The document discusses key aspects of leadership and effective communication. It notes that a leader is defined not by their title or salary but by how they interact with others. Successful leaders are good communicators and listeners who can help people achieve their potential by establishing a vision, building relationships, and motivating others. Motivation involves recognizing people, including them, encouraging risk-taking, and trusting them. Effective communication is two-way, and leaders must listen to understand different perspectives, admit mistakes, and praise openness to encourage further input.

1. GREAT LEADERS

2. Who is a leader?
• Leader is not known
“ By his title he holds or the salary he earns”
“What makes him a leader is how he has learnt to
interact”
Interaction with other people is very important
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3. Successful leader will be a
Very good communicator as well as
a good listener
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4. What is leadership?
• Leadership is
– To help people to achieve what they are capable
– To establish a vision for future (Apple
computers)
– To establish and maintain successful
relationships
To achieve all these qualities, you need to
communicate well.
– To encourage
– To coach
– To mentor
To achieve these qualities, you
should learn to motivate the people.
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5. Which is not a good communication?
• In the past era, the following are equated with,
• Loudness - Toughness
• Stubbornness - Superiority
• Argumentativeness - Honesty
But, a successful leader will
never have these qualities
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6. Communication
• Should always be a two way street
• Share your ideas with others and listen to
theirs
• Be open to other people
– Above
– Below
– Besides
• Create a receptive environment for
communication
• Don’t wait for thro’ proper channel
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7. Create a receptive environment
Once people do take the risk of telling you what
they think,
Encourage them and praise them if the idea is
good.
If it is not good,
Don’t punish or tease them for their openness.
Do Nothing – Absolutely do nothing to
discourage them from doing so.
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8. Communicating the difference
• If an employee makes a suggestion
that I don’t agree with, then I have to
be very delicate about the way by
which I tell them I don’t agree
Fred,
Chief Financial Officer,
Newyork LIC
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9. Listen to learn
• No one can possibly know everything.
Listening to others is the single best
way to learn.
• Listening will make others to listen
you.
• People everywhere loved to be
listened and they almost always
respond to others who listen to them
Listening is the way to persuade
others with your ears
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10. Handling mistakes, complaints and
criticism
• Admit your mistakes quickly
• Criticize respectfully recognizing his previous
successes
• Convert complaints into requests and suggestions
Be constructive while doing all
the above
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11. COMMUNICATION
IS BUILT ON
TRUSTING THE
RELATIONSHIPS
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12. How to Motivate the people?
• Recognize the people
• Include them
• Encourage them
• Train them
• Ask their opinion
• Praise them
• Encourage them to take risk
• Guide and Allow them to take decisions
• Share the glory with them
• Convey your belief in their abilities
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13. How to motivate the people?
• In short,
– Trust them
– Respect them
– Care about them
–Automatically, the people will
be motivated
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14. Easy way to motivate the People
“ Take care of your people,
and the business takes
care of itself”
Geppert,
General Manager, COX Cable,
U.S.A
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15. How to motivate people?
• Don’t forget,
They are people first, then only ,
they are employees
If u treat people as if , they are
capable and smart , that’s
exactly how they will perform
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16. Express genuine interest in others
• Best way is
showing the interest than expressing it.
Tell the Abdul Kalam and his co-scientist story
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17. Respecting the dignity of others
• Treat employees as colleagues
and don’t condescend (show
lower than yourself), dictate or
berate
• Engage people, challenge them,
invite their input and encourage
their cooperation
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18. Respecting the dignity of others
Humanise the organisation in ways
big and small
“ I very often have midday meeting , and I
always make it a habit to bring lunch for any
employee who’s staying through the lunch
hour”
Joyce, CEO,
Harmon associates corporation
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19. Creating a positive mental attitude
“Our life is what our
thoughts make it”
Marcus Aurelius,
Roman Empire
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20. Rewards
•Reward means ?
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21. Rewards means
People work for money but
go extra mile for
recognition and praise
before others
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22. Myths in Motivation
• Myth #1 -- "I can motivate people"
Not really -- they have to motivate themselves.
You can't motivate people anymore than you can
empower them. Employees have to motivate and
empower themselves. However, you can set up
an environment where they best motivate and
empower themselves. The key is knowing how to
set up the environment for each of your
employees.
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23. Myths in motivation
2. Myth #2 -- "Money is a good motivator“
Not really. Certain things like money, a nice office
and job security can help people from becoming
less motivated, but they usually don't help people
to become more motivated. A key goal is to
understand the motivations of each of your
employees.
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24. 3. Myth #3 -- "Fear is a good motivator"
Fear is a great motivator -- for a very short time.
That's why a lot of yelling from the boss won't
seem to "light a spark under employees" for a
very long time.
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25. • 4. Myth #4 -- "I know what motivates me, so I
know what motivates my employees"
• Not really. Different people are motivated by
different things. I may be greatly motivated by
earning time away from my job to spend more
time my family. You might be motivated much
more by recognition of a job well done. People
are not motivated by the same things. Again, a
key goal is to understand what motivates each of
your employees.
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26. • 6. Myth #5 -- "I can't comprehend employee
motivation -- it's a science"
• Nah. Not true. There are some very basic steps
you can take that will go a long way toward
supporting your employees to motivate
themselves toward increased performance in their
jobs.
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27. Power of enthusiasm
• Enthusiasm is something you transmit
through your eyes, in the way you move, you
act and more than the way you write. All
should have enthusiasm for something. If you
don’t feel any type of enthusiasm, you might
as well be dead. Once you discover that you
are enthusiastic in doing something, it’s easy
to develop the ability to get the success there
yourself.
Dale Carnegie
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28. Know the power of enthusiasm
• Enthusiasm is a feeling that has to come from
inside
“That’s one small step for man,
but one Giant leap for mankind”
Neil Amstrong
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29. • Be enthusiastic
• Learn to communicate well
• Motivate yourself to motivate others
• Be a successful leader
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30. Thank you
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