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The Psychology of Facebook Application Adoption Ned Augenblick, Robert Ross, Michael Staton Stanford University 05-22-08
Trends Economy Design
Trends Economy Design
Why do you use Facebook? Study by Brett Bumgarner University of Illinois-Champagne Motivations Mean Social Utility 3.91 Directory 3.71 Voyeurism 3.13 Herd Instincts 3.08 Collection & Connection 3.04 Personal expression 2.69 Initiating Relationships 1.98
Application Categories & Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Fashion (737) Food & Drink (691) Gaming (2848) Just for Fun (10307) Messaging (1401) Mobile (377) Money (411) Music (1316) Photo (1090) Politics (735) Sports (2138) Travel (627) Utility (1967) Video (1045) Installs, Daily Active Users, Invites, Calls to Action Metrics
Categories that Matter 7 Deadly Sins Facebook Lust Sex Gluttony Indulgence Greed Wealth Sloth Waste Wrath Revenge Envy Jealousy Pride Vanity
Top Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Top Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Most Expensive (SF) Most Expensive (World)
vs
vs
vs
How cautious are you of new Facebook applications? Somewhat, I add them but don’t care about privacy Very, I rarely add them & limit their contact Not very, I add applications all the time 10% 67% 23%
Do you believe the large choice in Facebook applications is beneficial to your Facebook experience ? I like a few FB apps & like the large choice I hate all FB apps – please make them stop I like a lot of FB apps & love the large choice 6% 53% 30% I like only a couple of apps & wish there were fewer 11%
What kind of applications would you like to see more of on Facebook? Fun – eg. Friends for Sale Games – eg. Scrabulous Self-Expression – eg. Where I’ve been 27% 12% 22% Utility Apps – eg. Causes 39%
Would you rather have simple & fun Facebook applications or something more substantial? Simple & fun (entertainment apps) More substantial (ie. useful apps that help you) 49% 51%
Trends Economy Design
Economic View of App Adoption ,[object Object]
Non Social Tech adoption ,[object Object],Dope Wars
Social Tech: Positive Network Externalities ,[object Object]
3 General Points: ,[object Object],[object Object],[object Object]
Facebook Apps: Slightly different ,[object Object],[object Object],[object Object],[object Object]
Trends Economy Design
App Adoption Design Viral Loop
Get Attention Self-Concept Call to Action
Self-Concept
Calls To Action
CTA Types
Prove Value Social Proof Show Utility
Social Proof
Show Utility
Set Goals Explicit Statements Behavior Modeling
Explicit Statements
Behavior Modeling Scaffolding Normative Behavior
Get Commitment Foot-in-the-door Visual Dissonance Incentives Cue Gaps Progress Bar Next Steps
Foot in the Door
Visual Dissonance
Incentives
Progress Bar
Next Steps
Thank You

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Psychology Of Facebook Application Adoption (Stanford)

Editor's Notes

  1. “ Distinctive, Exciting, Provoking, Challenge