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Onboarding PowerPoint Presentation 4.19.2016

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Onboarding PowerPoint Presentation 4.19.2016

  1. 1. WELCOMEto Hondros College of Business! New Instructor Onboarding April 19th and 20th We are so glad you are here!
  2. 2. Hondros College of Business – You are joining an elite team that… • Develops Ohio’s Workforce • Educates 4 out of 5 Ohio real estate licensees • Educates more insurance agents than any other OH provide • Has students consistently giving high ratings to: • Our instructors • Staff • Entire Hondros experience The Elite Team
  3. 3. Goals for the next two days • Getting to know one another and people in the organization • Introducing you to the mission, values and history of the organization you are joining • Showing how you are an integral part of our success • Giving you all the tools to be a great Hondros College of Business Instructor • Have fun and ask questions!
  4. 4. Getting started • Things you need to know for the next two days • Review the agenda • Using your binder • Goals you have for the next two days • Questions • Let’s go…
  5. 5. WELCOME TO HONDROS! Building the team – • Find a partner • Interview your partner • Name (how does the person like to be introduced) and which campus • How long have you been in your field • What is one really interesting fact you would like to share with the group • Why are you excited to teach for Hondros • Introduce your partner to the group
  6. 6. Who we are as an organization • Welcome Video! • Who we are and how we got started..
  7. 7. HONDROS COLLEGE OF BUSINESS ORGANIZATION 7 President Tina Lapp Sales Team Sites Contact Center Outside Sales Programs Real Estate Education Insurance Education Degree & Accreditation Compliance Shared Services Accounting, Marketing/HR, Products & Technology
  8. 8. HONDROS MARKETING STRUCTURE VP, Marketing Kerry Hurff Asst. Brand Manager Courtney Johnson Graphic Designer David Bushey Marketing Coordinator Matt Hamrick Market Research & Insights Dir. Stephanie Webb (PT) Front End Developer Kristan Weaver Sr. Digital Mkt. Manager Donnell Harmon Digital Mktg. Manager Christy Bernard Video Prod. Manager Allison Willford Dir., Human Resources Deb Guilbert H.R. Assistant Jen Forschner 8
  9. 9. VP, Technology Chris Vincenzi Manager of Learning Technologies Chris Schuler IT Manager Amy Fanok Dir., Product Development Nancy Johnson Product Manager Cyndi Donaldson PRODUCT & TECHNOLOGY ORGANIZATION 9
  10. 10. What does it mean to be a Hondros Ambassador? • Why we do what we do? • How do you help create that “wow” experience for our students? • How do you represent the Hondros College of Business brand? • How do you help us continue to grow and get better at what we do? • How we are going to help you become part of our elite team of instructors.
  11. 11. Tools to help you become a Great Hondros Instructor: We have a team of people behind the scenes to help you be successful: (see the resource section of your binder) • Operations and Site Staff • Business Development and Sales • Degree Program Staff • Compliance and Faculty • Marketing • IT • Accounting • Management • Human Resources
  12. 12. Prospects  Students  Alumni • Advertising • Branding • Communications • Digital Marketing – SEO, pay per click, remarketing, paid social, inbound marketing. • Analysis & Tracking – promo codes, Google Analytics, Real Ed/LMS • Direct Mail - postcards • Email Marketing • Lists / Data • Publications & Design – Course guide, student guide, media kit • Public Relations • Site Support • Social Media • Website: Design & redesigns, content and strategy
  13. 13. Partnering with Marketing • Get Connected & be an Ambassador • Click. Click. DONE. Video • Course Guides / Tools for Outreach • Product Sales
  14. 14. Quality Emails: Become a Elite Hondros Instructor
  15. 15. Partnering with Business Development • Who we are • How we can help you be successful • How you can share information with us • Why we rely on you
  16. 16. Partnering with your Site Staff • Rob Voltz – Director of Operations • Site Director Role • Student Services Associate – Site operations role • Student Services Associate – Call center role • Role with students • How they can help you be successful
  17. 17. Partnering with our Degree Program • Associate Degree of Applied Business in Business Management • Based out of Columbus • Can be completed online • Send leads to: Joel Browder jbrowder@hondros.com – 614-508-7284 • $99/credit hour! • Ideal for working professional, average age 43 years old • Small-Business Owner • Entrepreneur • Prospective Broker • Those who have many credits, no degree • Evaluate transfer credits at no cost/obligation • Quarterly advising sessions
  18. 18. Accreditation - ACICS • What is it? • The essential purpose of the accreditation process is to provide a professional judgment as to quality of the educational institution or program (s) offered and to encourage continual improvement. How does ACICS fit in with our Real Estate program?
  19. 19. Partnering with Your IT Staff • Technology in the classroom • IT’s Role – how they help you be successful • What you have access to • Hondros e-mail • Uses same account as Intranet • Email username: email address • Intranet username: “FirstInitialLastName”
  20. 20. Partnering with Accounting • What you need to know • Bookstore inventory management • Instructor copies of textbooks
  21. 21. Partnering with Human Resources • How we can help • ADP – Payroll • Employment verifications • Benefits • Changes in your information • Do you know someone else that would make a great instructor? Let HR know!!! • Faculty and Staff Events
  22. 22. Hondros Family of Annual Events Company Picnic in late July / early August Annual Meeting / Holiday Party – Late December
  23. 23. Partnering with Compliance • Compliance Responsibilities • Continuing education credit • Instructor approvals • Quality@Hondros.com • Who • What • When • Why • Response
  24. 24. Faculty Management • Rod Farthing/ Al Batteiger / Vince DiBartolo • Daily checklist • Intranet/curriculum portal, accessing surveys, email • What is on each cart- what if technology isn’t working? • Who to call/FAQ • 3-ring binder instructor resource manual • Review course guide
  25. 25. Regulatory/Accreditation What is your role and responsibility as an instructor? • Follow the syllabus • Follow assigned class timings for start/end/breaks • Follow the policies in the student catalog and instructor manual • FERPA - Family Educational Rights and Privacy Act
  26. 26. Continuous Improvement •Review your surveys •Faculty development •In service meetings
  27. 27. Faculty Development “Professional development should be an ongoing endeavor for all faculty members because their growth as instructors has a profound impact on their students. There are always opportunities for improvement, new teaching techniques to learn and master, and experiences to share with colleagues.” -- Rob Kelly Editor Academic Leader
  28. 28. Faculty Development • Each instructor must have a plan on file • What are some types of appropriate faculty development? • Courses/Workshops • Professional organizations • Conventions/Educational meetings • Visits to employers, other schools, or related organizations
  29. 29. How will you be evaluated? • Surveys • Observations • Site personnel and corporate staff feedback • Quality@Hondros.com
  30. 30. Faculty manual review Curriculum Development • If you note an error in the materials please email to Rod Farthing at: rfarthing@hondros.com for Real Estate and Vince DiBartolo at: vdibartolo@Hondros.com for Insurance. • ANY changes you make to materials must be reviewed and approved – Send to Rod Farthing (RE) at: rfarthing@hondros.com or Vince DiBartolo (Insurance) at: vdibartolo@Hondros.com.
  31. 31. Faculty Manual Review Recruiting • Students may not be ‘steered’ or influenced in ANY way What you can do: • Participate in Career Nights and other approved recruiting procedures (NOT on days/nights you are assigned to instruct) • Must have a signed ‘broker agreement’ on file
  32. 32. Faculty Manual Review Recruiting- Do not…. 1. Directly ask students to join your company 2. Discuss the benefits of one company over another company – making any comparisons – good or bad 3. Discuss any news stories about companies within the industry 4. Speak poorly of ANY business or profession
  33. 33. Faculty Manual Review Recruiting- Do not…. 5. Invite students to contact you to discuss anything other than the course 6. Wear jewelry, name badges, or clothing promoting a company; includes notebooks, coffee mugs, folios, etc. 7. Use classroom materials that promote any company 8. Encourage students that may already be with your company to approach other students about joining your company
  34. 34. Faculty Manual • Dress Code • Tuition and Bookstore Benefit • After teaching one year and 100 hours: • CE courses within your industry at no charge • 35% tuition discount in courses separate from your career area • 10% discount on bookstore items and textbooks • Immediate family members in any course receive 35% discount
  35. 35. Classroom Management - Attendance • Certificates are awarded based on attendance • If a student is late, document the time • Send ALL attendance related issues to the site staff – don’t ever dispute an arrival time! • Take attendance within 20 minutes of class start and again after lunch, (nights – only once) • Large classes may pass an attendance roster
  36. 36. Classroom Management – Grades Administration • Tests for each pre-license class are in the back of each text and are to be administered on the final day of class. Use ALL 50 questions in the exam. • Answer sheets must be collected and given to site office with the roster along with any additional course paperwork • Final Exam (75%) and Attendance (25%)
  37. 37. Adult Learning Styles Al Batteiger Rod Farthing
  38. 38. There is a reason why everyone doesn’t teach
  39. 39. You Are Able!
  40. 40. GAPE Generally Accepted Principals of Education 1. Addressing the experience of the Adult Learner 2. Uniform Quality Control overall 3. To make sure we change as our Learners have changed 4. Avoiding the most common mistakes
  41. 41. Andragogy
  42. 42. Andragogy = The Art of Delivering Education to Adults
  43. 43. Andragogy What do our Learners expect in return for their tuition?
  44. 44. Andragogy Highly Motivated, They Are Here By Choice With a Need to Know
  45. 45. Andragogy 3 Basic Learning Styles
  46. 46. Andragogy Auditory Learners “Listening”
  47. 47. Andragogy Visual Learners “Slides”
  48. 48. Andragogy Kinesthetic “Hands On”
  49. 49. Andragogy Written on a board is better than verbal , visual is best remembered
  50. 50. Andragogy Please Utilize your slide projectors and slides
  51. 51. Andragogy First Impression of you from your Learner means everything from Day 1
  52. 52. Name on the Board
  53. 53. Andragogy Enter Your Class Upbeat
  54. 54. Andragogy Introduce Yourself Personally to each learner if possible
  55. 55. Andragogy We Teach To The Exam PSI
  56. 56. Andragogy Being Able To Pass The Exam Is Always In The Back Of Their Minds
  57. 57. Andragogy Teaching across the generations and age groups
  58. 58. Age Groups 18-25 Seekers/Sponges Still close to K-12 Learning Look up to you as a Leader
  59. 59. Age Groups 26-39 constantly checking themselves and their endeavor on this new career path
  60. 60. Age Groups 40-59 apprehensive Always in fear of keeping up with their peers
  61. 61. Andragogy Adult Learners are more challenging for an Instructor ie. Devices vs. No devices
  62. 62. General Duties to the Public & Industry
  63. 63. Andragogy Consider a Learners Stress for a moment
  64. 64. Andragogy Come in early enough on the day you are teaching to be prepared
  65. 65. Andragogy Treat your Learners as you would want to be treated
  66. 66. Andragogy Some may be less flexible with their receptivity to their knowledge Seating Theory
  67. 67. General Duties to the Public & Industry
  68. 68. General Duties to the Public & Industry
  69. 69. Andragogy More eager for “Real World” application rather vs. book concept
  70. 70. Andragogy Take Full Ownership of Your Class
  71. 71. Andragogy Arrange the Lectern how you want it
  72. 72. Andragogy Do your best to relate concepts to a real life setting ( Caution area)
  73. 73. Andragogy If you look good, you will feel good, you will instruct with confidence Dress
  74. 74. Andragogy Start your class by talking about something current
  75. 75. Verbally Captivate Vary Your Lecture Tone
  76. 76. Andragogy Checking your class for knowledge Learning Does Not Stop When You Get To The Chapter Quiz
  77. 77. Andragogy Use the chapter Summaries
  78. 78. Andragogy Utilize the chapter’s knowledge quiz
  79. 79. Mandatory Use test taking strategies on the chapter quiz’s
  80. 80. Wording One word can make or break an answer
  81. 81. Testing Anxiety Read the question twice, maybe the answers first
  82. 82. Wording “Not”, is the most commonly used word in questions
  83. 83. “Not”
  84. 84. “Except” “Except”, is the second most commonly used word in questions
  85. 85. Teach to watch for superlative words in answers, they are commonly the wrong answers
  86. 86. Must, Always, Greatest, and Never in answers are usually the wrong answers
  87. 87. Question 1 • A salesperson receives a co-op offer on a listing. The salesperson contacts the out-of-town owner with the details and the owner decides to extend a counter offer. Before the first buyer acts on the counter, another offer is received from a different prospective purchaser. What is the salesperson's responsibility regarding the second offer? a) The second buyer must be told of the first offer b) The first buyer must be told of the second offer c) Both must be told of the other’s offer d) Neither can be told of the other unless the seller specifically authorizes the salesperson to do so. The Seller might consider that to be confidential information Superlative words! Must, always, never, greatest
  88. 88. Andragogy Promote CompuCram, Crammer Class
  89. 89. Auditing a Class
  90. 90. Schoology
  91. 91. Schoology
  92. 92. Schoology
  93. 93. Schoology
  94. 94. Schoology
  95. 95. Schoology
  96. 96. Schoology
  97. 97. Schoology
  98. 98. Schoology
  99. 99. Schoology
  100. 100. Schoology
  101. 101. Faculty OnBoarding Day 2
  102. 102. Classroom Management • Learning Styles of the Adult Learner • Classroom Management Techniques • Curriculum Expectations • Attendance and Grades • Ancillary Products
  103. 103. Quality@hondros.com
  104. 104. Quality Email
  105. 105. Quality Email
  106. 106. Quality Email
  107. 107. Quality@Hondros.com 6 Most Common Learner Comments
  108. 108. #1 “Instructor reads from the book” Always refer back to book so class can follow
  109. 109. #2 “Bothered by others that are talking”
  110. 110. #3 “The Instructor Rushed Through The Book”
  111. 111. #4 “Letting a Learner Ramble On and On”
  112. 112. #5 “Going Off Topic For Too long”
  113. 113. #6 Room Temperature
  114. 114. Goal #1, Consistent Course Delivery From All Campus’s
  115. 115. Modules We have to stay in sync
  116. 116. Days Nights Weekends
  117. 117. Module Guide Sheets
  118. 118. Module Examples Principles & Practices
  119. 119. 119 Chapter 1, begins Module 1
  120. 120. Module 1 runs thru page 21 of Chapter 2
  121. 121. End Module 1, Beginning Module 2
  122. 122. Slide showing end of Module 1 End Module 1
  123. 123. Beginning Module 2
  124. 124. Module 2 starts with page 21 of chapter 2 and runs thru the end of chapter 4
  125. 125. Module 2 Runs thru Chapter 4
  126. 126. Begin Module 3
  127. 127. Module 3 begins with Chapter 5 runs thru page 90 in Chapter 6 January 2015
  128. 128. Chapter 6 – Continued Brokers, Salespeople, and the Agency Relationship January 2015
  129. 129. End Module 3 page 90
  130. 130. Page 90 of chapter 6 begins Module 4 January 2015
  131. 131. Mark it in your book
  132. 132. Module Examples Law book
  133. 133. Law Day 1 A.M. , Module 1 January 2015
  134. 134. Module 1 runs thru page 31 in chapter 2 February 2015
  135. 135. Continue with Chapter 2 Ohio Real Estate Licensing Law February 2015
  136. 136. End Module 1, page 31 February 2015
  137. 137. End Module 1 February 2015
  138. 138. Module 2 starts with page 32 of Chapter 2 runs to the end of Chapter 2 February 2015
  139. 139. Begin Module 2, page 32
  140. 140. Begin Module 5, Law
  141. 141. Module 5 Starts with Chapter 5 runs to page 148 of Chapter 6 February 2015
  142. 142. Know where to start and stop modules
  143. 143. How to prepare your book, and avoid reading from it
  144. 144. Read your book Make summary sentences on the sides of paragraphs
  145. 145. Summarize with paragraph notes
  146. 146. Addressing Book Errors www.schoology.com Error Reporting Group
  147. 147. Slide Usage Made Easy
  148. 148. Mark Slide Changes
  149. 149. Read your audience ?
  150. 150. Always Try to Bridge Back to The Original Question When Explaining
  151. 151. Flow about your class space, make it your space
  152. 152. Learn your books!
  153. 153. PSI Project Repetition/Overlap
  154. 154. Repeat the Learners Questions!!!!
  155. 155. Affirm the Learners Questions to build Esteem
  156. 156. Modules Concept Stay on pace with the syllabus! Respect your fellow instructors time!
  157. 157. Admit it, if you Don’t Know it !
  158. 158. Teach to all, not just those that are showing interest
  159. 159. Show Tolerance
  160. 160. Build their Esteem Through Encouragement
  161. 161. No Politics.. Respect Classroom Diversity.. Learner Grandstanding etc.
  162. 162. Instructing Fair Housing Follow the book and you will avoid trouble
  163. 163. Constant questions from a learner slowing you up ?
  164. 164. Nobody sits For more than an hour and a half
  165. 165. All final exams administer 50 questions
  166. 166. Daily Schedule A.M. Module 8:00 A.M. – 12:35 P.M. Lunch 12:35 – 1:05 P.M. Module 1:05 P.M. – 5:35 P.M.
  167. 167. •Attendance •Late Arrival
  168. 168. •Carts •Screens •Markers •Seating
  169. 169. Drugs And Alcohol
  170. 170. Food in Class
  171. 171. The Learner That Wants To Show They Know It All
  172. 172. No Brand Naming
  173. 173. Project a pleasant voice to be heard by all (use microphones on large classes!)
  174. 174. Build their Confidence most of all
  175. 175. Try to make the more complex words and concepts seem simple
  176. 176. Support our books even if you think differently
  177. 177. Most of all, HAVE FUN Changing Lives
  178. 178. Lets Look at the Books
  179. 179. Good Instructing!
  180. 180. Real Estate Textbooks and Curriculum • Course Syllabi • Corrections • Schoology • PowerPoints • Modules • Timing

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