 
• Entrepreneurial 
• Profit focused 
• Decisive 
• Different from other firms in Korea and within 
chaebol
Current Challenges 
Internal: “You must maintain a sense of crisis to 
stay competitive” 
• Profits vs. Growth 
– Financial discipline 
• Foster creativity 
• Executives jumping ship for startups
Current Challenges 
External: 
• Abandon dependence on cheap commodity 
products 
• Emphasis on goods developed in-house 
– Rivals are outsourcing production and design 
• Guide the company into the global electronics 
elite
Current Challenges 
Corporate Governance: 
• Cross-shareholding among affiliates 
– Shifth funds among subsidiaries 
– Manipulate debt-to-equity ratios 
• Outside directors appointed by family 
• Lack of accountability to outside shareholders

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Samsung

  • 1. SAMSUNG ELECTRONICS Seoul, Korea Japan / Korea Trip 2001 Fabio Armani Julian Carey Jennifer Goodwin
  • 2. Agenda • Samsung Group – History & Structure • Samsung Electronics – History – Company Focus – Financial Overview – Strategy – Organizational Structure – Challenges
  • 3. Samsung Group • Founded in 1938 – exporter of dried fish, vegetables, and fruits – flour mill and confectionery machines • 1950’s Economic Stabilization – Korean War - Samsung lost all assets – aimed to help rebuild Korean economy; entered the manufacturing industry (sugar,fabrics) – became a leader in modern business practices (recruiting from outside) • 1960’s Expansion of Key Industries – entered electronics and chemical industries – 1969 established Samsung Electronics Co.
  • 4. Samsung Group % of Sales ($72B) Electronics 28% Machinery & Heavy Equipment 6% Chemicals 2% Financial Services 26% Other 38% • distribution • hotels • amusement theme parks • trading • construction • textile • advertising • baseball team • security • cameras • aircraft • ships • dump trucks • oil trucks • polymerized compounds • plastics • specialty chemicals • life insurance • credit card services • securities trading • finance and trust management services • home appliances • wireless communication • semiconductors
  • 5. Samsung Electronics • Established in January, 1969 • 1970’s: Bet the future on electronics – laid the groundwork for electronics in Korea – helped the domestic economy grow – paved the way for exports • 1980’s: A more comprehensive electronics company – established plants in Portugal and US – established Semiconductor and Communication corporation – began memory chip business • Early 90’s: Integration and Globalization • Mid-Late 90’s: Implementing new management strategies • New Millenium: Digital Vision
  • 6. Focus: 4 Core Markets Home Multimedia Mobile Multimedia Personal Multimedia Core Components
  • 7. Samsung Electronics % Sales ($27B) % Operating Profit Semiconductors 40% Digital Media 29% Telecommunications 23% Home Appliances 8% Digital Media 6% Telecommunications Semiconductors 79% 12% Home Appliances 3%
  • 8. Financial Overview • Revenue growth and Operating Income suffered in 1996 • 1997: New CEO Jong Yong Yun – major turnaround • new business focus • new management practices – very positive results in 1999, but… Revenue (billion Won) Operating Income (billion Won)
  • 9. Stock Performance … Samsung is feeling the effects of the downturn in the high-tech market Common Stock Preferred Stock
  • 10. Strategy 1997 Turnaround: • Cut a third of workforce, cut debt • Sold and spun off divisions • Set “firewalls” to other Samsung Divisions • New business proposition: profits • Streamlined inventories • Diversification
  • 11. Strategy New Economy: • Exodus of engineers and managers to startups • Top 4 conglomerates: $1.2B in startups (Samsung: $520M) – Stakes of up to 29.9% in 80+ startups • Startups benefit from links to global networks and financial expertise “You simply can’t survive without adapting to the fast-changing Internet era, and one solution is linking up with startups”
  • 12. Strategy Digital Vision: “A Company that leads the digital convergence revolution” • Brand power, logistics, IP: – High-margin products – Create value chain that integrates competencies of all areas – Customer and market oriented • Global network by function • Performance evaluation and compensation system
  • 13. Strategy Digital Vision: • Innovation, meeting challenges and creativity • Target debt-to-equity ratio: 50% • R&D: 7% of total revenues • Overseas partners: – Joint R&D projects – Technology transfer arrangements – Joint investments
  • 14. Organization Structure • 4 main groups with 14 divisions Digital Media Semiconductors Information & Communications Home Appliances Samsung Electronics
  • 15. Management & Employees • 59,000 employees • Development of employees strategic to success • “Making rounds” encouraged as a key management practice
  • 16. Recruiting and Training • Heavy investment • Focus on creating agents of change • Expertise in technology and marketing
  • 17. Culture • Entrepreneurial • Profit focused • Decisive • Different from other firms in Korea and within chaebol
  • 18. Current Challenges Internal: “You must maintain a sense of crisis to stay competitive” • Profits vs. Growth – Financial discipline • Foster creativity • Executives jumping ship for startups
  • 19. Current Challenges External: • Abandon dependence on cheap commodity products • Emphasis on goods developed in-house – Rivals are outsourcing production and design • Guide the company into the global electronics elite
  • 20. Current Challenges Corporate Governance: • Cross-shareholding among affiliates – Shifth funds among subsidiaries – Manipulate debt-to-equity ratios • Outside directors appointed by family • Lack of accountability to outside shareholders