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Business Development Through the Net

       Relationships and Word of Mouth Reputation




@ ein ke
 kv o e f
        e
14% of people
            trust advertising




@ ein ke
 kv o e f
        e          ht:/ w .f k o /h tscn r rm /2 1 5 5 / /h ts em
                    t / wl r mp oo/a ay o o4 3 3 4 1inp oot a /
                     p w   ic .c          p                   r
Business Development




@ ein ke
 kv o e f
        e                ht:/ w .f k o /h ts fs r 4 3 9 9 3
                          t / wl r mp oo/ ot / 6 6 9 3 /
                           p w   ic .c      d e3
Relationships

@ ein ke
 kv o e f
        e        ht:/ w .f k o /h ts ir a u a/8 8 6 6 0
                  t / wl r mp oo/ t l g r 1 0 2 8 /
                   p w   ic .c      vus      2
Word of mouth reputation




@ ein ke
 kv o e f
        e                    ht:/ w .f k.c mp oo/ ac p k /3 4 6 0 6/
                              t / wl r o /h ts ro ao2 4 6 3 6 /
                               p w   ic         m
Facebook




 Relationship baskets : Grow trust
 and build one’s reputation

@ ein ke
 kv o e f
        e
Facebook




            Internet : Relationships
            and reputation accelerator
@ ein ke
 kv o e f
        e
Building relationships?
Building WOM Reputation?




 @ ein ke
  kv o e f
         e
Media? It’s
  a shared
  experience.




@ ein ke
 kv o e f
        e
Facebook

            Powerful Internet
            identity?

            Good?

            Or bad?




@ ein ke
 kv o e f
        e
• 40% of law firms say blogs
  and social media brings in
  work 1

• Moving beyond search to
  social

• Cannot cram influence


• Will get killed in search
  without social



                               1S uc: A ML g l tle c2S uc: G en l B l r
                                 o re L e aI eig n e o re re f d e e
                                              nl               ie / s

@ ein ke
 kv o e f
        e
Gardiner Miller, Toronto




@ ein ke
 kv o e f
        e
Nancy Van Tine, Boston




@ ein ke
 kv o e f
        e
Strategy: Don’t jump blindly.

@ ein ke
 kv o e f
        e                          ht:/ w .f k o /h ts ivr/3 6 2 8 1
                                    t / wl r mp oo/ ain4 6 2 8 7 /
                                     p w   ic .c      v
Engagement. Who in my
            target audience am I
            engaging?
@ ein ke
 kv o e f
        e                   ht:/ w .f k.c mp oo/ia o d o na /6 2 9 7
                             t / wl r o /h ts m n m u t 7 7 0 8 /
                              p w   ic         d           in
You’re looking to
            build social media
            equity.
                   ht:/ w .f k.c mp oo/ at_to a/2 2 8 6 0
                    t / wl r o /h tsm r h m s 9 7 3 6 /
                     p w   ic            in    3

@ ein ke
 kv o e f
        e
There are already
conversations
taking place

                    Listen




                      ht:/ w .f k o /h ts2 1 1 8 @ 0 /2 9 0 6 0
                       t / wl r mp oo/6 0 0 2 N 03 1 2 9 8 /
                        p w   ic .c
It’s about trust




                               ht:/ w .f k.c mp oo/sn as1 9 8 1 8
                                t / wl r o /h ts a d r 0 1 1 5 /
                                 p w   ic         s     /
@ ein ke
 kv o e f
        e
Facebook

                                     Traction?




    •Reputation being enhanced?
    •Growing network of relationships?
    •Recognized subject matter expert?
    •Not just clients (job), but high quality
    clients (job)?
@ ein ke
 kv o e f
        e
Platforms on the Internet for business development on
the Internet




Platforms : Build an Internet identity

@ ein ke
 kv o e f
        e
Facebook




 @ ein ke
  kv o e f
         e
Facebook


            RSS Reader - Listening




@ ein ke
 kv o e f
        e
@ ein ke
 kv o e f
        e   Image by loozrboy via Flickr Creative Commons
@ ein ke
 kv o e f
        e   Image by ell brown via Flickr Creative Commons
@ ein ke
 kv o e f
        e   Image by Abhinav & Abhinav via Flickr Creative Commons
@ ein ke
 kv o e f
        e   Image by zoetnet via Flickr Creative Commons
Peter Mahler, New York City




@ ein ke
 kv o e f
        e
Harris & Moure, Seattle




@ ein ke
 kv o e f
        e
Thank you.
Kevin O’Keefe, CEO & Publisher, LexBlog, Inc
Seattle, WA

Direct: 206.340.8204
Cell: 206.321.3627
web: lexblog.com
email: kevin@lexblog.com

Blog: Real Lawyers Have Blogs: kevin.lexblog.com
Twitter: @kevinokeefe
LinkedIn: linkedin.com/in/kevinokeefe
LinkedIn: Legal Blogging Group
Facebook: Real Lawyers Have Blogs page

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How to Develop Business Through the Internet

  • 1. Business Development Through the Net Relationships and Word of Mouth Reputation @ ein ke kv o e f e
  • 2. 14% of people trust advertising @ ein ke kv o e f e ht:/ w .f k o /h tscn r rm /2 1 5 5 / /h ts em t / wl r mp oo/a ay o o4 3 3 4 1inp oot a / p w ic .c p r
  • 3. Business Development @ ein ke kv o e f e ht:/ w .f k o /h ts fs r 4 3 9 9 3 t / wl r mp oo/ ot / 6 6 9 3 / p w ic .c d e3
  • 4. Relationships @ ein ke kv o e f e ht:/ w .f k o /h ts ir a u a/8 8 6 6 0 t / wl r mp oo/ t l g r 1 0 2 8 / p w ic .c vus 2
  • 5. Word of mouth reputation @ ein ke kv o e f e ht:/ w .f k.c mp oo/ ac p k /3 4 6 0 6/ t / wl r o /h ts ro ao2 4 6 3 6 / p w ic m
  • 6. Facebook Relationship baskets : Grow trust and build one’s reputation @ ein ke kv o e f e
  • 7. Facebook Internet : Relationships and reputation accelerator @ ein ke kv o e f e
  • 8. Building relationships? Building WOM Reputation? @ ein ke kv o e f e
  • 9. Media? It’s a shared experience. @ ein ke kv o e f e
  • 10. Facebook Powerful Internet identity? Good? Or bad? @ ein ke kv o e f e
  • 11. • 40% of law firms say blogs and social media brings in work 1 • Moving beyond search to social • Cannot cram influence • Will get killed in search without social 1S uc: A ML g l tle c2S uc: G en l B l r o re L e aI eig n e o re re f d e e nl ie / s @ ein ke kv o e f e
  • 12. Gardiner Miller, Toronto @ ein ke kv o e f e
  • 13. Nancy Van Tine, Boston @ ein ke kv o e f e
  • 14. Strategy: Don’t jump blindly. @ ein ke kv o e f e ht:/ w .f k o /h ts ivr/3 6 2 8 1 t / wl r mp oo/ ain4 6 2 8 7 / p w ic .c v
  • 15. Engagement. Who in my target audience am I engaging? @ ein ke kv o e f e ht:/ w .f k.c mp oo/ia o d o na /6 2 9 7 t / wl r o /h ts m n m u t 7 7 0 8 / p w ic d in
  • 16. You’re looking to build social media equity. ht:/ w .f k.c mp oo/ at_to a/2 2 8 6 0 t / wl r o /h tsm r h m s 9 7 3 6 / p w ic in 3 @ ein ke kv o e f e
  • 17. There are already conversations taking place Listen ht:/ w .f k o /h ts2 1 1 8 @ 0 /2 9 0 6 0 t / wl r mp oo/6 0 0 2 N 03 1 2 9 8 / p w ic .c
  • 18. It’s about trust ht:/ w .f k.c mp oo/sn as1 9 8 1 8 t / wl r o /h ts a d r 0 1 1 5 / p w ic s / @ ein ke kv o e f e
  • 19. Facebook Traction? •Reputation being enhanced? •Growing network of relationships? •Recognized subject matter expert? •Not just clients (job), but high quality clients (job)? @ ein ke kv o e f e
  • 20. Platforms on the Internet for business development on the Internet Platforms : Build an Internet identity @ ein ke kv o e f e
  • 21. Facebook @ ein ke kv o e f e
  • 22. Facebook RSS Reader - Listening @ ein ke kv o e f e
  • 23. @ ein ke kv o e f e Image by loozrboy via Flickr Creative Commons
  • 24. @ ein ke kv o e f e Image by ell brown via Flickr Creative Commons
  • 25. @ ein ke kv o e f e Image by Abhinav & Abhinav via Flickr Creative Commons
  • 26. @ ein ke kv o e f e Image by zoetnet via Flickr Creative Commons
  • 27. Peter Mahler, New York City @ ein ke kv o e f e
  • 28. Harris & Moure, Seattle @ ein ke kv o e f e
  • 29. Thank you. Kevin O’Keefe, CEO & Publisher, LexBlog, Inc Seattle, WA Direct: 206.340.8204 Cell: 206.321.3627 web: lexblog.com email: kevin@lexblog.com Blog: Real Lawyers Have Blogs: kevin.lexblog.com Twitter: @kevinokeefe LinkedIn: linkedin.com/in/kevinokeefe LinkedIn: Legal Blogging Group Facebook: Real Lawyers Have Blogs page