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SMART CABS:
                                                                              MACHINES THAT
                                                                              KNOW THEIR
                                                                              DRIVERS
                                                                              Rod Walsh, Petri Murtomaki, and
                                                                              Kimmo Vänni
                                                                              TAMK
version

0.1
           date

           15.03.2012
                        author

                        RW & KV
                                    details

                                    Created & first ideas
                                                                              Demola InnoSummer 2012
0.2        16.03.2012   Rod Walsh   Minor improvements
0.3        02.05.2012   Rod Walsh   Filled out the “complete story”




      © TAMK, 2012. ALL RIGHTS RESERVED.                              TAMK CONFIDENTIAL.                        1
COMING UP IN THIS SLIDE SET…


        Why:                   Better Performance in Forestry
        What:                  The Human Touch
        How:                   The Demo
        Where:                 The Big Idea
        Approach:              Approach




© TAMK, 2012. ALL RIGHTS RESERVED.             TAMK CONFIDENTIAL.   2
BETTER PERFORMANCE IN FORESTRY
        The commercial performance of large human-operated machines is
           largely determined by the performance of the human operator
        Today, human operator performance is largely driven by hard external
           factors, such as training, experience and attitude
        Dynamic factors are “left to care for themselves”: such as tiredness,
           alertness, attentiveness, happiness, etc.
        But we want to use technology and human-insight to monitor these soft
           internal factors
        And improve working life, long-term health and commercial productivity




© TAMK, 2012. ALL RIGHTS RESERVED.      TAMK CONFIDENTIAL.                        3
THE HUMAN TOUCH                                                     non-contact sensing


 We will take a look at the emotional state-of-mind of
  operators using face, sound and posture monitoring
  technology with pattern recognition                                                               Psychology
                                                                                                   & processing
 And use our knowledge of these soft internal factors for
  improvements:                                                             state of mind
      Happier and lower-stress work (short and long term benefit for the
        employee)
      Better productivity (short and long term benefit for the employer)

 By:
      Dynamically modifying the working environment for the better
        (short term)
      Identifying positive patterns of emotion affect on human                     Simple changes
        performance & motivation, and then matching practices, assignments          • Music, lighting, airflow, …
        and environments the patterns (long-term)




                                       Pattern                Working
                                     recognition              practices

© TAMK, 2012. ALL RIGHTS RESERVED.                 TAMK CONFIDENTIAL.                                  4
Examples of “state of mind”
THE DEMO                                                                                  • Tiredness
                                                                                          • Boredom
                                                                                          • Willingness to work
                                                                                          • Fear/anxiety
 Multiple HD webcams, microphones and PrimeSense IR sensors (e.g.                        • Happiness
   Kinect) will be arranged to monitor a human “operator” (non-contact
   sensing)                                                            Examples of corrective action:
      (For versatility, an “office desk operator” setup is needed. The team may take     •   Encouragement
         physical forestry machine mock-ups and closeness-to-reality to higher levels.)   •   Stimulation
 A set of “states of mind” that are relevant to machine operator                         •   Pause/end of task
   performance and wellbeing will be selected                                             •   Verify the measurement
      Quickly selected emotions at first (for rapid development) & then iterated         Examples of Job improvements:
 Sensor signals are classified for the “states of mind”                                  • Productivity
    Classifier(s) will be “trained” and tested. Training and testing will begin with
                                                                                               • Volume
      “acted emotions” and tightly iterated between the pattern recognition and                • Errors
      the pyschology/emotional model.                                                     • Motivation for the job
 Offline: all sensor and analytics data will be logged, to allow discovery               • Intervention before
  of longer-term patterns (such as time of day patterns)                                     problems become critical
 Real-time: The instantiations state-of-mind is matched against a “task
  model” and need for corrective action (on the operator) is
  calculated
 As determined, corrective action is taken to change the operator’s
  environment
      The effects and affects are logged to determine whether the action succeeded
      (The “office desk simulator” can be a PC display simulation, or better…)


SEE NEXT SLIDE FOR VISUAL DESCRIPTION
© TAMK, 2012. ALL RIGHTS RESERVED.                 TAMK CONFIDENTIAL.                                             5
THE DEMO                                               Database:                non-contact sensing:
                                                       state of mind log        video, image, audio
                              Pattern                  sensor logs
                            recognition
                                                                           logged
                                                        logged offline

                                                                             real-time
                                                                                                            7/10
                                                                                                           capability

                                                        state of mind
                                                         estimation

                                       ~7/10
                                       capability

                                                    Match
                                                    with
                                                     task                  Simulate simple changes
                                        8/10                               • Music, lighting, airflow, …
                                       minimum




  © TAMK, 2012. ALL RIGHTS RESERVED.                   TAMK CONFIDENTIAL.                                    6
THE BIG PICTURE
        For the long-term benefits, the data can be used to change the design of
           working environments and practices, so…
        The demo would be integrated to a larger system (see next slide)


        Existing telematics data from the forestry machines can introduced to
           the common database and analyzed for patterns between operator
           state of mind and machine behavior (for further insights and causalities)


        This is beyond what the team needs to do!
              The team’s innovation and excitement decide what is done beyond the core demo




© TAMK, 2012. ALL RIGHTS RESERVED.         TAMK CONFIDENTIAL.                                  7
Human impact
                                                       Database:
                                                                           THE BIG PICTURE
   on work
   quality &                                           telematics log
productivity &                                         state of mind log
   machine                                             sensor logs
 performance
                                                                                                state of mind
 Machine +         Logging telematics
environment         (exists already)
 impact on                                                                                            capability
   human
  operator



                                       capability



                                                    Match
                                                                                                Improvements
                                       required
                                                                            corrective action




  © TAMK, 2012. ALL RIGHTS RESERVED.                   TAMK CONFIDENTIAL.                               8
APPROACH
 In theory, the team is free to adopt any approach that:
       Works well, looks great and receives “ooh” and “wow” sounds
       Fits the objectives
       Is reusable, extendable and portable (as a whole and as components)

 Meeting these needs in one go is near impossible, so iteration, communication
    and sharing are critical – and at high speed!
 In practice, the support team has some useful experience and advice:
       Short design, implementation and demo iterations are the safest and coolest
       Stick to technologies which are cross-platform and open (when possible):
             E.g. HTML5, OpenNI, Published solutions, etc. as applicable

             We will supply USB webcams (inc. microphones) and PrimeSense IR sensors

             Code should be runnable on Mac/Win/Linux (Ubuntu is our favorite Linux)

       We will workshop together to best use the team’s and the support team’s knowledge




© TAMK, 2012. ALL RIGHTS RESERVED.                TAMK CONFIDENTIAL.                        9
Some support slides

…
Together with another awesome project,

 SMART CAB +                                                               we could close the loop on emotional
                                                                            feedback (possible project extension)

 AFFECTIVE ROBOTS

                                                                                                state of mind
                                               state of mind
                    Goal                        estimation
                                Match




                     Emotive
“corrective”         commands
action using and     like:
emotionally-savvy    • be happy
avatar               • welcome
                                                                                      1. Perform the emotion
                     • Reject
                     • cry                                                            2. Perform for the emotion
                                             What setting or stage would unlock,
                                                 actual robot virtual robot           3. Read/write emotion?
                                              emphasize or inhibit which affects?
     body
             face
      Full




                            modeled human-like emotion



© TAMK, 2012. ALL RIGHTS RESERVED.               TAMK CONFIDENTIAL.                                       11
Human impact                                                                    non-contact sensing:
   on work                                             Database:
                                                       telematics log           video, image, audio
   quality &
productivity &                Pattern                  state of mind log
   machine                  recognition                sensor logs
                                                                           logged
 performance
                                                        logged offline
                                                                                                           “state of mind”
 Machine +         Logging telematics                                        real-time
environment         (exists already)
 impact on
                                                                                                                   7/10
                                                                                                                  capability
   human
  operator                                              state of mind
                                                         estimation

                                       ~7/10
                                       capability

                                                    Match
                                                    with
                                                     task                  Simulate simple changes         Job improvements
                                        8/10                               • Music, lighting, airflow, …
                                       minimum
                                                                                corrective action




  © TAMK, 2012. ALL RIGHTS RESERVED.                   TAMK CONFIDENTIAL.                                           12
SIMPLE ONE-SLIDER

  Design of
 practices &
environment




                     telematics




 © TAMK, 2012. ALL RIGHTS RESERVED.   TAMK CONFIDENTIAL.   13

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Demola smart cabs_20120502

  • 1. SMART CABS: MACHINES THAT KNOW THEIR DRIVERS Rod Walsh, Petri Murtomaki, and Kimmo Vänni TAMK version 0.1 date 15.03.2012 author RW & KV details Created & first ideas Demola InnoSummer 2012 0.2 16.03.2012 Rod Walsh Minor improvements 0.3 02.05.2012 Rod Walsh Filled out the “complete story” © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 1
  • 2. COMING UP IN THIS SLIDE SET…  Why: Better Performance in Forestry  What: The Human Touch  How: The Demo  Where: The Big Idea  Approach: Approach © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 2
  • 3. BETTER PERFORMANCE IN FORESTRY  The commercial performance of large human-operated machines is largely determined by the performance of the human operator  Today, human operator performance is largely driven by hard external factors, such as training, experience and attitude  Dynamic factors are “left to care for themselves”: such as tiredness, alertness, attentiveness, happiness, etc.  But we want to use technology and human-insight to monitor these soft internal factors  And improve working life, long-term health and commercial productivity © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 3
  • 4. THE HUMAN TOUCH non-contact sensing  We will take a look at the emotional state-of-mind of operators using face, sound and posture monitoring technology with pattern recognition Psychology & processing  And use our knowledge of these soft internal factors for improvements: state of mind  Happier and lower-stress work (short and long term benefit for the employee)  Better productivity (short and long term benefit for the employer)  By:  Dynamically modifying the working environment for the better (short term)  Identifying positive patterns of emotion affect on human Simple changes performance & motivation, and then matching practices, assignments • Music, lighting, airflow, … and environments the patterns (long-term) Pattern Working recognition practices © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 4
  • 5. Examples of “state of mind” THE DEMO • Tiredness • Boredom • Willingness to work • Fear/anxiety  Multiple HD webcams, microphones and PrimeSense IR sensors (e.g. • Happiness Kinect) will be arranged to monitor a human “operator” (non-contact sensing) Examples of corrective action:  (For versatility, an “office desk operator” setup is needed. The team may take • Encouragement physical forestry machine mock-ups and closeness-to-reality to higher levels.) • Stimulation  A set of “states of mind” that are relevant to machine operator • Pause/end of task performance and wellbeing will be selected • Verify the measurement  Quickly selected emotions at first (for rapid development) & then iterated Examples of Job improvements:  Sensor signals are classified for the “states of mind” • Productivity  Classifier(s) will be “trained” and tested. Training and testing will begin with • Volume “acted emotions” and tightly iterated between the pattern recognition and • Errors the pyschology/emotional model. • Motivation for the job  Offline: all sensor and analytics data will be logged, to allow discovery • Intervention before of longer-term patterns (such as time of day patterns) problems become critical  Real-time: The instantiations state-of-mind is matched against a “task model” and need for corrective action (on the operator) is calculated  As determined, corrective action is taken to change the operator’s environment  The effects and affects are logged to determine whether the action succeeded  (The “office desk simulator” can be a PC display simulation, or better…) SEE NEXT SLIDE FOR VISUAL DESCRIPTION © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 5
  • 6. THE DEMO Database: non-contact sensing: state of mind log video, image, audio Pattern sensor logs recognition logged logged offline real-time 7/10 capability state of mind estimation ~7/10 capability Match with task Simulate simple changes 8/10 • Music, lighting, airflow, … minimum © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 6
  • 7. THE BIG PICTURE  For the long-term benefits, the data can be used to change the design of working environments and practices, so…  The demo would be integrated to a larger system (see next slide)  Existing telematics data from the forestry machines can introduced to the common database and analyzed for patterns between operator state of mind and machine behavior (for further insights and causalities)  This is beyond what the team needs to do!  The team’s innovation and excitement decide what is done beyond the core demo © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 7
  • 8. Human impact Database: THE BIG PICTURE on work quality & telematics log productivity & state of mind log machine sensor logs performance state of mind Machine + Logging telematics environment (exists already) impact on capability human operator capability Match Improvements required corrective action © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 8
  • 9. APPROACH  In theory, the team is free to adopt any approach that:  Works well, looks great and receives “ooh” and “wow” sounds  Fits the objectives  Is reusable, extendable and portable (as a whole and as components)  Meeting these needs in one go is near impossible, so iteration, communication and sharing are critical – and at high speed!  In practice, the support team has some useful experience and advice:  Short design, implementation and demo iterations are the safest and coolest  Stick to technologies which are cross-platform and open (when possible):  E.g. HTML5, OpenNI, Published solutions, etc. as applicable  We will supply USB webcams (inc. microphones) and PrimeSense IR sensors  Code should be runnable on Mac/Win/Linux (Ubuntu is our favorite Linux)  We will workshop together to best use the team’s and the support team’s knowledge © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 9
  • 11. Together with another awesome project, SMART CAB + we could close the loop on emotional feedback (possible project extension) AFFECTIVE ROBOTS state of mind state of mind Goal estimation Match Emotive “corrective” commands action using and like: emotionally-savvy • be happy avatar • welcome 1. Perform the emotion • Reject • cry 2. Perform for the emotion What setting or stage would unlock, actual robot virtual robot 3. Read/write emotion? emphasize or inhibit which affects? body face Full modeled human-like emotion © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 11
  • 12. Human impact non-contact sensing: on work Database: telematics log video, image, audio quality & productivity & Pattern state of mind log machine recognition sensor logs logged performance logged offline “state of mind” Machine + Logging telematics real-time environment (exists already) impact on 7/10 capability human operator state of mind estimation ~7/10 capability Match with task Simulate simple changes Job improvements 8/10 • Music, lighting, airflow, … minimum corrective action © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 12
  • 13. SIMPLE ONE-SLIDER Design of practices & environment telematics © TAMK, 2012. ALL RIGHTS RESERVED. TAMK CONFIDENTIAL. 13