1. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Workflow Manager Troubleshooting
and Experience

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Malin De Silva
Email : malindesilva@live.com
Twitter : Malind19
Facebook : Malin De Silva
LinkedIn : Malin De Silva
SharePoint Specialist with experience since
SharePoint 2007.
MCSD, SharePoint Apps.
Speaker at many conferences and meetups.
Involved with client projects across many
continents.

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Overview
• Introduction to WFM
• Our Implementation
• Challenges and workarounds

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Workflow Manager Architecture

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Topologies
co-located Federated Distributed

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Our Scenario
• 5K+ workflows to start initially
• Access data across site collections
• External web service access
• Long running workflows
• Have to stop and restart workflows
conditionally

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5K+ workflows to start initially
• Everyday 30-40 more
• HTTP 429 issue
• 100 workflows per hour
• About 15 REST calls in each
• PowerShell to start workflows

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Access data across site collections
• Enable site feature ‘Workflows can use app
permissions’.
• Copy the identifier
• Authorize through the source site collection.

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External web service access
• Multiple ports accessed
• Multiple message formats

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Long running workflows
• Waiting times for escalations
• Complexity over failures

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Stop and restart workflows
conditionally
• Predefined logics
• Need to be state safe

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The Big Challenge
• Hybrid environment
• User profile synchronization
• A little trick

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Recommendations
• Proper design workflows
– Make fail safe
• Long running workflows
– Minimum complexity
• Health of supportive services
– User profile, security token and etc…

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Troubleshooting Tips
• ULS logs
• Windows Event Viewer
• Workflow DB level go through

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Summary
• Introduction to Workflow Manager
• Design and challenge considerations
• Recommendations and troubleshooting

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Thank You
• Email : malindesilva@live.com
• Twitter : Malind19
• Facebook : Malin De Silva
• LinkedIn : Malin De Silva

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Stay tuned for more great sessions …